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PODCAST

PCC Local Time

Nancy Joan Hess

No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are

government documentary

All Episodes

01:08:04

Claudia Arriaga, Aaron Siko, Dave Pribulka and Brad...

PCC Local Time ·

2023/12/14

45 Today we talk with managers about the the role of technology in local government and the need to adapt to and address technology challenges. My co-host today is Claudia Arriaga, Senior Vice President of Customer Service at OpenGov Our three distinguished guests include: Aaron Siko, Manager, Hempfield Township, Westmoreland CountyDave Pribulka Manager, Susquehanna Township, Dauphin CountyBrad Gotshall, Manager, Lower Paxton Township, Dauphin CountyThis episode is brought to you by OpenGov.OpenGov

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01:14:51

Christa Breum Amhøj, Pam Adams, Jim Price;...

PCC Local Time ·

2023/11/30

Today we are talking about sustainable futures, what that means and how it intersects with local government. I am joined by co-host John Diamond, Professor Emeritus, Edge Hill University, UK and three esteemed guests.Christa Breum Amhøj Co-founder Action University, Copenhagen Business School, DenmarkPam Adams, Sustainability Planner at Centre Region Council of Governments, Pennsylvania, USJim Price, Borough Manager, Crafton Borough Manager, Sustainable Pittsburgh, Pennsylvania, USThis is the second

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01:14:51

Mike Rowe and Chief Ronald Comacho; Small Changes,...

PCC Local Time ·

2023/10/27

What does an ethnologist in policing from the UK have in common with a Police Chief from the U.S.? Quite a bit as it turns out. But the contrast also helps us get a fuller perspective on what is going on behind the scenes.This is the first episode in our Across the Pond series in which we engage topics that are both global and local. Where do we locate the limits of our understanding and how can we reach across boundaries to gain insights?This episode highlights the challenges and demands of

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01:01:34

Busting HR Myths (Series) with Kim Nash #5 The...

PCC Local Time ·

2023/08/18

Today we dive into the final conversations of our series. This time we talk about the multi-generational workforce and the path to professionalism. My guest, Kim Nash teaches for the Society of Human Resource Management and has a consultancy focused on helping HR professionals grow their career. This series contains six conversations that build on the central theme of how HR can create value in an organization.If you are interested in more in-depth notes on this episode and additional content, or

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01:04:04

Busting HR Myths (Series) with Kim Nash #3 Orgs that...

PCC Local Time ·

2023/08/11

Welcome to PCC Local Time. I am your host Nancy Hess and today we continue our six-part conversation series on Busting HR Myths series with Kim Nash. We talk about whether organizations that pay the most get the best employees and how HR becomes the scapegoat in organizations.If you are interested in more in-depth notes on this episode and additional content, or would like to know more about the Pioneering Change Community, sign up for the Friday PCC newsletter HEREBIOKim has spent more than 20

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01:16:00

The Impact of National Issues on Local Politics and...

PCC Local Time ·

2023/08/09

Today I am excited to welcome three return guests. Dr Bev Cigler, professor emerita from Penn State, Dr John Kincaid, professor at LaFayette College, in Easton Pennsylvania and Matt Candland from Upper Moreland Township in Montgomery County, Pennsylvania. In this episode, we talk about the rising occurrence of national issues entering into local politics and the resulting polarization that occurs.This episode presents views that balance, on the one hand, the role of our federal constitution in

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55:39

Busting HR Myths (Series) with Kim Nash: #1 HR is...

PCC Local Time ·

2023/08/04

This is a six part series made especially for HR professionals and managers who wrangle with HR issues. Today, my guest and partner in this series, Kim Nash joins me in the first two of our six conversations in Busting HR Myths Series.Each conversation is 30 min and builds on the central theme of how HR can create value in your organization. These episodes will help you build the business case for HR and help you evaluate your organization needs. We hope these episodes will stimulate more

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56:01

Tremayne Terry and Jarvis Brown on Supplier...

PCC Local Time ·

2023/07/26

Today Tremayne Terry and Jarvis Brown are with us to talk about what they do and why supplier diversity makes sense from every angle, including business, community, economics, sustainability and social governance. If you are like me, you may question where the path to diversity begins. This episode will change that. If you have a desire to leverage diversity, you will come away with ideas and a sense that this is a way to go. Tremayne Terry and Jarvis Brown are innovating in the space of diversity

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01:08:03

Chief John String on dynamic models of policing and...

PCC Local Time ·

2023/07/21

Chief John String is currently the Chief of Police at Narberth Borough in Montgomery County Pennsylvania. Among other topics we explore the intersection between public demand for officers to be more involved in mental health and outreach, and the preferences of the new generation of recruits. Our conversation is wide ranging, so check out the show notes for more detail. Sign up for the PCC Local Time Newsletter HERE to get more resources like this every Friday in your inbox.BIOChief John Stringer on

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46:35

Jim Oher - Rethinking EAPs and why we resist them.

PCC Local Time ·

2023/07/06

For a long time, I have wondered why EAPs or employee assistance programs are so under utilized in organizations. Today I talk with Jim Oher who has worked as a corporate director, executive consultant, psychoanalyst and group educator. He is also a trained mediator and resiliency hardiness specialist. He is co-author and editor of two books: The Employee Assistance Handbook andThe Employee Assistance Treatment Planner. If you wonder why we are not using EAPs more to address mental health issues in

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01:05:15

Ray Patchett (Part 2) High performing teams and...

PCC Local Time ·

2023/06/30

Today I meet with Ray Patchett for Part 2 of our conversation about organization teams and performance. In this episode, we delve into the topic of bureaucracy and its impact on organizations. We discuss the strengths and weaknesses of bureaucratic structures and how they can either enhance or hinder results. Our conversation transitions to exploring key traits of successful teams, managing transitions, polarization, and conflict resolution. Tune in for an insightful discussion on navigating

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46:45

Ray Patchett on High Performing Teams(Part 1)

PCC Local Time ·

2023/06/15

Raymond R. Patchett served as the City Manager for the City of Carlsbad, California, for 20 plus years where he has done extensive implementation of strategic change in a public sector organization. In this episode, (Part 1 of 2,) he shares his unique approach to creating high performing teams, partnering with Council and shaping organization culture. He formed Patchett & Associates in 2006 to offer clients a full spectrum of consulting, coaching and training services that foster community

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55:05

Chad Bruckner on leadership, public service and the...

PCC Local Time ·

2023/06/08

My guest on this episode of PCC Local Time is Chad Michael Bruckner and he opens up about his story of why he left policing and how he re-discovered his purpose. What I find so valuable in Chad’s story is his ability to build a bridge between his past and present. He does not throw away the past, but sees his wins, losses and failures as potential for growth. He looks for the transformative gold, something we can all hope for in our own lives.Chad is coaching, consulting and writing a book now. He

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01:06:00

Chief David Steffen on regional policing and a...

PCC Local Time ·

2023/05/31

Chief David Steffen, became Chief of the newly formed Northern Lancaster County Regional Police Department in 2012. He talks with me about regional policing and community safety, and how the regional focus shapes standards and professionalism. I ask Chief Steffen what drives his efforts to create a culture of openness and accountability. He talks about the importance of technology, training and education, and a culture of openness to change the way people interact with and understand the role of

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01:14:08

#31 - Technology, ego and a culture of safety with...

PCC Local Time ·

2023/05/18

Although technology may seem like a strange way to begin a conversation about community safety, I begin here today because it keeps coming up in my conversations and I think listeners will be interested to learn the intersections of technology with community trust, transparency and accountability. Jeffrey Stonehill is only the 3rd manager in the history of Chambersburg Borough. Pennsylvania. This fact speaks to a history and culture that is serious about good governance. I have been in conversation

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51:25

#30 - Professor Kincaid and Nicole Beckett on the...

PCC Local Time ·

2023/05/12

Professor John Kincaid is a world renowned scholar on American federalism with many distinguished honors and is Director of the Meyner Center for State and Local Governments at Lafayette College in Easton Pennsylvania. As Associate Director of Public Service, and former Borough Manager, Nicole Beckett provides outreach and works directly with local governments. BIOS:Nicole Beckett has 21 years of experience in municipal management in northeast Pennsylvania, including 12 years as the Borough Manager

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01:00:15

#29 - Dr. Mandie Cantlin on building public trust in...

PCC Local Time ·

2023/05/05

How often do we talk about the role of communication in building trust with the public, without talking about what we mean? My guest today, Dr. Mandie Cantlin, is manager in East Bradford Township in Chester County. She recently completed her doctorate in public administration and today we drill down on the topic of her dissertation, public trust in local government. While practitioners are in the flow everyday, feeling the heat of communication, academics are studying the impact on public trust

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01:03:28

#28 - Relationships across sectors with Sandra Zadell...

PCC Local Time ·

2023/04/28

This is the second episode in a series about relationships that can lead to partnerships between academia, local governments and the communities they serve.Sandra Zadell is manager of Upper Gwynedd Township in Montgomery County Pennsylvania and Dr. Adam Kuczynski is Chair of the MPA program at Villanova University.In this episode we workshop ideas. We talk about what holds us back and what propels us forward in our relationships. LINKS TO BIOS:Sandra ZadellDr. Adam KuczynskiSHOW NOTES:3:0 Sandra’s

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01:30:02

#27 - Drs. John Diamond, Sarah L Young and Thomas...

PCC Local Time ·

2023/04/18

How would you describe the relationship between academia and practitioners, in the field of public administration and non-profits?My guests today take a deep dive into this conversation. Dr. John Diamond, Dr. Sarah L. Young and Dr. Thomas Bryer are actively engaged with this question. We begin and end with the idea that relationships between these sectors hold great potential. We explore examples. We talk about what holds us back from making these relationships. But most importantly, we talk about

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49:45

#26 - Eric Norenberg on scaling local government...

PCC Local Time ·

2023/03/31

Today Eric Norenberg takes us inside the world of regional government. Eric is the Executive Director of the Centre Region Council of Governments in Pennsylvania. Whether or not you have contemplated regional models of governance, this episode will open your mind to an alternative way of delivering local government services.We are talking this month about regional partnership and why or when they might make sense. The Centre Region Council of Governments offers a great model as well as lessons in

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