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PODCAST

The Future of Internal Communication

Institute of Internal Communication

The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication. Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever. The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace

business

All Episodes

40:26

Why sustainability is a community effort with Adam...

The Future of Internal Communication ·

2024/07/24

Adam Bastock was enjoying a successful career in digital marketing when he realised the planet was in crisis and decided to do something about it. In 2020 he set up Small99 with a mission to help the UK’s small businesses become more sustainable and reduce their carbon footprint. He’s gone from strength to strength since then.Adam is the brain behind People, Planet, Pint – a social meetup for anyone concerned about climate change and sustainability. Originally devised as a meetup after COP22 in

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44:14

S10 Bonus Episode Exploring the 2024 IC Index with...

The Future of Internal Communication ·

2024/07/16

The IC Index is a first-of-its-kind research project commissioned by the IoIC that explores the impact of internal communication on internal stakeholders. To mark the launch of the 2024 IC Index, Jen, Dom and Cat welcome Susanna Holten from project partner Ipsos Karian & Box.As research project lead, Susanna has expert insights as to what the data means for the internal communication profession. As this year’s report focusses on trust, this podcast conversation explores the criticality of trust

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50:07

Communicating with internal stakeholders in a crisis...

The Future of Internal Communication ·

2024/07/09

David Wales’ interest in human behaviour stems from his career in the UK Fire Service. While there he held roles as investigation and research lead, emergency incident command and he helped develop national policy. In that time, he became fascinated by the difference between the advice given by professionals and the actions taken by people when they were confronted with emergency situations.In this episode, Cat, Dom and Jen hear what David has learned about crisis communication. By focusing on

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47:33

Unethical AI: considerations for healthy AI adoption...

The Future of Internal Communication ·

2024/06/26

Dr. Naeema Pasha is a leading expert in AI, diversity and skilling. She set up and led the World of Work (WOW) Institute at Henley Business School, examining the future of work, and more specifically the ethical impact of AI on work, workers and workplaces.A keynote speaker at our 2024 IoIC festival, we wanted to chat with Naeema in front of a broader audience. Of most interest, we wanted to explore ethical considerations for the healthy, fair and inclusive adoption of AI at work. In this episode,

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40:49

Implementing a Good Employment Charter in Greater...

The Future of Internal Communication ·

2024/06/11

While historically an industrial powerhouse, Manchester has, like most cities across the UK since the 2008 financial crash, struggled with increasingly precarious, low-paid and inaccessible work.The Good Employment Charter was developed to counter this. By raising standards of employment across all sectors, regardless of organisation size, the Charter has kickstarted a rising trend where people at work in the Greater Manchester region are paid fairly for their work, treated appropriately and where

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48:14

The power of strangers with Joe Keohane

The Future of Internal Communication ·

2024/05/29

How comfortable would you feel if we asked you to walk into a crowded room and find someone to strike up conversation with?Most of us can relate to feeling stressed by networking events where the focus is on meeting new people. A media that thrives on headlines that accentuate difference and division doesn’t help. Which is perhaps why we were so captivated by the themes discussed by Joe Keohane in his book, The Power of Strangers. As more and more organisations concede hybrid working is an

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47:55

Addressing worldwide waste, with Gerry McGovern

The Future of Internal Communication ·

2024/05/15

Hardly a day goes by now without a news article circulating telling us of the boundless benefits of the next phase of AI and how we must all hurry to adapt. There’s little time to think about the pros and cons – the mainstream narrative is get on board or get left behind.But what’s at stake? What are the downsides? Activist Gerry McGovern is hugely concerned. And rightly so. The environmental footprint of next generation technology is barely mentioned. Author of World Wide Waste, Gerry has

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56:19

Ethics, internal communication and 21st century...

The Future of Internal Communication ·

2024/05/07

As economic conditions continue to create complexity, it’s easy to look for quick fixes and short-cuts that ringfence and protect margin and profit. But at what cost? Almost every week a new scandal breaks of an organisation breaching standards and causing harm either to humans or the environment. Ethics, it seems, are on the wane. But what are they and why do they matter? In this episode, Jen, Dom and Cat ask Roger Steare – the corporate philosopher – to explain the cruciality of ethics in

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44:17

Exploring Practical Use Cases For Generative AI With...

The Future of Internal Communication ·

2024/04/03

In this episode, the hosts are joined by guest Alex Fahie to discuss the role of artificial intelligence (AI) and generative AI in internal communication. They explore the potential of generative AI to automate content creation and the impact it may have on the role of internal communicators. They also discuss the importance of upskilling for internal communicators to effectively leverage AI tools. The conversation then shifts to the practical application of generative AI in the education sector,

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41:12

The Listening Organisation

The Future of Internal Communication ·

2024/03/27

In this episode, the team is joined by guest Howard Krais to discuss the importance of listening in organisations and the role of leadership in fostering a listening culture. He highlights the lack of emphasis on listening in business education and the challenges organisations face in prioritising and acting on feedback from internal stakeholders. He emphasises the need for leaders and internal communicators to develop interpersonal listening skills and become the voice of employees. He encourages

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52:24

Opportunities for internal communicators in the...

The Future of Internal Communication ·

2024/03/20

In this episode, Janet Hitchen discusses the importance of understanding organisational priorities and aligning internal communication efforts with those objectives. She emphasises the need to ask the right questions and challenge assumptions to ensure that the work being done is truly impactful. Janet also highlights the educational aspect of internal communication, both within organisations and in educational institutions. She stresses the importance of business acumen and the confidence to ask

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01:02:37

Celebrating 75 years of IoIC

The Future of Internal Communication ·

2024/03/06

In this episode, Jen, Dominic, Cat are joined by Professor Michael Heller and Dr Joe Chick to discuss the institutional history of internal communication. They recap the progress of their research project and share their discoveries from archival research. They explore the concepts of diachronic and synchronic analysis and how the perspective on well-being has evolved over time. They also discuss the factors that have accelerated internal communication, including crises and the changing role of

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36:48

Exploring business sustainability with Diane Osgood

The Future of Internal Communication ·

2024/02/21

In this episode, guest Diane Osgood, discusses the topic of business sustainability and its importance. She defines business sustainability as the impact a company has on the environment and society through its modes of production and the impact of the products it makes. She also highlights the importance of managing the risks of climate and environmental impact on the company, its employees, and its customers. Diane emphasises the role of internal communication in helping employees understand the

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38:56

Exploring 2024 labour market and employment trends...

The Future of Internal Communication ·

2024/02/07

In this episode, Neil Carberry, Chief Executive of the Recruitment and Employment Confederation, discusses the current state of the labour market and the challenges employers face in 2024. He emphasises the importance of effective internal communication in recruitment and retention, highlighting the need for human skills in the hiring process. Neil also discusses the impact of remote work and the importance of fair processes and negotiations in organisations. He emphasises the role of internal

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50:40

The importance of colleague experience in the future...

The Future of Internal Communication ·

2024/01/24

In this episode, hosts Cat Barnard, Jen Sproul and Dom Walters are joined by Chris Carey and Christina Dolding from Axiom Communications. The guests discuss the importance of colleague experience and its impact on attraction, retention, and business transformation. They emphasize the need for organisations to focus on the entire colleague journey, including pre-joining, onboarding, and post-honeymoon periods. The distinction between engagement and experience is highlighted, with experience being

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43:32

Trend Spotting: Risks and Opportunities for Internal...

The Future of Internal Communication ·

2024/01/10

Steve Wells is a global futurist who helps organisations and their leaders improve their future change readiness through the delivery of horizon scanning executive education.The co-editor and a contributing author to seven books on the emerging future, Steve is expertly placed to identify the trends most likely to present opportunity for internal communication in 2024. In this episode, Cat, Jen, Dom and Steve chat about the shifting nature of work and the risks and opportunities for business in

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47:15

BONUS EPISODE – A conversation with IoIC CEO Jen Sproul

The Future of Internal Communication ·

2023/12/06

In this episode, we turn the spotlight on IoIC CEO, Jennifer Sproul to hear her reflections on how the internal communication profession has changed since she took the helm in 2017. And where she feels the emergent opportunities lie. Find out more about IoIC | Website: https://www.ioic.org.uk/ LinkedIn: https://www.linkedin.com/company/institute-of-internal-communication Twitter: https://twitter.com/IoICNews Instagram: https://www.instagram.com/ioic_uk/ Facebook:

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44:48

S8, E6: Embracing organisational agility in the...

The Future of Internal Communication ·

2023/11/15

Perry Timms is the founder and CEO of People and Transformational HR. He was ranked HR’s Most Influential Thinker in 2022 by HR Magazine. An accomplished author and TEDx speaker, his 30+ year career focused on people, business change and performance means he now sits in the HR Most Influential Hall of Fame. In this episode, he shares his observations about the changing nature of work and explores the business case for agility, both as an organisational practice and as a mindset. More importantly,

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38:36

S8, E5: Navigating the political role ahead with Dr....

The Future of Internal Communication ·

2023/11/01

Dr. Iain Wilton is a former ministerial special adviser who has held several senior public policy, corporate communications and government relations roles - in organisations including the BBC and the Royal Statistical Society. In this episode, he shares why it’s important for organisations to stay abreast of political developments to minimise risk. We also find out which political risks pose the most threat to UK industry in the years ahead. A key way for internal communicators to provide

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38:15

S8, E4: How internal communication builds great...

The Future of Internal Communication ·

2023/10/18

Scott McInnes is the Managing Director of Inspiring Change, a consultancy that helps organisations build and maintain engaging and thriving work cultures. With a prior background in internal communication, he is expertly placed to share how and why the way we communicate at work is integral to culture. In this episode, Scott shares his thoughts as to whether work culture is driven by the C-suite or whether it manifests from the ground up. Scott, Jen, Dom and Cat also dissect the primary role

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109 results

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