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PODCAST

What the Fixed Ops?! (WTF?!)

Russell Hill, Charity Dunning

Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.

leisure automotive

All Episodes

0:47

Cultivating Community on Clubhouse - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/10/29

As someone who takes great joy in connecting people who can help each other, Thomas Ieracitano talks about the room he runs on Clubhouse and the passion he has for building community amongst his peers.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry.Let's grow together. Schedule your complimentary consultation

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57:04

Thomas Ieracitano of DigitalCarGuy - What the Fixed...

What the Fixed Ops?! (WTF?!) ·

2024/10/28

With a passion for people that rivals his passion for cars, DigitalCarGuy CEO Thomas Ieracitano coaches variable and fixed departments straight from the heart! He shares his insights about the current car economy, what dealers get wrong in customer relations, and so much more. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together

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0:53

DEALERS: Do You Know Your "North Star"- #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/10/25

Policies and procedures are vital. But are they derived from a larger goal of your dealership? Do you know "WHY" your policies are what they are? Brian Kramer discusses the vitality of having a "North Star" for your business and how it can clarify so many smaller questions along the way.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow

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0:57

How the Modern Work Life Allows for Balance-...

What the Fixed Ops?! (WTF?!) ·

2024/10/24

Brian Kramer is a busy guy and NOTHING is going to change that but he talks here about how the change in how work is done has allowed him to have greater life balance.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:57

"It's Kinda Like Inventing the Future" - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/10/23

Brian Kramer works with dealerships on the cutting edge of car appraisals and you won't BELIEVE what is possible...and what's soon to come!Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:47

Innovation is Infectious- #automotive #training #shorts

What the Fixed Ops?! (WTF?!) ·

2024/10/22

Often times, dealerships wait until the last possible minute to update their processes and systems. Brian Kramer of Cars Commerce explains why that is exactly the WRONG move.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:48

"Innovation Lowers Turnover" - #automotive #training...

What the Fixed Ops?! (WTF?!) ·

2024/10/21

How do you keep your top employees happy with your dealership? How do you insure your best salespeople stay put? Brian Kramer has some theories!Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:47

"I Prefer Discomfort" - #automotive #training #shorts

What the Fixed Ops?! (WTF?!) ·

2024/10/18

Brian Kramer gives his take on comfort and surrounding himself with people who challenge him to be better.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO

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0:58

Dealers: Don't Fear the Trade-In! - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/10/17

Brian Kramer talks about the fear many in a dealership feel about giving an exact trade-in price to clients and how it creates obstacles to the sale. The right tools change everything!Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:37

What is Accu-Trade? - #automotive #training #shorts

What the Fixed Ops?! (WTF?!) ·

2024/10/16

Since we have Brian Kramer, General Manager of Accu-Trade on our show, we thought it would be informative to ask an important question: what IS Accu-trade?Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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56:16

THEN and NOW with Brian Kramer - What the Fixed Ops?!...

What the Fixed Ops?! (WTF?!) ·

2024/10/14

As Executive Vice President of Cars Commerce and General Manager of Accu-Trade, Brian Kramer has continuously expanded the reach of the virtual sales environment. As someone we've talked to regularly throughout the years, we revisit where he he was when we first spoke and where he finds himself today. This is an inspiring and thought-provoking discussion!Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers

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0:39

Top Down: Understanding the Vision is CRITICAL -...

What the Fixed Ops?! (WTF?!) ·

2024/10/11

Jeremy Stephens oversees dozens of mobile service vans and techs. He talks about the importance of communicating the vision for his fleet and hwo he does it.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:49

The Best Attitude When Pioneering ANYTHING -...

What the Fixed Ops?! (WTF?!) ·

2024/10/10

What's the right attitude to have when innovating? Is it worrying about everything could go wrong? Is it brash confidence? Or is it something else? Jeremy Stephens gives his take.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:56

Creating a Culture of Open Communication is Pivotal ...

What the Fixed Ops?! (WTF?!) ·

2024/10/09

Mobile service is a field that relies on direct communication more than most. Jeremy Stephens talks about his experience overseeing a large fleet and how they foster a productive environment.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:55

Clients Are a LOT Nicer at Home Than at the...

What the Fixed Ops?! (WTF?!) ·

2024/10/08

Jeremy Stephens talks about some obvious perks of providing mobile service.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW. LIKE and FOLLOW

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0:53

How Many Vans Can 1 Service Advisor Manage? -...

What the Fixed Ops?! (WTF?!) ·

2024/10/04

How many vans can a single service advisor adequately manage? What's the breaking point. Jeremy Stephens has some very well-informed opinions!Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:59

Getting Started with Mobile Service - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/10/03

Jeremy Stephens breaks down how to start offering mobile service to dealership clients.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW. LIKE and FOLLOW

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0:43

Coaching Vs. Training - #automotive #training #shorts

What the Fixed Ops?! (WTF?!) ·

2024/10/02

Jeremy Stephens eloquently explains the difference between mere training and the next level of coaching.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW

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0:40

Leadership CAN be Taught! - #automotive #training...

What the Fixed Ops?! (WTF?!) ·

2024/10/01

Jeremy Stephens talks about the gap he found between seasoned pros getting ready to retire and newcomers to the service side who needed to take the reigns and what he's done to address it.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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62:13

Mobile Service is the Future with Jeremy Stephens -...

What the Fixed Ops?! (WTF?!) ·

2024/09/30

As the Remote Operations Director at Bozard Ford Lincoln, Jeremy Stephens is a pioneer in remote service and repair, establishing Bozard as the number one dealershp in the United States for mobile service. With an eye to the future, Jeremy explains his leadership philosophy, establishing principals and goals, best practices, and so much more.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by

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