PODCAST

The Salesforce Admins Podcast

Mike Gerholdt

A podcast for Salesforce Admins who are solving problems in the cloud.

technology

All Episodes

47:04

Why Small Businesses Benefit From Agentforce Right Now

The Salesforce Admins Podcast ·

2025/06/19

Today on the Salesforce Admins Podcast, we talk to Michael Rose, Senior Director of SMB Solution Engineering at Salesforce. Join us as we chat about the ever-evolving role of the Salesforce Admin and why now’s the time to start exploring what AI can do for your org. You should subscribe for the full episode, but […]The post Why Small Businesses Benefit From Agentforce Right Now appeared first on Salesforce Admins.

en-US

27:49

Summer ’25 Brings Game-Changing Tools for Salesforce...

The Salesforce Admins Podcast ·

2025/06/12

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce. Join us as we chat about what’s coming in the Summer ’25 release and the features that will make your life easier as an admin. You should subscribe for the full episode, but here are a few takeaways from […]The post Summer ’25 Brings Game-Changing Tools for Salesforce Admins appeared first on Salesforce Admins.

en-US

31:23

Use Metadata To Empower Salesforce Agents

The Salesforce Admins Podcast ·

2025/06/05

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Admin Evangelist at Salesforce. Join us as we chat about why your metadata is crucial for building effective AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk. Why multi-tenancy still matters for […]The post Use Metadata To Empower Salesforce Agents appeared first on Salesforce Admins.

en-US

26:47

Curiosity Is the Key to Learning Agentforce

The Salesforce Admins Podcast ·

2025/05/29

Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations. You should subscribe for the full episode, but here are a few takeaways from our […]The post Curiosity Is the Key to Learning Agentforce appeared first on Salesforce Admins.

en-US

29:56

Why Secure AI Starts With You: What Admins Must Know...

The Salesforce Admins Podcast ·

2025/05/22

Today on the Salesforce Admins Podcast, we talk to Sri Srinivasan, Senior Director of Information Security at Salesforce. Join us as we chat about what admins need to know about Agentforce and how to build secure AI experiences. You should subscribe for the full episode, but here are a few takeaways from our conversation with […]The post Why Secure AI Starts With You: What Admins Must Know About Agentforce appeared first on Salesforce Admins.

en-US

26:58

How Salesforce Is Transforming Certification for New...

The Salesforce Admins Podcast ·

2025/05/15

Today on the Salesforce Admins Podcast, we talk to Dana Walton, Senior Manager of Credential Programs and Operations at Salesforce. Join us as we chat about how the certification experience is evolving with smarter personalization, easier access, and a learning journey built just for you. You should subscribe for the full episode, but here are […]The post How Salesforce Is Transforming Certification for New and Experienced Users appeared first on Salesforce Admins.

en-US

33:03

Building With Agentforce and Flow: A Developer’s...

The Salesforce Admins Podcast ·

2025/05/08

Today on the Salesforce Admins Podcast, we talk to Melissa Hansen, Co-Founder and Principal Architect at HiFi Consulting Group, RAD Women Curriculum Lead, and Salesforce MVP. Join us as we chat about her journey from fixing printers to developing an agent-powered scheduling tool in the TDX Agentforce Hackathon on Team MH4. You should subscribe for […]The post Building With Agentforce and Flow: A Developer’s Hackathon Experience appeared first on Salesforce Admins.

en-US

23:30

Transforming Conference Scheduling With Agentforce

The Salesforce Admins Podcast ·

2025/05/01

Today on the Salesforce Admins Podcast, we talk to Marisa Hambleton, Chief Delivery Officer and Founder of MH2X, and a member of the Salesforce MVP Hall of Fame. Join us as we chat about her experience in the TDX Agentforce Hackathon as a member of team MH4 and why clean data is essential for AI. […]The post Transforming Conference Scheduling With Agentforce appeared first on Salesforce Admins.

en-US

27:15

When Collaboration Meets Agentforce: The MH4...

The Salesforce Admins Podcast ·

2025/04/24

Today on the Salesforce Admins Podcast, we talk to Melissa Hill Dees, nonprofit Salesforce consultant and Salesforce MVP. Join us as we chat about how her TDX Hackathon team built a conference scheduling agent from scratch in 16 hours. You should subscribe for the full episode, but here are a few takeaways from our conversation […]The post When Collaboration Meets Agentforce: The MH4 Hackathon Story appeared first on Salesforce Admins.

en-US

39:14

Level Up: The Admin’s Action Plan for Thriving in the...

The Salesforce Admins Podcast ·

2025/04/17

Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Salesforce Admin and Founder of Development Consulting Partners, LLC. Join us as we chat about the 5 steps admins can take today to lead the charge in the Agentforce era. You should subscribe for the full episode, but here are a few takeaways from […]The post Level Up: The Admin’s Action Plan for Thriving in the Agentforce Era appeared first on Salesforce Admins.

en-US

26:11

How Data Cloud Enhances Contextual AI for Salesforce...

The Salesforce Admins Podcast ·

2025/04/10

Today on the Salesforce Admins Podcast, we talk to Mehmet Orun, SVP, GM, and Data Strategist at PeerNova. Join us as we chat about how to use Data Cloud to create trustworthy AI experiences. You should subscribe for the full episode, but here are a few takeaways from our conversation with Mehmet Orun. How Data […]The post How Data Cloud Enhances Contextual AI for Salesforce Admins appeared first on Salesforce Admins.

en-US

29:56

Building Secure AI Agents with Salesforce Agentforce

The Salesforce Admins Podcast ·

2025/04/03

Today on the Salesforce Admins Podcast, we talk to Sri Srinivasan, Senior Director of Information Security at Salesforce. Join us as we chat about his recent presentation at TDX and how to build secure, reliable AI experiences with Agentforce. You should subscribe for the full episode, but here are a few takeaways from our conversation […]The post Building Secure AI Agents with Salesforce Agentforce appeared first on Salesforce Admins.

en-US

26:13

Real Talk for Admins on Content, Conferences, and...

The Salesforce Admins Podcast ·

2025/03/27

Today on the Salesforce Admins Podcast, we talk to Joy Shutters-Helbing, Senior Manager of Salesforce Practice at Captech and Salesforce MVP Hall-of-Famer, and Mike Reynolds, Senior Product Marketing Manager at Slack. Join us as we chat about creating community content, navigating conference submissions, and their new podcast, The JAM. You should subscribe for the full […]The post Real Talk for Admins on Content, Conferences, and Agentforce appeared first on Salesforce Admins.

en-US

24:02

AI-Powered Dynamic Layouts for Salesforce Admins

The Salesforce Admins Podcast ·

2025/03/20

Today on the Salesforce Admins Podcast, we talk to Brinkal Janani, Director of Product Management at Salesforce. Join us as we chat about the future of AI-powered customization that’s coming with Generative Canvas. You should subscribe for the full episode, but here are a few takeaways from our conversation with Brinkal. Build dynamic experiences for […]The post AI-Powered Dynamic Layouts for Salesforce Admins appeared first on Salesforce Admins.

en-US

27:59

What Role Does AI Play in Consulting and Salesforce...

The Salesforce Admins Podcast ·

2025/03/13

Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about how she uses AI in her consulting and Salesforce Admin work, and how she’s built a career in tech without a traditional tech background. You […]The post What Role Does AI Play in Consulting and Salesforce Admin Work? appeared first on Salesforce Admins.

en-US

36:25

The Power of Agentforce and Slack for Building Custom...

The Salesforce Admins Podcast ·

2025/03/06

Today on the Salesforce Admins Podcast, we talk to Gillian Bruce, Director of Developer Marketing at Slack. Join us as we chat about how to combine Agentforce with Slack and all the cool new things you can do with custom AI agents. You should subscribe for the full episode, but here are a few takeaways […]The post The Power of Agentforce and Slack for Building Custom AI Agents appeared first on Salesforce Admins.

en-US

25:34

Roadmap to TDX25 for Admins

The Salesforce Admins Podcast ·

2025/02/27

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Kate Lessard, and Brittney Gibson from the Admin Relations team. Join us as we chat about what they’re looking forward to at TDX 2025 and the keynotes, sessions, and how to make the most of your time. You should subscribe for the full episode, […]The post Roadmap to TDX25 for Admins appeared first on Salesforce Admins.

en-US

27:16

Unlocking More Value in Salesforce With Foundations...

The Salesforce Admins Podcast ·

2025/02/20

Today on the Salesforce Admins Podcast, we talk to Eddie Cliff, VP of Product Management at Salesforce. Join us as we chat about Salesforce Foundations and why it’s the key to unlocking the power of Agentforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Eddie Cliff. […]The post Unlocking More Value in Salesforce With Foundations for Sales and Service appeared first on Salesforce Admins.

en-US

18:37

Boost Your AI Strategy With the Salesforce Labs AI...

The Salesforce Admins Podcast ·

2025/02/13

Today on the Salesforce Admins Podcast, we talk to Marianna Torres, Associate Salesforce Labs Evangelist at Salesforce. Join us as we chat about the Salesforce Labs AI Library and how it can get you started with implementing AI agents in your org. You should subscribe for the full episode, but here are a few takeaways […]The post Boost Your AI Strategy With the Salesforce Labs AI Library appeared first on Salesforce Admins.

en-US

25:56

Spring ’25 Salesforce Features: AI, Flows, and User...

The Salesforce Admins Podcast ·

2025/02/06

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce and the host of How I Solved It and Automate This! Join us as we chat about everything coming with the Spring ’25 release and what’s new for Agentforce and AI on Salesforce. You should subscribe for the full […]The post Spring ’25 Salesforce Features: AI, Flows, and User Management Updates appeared first on Salesforce Admins.

en-US

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The Salesforce Admins Podcast

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