x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Resilient Retail Game Plan

Resilient Retail Club"s Catherine Erdly

Welcome to the Resilient Retail Game Plan - a small business podcast with me, independent UK-based small business and retail expert Catherine Erdly, founder of The Resilient Retail Club. A podcast for anyone wanting to start, grow, or scale a profitable small business. Aimed at independent retailers, e-commerce brands, indie sellers, online shops, independent boutiques, shopkeepers, brands and makers. The Resilient Retail Game Plan is a small business podcast dedicated to one thing - breaking

business entrepreneurship

All Episodes

26:02

235 | The Link Between Mindset and Sales Performance...

The Resilient Retail Game Plan ·

2025/01/30

Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- How does your mindset affect your sales? That’s what we’ll unpack in today’s episode with Sophie French. She’s a mindset coach and healer who works with women in business to overcome self-doubt and reach their full potential. In this episode, we dive into how subconscious beliefs can hold you back, the fears of judgment and rejection that many business owners face, and practical strategies for building

en

27:21

234 | Four Seasonal Events Every Retailer Should Use...

The Resilient Retail Game Plan ·

2025/01/23

Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- With Christmas behind us, you might think the big seasonal event of the year is over, and it’s back to business as usual. But today, I want to shine a light on the many seasonal opportunities throughout the year that can help you create excitement and drive more sales. Seasonal events like Valentine’s Day, Mother’s Day, Easter, and Father’s Day are fantastic opportunities to connect with your audience in

en

34:49

233 | Unlock the Mindset of Successful Retail Owners...

The Resilient Retail Game Plan ·

2025/01/16

Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- Can success be learned, or is it something you’re born with? That’s the big question we’re exploring today. I’m so excited to welcome back to the podcast, Annabel Gonifas, a coach who specialises in mindset. Annabel brings her wealth of expertise to today’s conversation, where we discuss how overcoming limiting beliefs and cultivating a growth-focused mindset can truly transform your business journey.

en

17:01

232 | How to Clear Out Dead Stock While Protecting...

The Resilient Retail Game Plan ·

2025/01/09

Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- Do you have more stock than you’d like but worry that discounting might harm your brand? If so, you’re in the right place. Today, we’re diving into one of my favourite topics: stock management. If you’re sitting on extra inventory, now is the perfect time to take action. January sales are a long-standing tradition—customers expect them. So, if you’re feeling hesitant about running discounts, rest assured

en

33:48

231 | Growing a Side Project into a Retail Brand with...

The Resilient Retail Game Plan ·

2025/01/02

Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- Turning a passion project into a recognized brand isn’t easy. But Jamie Watkins of Divine Savages is here to share how they did it, including how they used PR and great imagery to stand out. Divine Savages is a bold and innovative interiors brand known for its striking wallpapers and fabrics. Jamie and his husband Tom turned their side project into a thriving business that has captured the attention of

en

26:25

230 | Four Retail Trends That Will Shape 2025

The Resilient Retail Game Plan ·

2024/12/26

Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- The holiday rush is behind us, and if you’ve been busy running your business up until Christmas, you’re probably taking a well-deserved breather, pulling yourself together, and getting your sanity back. But before you get too comfortable, let’s take a moment to look ahead at what’s coming for 2025. In this episode, I want to talk you through what’s on the horizon for next year. I’ll walk you through

en

26:38

229 | Paid Advertising Secrets for Retailers with...

The Resilient Retail Game Plan ·

2024/12/19

Grab your essential FREE guide - How to clear excess stock without damaging your brand. ----- In this episode, I’m joined by paid ad specialist Aggie Meroni to discuss everything about paid advertising in 2024 and projections for 2025. Aggie, founder of White Bee Digital, shares valuable insights on Meta ads, ad trends during Black Friday, and practical tips to enhance ad performance for retailers. The discussion covers how you should measure your ad performance against buyer behavior, the

en

31:11

228 | Unlocking the Power of PR for Retailers with...

The Resilient Retail Game Plan ·

2024/12/12

Grab your essential FREE guide - How to clear excess stock without damaging your brand. -- In this episode of the Resilient Retail Game Plan, I dive into the impact of effective PR for retailers with Fiona Minnett, the founder of Boss Your PR. We discuss various types of PR such as product placement, founder profiling, and leveraging expertise, as well as strategies specifically for brick-and-mortar stores. I also provide practical tips for integrating PR into business plans for 2025. Fiona

en

20:50

227 | SEO Strategies for E-commerce and Local...

The Resilient Retail Game Plan ·

2024/12/05

Grab your essential FREE guide - How to clear excess stock without damaging your brand. -- If you have a website but wonder why you aren’t ranking on the first page of google search results. Or if you have a local shop, but can’t seem to get your customers to find you online? Then the answer might be its time to take a look at your SEO. In this episode, I’m joined by Amy Cook of Mango&Wild, an SEO and paid ad specialist. We are discussing the latest trends in search engine optimization (SEO) for

en

22:45

226 | Simplifying Marketing for Small Businesses:...

The Resilient Retail Game Plan ·

2024/11/28

Grab your essential FREE guide - How to clear excess stock without damaging your brand. -- How would it feel if you could simplify your marketing efforts? Finding the time to focus on it and actually making it happen is one of the biggest challenges that many small business owners face. And that is the challenge that the software platform Constant Contact is aiming to solve with its services. We're joined by the UK general manager for Constant Contact, Erika Robinson. She's going to be telling us

en

26:32

225 | How Stock Doctor Transformed Happy and Glorious

The Resilient Retail Game Plan ·

2024/11/21

Grab your essential FREE guide - How to clear excess stock without damaging your brand. -- Have you ever felt overwhelmed by your business numbers? Maybe it seems like there's endless amounts of information that you can get your hands on, but you don't actually know what you're supposed to be doing with it. Maybe your cashflow has felt really tight and unmanageable and that sometimes you are just robbing Peter to pay Paul and keep moving money around the business in order to keep things above

en

31:31

224 | The Power of Chatbots in Retail with Mel Eilers

The Resilient Retail Game Plan ·

2024/11/14

Have you ever chatted with a bot on Instagram? Chances are if you connected on a post of mine and got a link sent to you in your DMs, then you've interacted with my Resilient Retail Club Instabot. But what is an Chatbot and how can it be useful for retailers? In this episode, we are talking with Mel Eilers about the transformative potential of chatbots for retailers. We delve into the benefits of using chatbots to enhance customer engagement, streamline operations, and boost sales. Mel

en

23:29

223 | How to Leverage Black Friday to Clear Your Dead...

The Resilient Retail Game Plan ·

2024/11/07

Do you have too much stock in your business right now? If you feel like a lot of money is tied up in stock and there is not quite enough in your bank account right now, you are not alone. So I thought with the Christmas season fast approaching I would give you some practical ideas about how you can change that fast. Particularly, I am going to focus on how you can leverage all the fuss around Black Friday to clear your slow-selling dead stock without damaging your brand. [02:14] The Impact

en

19:19

222 | Retail Customer Service Horror Stories

The Resilient Retail Game Plan ·

2024/10/31

It’s Halloween! And today’s episode is all about the horrors of customer service. And I wanted to do it from both sides, not just from what you've experienced as business owners. And lots of you have shared your horror stories of what your customers have said and done, but also how it feels as a customer. And just reflecting a little bit on what great customer service looks like and how to navigate some of these things because it can be really really difficult! You'll discover how great

en

18:45

221 | Navigating Holiday Cash Flow: A Retailer’s...

The Resilient Retail Game Plan ·

2024/10/24

In this episode of the Resilient Retail Game Plan podcast, I tackle the challenges retailers face from September to November, focusing on cash flow management and strategic stock handling. I delve into the reasons behind the cash flow pinch during this period, such as holiday season stocking and payment timing issues. I share practical advice on delaying expenses, collecting owed payments, and using detailed cash flow forecasts. I also introduce my 'Stock Doctor' service to help manage

en

19:57

220 | What does the future of the UK High Street look...

The Resilient Retail Game Plan ·

2024/10/17

We often hear headlines that the UK High Street is in decline and all kinds of scare stories for brick-and-mortar stores. So in today's episode, I wanted to take the time to go through some recent numbers so we can see what's actually happening in the UK high street. As well as share my thoughts about what's ahead for bricks and mortar. I don’t think it is all sunshine and roses for the high street. There are lots of challenges from rising costs and consumers shift to purchasing online does have

en

22:03

219 | Practical Solutions to Avoid Shortages...

The Resilient Retail Game Plan ·

2024/10/10

In this exciting episode, I introduce a brand-new format for the Resilient Retail Game Plan, featuring a live consulting call with Becky Barratt from Driftwood Designs. Becky shares with me that at times they have found that they are surprised to discover that they are out-of-stock on their most popular products only to find that it might be up to eight weeks before they can get new inventory from the manufacturer. Becky is looking for guidance on how she can move from being reactive to limited

en

15:44

218 | Introducing the Stock Doctor

The Resilient Retail Game Plan ·

2024/10/03

In today's episode, I unveil a brand new service called Stock Doctor. This revolutionary done-for-you service is designed to help retail business owners understand their stock and cash flow management without the stress and guesswork. With expert analysis, customized plans, and direct support, Stock Doctor aims to improve profitability and eliminate financial uncertainties. Tune in to learn more about how this service can transform your business and take advantage of our special early bird offer.

en

21:11

217 | 2024 Christmas Unwrapped: Insights for Retailers

The Resilient Retail Game Plan ·

2024/09/26

Today let’s delve into the anticipated trends and predictions for Christmas 2024. Drawing on research from PwC, Mintel, Retail Week, NatWest, and other sources, we explore the macroeconomic outlook, consumer spending behaviors, and sector-specific expectations. We discuss the importance of value, omnichannel strategies, brand loyalty, and sustainability for small business owners. Additionally, I provide insights into how to effectively plan for early Christmas shopping, online sales, and promotional

en

27:27

216 | Leaning Into Expertise a Retailer Success Story...

The Resilient Retail Game Plan ·

2024/09/19

In this episode of the Resilient Retail Game Plan, I sit down with Daniella Raffa, founder of Mama Shack, to discuss her journey from product designer to successful entrepreneur in the baby essentials market. Daniella shares her story of identifying a gap in the market for stylish and practical baby products, leveraging her background in product development and design to build her business. We delve into the growth and evolution of Mama Shack, the challenges of fulfillment, and the importance of

en

278 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...