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PODCAST

The Manager Lab

Dr. J. Gregory Gillum, CPCC

Welcome to The Manager Lab, where we delve into the increasingly dynamic world of talent management. In each episode, we will unravel key insights, breakdown the most relevant books and articles, and provide actionable tips to optimize your approach in developing and retaining top talent. Stay tuned for a deep dive into the art, science, and strategy of unlocking your team’s full potential. Let’s enter…The Manager Lab.

business management

All Episodes

8:35

BookNotes: 21 Irrefutable Laws of Leadership / Law...

The Manager Lab ·

2026/04/09

This episode explores John C. Maxwell's Law of Intuition and shows how leaders develop instinctive insight by combining experience, reflection, and emotional intelligence. It explains why intuition matters, how it complements data, and when to act decisively under uncertainty.You'll get five key takeaways and three practical habits—daily reflection, deeper one-on-ones, and testing your gut—so you can sharpen your discernment, read people more accurately, and become a more confident

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7:39

A System for Developing Directs: A Lab for Manager...

The Manager Lab ·

2026/04/07

In this episode of Manager Lab we break down three practical, research-backed tools for developing employees: a weekly one-on-one with a coaching lens, targeted stretch assignments, and the Now–Next–Future growth conversation. These tools shift development from occasional reviews to everyday moments where real learning happens. Listen for specific tips you can use immediately: protect time for development in one-on-ones, give challenges that stretch but don’t overwhelm, and hold a short quarterly

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6:22

BookNotes: 21 Irrefutable Laws of Leadership / Law...

The Manager Lab ·

2026/04/02

In this episode of Manager Lab we unpack John C. Maxwell’s Law of Respect: people follow leaders they see as stronger than themselves. Respect is earned through character, competence, confidence, and courage—not by title or authority.We share practical tips managers can use today: model what you expect, decide with clarity, grow your competence, stand firm under pressure, and show respect to others. Reflect: if your title disappeared tomorrow, would people still follow you?

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7:25

Build a Super Team: 7 Habits That Make Improvement...

The Manager Lab ·

2026/03/31

In this episode of the Manager Lab we break down a Harvard Business Review framework for creating "super teams"—teams that continuously learn, adapt, and improve. You’ll get seven practical practices leaders can apply today: set direction, make work visible, normalize small experiments, create fast feedback loops, develop everyone, combine psychological safety with accountability, and reflect relentlessly.Listen for concrete tips on turning daily habits into a system of improvement so your team

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9:10

BookNotes: 21 Irrefutable Laws of Leadership / Law...

The Manager Lab ·

2026/03/26

In this episode of Manager Lab we unpack John C. Maxwell’s Law of Solid Ground and explain why trust is the single most important asset for any leader. We cover the three pillars that build trust — competence, connection, and character — and the high costs when trust is broken, including disengagement, slower execution, and higher turnover.The episode ends with five practical actions managers can take today: keep commitments, choose transparency, admit mistakes quickly, protect your people, and

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8:38

Technically Speaking: Why Soft Skills Are Now Your...

The Manager Lab ·

2026/03/24

In this Manager Lab episode we unpack a new HBR study that shows foundational or "soft" skills—like communication, adaptability, critical thinking and basic numeracy—are more important than ever as AI reshapes work. The research analyzed nearly 1,000 occupations and 70 million job transitions to reveal a nested skills structure: general foundational skills support intermediate and specialized skills, and roughly 80% of the wage premium from advanced skills comes from those foundational abilities

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8:21

BookNotes: 21 Irrefutable Laws of Leadership / Law...

The Manager Lab ·

2026/03/19

In this episode of Manager Lab we unpack John C. Maxwell's Law of E.F. Hutton: leadership is influence, not title. Discover why credibility, consistent judgment, and trust make people stop and listen.Learn four practical actions—speak with intention, build a track record, elevate others, and align words with actions—to become the leader whose voice truly matters.

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8:53

From Talent to Triumph: Turning Individual Brilliance...

The Manager Lab ·

2026/03/17

In this episode of Manager Lab we explore how to turn individual talent into organizational excellence by aligning people to value, investing in development, building teams (not heroes), and shaping a culture that multiplies talent.Practical tips include identifying high-impact roles, applying the 70-20-10 learning rule, running role-clarity exercises, and starting weekly leadership habits to reinforce growth.

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7:45

BookNotes: 21 Irrefutable Laws of Leadership / Law...

The Manager Lab ·

2026/03/12

Welcome to Manager Lab’s deep dive on John C. Maxwell’s Law of Navigation: why leaders must chart the course, not just steer the ship. This episode shows how prepared leaders study the path, anticipate obstacles, learn from the past, and listen to their teams to create clear direction.Practical tips include defining a clear destination, mapping milestones, and communicating the route often so teams move forward with confidence, purpose, and momentum.

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7:48

Another Boring Meeting Invite? You Should Probably...

The Manager Lab ·

2026/03/10

Welcome to the Manager Lab, where each episode explores how managers can unlock their teams' potential. This episode reframes routine, 'boring' meetings as critical leadership moments—showing how presence, curiosity, recognition, and listening for patterns build culture, surface problems early, and create trust. Learn practical tips to show up fully, ask better questions, spotlight progress, and use everyday meetings to lead more effectively.

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8:30

BookNotes: 21 Irrefutable Laws of Leadership / Law...

The Manager Lab ·

2026/03/05

In this episode of the Manager Lab we unpack John C. Maxwell's Law of Process: leadership grows through daily, intentional practice rather than overnight breakthroughs. You'll hear five key takeaways — growth must be intentional; your calendar reveals your priorities; small disciplines repeated lead to big results; you never truly ‘arrive’ as a leader; and the process itself shapes character — plus a practical four-step daily framework: learn, reflect, apply, and invest. Practical tips include a

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8:26

Trust: The Leadership Superpower Every Manager Needs

The Manager Lab ·

2026/03/03

In this episode of Manager Lab we unpack trust as a concrete leadership advantage — not a soft skill but a performance multiplier. You’ll hear why trust is built in small moments, how consistency and vulnerability drive credibility, and why transparency and fairness reduce anxiety and strengthen teams.The episode offers practical actions managers can use immediately: listen without interrupting, define non‑negotiables, admit mistakes, explain the why behind decisions, audit recent choices for

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7:58

BookNotes: 21 Irrefutable Laws of Leadership / Law...

The Manager Lab ·

2026/02/26

In this episode of Manager Lab we unpack John C. Maxwell’s Law of Influence: leadership is influence, not a title. We contrast positional authority with earned influence and share the core building blocks—trust, character, competence, and connection—plus practical steps managers can take to grow their influence every day.Listen for five actionable tips: lead yourself by example, invest in relationships, deliver consistent results, empower rather than control, and protect your team. Reflect on who

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9:53

Avoid the False Start: How to Lead Big Change Efforts...

The Manager Lab ·

2026/02/24

In this episode of Manager Lab we explore why many big change efforts stall after an energetic launch and how leaders can prevent a false start. Drawing on Harvard Business Review insights, the host outlines practical steps to create lasting momentum by building alignment, clarifying the problem, involving key stakeholders, and preparing managers for the emotional curve of change.Listen for six actionable takeaways—slow down before you speed up, define the problem clearly, build ownership, state

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7:32

BookNotes: 21 Irrefutable Laws of Leadership / Law...

The Manager Lab ·

2026/02/19

In this episode of Manager Lab we unpack John C. Maxwell's Law of the Lid: leadership ability determines organizational effectiveness. Learn why your leadership sets the ceiling for your team's performance and how raising your leadership lifts results.We highlight key takeaways and four practical steps—assess your lid, invest in daily growth, develop leaders, and model expectations—so you can start expanding your impact today.

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9:56

Experience Intelligence: Taking a Cue from Disney to...

The Manager Lab ·

2026/02/17

In this episode of Manager Lab we unpack the concept of "experience intelligence" through Bob Iger and Disney’s playbook, showing how intentional design of employee and customer experiences becomes a strategic advantage. You’ll learn why experiences should be treated like measurable strategy, how employee experience drives customer loyalty, and practical steps managers can apply immediately.Actionable tips include mapping journeys, leading with emotional awareness, elevating small moments, aligning

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9:25

Management is a Responsibility: Stop Promoting the...

The Manager Lab ·

2026/02/12

In this episode of The Manager Lab we challenge the habit of promoting top individual contributors into management by default. Management is a responsibility, not a reward, and requires a different mindset: coaching, delegation, and developing others.We cover three executive takeaways—create parallel career tracks, prioritize motivation for people development, and redefine readiness—and offer practical tips for managers: shift identity to measure team success, hold regular development

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9:20

Turning 360 Feedback Into Real Growth: A Manager's Guide

The Manager Lab ·

2026/02/10

This episode of Manager Lab explains how to make 360-degree feedback effective by treating it as a development process rather than an evaluation, and why discussing results matters for real growth.Practical tips include separating feedback from performance reviews, providing context and reflection time, approaching results with curiosity, sharing your takeaways with the team, and focusing on one or two behavior changes to build trust and improve leadership.

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7:47

Make Change Normal: How Managers Turn Disruption into...

The Manager Lab ·

2026/02/05

In this episode of Manager Lab, we explore how the most effective teams treat change not as a disruptive event but as a routine skill. Learn why frequent, structured change reduces fear and builds confidence.We outline three practical manager practices—make improvement part of the job, run small experiments instead of big announcements, and normalize reflection—so teams can adapt, learn, and grow resilient together.

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6:56

Make Your Senior Leadership Visible: How to...

The Manager Lab ·

2026/02/03

In this episode of Manager Lab we explore why senior leaders often struggle to describe their true impact and how making that impact visible boosts influence, credibility, and legacy.Based on the HBR article, you’ll learn three key questions to answer, simple tools—like writing a leadership impact statement and translating strategy into stories—and practical tips to help leaders and their teams communicate the value they create.

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134 results

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