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PODCAST

The Future of Internal Communication

Institute of Internal Communication

The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication. Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever. The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace

business

All Episodes

52:02

The business value of sustainability communication...

The Future of Internal Communication ·

2026/04/15

The UK's net zero sector is now growing three times faster than the broader economy. In summer 2025, the UK Office for Budget Responsibility confirmed that achieving net zero costs far less than inaction and renewable energy has become significantly cheaper faster than previously forecast.Yet most of this positive news doesn’t feature in the mainstream media, overshadowed by clickbait doom-mongering headlines. In this episode, Chartered Environmentalist Daniel Cope shares his experience of helping

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61:51

The way we talk around here with Gill Ereaut

The Future of Internal Communication ·

2026/04/01

Highly commended in the 2025 Business Book Awards, The Way We Talk Around Here offers a treasure trove for internal communicators. It examines the intricate interplay between culture and language, showcasing how the forensic analysis of language and discourse can accelerate organisational performance. In this episode, Jen, Dom and Cat chat with Gill to learn about her work and what she has learned about how the choice of language – both written and spoken – go on to shape and underpin culture

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45:26

From crisis communication to resilience...

The Future of Internal Communication ·

2026/03/18

With no shortage of external crises to worry about, most forward-thinking organisations by now have devised a crisis communication plan, to assist and reassure colleagues in case of emergency. But what happens when crisis turns from temporary to sustained? How do people working under the threat of persistent danger maintain focus on core business objectives?In this episode, Dom, Jen and Cat talk with internal communication professional Ada Borucka. Located in Poland, Ada has spent the past four

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42:03

The impact of financial confidence on organisational...

The Future of Internal Communication ·

2026/03/04

This episode, Cat, Jen and Dom chat with Heidi Allan who heads up Employee Financial Wellbeing at pensions and investment advisory firm LCP. LCP’s research into financial wellbeing provides illuminating data points that link financial worries to poor engagement, in turn impacting wider organisational performance.Heidi’s work in this field highlights the benefits of offering financial education and support to anxious colleagues and showcases the opportunity for internal communicators looking to

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43:28

2026: a year of internal communication impact with...

The Future of Internal Communication ·

2026/02/18

Global economic uncertainty shows no sign of abate and most organisations face a challenging 2026. Headcount and budgets are under intense scrutiny and internal communication carries the additional threat of, in some quarters, GenerativeAI offering a plausible and more cost-efficient alternative to human contribution.Under such intense pressure, how can internal communicators successfully advocate for the value they bring? This episode, Dom. Cat and Jen chat with Colin Archer, Head of

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40:06

Exploring the polymorphic organisation with Perry Timms

The Future of Internal Communication ·

2026/02/04

Whether its geopolitical turmoil, AI, climate chaos, stakeholder activism or intergenerational differences, there’s no shortage of issues inhibiting organisational progress. But this is hardly surprising when we consider so many of the operating frameworks still in use today are now decades old.It’s time to introduce new ways of workplace organising. Dom, Jen and Cat welcome global HR thinker Perry Timms to this episode to introduce the concept of polymorphic organising. They examine communication

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47:33

Exploring 2026 labour market dynamics with Neil...

The Future of Internal Communication ·

2026/01/21

As economic instability continues to confound politicians across the spectrum, the UK labour market remains fragile. With more young people than ever before not in education, employment or training (NEET) and the ever-present threat of AI-induced job losses, internal communicators must find novel ways to marry the delivery of key organisational information with the concerns of increasingly stressed and anxious workforces.In this episode, Neil Carberry shares his latest reflections on the current

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43:55

S14, Bonus Episode: Exploring the future of internal...

The Future of Internal Communication ·

2025/12/17

This year, the IoIC published a new whitepaper to explore the future of internal communication. As the only professional body dedicated to internal communication, it is invested in understanding how workplace communication will change and what this means for its members. It strives to understand both risk and opportunity.Next-generation technology paves the way for doing more human work – work that no technology can replicate. In increasingly digital environments, fostering human connection to

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43:25

Using conversation to navigate uncertainty with...

The Future of Internal Communication ·

2025/12/03

Award-winning author and business executive Margaret Heffernan has written extensively about uncertainty. Her book Uncharted: How to map the future became an instant bestseller and featured on Bloomberg’s Best Books of 2021 list. Her most recent book Embracing Uncertainty: How writers, musicians and artists thrive in an unpredictable world outlines how creatives use ambiguity to stimulate innovation and novel ideas.In this episode, Jen, Dom and Cat chat with Margaret to her views on the power of

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45:47

Rethinking leadership for the future of work with...

The Future of Internal Communication ·

2025/11/19

The range of challenges confronting businesses today are constant, complex and deeply entangled. There is no rule book for this level of ambiguity and business leaders must grapple with the unknown on a daily basis. This requires an entirely different mindset and the ability to make sense of and interpret novel situations as they arise. In this episode, Jen, Dom and Cat chat with coach and futurist Louise Mowbray about the rapidly evolving future of work and the skills required to successfully

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39:23

Nurturing inclusive work cultures with Amraze Khan

The Future of Internal Communication ·

2025/11/05

As economic, societal and environmental conditions deteriorate, social tensions are escalating. Some politicians use fear to fuel their own extreme agendas and it’s increasingly popular to blame others for the ills of the world. Nationalism and discrimination are at their worst in decades. This has significant negative impact on workplace cohesion as many feel increasingly marginalised. Yet in contrast, scientific research shows the extent to which successful innovation – much needed in most

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40:47

Knowledge sharing in the age of AI with Zoe Colosimo

The Future of Internal Communication ·

2025/10/22

With a significant proportion of the UK already struggling to access basic online tools and services, digital accessibility is a key issue too few business or political leaders are addressing. Without urgent attention to educate and inform, already disadvantaged and vulnerable people and communities will continue to fall behind and miss out on the benefits AI has to offer, not least in addressing social and societal inequality.In this episode, Jen, Dom and Cat chat with Zoe Colosimo, COO of

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53:04

Exploring the future of leadership communication with...

The Future of Internal Communication ·

2025/10/08

As multiple factors converge to create accelerating operating complexity and ambiguity for most organisations, leadership is under the microscope like never before. For his latest book, organisational psychologist and founder of APS Intelligence John Amaechi OBE explored a range of leadership techniques and found them to be eminently teachable skills, when thoughtfulness, integrity and effort are applied.Amongst the most crucial skills identified for improved organisational culture and performance

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48:35

Creating safer communication at work with Shaun Keep...

The Future of Internal Communication ·

2025/09/24

As late-stage capitalism continues to prioritise profit over people and planet, we are never far from a breaking news event about corporate corruption, greed or misconduct causing turmoil for those impacted. But more often than not, internal wrongdoing will have taken place for months and years before whistles are blown and affairs are made public. In this episode, Cat and Jen chat with former police detectives Shaun Keep and Paul Adams. They set up Say-So after joining forces on a safeguarding

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59:44

The power of imagination for achieving coliberation...

The Future of Internal Communication ·

2025/09/10

Since the start of 2025, DEI initiatives across the board have been deprioritised. This has left many people, most acutely those in already vulnerable groups, feeling marginalised and anxious. This level of anxiety undermines organisational performance and fuels the already spiralling mental health crisis. In this episode, Dr. Christopher Owen draws on his decade of experience in LGBTQ+ inclusivity consulting and his research into systemic oppression to share with internal communicators stories

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01:00:26

Making the case for spaciousness with Megan Reitz and...

The Future of Internal Communication ·

2025/08/06

As time hurtles by at lighting pace, there is scarcely a second to take stock and breathe. Across the world, work seems increasingly harried and fraught and it’s taking its toll on engagement and organisational performance.In this episode, Dom, Jen and Cat talk with Megan Reitz and John Higgins about their most recent research report, Permission to pause: Rediscovering spaciousness at work. They look at what it is, and why it’s a business-critical issue. Against a rising tide of stress anxiety and

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47:17

Prioritising heart and soul in business with Shetal...

The Future of Internal Communication ·

2025/07/23

Gallup’s 2025 State of the Global Workplace research reveals a drop in global engagement for only the second time in twelve years. In particular, it shows a sharp drop in manager engagement. This is particularly concerning at a time when all organisations need unity, cohesion and goodwill to combat increasingly challenging market conditions.Shetal Joshi has been a lifelong advocate for the soul of business since the start of her career in the late 1990s. As Head of Internal Communication and

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47:23

Exploring money basics with Peter Komolafe

The Future of Internal Communication ·

2025/07/09

As economic conditions deteriorate, fears of redundancy and anxiety regarding the cost of living once again grip the UK. Financial wellbeing is a key pillar of wider health and wellbeing. Sadly, it’s often overlooked by employers striving to tick the box of colleague wellbeing in the most efficient way possible.Having struggled with debt through his twenties and thirties, Peter Komolafe is today a qualified financial advisor. He has harnessed his personal experience to help ordinary people create

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39:48

How to build community at work with Adele McIntosh

The Future of Internal Communication ·

2025/06/25

Workplaces across the board are increasingly challenged by complex problems that demand an overhaul of the way work itself is undertaken. AI, geopolitical tensions, shifting attitudes to work, intergenerational differences, the climate crisis and more can easily create internal rifts and tensions that are hard to overcome. Unless, of course, the organisation makes a full-blooded commitment to connection and community.In this episode, Jen, Dom and Cat chat with Adele McIntosh, VP of Internal

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48:35

Let’s talk about cancer with Alyssa Burkus

The Future of Internal Communication ·

2025/06/04

Cancer is a word that instils dread into all of us. Long regarded as a disease with no cure, today, one in two of us will be diagnosed with cancer at some point in our lifetime. This means we will all know someone who has to deal with the implications of this illness, whether for themselves or for a close family member or friend.Yet despite the escalating prevalence of the disease and improved survival rates, we are still incredibly ill-equipped to speak about it. And when we don’t speak about it,

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109 results

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