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PODCAST

The Modern Waiter Podcast

Restaurant-Podcast | Service industry

The Podcast For People Interested in Restaurant Service industry.The Modern Waiter Restaurant Podcast fun discussions and interviews relating to the service industry that are relevant to both restaurant workers and guests. Have you ever wondered what your waiter or waitress is thinking? Have you ever wondered how a restaurant works behind the scenes? Perhaps you worked in the service industry and laughed while discovering that all restaurant employees are the same. We have all dined at

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All Episodes

00:21:00

Upselling

The Modern Waiter Podcast ·

2019/05/28

From wine and alcohol to appetizers and deserts, adding value for the guest, your check and the restaurant upselling is vital. There are many ways to get more out of the guests experience. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:26:11

Corporate Vs Private Part 2

The Modern Waiter Podcast ·

2019/05/21

In part two of this series we have a chat with Rich Duffy managing partner at Longhorn Steakhouse. He gives us insight into the corporate restaurant multi-store world. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:29:00

Corporate vs Private

The Modern Waiter Podcast ·

2019/05/14

In Part one of this two part series we talk to Joseph Cholak. We get his perspective on running a "mom and pop" privately owned restaurant. Joseph gives us insight into the perks, benefits and challenges of the single concept restaurant. There are advantages both ways. Give a listen as we scratch the surface. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:21:50

How to Get Free Stuff

The Modern Waiter Podcast ·

2019/05/07

Everyone loves getting free stuff. When it comes to restaurants, don't play games. Be nice. We explore several ways there are to get while the getting is good. There are plenty of freebies around. Give a listen. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:17:30

Working Holidays

The Modern Waiter Podcast ·

2019/05/01

What are you doing on Easter? Working! We work on holidays, when the 9-5s are off. What is that like? Lets find out... See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:32:20

Food Safety

The Modern Waiter Podcast ·

2019/04/24

This weeks episode I have an eye opening discussion with a very fun guest. Barbara and I get into the ins and outs around food safety in kitchen and serving alcohol at the bar. Very informative. Give a listen. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:15:43

Sending Food Back

The Modern Waiter Podcast ·

2019/04/17

There are several reasons to send food back. There are even more reasons not to do so. We explore some of the reasons why it is oh so wrong to send food back. This is getting out of hand. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:25:12

End of an Era

The Modern Waiter Podcast ·

2019/04/09

After working at the same place for almost 16 years, Producer Danny decides to flip things and interview me about my reflections of my time there. It took me by surprise. Join us as we reminisce. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:20:30

People That Annoy You

The Modern Waiter Podcast ·

2019/04/02

What is with these people? All servers have certain types of guests that grind their gears. No rants. Just WTH? If you find yourself with one of these patrons, how do you handle it? Lets give a listen. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:25:18

Pros vs. Joes

The Modern Waiter Podcast ·

2019/03/26

Is there such a thing as an all star restaurant staff? Can they all be generals? We talk about the mix of front of the house staff in this weeks Pros vs. Joes. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:25:42

Restaurant Story Time

The Modern Waiter Podcast ·

2019/03/20

Producer Danny and I dish out a few stories we have collected over the years. The service industry is full of characters on both sides of the table. We tell it all. Co-workers, guests, chefs and line cooks. No one is safe. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:24:51

Restaurant Owner

The Modern Waiter Podcast ·

2019/03/12

On this weeks episode we interview Jeff Lyons, owner of the Buffalo Roadhouse Grill. He shares his thoughts on the challenges he faces in the industry from marketing and social media to environmental issues like plastic straws. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:22:08

Review The Reviews 2

The Modern Waiter Podcast ·

2019/03/06

In this weeks episode, we critique three reviews of a random local restaurant. Don't get emotional. Lets talk about the proper way to write a review that is helpful to others looking for some solid information. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:28:59

Bartending Pt. 2

The Modern Waiter Podcast ·

2019/02/26

Todays Podcast we conclude our series on bartending. Stephanie gives us her perspective on uniforms, working with guys behind the bar and how she deals with guests. I learn a few things and you get an introduction into Danny being Danny. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:46:00

Bartending Pt. 1

The Modern Waiter Podcast ·

2019/02/21

This weeks episode is part one of a two part series look at bartending. First part we have a male perspective and the second female. Our first interview is one that has both our guest and producer Danny on the phone and I am in the studio. We get a peek into the mind of a life long bartender. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:32:48

Restaurant Terminology

The Modern Waiter Podcast ·

2019/02/12

Restaurant jargon, lingo, phrases. On this weeks podcast, producer Danny and I discuss the most common terms used in the restaurant industry. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:18:32

Day Shift vs Night Shift

The Modern Waiter Podcast ·

2019/02/05

The difference in the working lifestyle of the day vs night shifts in the restaurant industry are the topic of this weeks podcast. We take a look at the advantages and disadvantages of both. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:23:44

Table Sharks and Sidework

The Modern Waiter Podcast ·

2019/01/29

Fun discussion. Mainly about greedy and selfish wait staff. There is no "i" in team. This weeks episode we discuss Table Sharks and Sidework. The big surprise is that Producer Danny considers himself a shark. Very eye opening. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:24:40

Taking Orders: Pen or No Pen

The Modern Waiter Podcast ·

2019/01/24

In todays podcast we look into the mechanics of taking an order. Where do you stand when you take an order? Do you use a pen? Producer Danny and I are on opposing ends on that point. Give a listen. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:15:52

Saying No!

The Modern Waiter Podcast ·

2019/01/15

In the hospitality industry we are usually saying yes. We say yes all the time. What do we do in the restaurant when we have to say no. When to say it. How to say it. What to do after you say no. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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