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PODCAST

The Manager Lab

Dr. J. Gregory Gillum, CPCC

Welcome to The Manager Lab, where we delve into the increasingly dynamic world of talent management. In each episode, we will unravel key insights, breakdown the most relevant books and articles, and provide actionable tips to optimize your approach in developing and retaining top talent. Stay tuned for a deep dive into the art, science, and strategy of unlocking your team’s full potential. Let’s enter…The Manager Lab.

business management

All Episodes

11:58

Psychological Safety: 6 Tips to Prepare Your Team for...

The Manager Lab ·

2025/12/02

This episode explains why psychological safety — the freedom to speak up, ask questions, and admit mistakes without fear — is essential for reducing burnout and retaining staff, especially during crises. It reviews large-scale research showing that teams with established psychological safety fare better when resources are constrained.Listeners get four concrete actions managers can take: model uncertainty and invite input, run regular safe check-ins, reward interpersonal risk-taking with visible

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12:40

What I Am Thankful For: Nine Categories of Gratitude...

The Manager Lab ·

2025/11/27

In this episode of the Manager Lab, the host leads a reflective pause on gratitude, exploring nine life categories that shape how we live and lead: health, relationships, work and purpose, growth, nature, daily comforts, freedom, moments of joy and stillness, and spirituality.The episode offers simple reflections and practical encouragement to reconnect with what matters, helping managers return to their roles with renewed perspective, presence, and purpose.

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10:53

Measure What Matters: Turning Trust into a Strategic...

The Manager Lab ·

2025/11/20

In this episode of Manager Lab we review John Blakey's HBR article on measuring trust and argue that trust is a measurable strategic asset rooted in observable leader behaviors: ability, integrity, and benevolence.The episode outlines a four-step process for measuring trust and offers practical actions for managers—baseline surveys, defined governance and metrics, behavior-focused action plans, embedding trust in routines, and transparent follow-up—to move trust from rhetoric to operational

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8:03

Talent First: How Transformations Win (Or Fail)

The Manager Lab ·

2025/11/18

Transformation succeeds when talent is treated as a strategic pillar, not an afterthought. This episode breaks down how to identify the critical roles that drive change, build capabilities from within, and align talent systems—performance, rewards, and career paths—to reinforce the new operating model.Learn practical steps: map the 10–20% of mission-critical roles, reallocate top performers to those roles, invest in targeted internal development, and audit incentive systems to remove contradictions

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13:19

BookNotes: The 5AM Club (Win Your Morning, Elevate...

The Manager Lab ·

2025/11/13

In this Manager Lab episode we unpack Robin Sharma’s The 5 AM Club: the parable that introduces the 20-20-20 victory hour, the four interior empires (mindset, heartset, healthset, soulset), and practical tactics for focus and recovery.Hosts share actionable tips — write a morning manifesto, prepare the night before, keep the first hour tech-free, use weekly self-checks, and follow a 66-day habit-installation plan — to help leaders build consistency, creativity, and energy.

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9:38

Negotiation Mastery: The Four Tips Managers Can Use...

The Manager Lab ·

2025/11/11

In this Manager Lab episode we unpack HBR research on what makes a great negotiator: disciplined preparation, fluent communication, trustworthy behavior, and principled value creation. We translate those findings into practical tips for managers — prepare structurally, listen and probe, honor commitments, and coach teams to prioritize win‑win outcomes — so you can improve negotiations both inside and outside your organization.

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7:14

Defensive Behaviors: Managing Fight-Flight-Freeze at...

The Manager Lab ·

2025/11/06

In this episode of Manager Lab we unpack three lesser-known threat responses at work — the please/appease response, the attach or cry-for-help response, and the collapse (disengagement). Using insights from Ron Carucci’s HBR article, we explain how these behaviors signal low psychological safety and give managers practical steps: reward honesty, invite respectful dissent, offer steady but non-reactive support, clarify expectations, adjust workload, and normalize rest.

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3:54

Defensive Behaviors: Managing Fight-Flight-Freeze at...

The Manager Lab ·

2025/11/04

Welcome to the Manager Lab, where we explore talent management through actionable insights. In this episode we review Ron Carucci’s Harvard Business Review article on the six defensive behaviors and focus on the first three: fight, flight, and freeze.Learn how to de-escalate aggressive behaviors with curiosity, invite withdrawn teammates into conversations without pressure, and make uncertainty safe for those who struggle to decide. Practical approaches help managers turn protective responses into

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6:09

Middle Managers: The Silent Risk to Psychological Safety

The Manager Lab ·

2025/10/30

In this episode of the Manager Lab, host Greg Gillum explores a Harvard Business Review finding that middle managers report the lowest levels of psychological safety—hindering learning, innovation, and communication across organizations.We define psychological safety, explain why middle managers are uniquely squeezed between senior leadership and their teams, and share four quick takeaways about how safety differs from comfort, the bridge-or-bottleneck role of middle managers, the impact of leader

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8:03

Coach in the Flow: Micro-Moments That Transform Teams

The Manager Lab ·

2025/10/28

In this episode of Manager Lab, Greg Gillum explains how busy managers can coach effectively without long sessions by using Monique Valcour's approach: practice strategic silence, use a simple bridge structure (ask, guide, commit), and focus on high-impact micro-coaching moments. The episode includes five practical actions managers can try this week to build coaching into everyday work and develop a stronger, more autonomous team.

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9:45

Building a Feedback-Rich Culture: Practical Steps for...

The Manager Lab ·

2025/10/23

In this episode of Manager Lab we explore why a feedback-rich culture matters, drawing on the HBR article “Building a Feedback‑Rich Culture.” You’ll learn how feedback drives trust, learning, and better performance, plus the four cultural elements that make feedback safe and effective.The episode also gives five practical tips managers can use today—modeling feedback, micro-checkins, balancing positive and developmental comments, preparing conversations with SBI, and creating peer/upward

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11:28

Why Top Candidates Walk Away: 4 Red Flags Managers...

The Manager Lab ·

2025/10/21

In this episode of the Manager Lab, Greg Gillum explores four organizational red flags that make top candidates decline offers: lack of role clarity, poor hiring practices, disengaged employees, and damaged reputation. Greg explains how to spot these signals during recruiting and offers clear, actionable tips managers can use to refine job profiles, streamline the candidate journey, audit candidate-facing culture, and communicate transparently to improve hiring and retention.

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9:21

Navigating Change: Leading with Emotional Strength

The Manager Lab ·

2025/10/17

In this episode of Manager Lab we explore Ron Carucci’s Harvard Business Review article on the emotional strengths required to lead through change, focusing on five key tensions leaders must hold: agency vs. ambivalence, belonging vs. disruption, confidence vs. humility, patience vs. impatience, and consistency vs. adaptability.Practical takeaways include building emotional awareness, being transparent about inner conflicts, recalibrating often, keeping a coherent change story, and protecting

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10:56

Lead by Values: Clarify Your Core to Sharpen Decision...

The Manager Lab ·

2025/10/14

In this episode of Manager Lab, Greg Gillum explains why clarifying your personal core values improves decision-making, builds trust, and guides leaders through complex trade-offs.Learn a four-step process—reflect on pivotal stories, distill recurring themes, test your values, and make them visible—and five practical actions you can try this week: journal, run a values mirror meeting, frame trade-offs, anchor performance conversations, and run values retrospectives. Lead with clarity and act with

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5:48

Be Your Own Executive Coach: Use the SOLVE Framework

The Manager Lab ·

2025/10/10

In this episode of Manager Lab we explore Katie Best's Harvard Business Review article on self-coaching and walk through the SOLVE framework to lead yourself through high‑stakes problems when an executive coach isn't available.Learn the five steps—State the problem, Open the box, Lay out the solution, Venture forth, and Elevate your learning—and how to apply them to diagnose root causes, design practical plans, act carefully, and reflect to strengthen your leadership over time.

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10:18

When Management Becomes Too Much: Reclaim Your Time...

The Manager Lab ·

2025/10/07

In this episode of Manager Lab, we explore Rebecca Knight's HBR article "When Managing Your Team Becomes Too Much" and outline five practical strategies to reclaim time and refocus on strategic leadership. Learn how to segment your team, align work upfront, turn meetings into problem-solving sessions, empower your people, and have candid conversations about capacity.Discover actionable tips—like subgrouping direct reports, creating one-page briefs, setting rescue thresholds, and redesigning meeting

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11:47

Managing Loneliness at Work: How Connection Drives...

The Manager Lab ·

2025/10/01

Music. Welcome to the Manager Lab. This episode explores how loneliness is reshaping workplaces, driven by hybrid work, technology, and broader social shifts, and how that erosion of trust and belonging harms innovation, engagement, and retention.It highlights surprising insights—connection is part of the work, weak ties matter, and vulnerability builds trust—and offers practical strategies: build rituals and shared identity, design space for authentic connection, role-model vulnerability, create

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13:35

Delegate to Elevate: The 4 Questions Every Manager...

The Manager Lab ·

2025/09/23

In this episode of Manager Lab, host Greg Gillum breaks down decision-making and delegation using Cheryl Strauss Einhorn’s HBR framework: "Should You Delegate That Decision? Ask These Four Questions."Learn the four questions to determine when to delegate—who’s closest to the action, whether a decision can be routinized, whose perspective will improve the outcome, and where momentum is stalled—plus a real-world example involving minor design approvals. Greg shares practical tools (decision audits,

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11:30

Communication + Courage: The Secret to...

The Manager Lab ·

2025/09/18

Music. Welcome to the Manager Lab, where we delve into the increasingly dynamic world of talent management. In this episode Greg Gillum breaks down the HBR article "The Secret to Building a High‑Performing Team," highlighting two foundational capabilities—open, structured communication and the courage to speak up and take risks—that drive trust, innovation, and lasting performance. Learn the culture map (connection vs. courage), see where your team sits, and get practical steps: lead with

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6:27

Mapping Your Leadership Identity: Discovering Who You...

The Manager Lab ·

2025/09/16

In this episode of Manager Lab, Greg Gillum breaks down Paul Ingram’s HBR article "Who Are You as a Leader?" and introduces the identity map — a simple visual tool to list, connect, and curate the roles and traits that shape your leadership.Learn practical steps to build your identity map, choose situational leadership selves, and use context-aware leadership to boost authenticity, trust, and performance. Try the quick exercise: sketch your map, highlight one identity in your next meeting, and

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138 results

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