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PODCAST

Creative Shop Talk with Wendy Batten

Wendy Batten, Creative Retail Mentor

How do I attract more customers to my store? How do I get more sales? How do I book out my shop"s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm

business management

All Episodes

24:13

255. Resilience, Real Talk & Redefining Success in...

Creative Shop Talk with Wendy Batten ·

2025/04/07

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We’ll work together to create a simple, repeatable marketing plan tailored to your

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28:41

254. The Magic of Joining Forces to Foster Community...

Creative Shop Talk with Wendy Batten ·

2025/03/31

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We’ll work together to create a simple, repeatable marketing plan tailored to your

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22:49

253. Mastering Social Selling: How Retailers Can...

Creative Shop Talk with Wendy Batten ·

2025/03/24

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We’ll work together to create a simple, repeatable marketing plan tailored to your

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38:40

252. Creating a Culture of Hospitality in Your Retail...

Creative Shop Talk with Wendy Batten ·

2025/03/17

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We’ll work together to create a simple, repeatable marketing plan tailored to your

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32:54

251. Stop Hiding and Be Known: Part 3 of the...

Creative Shop Talk with Wendy Batten ·

2025/03/10

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We’ll work together to create a simple, repeatable marketing plan tailored to your

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28:01

250. Stop Hiding and Be Known: Part 2 of the...

Creative Shop Talk with Wendy Batten ·

2025/03/03

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We’ll work together to create a simple, repeatable marketing plan tailored to your

en-us

34:56

249. Stop Hiding and Be Known: Part 1 of the...

Creative Shop Talk with Wendy Batten ·

2025/02/24

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you’ll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We’ll work together to create a simple, repeatable marketing plan tailored to your

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05:52

248. 5 Minute Retail Marketing Tips: Where Do You...

Creative Shop Talk with Wendy Batten ·

2025/02/17

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you struggling to find the time to spend on what will move the needle in your retail business? Not sure what should be spending YOUR time on versus what you should be delegating out? In this episode of the Creative Shop Talk Podcast, we are focusing on the art of delegation and the importance of focusing on CEO-level work. I’ll talk about how to break down your tasks and time so you can effectively

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06:24

247. 5 Minute Retail Marketing Tips: Making Marketing...

Creative Shop Talk with Wendy Batten ·

2025/02/10

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you feeling overwhelmed at the thought of making a marketing plan for your retail business? Don’t worry - I’m breaking it all down for you in this quick 5 minute episode. I’ll share how independent retail businesses can simplify their marketing by focusing on the numbers that matter most. With the practical tips I share throughout this episode, you’ll be able to flip your mindset around retail

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07:26

246. 5 Minute Retail Marketing Tips: Relationships...

Creative Shop Talk with Wendy Batten ·

2025/02/03

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: We know that building strong relationships is more than just good business - it’s the key to staying memorable, growing your network, and fostering trust in your community. In this quick 5 minute episode, I am breaking down how relationships can fuel your success: from customer connections to community collaborations. Key Takeaways: Relationships Matter: Connect with your customers, staff, vendors,

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17:15

245. Best of Series: Retail Marketing from Gen Z to...

Creative Shop Talk with Wendy Batten ·

2025/01/27

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: We are going back in time to rediscover one of the most popular episodes of the Creative Shop Talk Podcast! We all know that differences exist across generations, but have you given any thought to how those differences could impact marketing for your retail shop? Today on the podcast we are going to dive into just that: generational differences among our customers and how we can market differently to

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45:20

244. Behind the Counter: From E-Commerce to Brick and...

Creative Shop Talk with Wendy Batten ·

2025/01/20

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you curious how e-commerce businesses evolve into brick and mortar shops? Maybe you operate an Etsy shop or sell on social media but have always wondered what it would be like to open your own shop. If that sounds like you, listen up! In this episode of the podcast, we are diving into the story of Chris Waddy, the owner and CEO of Loopy Wool in Salisbury, New Brunswick. Chris shares her incredible

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49:29

243. Behind the Counter: Creating Customer Joy in...

Creative Shop Talk with Wendy Batten ·

2025/01/13

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: What’s the secret to running a retail business that feels like home and keeps customers coming back? In this episode of the podcast, I sat down with powerhouse and retail expert Kim Williams of The Polka Dot Press in Tallahassee, Florida - and we are answering that question and so much more. Get ready to be inspired! With over 21 years of retail experience and a knack for social media marketing, Kim

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43:32

242. 6 Areas to Focus on in Your Retail Business in 2025

Creative Shop Talk with Wendy Batten ·

2025/01/06

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Join me for a 4-hour intensive January Retail Reset on January 14th! This is a small workshop where we will be laser-focusing on your business. Feel like you might need to revisit your goals and get clear on what you need to do in 2025? Join me! All of the details are here. If you are dreading making a plan for your retail shop in 2025, I have something for you: Design Your Best Retail Year Ever is

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42:20

241. Year-End Reflections: Mindset, Marketing, and...

Creative Shop Talk with Wendy Batten ·

2024/12/30

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: This year has flown by, and as we bid farewell to 2024, it's time to reflect on the lessons, wins, and challenges that shaped our journeys. In this episode, I’m sharing powerful takeaways from coaching clients, my own experiences, and inspirational quotes/insights that can inspire independent retailers to make 2025 their best year yet. Get ready for mindset shifts, marketing tips, and practical

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23:13

240. 5 Questions to Ask Yourself Now as You Design...

Creative Shop Talk with Wendy Batten ·

2024/12/16

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: As an independent retailer, the end of the year is a perfect time to pause, reflect, and plan for the future. In this episode of the Creative Shop Talk Podcast, I’m sharing five powerful questions that can help you evaluate your past year, identify growth opportunities, and set intentional goals for 2025. Whether you're looking to streamline your operations, grow your customer base, or simply realign

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44:49

239. Behind the Counter: Building the Business You...

Creative Shop Talk with Wendy Batten ·

2024/12/09

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: What kind of business do you wish existed in your community? Jasmine McCue, owner of The Crow’s Nest Pantry in Alberta, identified just that and then made it a reality. In this episode, Jasmine shares her inspiring journey of starting the pantry to address her community’s needs and how it evolved into what it is today. She shares lessons learned about staffing and planning and the power of using data to

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46:05

238. Behind The Counter: Building Community Of...

Creative Shop Talk with Wendy Batten ·

2024/12/02

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: What would happen if you built a business centered entirely around what you love and what you believe your community is currently missing? We’re about to find out! In this truly inspiring episode of the Creative Shop Talk Podcast, I’m sitting down with Lisa Wrixon, the visionary and CEO behind thestylewell and Lewellyn, two boutique shops in North Vancouver. From her roots in art history to leading

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39:45

237. Retailer Success Series: Cindy’s Journey to...

Creative Shop Talk with Wendy Batten ·

2024/11/25

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Do you need inspiration navigating your role as an accidental entrepreneur? This episode is for you! Like many of us, Cindy Boissonneault of Poco Inspired in Winnipeg didn’t intend on putting on a CEO hat and running a retail business. In this episode, Cindy shares her inspiring journey from overcoming stress-induced challenges to becoming a successful retail entrepreneur. With no prior retail

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21:18

236. How to Clear Inventory Fast and Boost Holiday...

Creative Shop Talk with Wendy Batten ·

2024/11/18

With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Don’t sit on cash. This time of the year we want to move inventory OUT. Let’s make sure you don’t have any extra inventory left after the holidays. Let’s also optimize how much you can get for what you do have and let’s turn it into cash before the end of the holidays! In this episode, I’m sharing practical, effective tips to help independent retailers move slow-moving or excess inventory. I’ll tell

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