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PODCAST

Experience Leadership - The Small Business Podcast

Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.

business entrepreneurship

All Episodes

49:54

The Real Reason Customers Get Frustrated and Stop...

Experience Leadership - The Small Business Podcast ·

2026/04/06

How to Become Ridiculously Easy to Do Businesswith David Avrin Why do customers leave—even when they say they’re satisfied? Here’s the uncomfortable truth: satisfaction isn’t loyalty. And in today’s marketplace, frustration isn’t a surprise anymore… it’s expected. In this episode of Experience Leadership, I sit down with globally recognized customer experience expert David Avrin, author of Ridiculously Easy to Do Business With, to tackle one of the biggest and most expensive problems organizations

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51:02

Become a Courageous Leader in 2026 with Rick Denley

Experience Leadership - The Small Business Podcast ·

2026/03/30

Courageous Leadershipwith Rick Denley Struggling to retain top talent? In this episode of Marc Haine Live, Growth Leader Rick Denley reveals why courageous leadership is the missing piece in attracting, engaging, and retaining high-performing teams. Only 44% of employees are fully engaged at work. That means most teams are underperforming — and many leaders don’t even realize it. In this conversation, you’ll learn: • Why trust is the new competitive advantage • How to empower people through

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51:02

Why Working Harder Is Making Your Business Worse with...

Experience Leadership - The Small Business Podcast ·

2026/03/23

How Leaders Accidentally Become the Bottleneckwith Brad Poulos Most business owners are exhausted—not because they’re lazy, but because they’re trying to carry a business that was never designed to support them. In this episode of Marc Haine Live, Canada’s Small Business Professor Brad Poulos explains why many of the problems owners obsess over aren’t real problems at all—and why stepping back can sometimes be the most profitable move you make. You’ll learn: • Why most businesses fail from small

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47:44

Leadership Behaviour That Builds—or Breaks—Momentum...

Experience Leadership - The Small Business Podcast ·

2026/03/19

The Hidden Signals That Shape Leadership Impactwith Dr. Scott Hutcheson Most leaders think their impact comes from intelligence, experience, or authority. And that belief is quietly costing them trust, momentum, and results. In this episode of Marc Haine Live, I’m joined by Dr. Scott Hutcheson, professor and author of Biohacking Leadership, to challenge one of leadership’s most dangerous myths: that good intentions equal positive impact. Scott explains why leadership impact is shaped less by

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38:56

How to Fix Business Bottlenecks Without Burning Out...

Experience Leadership - The Small Business Podcast ·

2026/03/16

Why Working Harder Isn’t Fixing Your Business Bottleneckwith Camilla Bignell Hard work isn’t broken—but it won’t fix a broken bottleneck. In this episode of Marc Haine Live, Business Bottleneck & Flow Expert Camilla Bignell reveals why businesses stall even when teams are working flat out. We explore how unclear ownership, messy handoffs, and inconsistent decision-making quietly drain time, money, and energy—and what leaders can do to restore flow without burning out their people. About

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53:59

The Death of Old Marketing: What Leaders Need to Know...

Experience Leadership - The Small Business Podcast ·

2026/03/12

Building Predictable Growthwith Skip Wilson Marketing is officially broken — and it’s costing businesses tens of thousands of dollars they don’t even know they’re wasting. If your customer acquisition costs have skyrocketed, your SEO traffic has tanked, your Meta ads cost more than your last vacation, and your team is drowning in a dozen disconnected tactics… you’re not alone. And — spoiler alert — it’s not your fault. In this episode of Marc Haine Live, we sit down with Skip Wilson, The

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53:27

Read the Room or Lose the Deal with Jake Stahl

Experience Leadership - The Small Business Podcast ·

2026/03/09

The Silent Reason Sales Conversations Fail with Jake Stahl Most leaders don’t lose deals because they say the wrong thing. They lose them because they misread the room. 🛎 In this episode of Marc Haine Live, I sit down with communication strategist Jake Stahl, the creator of Neurostrategy, to unpack why conversations stall, follow-ups die, and meetings that feel “great” somehow go nowhere. Get Jake's book here: http://amazon.com/dp/B0G4X3SW4B About Jake Jake Stahl is a communication strategist,

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48:46

The Hidden Heist: How Business Owners Rob Their Own...

Experience Leadership - The Small Business Podcast ·

2026/03/05

Your Money Story Is Costing You More Than You Thinkwith Bill Cates Most business owners don’t have a revenue problem. They have a money story problem. They work harder. Sell more. Grind longer. Yet profits feel slippery, savings are “someday,” and financial stress hums quietly in the background—like a fridge that never stops buzzing. In this episode of Marc Haine Live, host Marc Haine sits down with Bill Cates, Exponential Growth Coach, Hall of Fame speaker, and author of The Hidden Heist, to

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52:04

The Leadership Skill Nobody Trained You For with Drs....

Experience Leadership - The Small Business Podcast ·

2026/02/23

The Three Dimensions of Trust Explained with Dr. Michelle Reina and Dr. Dennis Reina Most leaders don’t realize trust is leaking from their organization until everything slows down. Decisions take longer. Meetings feel heavier. People stop speaking up. Collaboration quietly collapses. And suddenly, even the best strategy in the world can’t get traction. In this powerful episode of Marc Haine Live, I’m joined by Dr. Dennis Reina and Dr. Michelle Reina — the Authorities on Trust — to unpack why trust

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50:34

From Self-Sabotage to Superconscious Leadership with...

Experience Leadership - The Small Business Podcast ·

2026/02/16

Breaking the Invisible Handbrake by Stopping Self-Sabotage with Victoria Shakoor Is there an invisible handbrake on your business growth? Most entrepreneurs don’t realize how their subconscious and “superconscious” programming limit their decisions—on pricing, hiring, partnerships, scaling—and quietly drain energy, revenue, and joy. 🛎 In this episode of Marc Haine Live, I chat with Victoria Shakoor (the “Superpower Activator”) about how high‑achieving entrepreneurs can: • Recognize sabotaging

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52:18

The 6-Step Formula for a Financially Healthy Business...

Experience Leadership - The Small Business Podcast ·

2026/02/10

Cash Flow vs. Profit: What Really Keeps Your Business Alivewith Avi Pinksy Most business owners think they know their numbers… until their bank balance says otherwise. Running your business by gut instinct might feel natural, but it’s costing you time, profit, and peace of mind. In this episode of Marc Haine Live, we’re diagnosing the silent killer of small business success: financial blindness. My guest, The Business Finance Doctor Avi Pinsky, helps us uncover what your numbers are really telling

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55:51

How Low Engagement Drains 8% of Your Revenue—And How...

Experience Leadership - The Small Business Podcast ·

2026/02/02

Why Your Hiring Problem Is Really a Retention Problemwith Ryan Englin In this episode of Marc Haine Live, I’m joined by Ryan Englin—Founder & CEO of Core Matters, bestselling author, and creator of the Core Fit Blueprint—to expose the truth: Most business owners think they have a hiring problem… but what they really have is a retention problem. About Ryan Ryan Englin is the Founder and CEO of Core Matters, Host of Titans of the Trades, the bestselling author of Hire Better People Faster, and

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57:24

Boost Retention and Loyalty with Culture Branding...

Experience Leadership - The Small Business Podcast ·

2026/01/26

Boost Retention and Loyalty with Culture Brandingwith Nader Safinya Marketing isn’t your biggest problem. Operations aren’t either. The real troublemaker—the one quietly bleeding your business dry—is the gap between what your company says… and what it actually does. In this episode of Marc Haine Live, I sit down with Nader Safinya—The Culture Branding Guy™—to explore a confronting but necessary question: Would YOU buy from you? Would YOU work for you? If your stomach just tightened a little… good

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58:12

Why Gen Z is Quitting Management (And What To Do...

Experience Leadership - The Small Business Podcast ·

2026/01/19

Rethinking Leadership with Christy Pretzinger Today's workplace is in a trust crisis. Gen Z is arriving in full force—and they’re not buying into the same management models we grew up with. They’ve seen the burnout, the betrayal, and the BS. So they’re opting out. Not out of leadership, but out of management as we know it. In this episode of Marc Haine Live, I sit down with Christy Pretzinger, the Chief Better Officer herself, to dive into a bold new vision for growing the next generation of

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57:47

How To Make People Trust You Fast! with Carrolee Moore

Experience Leadership - The Small Business Podcast ·

2026/01/12

The Visibility Fix: How to Stop Being the Best-Kept Secretwith Carrolee Moore You’ve got the expertise. The credentials. The results. Yet somehow, the spotlight keeps finding someone else. Meanwhile, buying decisions are slowing down, and the trust gap between “the known” and “the capable” keeps widening. In this episode of Marc Haine Live, I sit down with Carrolee Moore — The Visibility Fixer — to uncover why the most visible providers keep winning, even when they’re not the best… and how YOU can

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47:38

How to Fix Digital Chaos Fast with Thurman Trotman

Experience Leadership - The Small Business Podcast ·

2025/12/29

The Secret to Productivity Hidden in Your Microsoft 365 Accountwith Therman Trotman Are your business tools running your business—or running you ragged? Most companies are drowning in digital clutter: Zoom here, Dropbox there, Google Drive somewhere—and no one can find the latest version of anything. In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Therman Trotman—aka Mr. SharePoint—to show you how to finally bring calm to your company’s tech chaos. Therman

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47:21

Regenerative Leadership: The New Path to Growth with...

Experience Leadership - The Small Business Podcast ·

2025/12/22

The Spiral Way to Sustainable Growthwith Jordanna Eyre Ever feel like scaling your business just means carrying more weight? More stress, more pressure, more late nights? What if the problem isn’t you — it’s the way you’ve been taught to grow? In this episode of Esperience Leadership: The Small Business Podcast, we’re going beyond mindset with Jordanna Eyre, the Chief Sorceress of Life & Business and creator of the Spiral Leadership Methodology. Jordanna reveals why the traditional “hustle and

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50:27

The New Rules of Visibility: Ranking in a Post-AI...

Experience Leadership - The Small Business Podcast ·

2025/11/27

AI Changed Everything: Is Your Business Still Searchable?with Carl Holden Are you invisible online and don’t even know it? In a world where Google lies (yes, you heard that right) and AI is rewriting the rules of the internet, how do businesses stay visible, competitive—and relevant? In this episode, Marc sits down with Carl Holden—CEO of RankBot and expert at the intersection of Search and AI—to uncover the new reality of search, SEO, and digital visibility. With over 13 years as a marketing

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52:54

The One Mistake That Could Cripple Your Business with...

Experience Leadership - The Small Business Podcast ·

2025/11/24

Don’t Be the Weakest Link: How to Protect Your Business from Cyber Riskwith Shayne Kawalilak Is your business one click away from chaos? Cybersecurity isn’t just a tech issue—it’s a business survival issue. In this episode, cybersecurity educator and author Shayne Kawalilak joins Marc Haine to expose how everyday habits are making small businesses sitting ducks for cybercriminals. Discover the real risks, the sneaky mistakes that open the door to hackers, and the game-changing strategies your team

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53:19

Protect What You’ve Built: The Smart Way to Integrate...

Experience Leadership - The Small Business Podcast ·

2025/11/20

The Smart Way to Integrate Legal, Tax & Business Planningwith Chris Papin Most small business owners think their LLC protects them. Spoiler alert — it probably doesn’t. In this episode of Marc Haine Live, we’re tackling one of the most expensive mistakes entrepreneurs make: running their business with their legal, tax, and financial advisors working in silos. When your CPA, attorney, and financial planner don’t talk to each other, you pay the price — in taxes, lawsuits, and sleepless

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277 results

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