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PODCAST

Remarkable Results Radio Podcast

The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here

leisure automotive

All Episodes

34:38

Are You EV Ready? [THA 388]

Remarkable Results Radio Podcast ·

2024/07/11

Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today's Class "Within 15 minutes on the first day, I knew. And I turned to Carm and just said, 'This is going to be really, really good.'" Matt Fanslow Recorded at the NAPA Autotech Research and Training Center in Canton, Ohio, Matt Fanslow, Jim Przybylski, and Allen Bass discuss the development and execution of NAPA Autotech's revolutionary EV Ready Training Program. They discuss the intricacies of curriculum design, the

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39:51

Leveraging Technology and Marketing in Recruitment...

Remarkable Results Radio Podcast ·

2024/07/05

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Dan and Dave Ostrov, co-founders of Whiterail Recruits, discuss recruiting challenges and strategies in the automotive industry. The conversation highlights the use of technology and marketing to address labor shortages, the issue of ghosting, and the importance of building relationships with potential candidates. Dan and Dave Ostrov, Whiterail Recruits Show Notes Recruiting in the Automotive Industry (00:00:01) The

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8:15

The Tomorrow You’re Dreaming Of Is Created Today...

Remarkable Results Radio Podcast ·

2024/07/05

Thanks to our Partners, Shop Boss, and 360 Payments Rick White discusses the concept of future tripping, which involves focusing on negative possibilities in the future, and reverse future tripping, which entails dwelling on the past. He emphasizes the importance of staying present, learning from past experiences, and planning for the future while taking actionable steps in the present. Rick offers practical advice on maintaining focus and momentum by asking, "What's real?" and "What's the next

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37:56

Avoid These Money Mistakes! [RR 967]

Remarkable Results Radio Podcast ·

2024/06/28

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network 'Business by the Numbers' Podcast host Hunt Demarest discusses common financial mistakes, emphasizing the importance of building long-term wealth through prudent financial management and investment. The conversation covers managing personal and business expenses, the impact of government programs, and the necessity of maintaining financial reserves. Hunt Demarest, CPA, Paar Melis and Associates, Hunt's previous episodes

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9:31

Here Is What I’m Doing For In House Training [FTR 092]

Remarkable Results Radio Podcast ·

2024/06/28

Thanks to our Partner, Shop Boss Tom Petty discusses the critical importance of technical training in the automotive industry. By addressing the skills gap, developing young talent, investing in continuous training, and embracing technological advancements, the industry can ensure a skilled and competent workforce ready to tackle the challenges of modern automotive technology. Tom Petty, Petty Motorworks, Waretown, NJ. Tom's previous episodes HERE Show Notes Watch Full Video EpisodeThe

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19:28

Tool Dealer Quid Pro Quo [E140] - Diagnosing the...

Remarkable Results Radio Podcast ·

2024/06/26

Thanks to our Partner, NAPA Autotech napaautotech.com Matt Fanslow discusses the importance of forming relationships with tool truck dealers. He emphasizes the benefits of sharing information and knowledge, highlighting the potential for mutual support and collaboration within the automotive industry. Show NotesInteractions with Tool Dealers (00:01:08) Discussion on the visits by tool dealers and the challenges in communicating needs and preferences to them.Developing Relationships

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42:18

Part 2 Customer Retention Series - Service Advisor...

Remarkable Results Radio Podcast ·

2024/06/26

In this episode of the Auto Repair Marketing Podcast, hosts Brian and Kim Walker are joined by Rena Rennebohm to discuss the crucial role of service advisors in customer retention. Part of a customer retention series, this conversation highlights the importance of tailored, one-on-one service advisor training. Key topics include the shop owner's role in setting expectations, the benefits of a one-to-one advisor-to-technician ratio, and common mistakes in advisor interactions. Rena emphasizes the

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44:59

Mastering Systems, Operations, and Procedures [RR 966]

Remarkable Results Radio Podcast ·

2024/06/25

Thanks to our Partner, NAPA Auto Care Recorded Live at the NAPA Autotech Research Training Center in Canton, OH, Corey Evaldi and Dave Justice provide a wealth of insights into the importance of systems, operations, and procedures in the automotive industry. By focusing on effective communication, continuous education, incentivizing employees, and building strong client relationships, automotive professionals can drive success in their businesses. The episode also highlights servicing electric and

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10:45

Four Day Work Week for Your Auto Repair Shop!...

Remarkable Results Radio Podcast ·

2024/06/24

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

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46:07

Training and Safety in the Age of EVS and ADAS [RR 965]

Remarkable Results Radio Podcast ·

2024/06/21

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Matt Fanslow and Carm Capriotto share their experiences at the NAPA Autotech Training Research Center in Canton, OH. Matt highlights the importance of safety and professional training in handling high-voltage systems in electric and hybrid vehicles. Both emphasize the need for shops to invest in ongoing education, advanced tools, and equipment to stay ahead in the evolving automotive industry, particularly with the rise of

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44:30

The Do's and Don'ts of Owner Financing [E123] -...

Remarkable Results Radio Podcast ·

2024/06/20

NO SHOW NOTES YET!!Thanks to our partners, NAPA TRACS and PromotiveDid you know that NAPA TRACS has onsite training plus six days a week support?It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice.Let us prove to you that Tracs is the single best shop management system in the business. Find NAPA TRACS on the Web at NAPATRACS.comIt’s time to hire a superstar for your business; what a grind you have

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39:01

The Perfect Marriage of Content and Instructor [E139]...

Remarkable Results Radio Podcast ·

2024/06/19

Matt Fanslow and Carm Capriotto, from the Remarkable Results Radio Podcast, discuss their experiences at the NAPA Autotech Training Research Center in Canton, Ohio. They emphasize the importance of accurate and applicable training, lifelong learning, safety, and respect when working with electrified vehicles, and the evolving technology in the automotive industry. Show NotesWatch Full Video EpisodeInspiration for podcast topics (00:01:49) Assisting other shops (00:02:40) Value of training

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50:51

Part 1 - Customer Retention Series - Your CRM [E105]...

Remarkable Results Radio Podcast ·

2024/06/19

In this episode, Brian and Kim kick off a series on retention marketing, focusing on how auto repair shops can utilize Customer Relationship Management (CRM) systems to enhance customer loyalty and communication. They are joined by Greg Rainville from Steer and Chris Enright from Enright Automotive, who share their expertise and experiences.Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shopsGregg Rainville: steercrm.com,

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46:13

Effective Language Shift For Shop Owners: From Labor...

Remarkable Results Radio Podcast ·

2024/06/18

Thanks to our Partner, NAPA Auto Care Murray Voth, owner of RPM Training, discusses the importance of language in the automotive industry, advocating for a shift from "labor rate" to "service rate" to better reflect the value provided. He also dives into financial strategies for shops, emphasizing the significance of setting the right service rate and understanding gross profit to ensure business profitability. Murray Voth, RPM Training. Listen to Murray’s previous episodes HERE

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14:41

Mid-Year Reflection: How Is Your Auto Repair Shop...

Remarkable Results Radio Podcast ·

2024/06/17

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

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46:00

How a Mentor Can Change Your Life [THA 384]

Remarkable Results Radio Podcast ·

2024/06/13

Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today's Class Discover the significance of mentorship with Bill Weaver, a NAPA Autotech Trainer, and his mentor, Jim Dzurik. They share personal stories and insights into their mentor-mentee relationship, highlighting how mentorship has profoundly impacted their lives and careers. The conversation delves into the importance of passing on knowledge and wisdom to the next generation. The episode emphasizes the value of seeking and

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44:43

Overtime, Hiring, Firing with Jamie Hasty [E122] -...

Remarkable Results Radio Podcast ·

2024/06/13

This week, Jamie Hasty from Southeastern Employer Services Corporation (SESCO) joins Hunt to discuss HR and employment law topics for auto repair shop owners. Jamie provides expert advice on managing overtime, understanding exemptions, and maintaining compliance with labor laws. This conversation is essential for any auto repair business looking to safeguard against legal pitfalls and ensure proper payroll management. It includes:Important discussions on managing overtime and understanding

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28:29

Finding and Creating Content [E104] - The Auto Repair...

Remarkable Results Radio Podcast ·

2024/06/12

Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.Show NotesFirst: who is your audience? What are they looking for?Listen! Make notes of their questionsRead - They Ask You AnswerWhere to find content:In your shop! Haha Personalize content based on what’s going on in the shopYour niche, club, or groupQuestions asked in local community groupsYour community! Show off your roots

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23:28

Just Be Honest [E138] - Diagnosing the Aftermarket A...

Remarkable Results Radio Podcast ·

2024/06/12

Matt Fanslow discusses the importance of understanding technicians' value, open communication about compensation, and collaborative problem-solving.Show NotesDutch Silverstein - Straight Talk to Technicians [E018]: https://mattfanslow.captivate.fm/episode/018Dutch Silverstein - Straight Talk to Technicians - Part 2 [E046]: https://mattfanslow.captivate.fm/episode/046Challenges Faced by Managers and Owners (00:01:30) Demand for Better Compensation (00:02:43) Assessing Value and Increasing

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44:46

Exploring Music, Leadership, and Company Culture [RR...

Remarkable Results Radio Podcast ·

2024/06/11

Thanks to our Partner, NAPA Auto Care Dan Malloy explores themes of communication, leadership, and the transformative power of music. Dan shares his journey to becoming a singer, emphasizing the value of embracing failure and new opportunities. Both Carm and Dan highlight the significance of creating a supportive company culture centered around genuine commitment and helping others. The episode is filled with personal anecdotes, reflections, and practical insights for personal and professional

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