x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Experience Leadership - The Small Business Podcast

Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.

business entrepreneurship

All Episodes

43:35

Why Great Employees Fail as Managers (And How to Fix...

Experience Leadership - The Small Business Podcast ·

2025/05/22

🚨 Is poor management secretly draining your business? You promote your employees to managers. to a leadership roles—only to watch them struggle, your team disengage, and productivity slip. Sound familiar? Bad management isn’t just frustrating—it’s expensive. High turnover, disengaged employees, and costly mistakes are all symptoms of a bigger issue: most managers were never trained to lead. 🛎 In this episode, customer and employee experience strategist Marc Haine sits down with management

en

53:16

Unlocking LGBTQ+ Wisdom: The Key to Better Leadership...

Experience Leadership - The Small Business Podcast ·

2025/05/19

Transformational Leadership for Modern Managerswith Joel Davis Brown Leadership is costing businesses more than ever—money, customers, talent, and, at times, even their sense of community. But what if the solution isn’t in the usual playbook? 🛎 In this episode we dive deep into the transformative power of leadership wisdom from the LGBTQ+ community with leadership expert and “Awareness Agent,” Joel Davis Brown. 👉 In this episode, you’ll discover: • Why traditional leadership approaches are

en

49:24

Turn Every Personal Interaction Into a Success (Using...

Experience Leadership - The Small Business Podcast ·

2025/05/15

How Poor Communication is Costing You—And How to Fix Itwith John Golden Ever walked away from a meeting, sales call, or networking event thinking, “That could’ve gone better…”? You’re not alone. The truth is, ineffective interactions are costing professionals more than they realize—lost deals, missed promotions, and disengaged teams. 🚨 Here’s the problem: Most leaders and sales pros don’t recognize the subtle ways they undermine their own success. Whether it’s bringing baggage from a previous

en

50:59

The Simple Sales Fix That Can Really Double Your...

Experience Leadership - The Small Business Podcast ·

2025/05/12

Stop Losing Deals! Master the Art of Follow-Up with Ursula Mentjes 💰 85% of sales close after the 5th follow-up… but guess what? 90% of business owners never follow up more than once! If you’re one of them, you might as well be lighting stacks of cash on fire. 🔥 🛎 In this episode, your host, customer and employee experience strategist, Marc Haine sits down with Ursula Mentjes, aka The Accidental Salesperson, to tackle the biggest (and most expensive) problem plaguing business owners: fear of

en

01:00:39

The Truth About Franchising: Is It Really the Fast...

Experience Leadership - The Small Business Podcast ·

2025/05/08

Franchising: The Dream, The Reality & The Truth They Won’t Tell Youwith Guy Coffey Ever been lured in by those “Be Your Own Boss!” franchise ads? You know, the ones where people are sipping margaritas on a beach while their business magically runs itself? Yeah… about that. 🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist, Marc Haine sits down with Guy Coffey, a franchise veteran from both sides of the model—multi-unit franchisee, franchisor, and now advisor to

en

59:32

How to Build a Workplace Where People Want to Stay...

Experience Leadership - The Small Business Podcast ·

2025/04/14

Turn High Turnover into High Retention – The Strategy You Needwith Samantha Irwin Struggling with high employee turnover? Feeling stuck in the endless cycle of hiring, training, and losing good people? You’re not alone. The real cost of turnover is more than just money—it’s lost productivity, low morale, and a customer experience that suffers. But what if you could break the cycle and build a team that actually wants to stay? 🛎 In this episode of Marc Haine Live, we sit down with Samantha Irwin, a

en

52:37

Leadership Mistakes That Drive Employee Turnover (And...

Experience Leadership - The Small Business Podcast ·

2025/04/10

How Front-Line Leaders Can Build Engaged, High-Performing Teamswith Dr. Roger Gerard Did you know that nearly 60% of employees in the U.S. are disengaged, with 18% being actively disengaged? If you’re a leader or business operator, this isn’t just a statistic—it’s a major, expensive business problem. 🛎 In this episode of Marc Haine Live, we sit down with Dr. Roger A. Gerard, an executive consultant, author, and leadership expert with over 50 years of experience, to dive into: ✅ Why disengagement

en

56:28

Turn Cultural Challenges into Opportunities with Tina...

Experience Leadership - The Small Business Podcast ·

2025/04/07

Break Bias, Build Bridges: Leadership Strategies for a Diverse Workplace with Tina Varughese Miscommunication costs businesses millions each year, leading to reduced productivity, frustrated employees, and missed opportunities. But what if you could turn cultural diversity into your competitive advantage? 🛎 In this episode, Marc sits down with Human Connection Expert Tina Varughese, author of the insightful book 50 Shades of Beige: Building Bridges While Breaking Bias. 🌏 With over 22% of Canada’s

en

41:46

The Hidden Cost of Ignoring Feedback Gaps with Brian...

Experience Leadership - The Small Business Podcast ·

2025/03/24

Save Money, Keep Customers: Fixing Broken Feedback Systemswith Brian Boyette Are your surveys giving you real insights, or are you just guessing what your customers and employees think? 🛎 In this episode of Marc Haine Live, we’re tackling one of the biggest problems businesses face today: capturing accurate human experiences to drive retention and revenue. Stop making decisions in the dark. Learn how to harness cutting-edge tools to finally understand what your people need—and take action that

en

54:55

How to Exit Your Business on Your Terms with Cannon Carr

Experience Leadership - The Small Business Podcast ·

2025/03/17

Why Your Business Exit Plan Matters More Than You Thinkwith Cannon Carr Are you risking everything by exiting your business at the wrong time, for the wrong reasons, or with the wrong financial setup? Too many business owners assume that selling their business will automatically lead to financial freedom—but without the right plan, the reality can fall far short. 🛎 In this episode, Marc Haine sits down with Cannon Carr, a small business champion and financial strategist, to dig deep into the

en

50:20

Break the Drama Cycle: Leadership Strategies That...

Experience Leadership - The Small Business Podcast ·

2025/03/10

Stop Workplace Drama: Tools for Leaders and Managers With Robyn Hatcher Is workplace drama draining your time, energy, and productivity? You’re not alone. Research shows the average employee loses 2.5 hours a day to drama, costing businesses millions annually. But drama isn’t always loud or obvious—it sneaks in as gossip, micromanaging, misunderstandings, and even those passive-aggressive emails we all know too well. 🛎 In this episode of Marc Haine Live, we’re tackling one of the most expensive

en

48:58

Unlocking Leadership: How Self-Awareness Can Save...

Experience Leadership - The Small Business Podcast ·

2025/03/03

Stop Losing Employees: Leadership Tools for Engagementwith Phillip Holmes Why does leadership fail? Because most leaders think they’re self-aware—but only 10-15% actually are (source: Tasha Eurich). The result? Toxic workplace cultures, high employee turnover, disengaged teams, and costly inefficiencies that hurt your bottom line and your reputation. 🛎 In this episode of Marc Haine Live, we’re diving deep into the expensive leadership blind spots that sabotage small business owners, franchise

en

51:02

How to Turn Disengagement Around with the Power of...

Experience Leadership - The Small Business Podcast ·

2025/02/18

Fixing Workplace Disengagement with Humor and Connectionwith Beth Sherman Workplace disengagement is draining businesses of productivity, connection, and creativity. With only 33% of the US workforce engaged (Gallup, 2023), the costs are staggering: high turnover, absenteeism, and a workplace culture stuck in survival mode. 🛎 In this episode of Marc Haine Live, we’re joined by Beth Sherman, a seven-time Emmy Award-winning comedy writer, speaker, and comedian, to explore how humour can transform

en

45:57

Fixing Leadership Toxicity: A Guide for Front-Line...

Experience Leadership - The Small Business Podcast ·

2025/02/10

Transforming Toxic Workplaces: Insights for Middle Managerswith Dr. Laura Lovett In this powerful episode of Marc Haine Live, we’re joined by the incredible Dr. Laura Lovett—an organizational psychologist, keynote speaker, and expert on workplace psychology—to tackle one of the most expensive and emotionally draining challenges in business today: toxic bosses. Toxic leaders don’t just impact team morale—they affect productivity, increase turnover, and cost businesses billions annually. But here’s

en

51:21

The 4 Rooms Formula: Build Resilient Teams and Boost...

Experience Leadership - The Small Business Podcast ·

2025/02/03

Loosen your leadership underwear & increase productivitywith Cate Collins 🚨 Burnout Alert! Are you unknowingly driving away your best employees and customers because you’re too burned out to show up as the leader they need? 🛎 In this episode of Marc Haine Live, we tackle one of the biggest, most expensive problems facing leaders today: burnout and its ripple effect on your team, customers, and bottom line. Joining us is Cate Collins, a leadership expert with over 25 years of experience

en

42:33

Secrets to Better Leadership: Why Your Questions...

Experience Leadership - The Small Business Podcast ·

2025/01/20

Unlocking Success Through Curiosity: An Essential Guide to Powerful Questions for Business Leaderswith Sean Grace Ever wonder why your team’s meetings seem to go in circles? Or why innovative ideas seem to fizzle out before they even reach the whiteboard? Here’s the kicker: most business leaders think they’re great communicators, yet crucial insights slip through the cracks every day. 🛎 In this episode of Marc Haine Live, guest Sean Grace, author of The Art of the Question, discusses the

en

48:24

Stop Losing Customers! Secrets to Effective Customer...

Experience Leadership - The Small Business Podcast ·

2025/01/13

Beyond the Call: Building Long-Term Customer Loyaltywith Charlotte Ward Is your customer support building loyalty—or driving customers away? 🛎 In this episode of Marc Haine Live, we dive deep into the true cost of customer support with the brilliant Charlotte Ward. If you’re a business operator or manager looking to transform your customer support into a loyalty-building machine, this episode is a must-watch. Discover how to prevent costly customer churn and make support your secret weapon for

en

42:04

Unlock Your Team’s Potential with Simple Mindfulness...

Experience Leadership - The Small Business Podcast ·

2024/12/30

How to Create Focused, Resilient Teams with Zen Leadershipwith Lori Saitz Are distractions and stress sabotaging your team’s productivity? 🛎 In this episode of Marc Haine Live, we dive into the billion-dollar problem that’s costing businesses across America over $650 billion every year—employee distraction. When your team is mentally checked out, it impacts everything from focus and creativity to productivity and client relationships. Need to brainstorm aspects of your business? Book your

en

41:39

How to Build Authority and Grow Your Brand with Jill...

Experience Leadership - The Small Business Podcast ·

2024/12/26

Boost Your Business with Digital Magazines with Jill Burk Are you struggling to build authority, expand your audience, or find a marketing tool that doesn’t drain your time and budget? 🤔 In this episode of Marc Haine Live, we sit down with Jill Burk from MagCast to talk about an often-overlooked solution that could completely flip how you approach marketing—digital magazines. 📖💡 Jill shares how easy it is to create your own digital magazine (seriously, you don’t need to be a publishing pro!) and

en

53:09

Get Noticed: Why Your Business Needs a Podcast with...

Experience Leadership - The Small Business Podcast ·

2024/12/23

The Power of Podcasting for Your Businesswith Darren Saul 🔊 Struggling to Get Your Business Noticed? In this episode of Marc Haine Live, we sit down with podcasting powerhouse Darren Saul to explore why your business might be flying under the radar—and how podcasting can change that. Whether you’re a business operator, manager, or entrepreneur, this episode is packed with actionable insights to help you elevate your brand, generate content, and achieve serious business results. 🎙️ What You’ll

en

260 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...