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00:20:19

330- Jon Scarpa's Advice for Effective IT...

You"ve Been Heard ·

2024/10/07

Jon Scarpa Jon Scarpa is the Director of IT at RDAbbott, bringing years of experience in IT leadership and a focus on effective communication and user-centric design. With over 20 years of experience in IT leadership roles, Jon focuses on leveraging technology to drive business value and improve processes. He is passionate about building strong teams and mentoring IT professionals to grow their skills and careers. His approach emphasizes simplifying complex technical concepts to

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01:19:15

329- Jon Scarpa on People-First IT Leadership,...

You"ve Been Heard ·

2024/10/03

Jon Scarpa Jon Scarpa is the Director of IT at RDAbbott, a chemical manufacturing company operating throughout North America. With over 20 years of experience in IT leadership roles, Jon focuses on leveraging technology to drive business value and improve processes. He is passionate about building strong teams and mentoring IT professionals to grow their skills and careers. Jon Scarpa on People-First IT Leadership, Building Trust, and Driving Business Value. How can IT leaders

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01:19:15

329- Jon Scarpa on People-First IT Leadership,...

You"ve Been Heard ·

2024/10/03

Jon Scarpa Jon Scarpa is the Director of IT at RDAbbott, a chemical manufacturing company operating throughout North America. With over 20 years of experience in IT leadership roles, Jon focuses on leveraging technology to drive business value and improve processes. He is passionate about building strong teams and mentoring IT professionals to grow their skills and careers. Jon Scarpa on People-First IT Leadership, Building Trust, and Driving Business Value. How can IT leaders

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00:52:08

328- From Knife Sharpening to SaaS: Brian Mccarte's...

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2024/09/30

Brian Mccarte Brian Mccarte serves as the Director of Information Technology at Cozzini bro, the nation’s largest knife sharpening rental fiirm. With a background in manufacturing and software development, Brian has led the transformation of Cozzini into a data-driven SaaS company. His expertise spans AI implementation, ERP systems, and building strong relationships between IT and business units. From Knife Sharpening to SaaS: Brian Mccarte’s Journey in Transformational IT

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00:52:08

328- From Knife Sharpening to SaaS: Brian Mccart's...

You"ve Been Heard ·

2024/09/30

Brian Mccarte Brian Mccarte serves as the Director of Information Technology at Cozzini Bros the nation’s largest knife sharpening rental fiirm. With a background in manufacturing and software development, Brian has led the transformation of Cozzini into a data-driven SaaS company. His expertise spans AI implementation, ERP systems, and building strong relationships between IT and business units. From Knife Sharpening to SaaS: Brian Mccart’s Journey in Transformational IT

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00:38:14

327- Thomas Dewar on Mistake-Proofing IT and...

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2024/09/26

Thomas Dewar Thomas Dewar serves as the CIO at Acupath Laboratories. With a background in psychology and self-taught programming skills, Thomas brings a unique perspective to IT leadership. His career spans various industries, including child protective services, healthcare, and software development. Thomas’s approach emphasizes understanding business needs, user experience, and continuous improvement in IT operations. Thomas Dewar on Mistake-Proofing IT and Understanding

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00:46:45

326- Thomas Dewar on IT Leadership, Building Trust,...

You"ve Been Heard ·

2024/09/23

Thomas Dewar Thomas Dewar has been working in IT since the late 1970s, starting with programming on early home computers. With a background in psychology, Thomas brings a unique perspective to IT leadership, focusing on communication, problem-solving, and understanding business needs. His experience spans various industries and roles, giving him valuable insights into the challenges and opportunities in modern IT management. Thomas Dewar on IT Leadership, Building Trust, Communication, and

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00:46:45

326- Thomas Dewar on IT Leadership, Building Trust,...

You"ve Been Heard ·

2024/09/23

Thomas Dewar Thomas Dewar has been working in IT since the late 1970s, starting with programming on early home computers. With a background in psychology, Thomas brings a unique perspective to IT leadership, focusing on communication, problem-solving, and understanding business needs. His experience spans various industries and roles, giving him valuable insights into the challenges and opportunities in modern IT management. Thomas Dewar on IT Leadership, Building Trust,

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00:54:22

325- From Cost Center to Strategic Enabler: Jason...

You"ve Been Heard ·

2024/09/19

Jason Conley Jason Conley serves as the Chief Technology Officer and VP of Products and Engineering, bringing extensive experience in telecom and CX technology to his role. With a background in healthcare IT, Jason focuses on leveraging technology to improve patient engagement and operational efficiency. His expertise spans from traditional telecom systems to modern AI-driven CX solutions. From Cost Center to Strategic Enabler: Jason Conley on CX Technology and AI in Healthcare

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00:54:22

325- From Cost Center to Strategic Enabler: Jason...

You"ve Been Heard ·

2024/09/19

Jason Conley Jason Conley serves as the Chief Technology Officer and VP of Products and Engineering, bringing extensive experience in telecom and CX technology to his role. With a background in healthcare IT, Jason focuses on leveraging technology to improve patient engagement and operational efficiency. His expertise spans from traditional telecom systems to modern AI-driven CX solutions. From Cost Center to Strategic Enabler: Jason Conley on CX Technology and AI in Healthcare IT How can IT leaders

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00:41:53

323- Brad Richardson on Empathetic IT Leadership and...

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2024/09/12

Brad Richardson Brad Richardson is an IT director in the renewable energy sector with a diverse background that includes a career as a touring musician. He is passionate about improving mid-management practices and creating more empathetic workplaces. Brad is working on initiatives like the “Silent Revolution” and “The Corporate Interface” to help businesses apply IT principles across their organizations and improve employee experiences. Brad Richardson on Empathetic IT

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00:41:53

323- Brad Richardson on Empathetic IT Leadership and...

You"ve Been Heard ·

2024/09/12

Brad Richardson Brad Richardson is an IT director in the renewable energy sector with a diverse background that includes a career as a touring musician. He is passionate about improving mid-management practices and creating more empathetic workplaces. Brad is working on initiatives like the “Silent Revolution” and “The Corporate Interface” to help businesses apply IT principles across their organizations and improve employee experiences. Brad Richardson on Empathetic IT

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00:38:15

322- Trevor StClair on IT Leadership and MSP

You"ve Been Heard ·

2024/09/09

Trevor StClair Trevor StClair serves as the Information Technology Manager at Improve Health Clinics, PLLC, overseeing technology operations across multiple locations in the eastern United States. With experience in healthcare, agriculture, telecom, and MSPs, Trevor brings a diverse background to his current role. He is passionate about effective leadership, continuous learning, and balancing technical expertise with personal interests like flying and event organization. Trevor St. Clair on IT

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00:38:15

322- Trevor StClair on IT Leadership and MSP

You"ve Been Heard ·

2024/09/09

Trevor StClair Trevor StClair serves as the Information Technology Manager at Improve Health Clinics, PLLC, overseeing technology operations across multiple locations in the eastern United States. With experience in healthcare, agriculture, telecom, and MSPs, Trevor brings a diverse background to his current role. He is passionate about effective leadership, continuous learning, and balancing technical expertise with personal interests like flying and event organization. Trevor

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00:39:12

321- Eric Scheider on Enterprise Architecture and IT...

You"ve Been Heard ·

2024/09/05

Eric Scheider Eric Scheider is an experienced enterprise architect with a background in healthcare IT. He has worked with major organizations like Humana and Optum, focusing on aligning business strategies with technology solutions. Eric’s career journey has taken him from developer roles to leadership positions, giving him a unique perspective on the challenges and opportunities in IT management. Eric Scheider on Enterprise Architecture and IT Leadership How can IT leaders effectively bridge

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00:39:12

321- Eric Scheider on Enterprise Architecture and IT...

You"ve Been Heard ·

2024/09/05

Eric Scheider Eric Scheider is an experienced enterprise architect with a background in healthcare IT. He has worked with major organizations like Humana and Optum, focusing on aligning business strategies with technology solutions. Eric’s career journey has taken him from developer roles to leadership positions, giving him a unique perspective on the challenges and opportunities in IT management. Eric Scheider on Enterprise Architecture and IT Leadership How can IT leaders

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00:49:15

320- Yousif Asfour on International IT Leadership and...

You"ve Been Heard ·

2024/09/02

Yousif Asfour Yousif Asfour serves as the Chief Innovation and Transformation Officer at American University of Beirut. With a background in hardware engineering and international IT leadership, Yousif brings a unique perspective to driving IT innovation in higher education. He is co-author of the book “From Geek to Lead: A Techie’s Guide to Leadership” and has extensive experience in bridging cultural gaps in global IT organizations. Yousif Asfour on International IT Leadership

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00:57:33

319- Seth Yeack on Relevancy in IT & Connecting with...

You"ve Been Heard ·

2024/08/29

Seth Yeack Seth Yeack serves as the IT Manager at Dazpak, a packaging company that produces materials for major brands like Starbucks and McDonald’s. With a background in Army communications and self-taught programming skills, Seth brings a unique perspective to IT management. He emphasizes the importance of understanding business needs, automation, and continuous learning in the IT field. Seth Yeack on Relevancy in IT and Connecting with End Users & Future of IT How can IT

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00:57:33

319- Seth Yeack on Relevancy in IT & Connecting with...

You"ve Been Heard ·

2024/08/29

Seth Yeack Seth Yeack serves as the IT Manager at Dazpak, a packaging company that produces materials for major brands like Starbucks and McDonald’s. With a background in Army communications and self-taught programming skills, Seth brings a unique perspective to IT management. He emphasizes the importance of understanding business needs, automation, and continuous learning in the IT field. Seth Yeack on Relevancy in IT and Connecting with End Users & Future of IT How can IT professionals

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00:52:47

318- Building Trust and Developing Talent: Insights...

You"ve Been Heard ·

2024/08/28

Sean Kelly Sean Kelly serves as the Director of Cyber GRC and Data Protection at Highmark Health, a national blended health organization headquartered in Pittsburgh, PA. With a background in IT and cybersecurity, Sean brings a wealth of experience in remote team management and organizational leadership. In addition to his role at Highmark, Sean is also a reporter for the Cybersecurity Headlines podcast, part of the CISOSeries. Building Trust and Developing Talent: Insights from

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