Dental Business RX

Don’t just wait by the phone or blindly hand out referral cards and hope you’ll get some patients coming in. There are three proactive things you can do to be in control of the number of word-of-mouth referrals you see.   1:59 – Patient acquisition costs: how much are you spending per new patient? 5:11 – Gaining control over the number of word-of-mouth referrals you receive 9:55 – The stats: How many referrals should you be seeing? 16:33 – Who should ask patients for referrals? 20:19 – How to get

A “Treatment Coordinator” is a common position in dental practices nowadays, but what is the job description? What should they be doing every day? And how can they help the practice increase collections and improve patient care?   Topics: How/when did Treatment Coordinators become a “thing” – 1:10 The job description – 4:52 The word “sales” in dentistry – 7:04 The “hand off” from the doctor to Treatment Coordinator – 10:10 Should the Treatment Coordinator be in the room when the doctor is presenting

With the dust (hopefully) settling soon from the pandemic, we take a look at the future of private practice from an economic perspective. There are some key trends that every dentist should be aware of. We’ll look at the supply of dentists and population (1:43), economic effects from the pandemic (7:39), and some interesting opportunities for savvy private practice dentists (14:20). Free consultation: www.mgeonline.com Studies mentioned in this episode: ADA Health Policy Institute Inside American

Why are dental office receptionists so undervalued and under-trained? And why don’t most dentists realize this oversight is costing them majorly in terms of potential patients and income? In this episode, we discuss the role of the receptionist, bringing on special guest Jeff Santone to share some staggering statistics and horror stories from placing mystery calls to dental offices (2:36), and then Sabri Blumberg joins us to provide simple guidelines for training your receptionist to be more

We don’t need to tell you that the job market is strange right now. In fact, it’s unprecedented. And unless you’re very lucky, you’ve probably experienced it in your dental office whether it’s in terms of staff leaving, never coming back after the pandemic lockdowns, inflation and rising wages, or having difficulty hiring. So in this episode, we wrap our minds around these odd market dynamics with some eye opening statistics and what this means for your dental practice (0:59), look at what you can

Is treatment acceptance in your office as good as you think it is? No matter how great you are, there’s always room for improvement—for more ideal treatment plans, more completions, more patients with fully restored form, function and aesthetic, and less dependency on insurance coverage. So in this episode, we’ll give you some immediately usable tools for case acceptance, including both the case presentation and the organizational side of case acceptance. Specifically, we’ll cover the biggest