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PODCAST

No Vacancy Live!

No Vacancy Live

No Vacancy is home to the hospitality industry"s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

business entrepreneurship

All Episodes

59:44

Smart Technology: Solutions for Higher Profitability...

No Vacancy Live! ·

2024/10/02

In the latest Hotel Business Hot Topics session, “Smart Technology: Solutions for Higher Profitability and GS Scores,” in partnership with Procell InSite, Glenn Haussman, founder/host, No Vacancy Live podcast, joins a panel of industry leaders to discuss how the right technology can improve hospitality operations, help the bottom line and improve guest satisfaction scores. Watch the video here: https://hotelbusiness.com/smart-technology-solutions-for-higher-profitability-and-gs-scores/

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01:03:07

FNA 153: On Top of The Groebe

No Vacancy Live! ·

2024/09/27

Tom Groebe is a hotelier, content creator and rising superstar. Glenn and Craig ask why he would come on Friday Night Audit. Grab a drink and join us for some happy hour laughsto kick off the weekend.

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36:02

902: Navigating Rate Cuts, Recession Fears, and...

No Vacancy Live! ·

2024/09/26

Are interest rate cuts about to shake up the hotel industry? Our latest podcast dives deep into this hot topic with Anthony and Glenn! 📉 Here’s a taste of what we discussed: Will a half-percent rate cut really change the game for hotels? How are rate cuts greasing the wheels for hotel deals and lending opportunities? As we approach 2025, why are rising salaries, taxes, and expenses concerning hotel owners? The big question: What happens if transient demand softens, while group business thrives? 🏨

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ESLA Icons & Experts: Profitability from Sustainability

No Vacancy Live! ·

2024/09/26

Rick West is a sustainability expert from Commercial Green Solutions. His specialty, getting you money for doing the right thing. With the extended stay segment booming, Rick shares practical ways hotels are embracing sustainability while reducing costs and increasing profitability. Today’s cohost is the amazing Matt Hostetler, CDO of Red Roof. Thanks to Red Roof franchising and Dellisart Hospitality for sponsoring this episode. RedRoofFrachising.com Dellisart.com Key Takeaways: Current state of

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29:49

900: Redefining Hotel Design with Instagrammable...

No Vacancy Live! ·

2024/09/24

In this episode of No Vacancy Live, Glenn has a phenomenal guest— Monika Nessbach - NCIDQ, RID, MBA, IIDA from DESIGNBAR. Together, they discuss the evolving world of hotel design, including experiential spaces, biophilia, and how social media is reshaping how guests interact with hospitality environments. Tune in as Monika shares her insights on: The importance of Instagrammable moments and how they create free marketing for hotels. Shifting from static design to dynamic, film-like spaces

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20:05

Hospitality Legislative Update with AHLA Interim CEO...

No Vacancy Live! ·

2024/09/23

Interim CEO of the American Hotel and Lodging Association (AHLA), Kevin Carey shares the latest legislative updates impacting the hospitality industry, including upcoming per diem rate increases and some insane and controversial potential legislation in New York City. Key discussion points include: Per Diem Rate Increases: Effective October 2024, lodging and meal allowances for federal travelers are rising, directly benefiting hotel businesses. Government Business Opportunities: How hoteliers can

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01:05:20

FNA 152: A Koch and a Smile

No Vacancy Live! ·

2024/09/21

Join Glenn and Craig for a “hilarious” and laid-back episode of Friday Night Audit, our Happy Hour Comedy Podcast! This week, we’re thrilled to welcome Michael Koch from the Michael Koch Group, a first-time guest who brings a wealth of experience and a great sense of humor. Grab your favorite drink and get ready for some real-time networking, funny stories, engaging conversations, and not so good one liners. 🍻 In this episode: Meet Michael Koch: Discover his journey from the military to working

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33:14

899: Designing Immersive Experiences

No Vacancy Live! ·

2024/09/20

Designer Paul Bishop shares his expertise on creating unforgettable hospitality experiences. From his work in Dubai's iconic developments to his latest projects, Paul discusses the power of design in shaping memorable guest journeys. Discover how he blends creativity, functionality, and storytelling to craft unique and captivating spaces. Learn about the latest trends in hotel design, the importance of immersive experiences, and the challenges and opportunities in the evolving hospitality landscape

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32:29

ESLA Icons and Experts: Paul Novak's Journey & Insights

No Vacancy Live! ·

2024/09/12

Join us in this insightful episode as we dive into the fascinating journey of Paul Novak, a seasoned hotel industry veteran with over 54 years of experience. Paul shares his story, from his early days in hotel development to his involvement with the extended stay segment, including his experiences with iconic brands like Marriott, Residence Inn, and Woodspring Suites. Discover the secrets behind his success, the challenges he faced, and the discipline required to thrive in the ever-evolving

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07:31

Inside the Extended Stay Experience: Marketing...

No Vacancy Live! ·

2024/09/12

Jeff Thomas is VP of Marketing at My Place Hotels. We chatted about the unique marketing strategies required for extended-stay hotels. Recorded during the My Place Hotels Annual Conference, this episode covers: • How My Place leverages its brand website and OTAs to attract long-term guests. • The importance of storytelling in creating an emotional connection with potential guests. • New technologies like virtual tours to enhance customer online experiences. • Insights on marketing to construction

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06:29

Blazing New Trails: Behind the Success of My Place...

No Vacancy Live! ·

2024/09/11

Ryan Rivett, is not just a CEO but the driving force behind My Place Hotels. We discuss discuss the incredible growth and vision of the brand. From the company's 6th convention to the introduction of "My Place 3.0" and the future of the conversion brand Trend, Ryan talks about the company's unique approach to blazing new trails, how they are empowering the next generation of leaders, and the importance of partnerships and delegation. Main Points: Growth and excitement at the 6th My Place Hotels

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03:44

Rewarding Guests To Maximize Hotel Loyalty - My Place...

No Vacancy Live! ·

2024/09/11

Irene Roberts, VP of Loyalty at My Place Hotels of America, and I are kicking off the My Place 2024 Conference in Tucson. We discuss the significance of guest loyalty in the hospitality industry, particularly in the economy sector. Irene shares how My Place Hotels’ loyalty program, Stay Rewarded, enhances the guest experience by offering immediate rewards for long-term stays. We also discuss the challenges of encouraging hotel participation, the program’s success with over 310,000 members, and

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40:07

898: An Update on the Gaylord Pacific Resort &...

No Vacancy Live! ·

2024/09/09

Mike Stengel is back and he brings the new GM for the Gaylord Pacific Resort & Convention Center to talk about all the amazing things happening with this project.

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01:07:06

FNA 150!! Celebrating Mediocrity with a Side of...

No Vacancy Live! ·

2024/09/07

Grab your favorite drink and join the barely tolerable duo of Glenn Haussman and Craig Sullivan for the 150th episode of Friday Night Audit! This podcast, which somehow made it this far, is like hanging out at a bar after a hotel conference—if that bar had a low cover charge and no dress code. In this very 'special' episode, Bruce Ford, CJ Arlotta, Producer Dave, Dr. Producer Suzanne and more join for the usual mix of questionable humor, half-baked industry insights, and the kind of banter that

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29:55

897: Vegan Cuisine in Hospitality: Boosting...

No Vacancy Live! ·

2024/09/06

Ignore vegans at your peril!!! Today we discuss the vegan cuisine trend in the hospitality industry. Meredith Marin, CEO of Vegan Hospitality, shares insights on how hotels can boost profitability and enhance sustainability by offering plant-based menu options. Learn about the importance of menu engineering, overcoming guest hesitations, and creating a seamless dining experience for all guests. Key Points: The rise of vegan cuisine as a profitable and sustainable trend in hospitality. How Resorts

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33:17

896: Navigating the RFP Season: Insights with IHG VP...

No Vacancy Live! ·

2024/09/03

It’s RFP (Request for Proposal) season! Cesar Wurm, VP of Commercial and Premium Brands at IHG Hotels & Resorts joins us to explore crucial topics you need to know to maximize success with group business. Main Points: Understanding RFP Season: What it is, why it matters, and how it impacts the hospitality industry. Market Projections: Cesar discusses the anticipated 2-3% growth in the coming year and the factors influencing these projections. Customer Sentiment: How the general sentiment in

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01:04:01

FNA 149: Impersonatng a Hotelier?

No Vacancy Live! ·

2024/08/31

We're getting ready for an end of summer blast here on FNA and we're joined by Alex Coury, CEO and Founder at Coury Consulting, who's better at impersonating celebrities than Glenn is impersonating a podcaster.

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31:58

ESLA's Extended Stay Hotel Success: Masterful Lodging...

No Vacancy Live! ·

2024/08/29

The ultimate guide to extended stay with Glenn McFarland, VP at Choice Hotels’ Extended Stay brand, and co-host Matt McElhare, VP and Segment Lead at Choice Hotels International. We’re digging into the unique opportunities within the extended stay segment, sharing valuable lessons from industry pioneer the late Jack DeBoer, and discussing how to achieve success in this growing market. Whether you're a seasoned hotel investor or new to the space, this episode offers essential advice on maximizing

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05:34

Top College Town Hotels: US News & World Report’s 20...

No Vacancy Live! ·

2024/08/29

It’s back to school week here for me as I’ve got two kids off to college. So I spoke with Rachael Hood, Senior Editor of Travel at US News & World Report, who just named the 20 Best College Town Hotels to see what it takes to be a top college town in 2024. With a focus on location, traveler reviews, and real customer experiences, Rachael shares what makes these hotels stand out. Key discussion points include: Top College Town Hotels: Highlighting the best hotels near major universities, including

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55:54

FNA 147: We Get Schooled on BBQ

No Vacancy Live! ·

2024/08/24

Wayne Tabor may be a hotelier, but we love he's also on a competition BBQ team in his home town of Memphis. Grab a drink and join us for some happy hour laughs and BBQ techniques and tipos.

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