The MSP Zone

MSPAlliance Insights sits down (virtually) with RainTech owner Andrew Jahnke. RainTech is an MSP based in Colorado specializing in healthcare. Andrew shares his perspective on the COVID-19 pandemic, how it has impacted his MSP practice, how healthcare clients are dealing with the quarantine, and the optimistic predictions of what the recovery will look like for MSPs.

As millions of people all over the United States (and the world) fight this pandemic of COVID-19, the Federal government passed legislation designed to infuse the US market with liquidity. The CARES Act was signed into law last week and will be going into effect April 3, 2020. What is the CARES Act, what does it offer, and should MSPs (in the United States) take advantage? All good questions...MSPAlliance has the answers.

MSPs are facing a new challenge and opportunity as thousands of small and medium sized businesses are coming to grips with how to rapidly adopt a remote work model. Nearly the entire planet right now is trying to figure this out. For MSPs, this presents a great opportunity to collaborate with clients (existing and new) on creating new, secure, remote work environments.

As the world economies shift rapidly towards remote work environments for the short term, new challenges emerge for businesses and organizations. Remote workers suddenly expected to work productively from remote locations, often with little training on the technologies, systems, and procedures needed to do so effectively. At the same time, organizations are struggling with how to deploy and enable remote workers so they maintain the same levels of productivity, safety, and security compared to

MSPAlliance Insights discusses coronavirus and its impact on global business. We also discuss how MSPs can protect themselves (and their clients) against these global pandemics through business continuity planning, documentation, and training.

Most everyone acknowledges the human talent shortage within the managed services profession. This human capital shortage is not new, and it shows no signs of going away. So, what are growth-minded MSP owners and operators to do? Here are two available (although not necessarily simple) strategies for overcoming the human capital shortage so you can take your MSP practice to the next level of success.

As the new reports of attacks on MSPs have increased, the MSPAlliance has mostly remained silent. Beyond internal industry communications and programs to improve cybersecurity measures (something we have been doing for 20 years), we have not taken direct issue with any of these news accounts.