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PODCAST

The Dentalpreneur Podcast w/ Dr. Mark Costes

Dental Consulting

The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let"s face it. Dentistry can be a frustrating and isolating profession... but you don"t have to be an island anymore. It"s possible to become more profitable, less stressed and more fulfilled in your career and it"s our mission is to help you get there. For a whole host of free

business entrepreneurship

All Episodes

36:45

2149: Building a Profitable Practice

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/30

On today's episode, Mark shares highlights from his recent presentation at a Henry Schein event, where he spoke about the critical pillars of building a profitable and efficient dental practice. Mark dives into systemization, leadership, culture, and overhead control as the foundational elements for success. He also addresses common challenges faced by dental practice owners, including high overhead, HR struggles, and unrealistic patient expectations. Drawing on industry statistics and trends, Mark

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38:41

2148: The Marketing Revolution Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/27

On today’s episode, Mark continues his insightful conversation with Laura Maley and Michael Anderson, co-founders of Wunderist Agency, as they unveil the cutting-edge strategies and tools that are transforming dental marketing. The trio dives into Wunderist's innovative ROI tracking technology, which integrates seamlessly with major PMS systems to attribute marketing dollars directly to production outcomes—finally solving the mystery of true marketing ROI. Michael and Laura also share how their team

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29:52

2147: The Marketing Revolution Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/26

On today’s episode, Mark sits down with Laura and Michael, co-founders of Wunderist Agency, to explore how they’ve disrupted dental marketing by focusing on authenticity, execution, and real results. Laura shares her journey from big-brand marketing to helping dentists build meaningful, differentiated brands that attract their ideal patients. Meanwhile, Michael dives into how operational consistency and technology play a critical role in converting leads into real production. They also reveal

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45:19

2146: Growth, Recaps, and Choosing the Right Partner

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/25

On today's episode, Mark welcomes back Chip Fichtner, founder and principal of Large Practice Sales, for an in-depth discussion about the evolving landscape of dental practice transitions and the rise of "invisible DSOs." Chip dives into the current private equity market, the increasing trend of younger doctors joining DSOs, and the key factors that make practices and DSOs attractive for recapitalizations. He shares invaluable insights into choosing the right DSO partner, avoiding common pitfalls,

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39:15

2145: Mastering Revenue Cycle Management Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/24

On today's episode, Mark continues his deep dive with dental billing and revenue cycle management expert Penny Reed, Chief Growth Officer at E-Assist Dental Solutions. Penny breaks down five powerful strategies to improve collections, streamline billing processes, and ensure dental practices get paid what they’re owed. From understanding chair hour values and optimizing PPO contracts to collecting patient co-pays upfront and sending clean claims, Penny shares actionable insights for dentists

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31:34

2144: Mastering Revenue Cycle Management Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/23

On today's episode, Mark welcomes back Penny Reed, Chief Growth Officer at E-Assist Dental Solutions and a leader in dental business coaching. Penny shares her wealth of experience in revenue cycle management (RCM) and explains why a broken billing system can wreak havoc on your cash flow and patient relationships. Together, they dive deep into the importance of accurate insurance verification, airtight financial policies, and clean claims submission to prevent the dreaded "garbage in, garbage out"

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31:29

2143: How to Hold Your Team Accountable Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/20

On today’s episode, Dr. Summer Kassmel, Dr. Kelly Dove and Ashlee Hirschfeld discuss the importance of CEO/admin time in scaling your practice and maintaining balance in your life. They share how intentional planning, such as “pre-week planning” and blocking deep work sessions, allowed her to build a thriving multi-practice business while maintaining a family-first schedule. The group dives into identifying high-value tasks, prioritizing projects that truly “move the needle,” and creating systems to

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36:10

2142: How to Hold Your Team Accountable Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/19

On today’s episode, Dr. Summer Kassmel and Ashlee Hirschfeld are joined by the inspirational Dr. Kelly Dove, fellow Black Belt coach and multi-practice owner, for an insightful discussion on maximizing CEO and admin time. Kelly shares her journey of intentionally designing her practice to fit her life, including switching to 7-to-2 work hours to better balance clinical efficiency, leadership responsibilities, and family time. They dive deep into the challenges many doctors face when trying to carve

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46:24

2141: Building Sustainable Legacies

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/18

On today’s episode, Mark sits down with Dr. Jared Hill and Dr. Dan Nelson, founders of the Dental Legacy Foundation, to discuss their game-changing approach to mission dentistry. From their inspiring work in Tanzania—building sustainable dental clinics and fostering local dentist training—to upcoming projects in Mexico and the Dominican Republic, the conversation highlights the power of collaboration, resilience, and a shared vision for lasting impact. They delve into the challenges of establishing

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29:46

2140: Loving, Leading, & Learning from Mistakes Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/17

On today’s episode, we have the second part of Dr. Ben Kacos's presentation at the Dental Success Summit 2024, titled "Loving, Leading & Learning From Mistakes," Dr. Kacos continues to explore the essential qualities and strategies for effective leadership within the dental profession. He introduces the concept of the "Law of the Lid," emphasizing that a leader can only attract and retain team members whose leadership capabilities are at or below their own level, thereby setting the maximum

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34:44

2139: Loving, Leading, & Learning from Mistakes Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/16

On today’s episode, we are thrilled to share with you the first part of Dr. Ben Kacos's presentation titled "Loving, Leading & Learning From Mistakes." Dr. Kacos, a long-standing member of the Dental Success Institute since 2015, is renowned for his proactive approach during our mastermind sessions, where he meticulously crafts action plans based on collective insights before even taking his turn in the "hot seats." In his engaging talk, Dr. Kacos, the esteemed owner of Shreveport Dental Solutions

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58:44

2138: Case Planning Blueprint: Singles, Overdentures,...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/14

On today’s episode, we dive into the key components of effective case planning and surgical workflows with Dr. Taher Dhoon, Dr. Daniel Briskie, and Dr. Mark Costes. The discussion covers advanced imaging techniques like CBCT, digital workflows powered by Exocad, and efficient data collection with TRIOS scanners. We also explore hands-on training opportunities at the Colorado Surgical Institute, including live surgical workshops, digital workflow programs, and IV sedation courses. From managing

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40:07

2137: From Grit to Glory

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/13

On today’s episode, we dive into an inspiring talk from Dr. Mark Costes that explores the pivotal moments that shape a life, the power of perseverance, and the importance of embracing challenges to unlock potential. Mark shares a deeply personal journey, from growing up as the son of immigrant parents to becoming a dentist and a successful entrepreneur. With a passion for teaching and coaching, he connects life lessons from sports, business, and personal struggles, emphasizing concepts like

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34:46

2136: Breaking Barriers in Business and Mental Health...

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/12

On today’s episode, Mark wraps up his insightful conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares how Mango Voice has differentiated itself in a competitive market by focusing on superior customer experience and cutting-edge technology. From call summaries integrated with practice management systems to advanced sentiment analysis, Kevin explains how Mango is revolutionizing communication for dental practices. The discussion takes a personal turn as Kevin candidly shares his battle

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32:37

2135: From Zero to $100M and Beyond Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/11

On today’s episode, Mark dives into an inspiring conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares his journey from scaling a logistics company to $100M and exiting to a Fortune 100 company, to his leadership at Mango Voice, a leading communication platform for dental practices. Kevin discusses the challenges of scaling businesses, the importance of clarity in vision, and building a culture that fosters long-term success. They explore Mango Voice’s meteoric growth, 30X-ing its value

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31:51

2134: Dental Wellness Essentials Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/10

On today’s episode, we have the second part of the October Mastermind with Dr. Cristian Pavel, where he delves deeper into Dental Wellness Essentials. He shares practical strategies to balance the nervous system through rest, mindful practices, and movement, highlighting how these can regulate parasympathetic and sympathetic states. Dr. Pavel emphasizes the importance of proper rest—doing nothing, creating mindful sleep routines, and minimizing distractions like blue light—and explores the

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28:29

2133: Dental Wellness Essentials Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/09

On today’s episode, we hear from Dr. Cristian Pavel during the October Mastermind, where he explores the transformative power of wellness, mindfulness, and breathwork. Dr. Pavel highlights the detrimental effects of chronic stress and distraction, emphasizing how being present and leading with curiosity, love, and compassion can foster inner peace and stronger connections. He also discusses the pivotal role healthcare professionals play in promoting holistic health, showing how improving one’s own

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55:12

2132: Expansion Stack

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/06

On today’s episode, we welcome Jake Conway, founder of Custom Practice Analytics and a longtime expert in the Dental Success world. Jake dives deep into the essential signs and strategies for expanding your dental practice, answering key questions like “When is the right time to grow?” and “What numbers should I be tracking?” From hygiene scheduling benchmarks to managing overhead costs, Jake provides actionable insights to help you decide when and how to expand, whether it's adding more

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26:05

2131: Proactive Marketing Strategies Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/05

On today’s episode, Mark and marketing expert Ryan Gross, CEO of CMO Share, unpack the evolving dental marketing landscape and the pivotal role of operational alignment. Ryan shares insights on AI’s growing impact, the importance of data-driven decision-making, and how transparency—like sharing pricing on your website—builds trust and attracts patients. They discuss the critical balance between internal operations and marketing strategies to maximize ROI and patient conversions. With proactive

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31:24

2130: Proactive Marketing Strategies Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes ·

2024/12/04

On today’s episode, Mark dives into the complexities of dental marketing and patient acquisition with industry expert Ryan Gross, CEO of CMO Share. Ryan shares his latest insights into how economic shifts are driving changes in patient behavior, from the growing demand for immediate dental appointments to the rise of searches for financing options and special offers. Together, they unpack data-driven strategies to adapt marketing efforts and internal systems for maximum impact. Whether you're

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