x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Hospitality Daily Podcast

Josiah Mackenzie

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

business places & travel

All Episodes

7:48

How We Make Every Employee Care About the Guest...

Hospitality Daily Podcast ·

2025/03/12

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa creates and sustains a truly guest-focused culture.This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day,

en

13:00

How Numa Blends Bots and Humans Seamlessly to Delight...

Hospitality Daily Podcast ·

2025/03/11

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa uses chatbots to delight their guests.This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here

en

13:54

No Receptionist, No Problem: How Numa is Thriving...

Hospitality Daily Podcast ·

2025/03/10

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa reimagined hospitality by eliminating the traditional front desk and delighting guests with a digital-first approach.This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. Listen to our other episodes together here:Beyond Buzzwords: The Truth About Guest ExperienceGuest Experience Tech: What I Learned Building, Selling, and Using ItFrom Micro Feedback to Macro Impact:

en

12:50

How I Became the #1 Influencer in Hospitality -...

Hospitality Daily Podcast ·

2025/03/09

Josiah Mackenzie shares what he's learned about influence in hospitality and beyond.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality

en

9:14

Recharging Through Adventure: A Hospitality Insider’s...

Hospitality Daily Podcast ·

2025/03/07

In this episode, Abdul Baaghil, co-founder of Harvest Cotton Tail, shares what he's learned about recharging. This episode is brought to you with support from Sojern, the leading marketing platform built for hotels. With their fully managed email solution, hoteliers can re-engage past guests, drive direct bookings, and keep more revenue in their pocket through Sojern’s transparent pay-for-performance commission model. Learn more at Sojern.com.A few more resources: If you're new to

en

11:34

Beyond Instagrammable: Why Travelers Are Rejecting...

Hospitality Daily Podcast ·

2025/03/06

In this episode, Abdul Baaghil, co-founder of Harvest Cotton Tail, shares what he's learned about authenticity in hospitality. This episode is brought to you with support from Sojern, the leading marketing platform built for hotels. With their fully managed email solution, hoteliers can re-engage past guests, drive direct bookings, and keep more revenue in their pocket through Sojern’s transparent pay-for-performance commission model. Learn more at Sojern.com.A few more resources: If

en

8:26

The 70/30 Principle: Blending Local Influence with...

Hospitality Daily Podcast ·

2025/03/05

In this episode, Abdul Baaghil, co-founder of Harvest Cotton Tail, shares what he's learned about culture. This episode is brought to you with support from Sojern, the leading marketing platform built for hotels. With their fully managed email solution, hoteliers can re-engage past guests, drive direct bookings, and keep more revenue in their pocket through Sojern’s transparent pay-for-performance commission model. Learn more at Sojern.com.A few more resources: If you're new to

en

10:13

Why Hiring Artists and Musicians Transforms...

Hospitality Daily Podcast ·

2025/03/04

In this episode, Abdul Baaghil, co-founder of Harvest Cotton Tail, shares what he's learned about hiring.See our other episode with Abdul: From Ritz-Carlton to Reinventing Hospitality: What I’ve Learned So Far This episode is brought to you with support from Sojern, the leading marketing platform built for hotels. With their fully managed email solution, hoteliers can re-engage past guests, drive direct bookings, and keep more revenue in their pocket through Sojern’s transparent

en

14:29

From Ritz-Carlton to Reinventing Hospitality: What...

Hospitality Daily Podcast ·

2025/03/03

In this episode, Abdul Baaghil, co-founder of Harvest Cotton Tail, shares his journey from a fascination with hotel lobbies to becoming a hospitality visionary and how he continues to innovate today. This episode is brought to you with support from Sojern, the leading marketing platform built for hotels. With their fully managed email solution, hoteliers can re-engage past guests, drive direct bookings, and keep more revenue in their pocket through Sojern’s transparent pay-for-performance commission

en

22:21

Behind the Stars: How Forbes Travel Guide Defines...

Hospitality Daily Podcast ·

2025/03/02

In this episode, Emily Goldfischer, founder and editor of hertelier, interviews Amanda Frasier, President of Standards & Ratings at Forbes Travel Guide. Listen to hear insights into her career journey, the Forbes rating system, and the evolution of luxury travel.Timestamps:(00:00) Introduction (01:20) Amanda's background in hospitality(04:34) The world of hotel ratings(08:46) Changes in the luxury traveler(10:04) Testing for intuitive service(11:23) Impact on female travelers(17:23) Retail

en

30:15

"Hawaiian Culture Is Not a Condiment" - Kainoa...

Hospitality Daily Podcast ·

2025/03/01

In this episode, Kainoa Horcajo, founder and principal at Mo'olelo Group, shares insights on integrating culture into hospitality to benefit everyone. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube,

en

6:49

Culture of Innovation: How Hospitality Leaders Can...

Hospitality Daily Podcast ·

2025/02/28

In this episode, Matthias Huettebraeuker interviews Hans Meyer, the co-founder and managing director of Zoku, about how to cultivate a culture of innovation. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on You...

en

7:16

The Blurring Lines Between Hotels, Offices &...

Hospitality Daily Podcast ·

2025/02/27

In this episode, Matthias Huettebraeuker interviews Hans Meyer, the co-founder and managing director of Zoku, about what he is observing in the market today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on You...

en

10:33

From Concept to Success: The Strategy Behind Our...

Hospitality Daily Podcast ·

2025/02/26

In this episode, Matthias Huettebraeuker interviews Hans Meyer, the co-founder and managing director of Zoku, about the process he used to bring innovation to hospitality.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the

en

18:03

The End of the Hotel Room as We Know It - Hans Meyer,...

Hospitality Daily Podcast ·

2025/02/25

In this episode, Matthias Huettebraeuker interviews Hans Meyer, the co-founder and managing director of Zoku. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to

en

7:53

Forget Trends: How We Redefined Hotels Around What...

Hospitality Daily Podcast ·

2025/02/24

In this episode, Matthias Huettebraeuker interviews Hans Meyer, one of the initial creators and founding partners of citizenM, before he co-created his latest company, Zoku. Here, Hans shares insights into citizenM's groundbreaking approach to hospitality, and the importance of focusing on customer needs over industry norms.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get

en

22:29

Serving in the Storm: How Hospitality Leaders Support...

Hospitality Daily Podcast ·

2025/02/23

In this episode recorded in January 2025, David Jackson, President & CEO of the Boone Area Chamber of Commerce, shares how hotels became lifelines during a hurricane and how collaboration and hospitality are driving the region's long-term growth.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your

en

6:55

Hospitality Daily is The #1 Hospitality Podcast...

Hospitality Daily Podcast ·

2025/02/22

Josiah Mackenzie shares the news of Hospitality Daily being voted the #1 hospitality podcast for 2025 and invites you to participate. Message Josiah here on LinkedIn or email your thoughts or suggestions here.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow

en

8:53

Hospitality's AI Wake-Up Call: What Leaders Must Do...

Hospitality Daily Podcast ·

2025/02/21

In this episode, Frits van Paasschen, former CEO of Starwood Hotels & Resorts, shares his thoughts about technology and AI in hospitality today.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube,

en

16:01

Follow the Trend Lines, Not the Headlines:...

Hospitality Daily Podcast ·

2025/02/20

In this episode, Frits van Paasschen, former CEO of Starwood Hotels & Resorts, shares insights and updates from his book, The Disruptor's Feast.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube,

en

1,163 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...