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IADS Retail Park

International Association of Department Stores - IADS

🦖 Welcome to IADS Retail Park—where retail giants evolve or go extinct. Department stores get dismissed as dinosaurs all the time. But the best ones aren"t fossils, they"re transforming faster than most people realise. In focused 10-15 minute episodes, IADS Retail Park delivers exclusive insights, transformation strategies, and expert analysis from the International Association of Department Stores. Built for executives and strategists who need actionable takeaways without the fluff. Because let"s

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All Episodes

8:41

Cidade Matarazzo: Can the city-within-a-city model...

IADS Retail Park ·

2025/05/31

In this episode of The IADS Retail Park, Maya and Christine Montard—Director of Markets and Events at IADS—explore Brazil’s Cidade Matarazzo, a city-within-a-city designed to blend luxury retail, hospitality, art, sustainability, and social purpose. What can department stores and retail leaders learn from their approach to connecting community, commerce, and culture? Join us for a close-up on the new urban retail frontier. 👉Click here to read the full exclusive.For more insights, visit our

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9:38

The era of digital payments

IADS Retail Park ·

2025/05/31

In this episode, Maya and Dr. Christopher Knee unpack the world of digital payments—from tap-and-go solutions to the magic behind unified commerce. Hear real stories, big opportunities, and honest challenges as department stores move beyond cash to build a seamless, data-powered, and customer-first experience. Ready for the future of payments? Tune in! For further insights and updates, follow us on LinkedIn at International Association of Department Stores - IADS, check out our Substack, visit our

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10:14

Supporting retailers in their CSR journey: Inside...

IADS Retail Park ·

2025/05/30

In this episode of The IADS Retail Park, Maya and Christine dive into exclusive, late-2021 insights from Pando Fashion, the consultancy pioneering practical sustainability in retail. Discover actionable advice on supply chain transparency, authentic CSR communication, staff engagement, and real-world KPIs. With global brands as case studies and a focus on customer autonomy, this episode illuminates what’s next for responsible retail. 👉Click here to read the full exclusive.For more insights and

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7:44

Green Pea: A lab for the 100% sustainable department...

IADS Retail Park ·

2025/05/30

In this episode of The IADS Retail Park 🎙️, Maya and Selvanne take you inside Green Pea—the world’s first department store built 100% around sustainability. Discover how Green Pea’s bold “greenprint” impacts architecture, assortment, education, and every aspect of retail strategy. Is it a scalable business model or a bold laboratory for the future? Get actionable insights and real-world takeaways for the next era of department store innovation. For more insights, visit our Substack, explore our

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9:34

Do department stores still need private labels? Where...

IADS Retail Park ·

2025/05/28

In this episode of The IADS Retail Park, Maya and Christine unpack the evolving role of private labels in department stores. Drawing on exclusive IADS research, they discuss why own brands are both a challenge and an opportunity, spanning value, innovation, loyalty, data, CSR, and profit. Discover how retailers are reinventing their private label strategies for a more competitive—and more conscious—marketplace.For more insights, visit our Substack, explore our website, and learn more on Wikipedia

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8:29

Sustainability’s post-pandemic acceleration in retail

IADS Retail Park ·

2025/05/28

In this episode of The IADS Retail Park🎙️, Maya and Anchita explore the dramatic ways department stores have accelerated their sustainability efforts in the wake of the global pandemic. Drawing on exclusive IADS research, they reveal how environmental and CSR initiatives have shifted from “nice to have” to absolutely essential.Discover new organisational structures, transparent communication strategies, and the measurable impact of recent initiatives from global leaders like Breuninger, Sogo, El

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13:02

The anatomy of a department store

IADS Retail Park ·

2025/05/28

In this episode of The IADS Retail Park 🏢, Maya sits down with Dr. Christopher Knee, author of the IADS exclusive, to unravel the complex world of department store organisation charts. Together, they dive into how leading retailers strategically re-engineer their internal frameworks—balancing legacy layers with digital transformation 💻, the rise of specialised functions, and the unique challenges of managing flagships, outlets, and food divisions. Discover how the C-suite is evolving beyond

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8:17

RFID attempts a comeback in retail

IADS Retail Park ·

2025/05/27

In this episode of The IADS Retail Park 🎙️, Maya and Anchita explore the resurgence of RFID technology in retail. From its bumpy beginnings to new use cases with leading brands like Prada, Levi’s, Mango, and Ralph Lauren, discover how RFID is reshaping everything from inventory accuracy to customer experience. They discuss why RFID is gaining a second look after the pandemic, the hurdles that remain, and how next-generation technologies like computer vision and blockchain could shape the future of

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9:31

Revamping a Paris icon: Galeries Lafayette reinvents...

IADS Retail Park ·

2025/05/27

In this episode of The IADS Retail Park 🎙️, Maya and Christine go behind the scenes at Galeries Lafayette Haussmann to uncover how the legendary Parisian department store is reinventing itself for a new era. From innovative women’s shoes and fashion floors to circular economy concepts like (Re)store, Galeries Lafayette is blending heritage with bold, future-focused moves, all while navigating the pressures of competition, digital acceleration, and changing customer expectations. Discover why the

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11:17

Supply chain 3.0: Rethinking retail’s backbone

IADS Retail Park ·

2025/05/27

In this episode of The IADS Retail Park 🎙️, Maya welcomes back Dr. Christopher Knee to decode the supply chain transformation happening in department stores and global retail. Drawing on lessons from the pandemic, this conversation examines how fulfilment from stores, dark stores🏬, advanced returns processes, and new inventory strategies are turning logistics into a frontline customer issue.Discover why models like “click-and-mortar,” hybrid showrooms, and digital inventory management are changing

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12:40

Agile in retail: From theory to practice

IADS Retail Park ·

2025/05/26

In this episode of The IADS Retail Park 🎙️, Maya shares practical insights from her IADS exclusive on how retailers can turn Agile’s promise into action. With Anchita guiding the conversation, Maya breaks down what Agile implementation looks like on the ground, explores frameworks like Scrum, Kanban, XP, and more, and covers leadership, culture, project selection, and roadblocks. Discover why Agile is more than a set of tools and how a truly Agile mindset drives faster launches, better teamwork,

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9:42

From blue box to urban hub: Ikea's retail revolution

IADS Retail Park ·

2025/05/23

In this episode of The I.A.D.S. Retail Park 🎙️, we examine Ikea's groundbreaking transformation from suburban big-box stores to sophisticated urban retail formats 🏪. Through the lens of Paris, discover how the furniture giant is reinventing retail with three distinct store concepts 🔄, from the innovative City Store to the compact Planning Studio. Learn how Ikea is balancing its iconic brand identity with local needs, and what this means for the future of retail adaptation 🌆. 👉 Click here to

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9:57

Retail jobs rewritten: What’s next for the workforce?

IADS Retail Park ·

2025/05/23

In this episode of The I.A.D.S. Retail Park 🎙️, Maya welcomes back Dr. Christopher Knee to make sense of how retail jobs are being completely reimagined. From the automation of routine tasks to the rise of the “workforce ecosystem,” today’s department stores are deconstructing old roles and inventing new ones—sometimes on the fly. Dr. Knee shares research, real-world examples, and post-pandemic context as he and Maya discuss which roles are disappearing, what skills retailers need next, and how

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11:42

Agile in retail

IADS Retail Park ·

2025/05/20

Is Agile just a buzzword, or is it quietly shaping the way your retail organisation already works? In this episode of The IADS Retail Park 🎙️, Maya breaks down Agile’s journey from software teams to the retail floor, with Anchita asking the questions that matter. They explore why flexibility and continuous improvement have become critical for retailers facing fast-moving markets, shifting consumer demands, and technology disruptions.Maya unpacks the core values and practical principles of Agile

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12:03

The secret arsenal: How department stores can...

IADS Retail Park ·

2025/05/16

In this episode of The I.A.D.S. Retail Park 🎙️, Maya and Dr. Christopher Knee, honorary advisor to IADS, reveal the two secret advantages department stores hold over even the mightiest online retailers: deep product knowledge and the power of physical stores. Discover why Amazon’s cutting-edge algorithms can’t match the genuine recommendations of a trustworthy merchant and how the unique in-store experience, from knowledgeable staff to omnichannel pickup, creates a winning edge in today’s evolving

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11:29

Work reassessment: making retail attractive again 🚀

IADS Retail Park ·

2025/05/15

In this episode of The IADS Retail Park 🎙️, Maya and Christine Montard (Head of Markets and Events, IADS) explore the seismic shifts transforming retail employment. They reveal findings from IADS’s 2021 research, showing why stores face unprecedented staff shortages and why traditional retail roles are evolving into new hybrid positions like “mini-marketers.” 🛍️💻 Hear real-world stories from Target, Neiman Marcus, Apple, and El Corte Inglés as we discuss innovative pay, flexible work, creative

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9:50

La Rinascente Milan gets ready for a change

IADS Retail Park ·

2025/05/14

In this episode of The I.A.D.S. Retail Park 🎙️, we unpack the remarkable transformation of La Rinascente Milan from this week’s IADS Exclusive. Join Maya and Selvanne as they explore the iconic department store's ambitious €40M evolution, from its historic legacy to its bold future plans. Discover how this retail pioneer is reimagining luxury retail with Europe's largest beauty destination, innovative store design, and strategic brand positioning 🏪. From the unique Design Supermarket to the

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12:40

Decoding Gen Z

IADS Retail Park ·

2025/05/13

In this episode of The I.A.D.S. Retail Park 🎙️, we decode the complex world of Gen Z retail behaviour. Join Maya and Anchita as they explore how this generation is reshaping traditional retail concepts, from their distinctive shopping habits to their impact on brand authenticity and sustainability 🌱. Discover why experiential retail matters more than ever, how social commerce is changing the game, and why Gen Z's 'quick to judge, slow to trust' mentality is forcing retailers to rethink their

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9:30

La Samaritaine: LVMH's €750M bet on luxury retail's...

IADS Retail Park ·

2025/05/07

Ready for retail's most ambitious comeback story? In this episode of The I.A.D.S. Retail Park 🎙️, we dive into the remarkable transformation of La Samaritaine through our exclusive 2021 analysis 📊. Join hosts Maya and Christine as they explore LVMH's ambitious 16-year journey to reinvent this Parisian retail icon, from its initial strategy targeting Asian tourists to its recent strategic pivot under Le Bon Marché 🏪. Discover how this landmark project navigates the delicate balance between

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7:51

Eco-labels - SO WHAT?!: the truth about retail...

IADS Retail Park ·

2025/05/03

In this episode of The I.A.D.S. Retail Park 🎙️, we unpack the complex world of retail sustainability certifications based on our exclusive 2021 research 📊. Join hosts Maya and Anchita as they explore why the multiplication of eco-labels might be doing more harm than good, and how leading brands like Patagonia and Asket are choosing transparency over certification overload 🌱. Discover how retailers are navigating the challenge of genuine sustainability versus greenwashing 🔍, and why sharing both

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