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PODCAST

No Vacancy Live!

No Vacancy Live

No Vacancy is home to the hospitality industry"s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

business entrepreneurship

All Episodes

41:12

895: Developing High Performing Teams

No Vacancy Live! ·

2024/08/24

Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?

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05:13

Optimizing Hotels' Tech Stacks, Customer...

No Vacancy Live! ·

2024/08/23

I caught up with Dina Belon, President of Staypineapple Hotels Inc. during the Southern Lodging Summit, where she shared insights on optimizing hospitality operations through implementing cutting-edge technology and personalized guest experiences. Key highlights include: Optimizing Tech Stacks: Insights into Staypineapple’s recent tech stack overhaul and the challenges of integration. Personalized Guest Experiences: How Staypineapple uses data to create hyper-personalized services, enhancing guest

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24:56

894: LivAway Suites Debuts! We Tour It!

No Vacancy Live! ·

2024/08/23

Discover the secrets behind the success of LivAway Suites, an innovative upscale economy extended stay hotel. In this episode, COO Kevin Dailey and I explore the brand's unique approach to guest experience, technology integration, and property design. Learn how LivAway Suites is redefining the extended stay market with its focus on essential amenities, efficient operations, and strategic expansion plans. From check-in kiosks to smart parcel lockers, this episode reveals the cutting-edge features

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29:57

893: Navigating Hotel Development Evolution w...

No Vacancy Live! ·

2024/08/17

We discuss current trends and challenges in the hospitality industry with Mitch Patel, CEO of Vision Hospitality Group, focusing on the rise of extended stay hotels, innovative development strategies, and the importance of creating memorable guest experiences. Mitch shares his expertise on: Extended Stay Success: Why extended stay properties have become a "darling" of the industry, and how Vision Hospitality has leveraged this trend. Development Challenges: Navigating construction cost volatility,

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28:21

ESLA Icons & Experts: Investing in Extended Stay Hotels

No Vacancy Live! ·

2024/08/14

Scott Stevens, of HREC, and Glenn Bisping, Director of Franchise Services at Extended Stay America (ESA) on why major hotel brands are entering the extended stay segment, how the market has evolved, and why it's attracting investors. Discover the benefits of partnering with brokers for hotel investments, how to navigate current lending challenges, and what to watch out for when investing in extended stay properties. Please visit our sponsor, HREC at www.HREC.com and learn more about ESLA at

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03:09

Election Impact on Hospitality with Chirag Shah at...

No Vacancy Live! ·

2024/08/14

Glenn and Chirag Shah, American Hotel & Lodging Association's EVP, Federal and Political Affairs & Counsel, at LendingCon - Hospitality Investors Conference to explore the intersection of politics and the hospitality industry, especially with an election just around the corner. Episode Highlights: Election Impact: Discussing the potential effects of the upcoming election on the hospitality industry and why it’s considered the most crucial election yet. Political Climate: Insight into the razor-thin

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37:25

892: Closing Hotel Deals in a High-Interest World

No Vacancy Live! ·

2024/08/14

Today we discuss the current state of the hospitality industry, including challenges and opportunities in the market. Ryan Bosch, Principal of Arriba Capital, Glenn and Anthony discuss impact of interest rates on hotel deals, the evolving lending landscape, and insights into the booming extended stay sector. Discover strategies for securing financing, common pitfalls to avoid, and expert advice on navigating the complex world of hotel investment.

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03:11

Infrastructure and Economic Growth in Central Florida...

No Vacancy Live! ·

2024/08/09

Glenn talks with Congressman Darren Soto during LendingCon about the significant infrastructure investments in Central Florida and its impact on the economy and tourism industry. Episode Highlights: Infrastructure Investment: Insight into the $3.5 billion expansion of I-4, aimed at alleviating the worst traffic in the nation and boosting Central Florida’s growth. Airport Expansion: $300 million investment in Orlando International Airport to enhance travel for both tourists and locals, strengthening

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04:38

Navigating Hospitality Development with Congressman...

No Vacancy Live! ·

2024/08/09

Congressman Aaron Bean and Glenn chat at at LendingCon in Orlando, Florida, discussing the latest issues and innovations in hospitality development. Episode Highlights: Event Overview: Reporting from LendingCon at the Rosen Center Hotel with 800 hospitality industry leaders. Human Interaction: Emphasizing the importance of personal connections in leadership and exceptional guest experiences. Access to Capital: Strategies to help hoteliers obtain capital, including changes to the Small Business

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29:57

Icons and Experts: Maximizing Profits in Extended...

No Vacancy Live! ·

2024/08/08

Discover the essential strategies for optimizing revenue in extended stay hotels! In this episode of ESLA’s Experts & Icons, Ewa Kemper, VP Revenue Management at Dellisart and cohost Doug Artusio, ESLA’s Founder, share essential tips for revenue management and the importance of finding the right balance between extended stay and transient guests. Maximize profitability without compromising the unique operational model of extended stay properties. Thanks to Dellisart for sponsoring this show!!

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56:11

FNA 145: Immerisve Bars, Booze and VR

No Vacancy Live! ·

2024/08/04

Tonight on the Friday Night Audit Happy Hour Extravaganza, we’re immersing ourselves in the future of hospitality experiences. Glenn, Craig Sullivan and Doctor Producer Suzanne Bagnera, PhD, CHA are focused on the secret TipTech lab – or is that Batcave? We drink, laugh and discuss their cutting-edge technology and unique approaches to enhancing hospitality experiences. Here’s what we covered: Special Guests: Gray Devio (CEO, UNW Inc. - TIPtech Art's Parent Company), David Galluzzo (COO, UNW Inc. -

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48:44

891: Crafting Emotional Experiences in Entertainment...

No Vacancy Live! ·

2024/08/03

Dive into the world of immersive experiences and the future of themed entertainment with this episode. Join myself and Suzanne Bagnera, PhD, CHA as we sit down with Ryan A. Harmon, President and Chief Creative Officer of Zeitgeist Design & Production (OFFICIAL), to discuss the evolution and innovation in theme parks, hotels, and more. Discover the trends, stories, and creative processes that make experiences unforgettable. Key Highlights: • Creative Leadership: Insights from Ryan Harmon on leading

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43:23

890: SOARing to Hotel Ownership

No Vacancy Live! ·

2024/08/01

Today we’re seeing how one amazing couple – Karie Brittano and Julian Brittano -- is bringing their dream project to life, with a little help from Choice Hotels International's John Lancaster. This episode covers: Supporting Owners Access and Representation (SOAR) Program: Transitioning from the Emerging Markets Program to a new initiative focused on providing education and opportunities for aspiring hotel owners, particularly from underrepresented groups. Educational Initiatives: Insights into a

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41:01

889: Unpacking the Root Causes of Employee Engagement...

No Vacancy Live! ·

2024/07/30

We’re delving deep into the root challenges of employee engagement and retention in the hospitality industry. Our guest, Szilvia Olah, Employee Experience Designer from The Strengths Company, joins us from Dubai. Key Highlights: Common Complaints: Discussion on the prevalent issues of low employee engagement and high turnover rates in hospitality. Root Causes vs. Symptoms: Identifying the difference between addressing the root causes of disengagement versus merely treating the symptoms. The Role of

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01:06:13

FNA 144: Celebrating Phil Cordell's Legendary Career...

No Vacancy Live! ·

2024/07/27

Join us for a special episode as we celebrate the incredible career of one of the most respected figures in the hospitality industry. Phil shares his journey, from his early days as a bellman to becoming a key player in the industry, and reflects on the evolution of hospitality over the past 41 years. Key Points: Career Beginnings: Phil’s start as a bellman and front desk agent, and his early career experiences. Industry Evolution: Changes in technology and guest services, from manual check-ins to

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42:21

887: Pivoting Operations with Pivot Hotels

No Vacancy Live! ·

2024/07/27

Today we have Rick Colangelo, EVP of Pivot Hotels, part of Davidson Hospitality Group. Topics discussed include: Guest Experience: The significance of delivering exceptional guest experiences in hotels and resorts. The Pivot Vibe: Introduction of the “Pivot Vibe” concept, focusing on guest journey, music, lighting, scents, and design. Experience Economy: The shift towards an experience-driven economy and its impact on hospitality Consistency in Service: The importance of consistent service and guest

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29:46

888: Coury Holding Launches Divison Heightening...

No Vacancy Live! ·

2024/07/25

Today we delve into the latest developments at Coury Holdings and their exciting new ventures. Paul Coury special guest shares insights on their innovative approach to hospitality and strategic growth. Key Points Covered: • Overview of Coury Holdings: o Coury Holdings’ history and evolution over 38 years. o Transition from developer and asset manager to hotel consulting and development. o Success story: First hotel developed in the late 90s, still owned today. • Launch of Concert

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27:22

886: Discover the Evolution of Virgin Hotels Las...

No Vacancy Live! ·

2024/07/24

Join Glenn as he takes you on an exciting tour of the Virgin Hotel Las Vegas with special guest Cliff Atkinson, the President of Virgin Hotel Las Vegas. In this episode, you will explore the remarkable changes and improvements made to the property. Walk along with Glenn and Cliff to learn about: • The integration of various elements to create a cohesive and vibrant resort experience. • The reimagined center bar, which serves as the property's energy hub. • The unique offerings at Nobu, one o f the

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39:45

885: Crafting a World-Class Casino Resort: Design and...

No Vacancy Live! ·

2024/07/21

Join us as we dive into the world of casino resort design with two industry experts! Discover Winstar, an incredible casino resort project in Thackerville, Oklahoma, led by the Chickasaw Nation and designed by HBG. We interview Rob Juergan, Principal and Architectural Designer at HBG Design and Ray Mabry, Principal and Dallas Office Leader Project Highlights: • 6,500-seat performance venue: Lucas Oil Live • 304-room hotel • Cascades: A large outdoor pool area • World-class music venue hosting rock

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58:03

FNA 143: Amy-ing for a Good Show

No Vacancy Live! ·

2024/07/20

Glenn and Craig welcome back Amy Montgomery for her yearly appearance. Grab a drink and have a lugh along with us!

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416 results

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