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PODCAST

Hospitality Daily Podcast

Josiah Mackenzie

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

business places & travel

All Episodes

23:30

The Future of Hospitality Education - Michiel Bakker,...

Hospitality Daily Podcast ·

2025/01/30

In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares why he's so excited about shaping the future of culinary and hospitality education. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional service and support, Shiji Group is trusted by leading brands

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18:43

Transforming Workplaces with Hospitality Principles:...

Hospitality Daily Podcast ·

2025/01/29

In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares insights from his 12-year journey leading workplace programs at Google and how he applied his hospitality background to transform Google's workplace experience. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and

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10:16

How Starwood Used F&B to Delight Guests and...

Hospitality Daily Podcast ·

2025/01/28

In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares insights on the pivotal role of food and beverage (F&B) programs in enhancing guest experiences in hotels, the brand differentiation strategies at Starwood, and the leadership dynamics in scaling F&B operations. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized

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19:34

Lessons from Leading at Starwood, Google, and the...

Hospitality Daily Podcast ·

2025/01/27

In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares his journey through the hospitality industry, pivotal career moments, and the lessons he's learned along the way. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional service and support, Shiji Group is

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23:45

Proven Strategies to Drive Revenue and Profits in...

Hospitality Daily Podcast ·

2025/01/26

In this episode, Judith Cartwright, Founder & Managing Director of Black Coral Consulting, shares creative and practical strategies to drive revenue and profits in hospitality today. See Judith's ebook: "Asset Management with a Commercial Lens" This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions

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8:06

Personal News + Changes Coming to Hospitality Daily -...

Hospitality Daily Podcast ·

2025/01/25

Josiah Mackenzie shares a personal update and changes coming to Hospitality Daily.Read more here and see the links hereA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want

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12:38

How 75 Conversations Became Hospitality Unlocked -...

Hospitality Daily Podcast ·

2025/01/24

In this episode, Steve Turk, founder of The Hospitality Mentor, shares insights from his new book "Hospitality Unlocked."Listen to Steve's conversation with Santiago Rodriguez.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily

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36:25

Inside Gensler's 2025 Design Forecast for Hospitality...

Hospitality Daily Podcast ·

2025/01/24

In this episode, Lori Mukoyama, Global Hospitality Leader, Design Director, and Principal at Gensler, shares insights and observations about the future of hospitality design.Read Gensler's 2025 Design Forecast This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional implementation support, Shiji

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6:41

Why I Share My Ideas - Michael Levie

Hospitality Daily Podcast ·

2025/01/24

In this episode, Michael Levie explains the importance of communication and openness in leadership, and how it has contributed to the success of citizenM and other things he has achieved over his career.If you enjoyed this, you may also enjoy these episodes with Michael:The Moments That Made Me: citizenM's Michael Levie Shares His StoryThe citizenM Founding Story (And What It Teaches Us Today)The Magic Behind citizenM's SuccessWhat I've Learned Building Productive Tech

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13:35

Creating "Quantum Leaps" In Hospitality Innovation -...

Hospitality Daily Podcast ·

2025/01/23

In this episode, Michael Levie shares his insights on innovation, the importance of "importing" ideas and skills from elsewhere, and his vision for what the future of hospitality might look like. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional implementation support, Shiji Group is

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51:17

Better Decisions, Faster: Using Data and Technology...

Hospitality Daily Podcast ·

2025/01/22

In this episode, Tim Wiersma, founder of Revenue Generation, and Dan Skodol, the company's vice president of data science and analytics, share insights on the current state of revenue management in the hospitality industry, the transformative potential of AI, and the importance of focusing on profitability over occupancy metrics.Also see: Article from Tim: Enhancing Hotel Profitability: Leveraging AI and BI for Commercial Decision Support This episode is brought to you with support from Shiji

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15:56

What I've Learned Building Productive Tech...

Hospitality Daily Podcast ·

2025/01/22

In this episode, Michael Levie, co-founder and former Chief Operating Officer of citizenM, shares his insights on effectively working with technology partners to create innovative solutions and maximize impact in hospitality. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional implementation support,

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16:02

The Magic Behind citizenM's Success - Michael Levie

Hospitality Daily Podcast ·

2025/01/21

In this episode, citizenM co-founder Michael Levie shares insights into the innovative strategies and operating approach that has driven the company's success.If you liked this, you may also like these episodes:The citizenM Founding Story (And What It Teaches Us Today)The Moments That Made Me: citizenM's Michael Levie Shares His Story This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform

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11:59

The citizenM Founding Story (And What It Teaches Us...

Hospitality Daily Podcast ·

2025/01/20

In this episode, Michael Levie, co-founder of citizenM, shares the story of how the innovative brand began, the challenges they faced, and the unique strategies that set them apart in the industry. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional implementation support, Shiji Group is trusted by

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17:15

The Moments That Made Me: citizenM's Michael Levie...

Hospitality Daily Podcast ·

2025/01/19

In this episode, Michael Levie shares his journey from a young hospitality enthusiast to a leader (including co-founding citizenM), his experiences with technology in hospitality, and his advice for aspiring hoteliers. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional implementation support, Shiji

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17:48

The Secret Sauce of Great Restaurant Concepts -...

Hospitality Daily Podcast ·

2025/01/18

In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares insights on creating standout food and beverage concepts, emphasizing the importance of working with specialists and maintaining concept integrity.More episodes with Anthony: Lessons from Starwood, Kimpton, and IHG in F&B LeadershipWhy Hotel F&B is the Ultimate Creative CanvasHow Personal Development Transformed My Hospitality Leadership This episode is brought to you with support

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12:02

Hyper-Local F&B Strategies to Keep Your Property Top...

Hospitality Daily Podcast ·

2025/01/17

In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares essential tactics for keeping your property top of mind, from creating hyper-local strategies to leveraging partnerships with influencers and local businesses.More episodes with Anthony: Lessons from Starwood, Kimpton, and IHG in F&B LeadershipWhy Hotel F&B is the Ultimate Creative CanvasHow Personal Development Transformed My Hospitality Leadership This episode is brought to you

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12:54

Turnaround Story: How We Drove Revenue &...

Hospitality Daily Podcast ·

2025/01/16

In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares how he helped drive revenue growth at the Grand Wailea by listening to his team and his guests.More episodes with Anthony: Lessons from Starwood, Kimpton, and IHG in F&B LeadershipWhy Hotel F&B is the Ultimate Creative CanvasHow Personal Development Transformed My Hospitality Leadership This episode is brought to you with support from Shiji Group, the global hospitality technology

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31:17

Beyond OTA Savings: Why Direct Bookings Are Your Key...

Hospitality Daily Podcast ·

2025/01/15

In this episode, Chris Bowling, Head of Digital and Consumer Marketing at BWH Hotels Great Britain, shares insights on the importance of direct bookings, the role of OTAs, and the impact of AI on the hospitality industry.Read Chris' newsletter, The Hotel Hype. This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions

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11:28

How AI Helps Me Run More Profitable Hotels - Sean...

Hospitality Daily Podcast ·

2025/01/14

In this episode, Sean Murphy, General Manager at The Bower, shares how technology like AI can optimize operations, free your team to elevate guest experiences, and deliver a strong ROI.Hear more of Sean's story: From Pool Attendant to Achieving Forbes 5-Star Recognition This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class

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1,163 results

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