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PODCAST

The Full Desk Experience

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field. Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately. In the Industry Spotlight series, Kortney interviews industry experts

business management

All Episodes

81:02

FDE+ Virtual Event | The Future of Recruiting in a...

The Full Desk Experience ·

2025/01/30

In today's special FDE+ Virtual Event episode, Kortney Harmon brings together four industry experts—Danny Cahill, JT Westendorf, Michele Massaro, and Chris Allaire—for a powerful panel discussion that covers essential topics for navigating the evolving landscape of recruiting and staffing.From leveraging new technologies and refining business strategies to understanding the pressing issue of talent shortages, this episode is packed with actionable takeaways and real-world advice to help you

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49:44

FDE+ Virtual Event | Building Authentic Connections...

The Full Desk Experience ·

2025/01/23

In this episode from our FDE+ Virtual Event, Ron Dermady shares transformative insights on branding, marketing, and media for recruiters. We delve into how recruiters can move away from traditional sales techniques and embrace digital outreach to build lasting engagement with candidates and clients.Ron explores the power of showcasing your true self, finding your unique voice, and leveraging social media to establish yourself as a subject matter expert. He introduces practical strategies

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59:34

FDE+ Virtual Event | From Approach to Technology:...

The Full Desk Experience ·

2025/01/16

In this episode of FDE+ episode, we’re joined by the legendary Greg Doersching, President of Next Level Coaching you won't want to miss!" As an award-winning recruiter, trainer, and consultant with nearly three decades of experience, Greg shares invaluable insights on effective decision-making in recruiting, the power of communication and transparency, and crafting compelling job narratives that resonate with candidates.We'll explore the critical role of detailed job descriptions, the

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50:13

FDE+ Virtual Event | Elevate Your Brand: Creating...

The Full Desk Experience ·

2025/01/09

In today's episode of FDE+, Donnie Gupton, co-founder Ora Marketing and developer of The Relevant Recruiter Method, shares invaluable insights on personal branding, using LinkedIn Sales Navigator for strategic targeting, and the benefits of a multi-channel approach. We discuss the importance of mastering LinkedIn before branching out, targeting the right decision-makers, and positioning yourself uniquely in the market. Moreover, Donnie highlights the significance of capturing and

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44:36

FDE+ Virtual Event | Transform Your Marketing...

The Full Desk Experience ·

2025/01/02

In this FDE+ episode, Richard Rosner, The Staffing Shark, shares his unique approach to staffing and recruitment, underscoring the reciprocal nature of networking and the power of giving without expecting anything in return. We'll explore his innovative marketing strategies, including trend-jacking viral events and the critical role of AI in marketing by 2025. Richard also highlights the importance of authenticity, short-form video content, and effective use of social media platforms, from

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34:43

FDE+ Virtual Event | Enhancing Client Relationships...

The Full Desk Experience ·

2024/12/26

On this episode FDE+ we've got something special for you as we dive an incredible conversation with Diane Prince, Founder of Recruiting Agency 360. From discussing profit calculations and the role of Employer of Record (EOR) in payroll and compliance to emphasizing the importance of recurring revenue and niche market fit, Diane covers it all. She opens up about her journey in the staffing industry, the significance of having a clear vision, and her business strategies that paved the way for

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38:52

FDE+ Virtual Event | Mastering Client Challenges and...

The Full Desk Experience ·

2024/12/19

In this insightful episode of FDE+, Kortney Harmon is joined by Kim Henderson, Managing Director at Cobalt Compass Solutions, to discuss critical strategies for maximizing client relationships and boosting your recruiting business. Kim emphasizes the importance of truly understanding client challenges before offering solutions, ensuring a tailored and effective approach. We dive into projects on hiring needs, explore opportunities in niche markets and the benefits of blending contract and

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38:28

FDE+ Virtual Event | Benjamin Mena- Managing Partner,...

The Full Desk Experience ·

2024/12/12

In this episode of FDE+, we’re diving into an exciting conversation with Benjamin Mena, the seasoned recruitment expert and managing partner at Select Source Solutions, who also hosts the Elite Recruiter podcast. In this episode, we'll explore the critical role of recruiters and the transformative power of AI in the recruitment industry.From leveraging OpenAI's ChatGPT to sophisticated tools like Clay and Ocean IO, Ben shares his insights on how AI advancements are reshaping how recruiters

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39:54

FDE+ Virtual Event | Tom Erb- President, Tallann...

The Full Desk Experience ·

2024/12/05

In this FDE+ episode, Tom Erb- President of Tallann Resources shares vital insights, from the importance of a winning mindset and how to stand out with effective messaging, to the power of persistence in reaching prospects. We'll explore his MVP acronym—Messaging, Volume, and Persistence—and break down essential sales mindsets like Performance, Value, Long Game, and Mastery. Tom also provides actionable tips on honing your sales skills, leveraging tools like AI assistants, and the critical

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41:32

Industry Spotlight | Briana Rooney, The Millionaire...

The Full Desk Experience ·

2024/11/26

In this special two-part episode we're diving back into an insightful conversation with the incredible Brianna Rooney, the successful entrepreneur known as the "millionaire recruiter.” We’ll hear how Brianna integrates fundamental recruitment skills over relying solely on new tools, her practice of "offer buddies" to enhance the candidate experience, and the transformative effect of her charity calls in boosting referrals and networking.Kortney and Brianna also discuss the dynamics of

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37:38

Industry Spotlight | Briana Rooney, The Millionaire...

The Full Desk Experience ·

2024/11/21

In this episode Kortney Harmon sits down with Brianna Rooney-entrepreneur, executive coach, and public speaker, renowned for her success in tech recruiting and her robust insights into the industry. We’ll explore the overwhelming nature of today's professional landscape and the importance of turning information into action. We discuss the pivotal role mindset plays in career success, the effective use of tools without over-reliance, and the nuanced perspective on KPIs. Brianna enlightens us

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46:37

Industry Spotlight | Sarah Englade: Founder of...

The Full Desk Experience ·

2024/11/14

In this engaging conversation, Sarah Englade- founder and executive headhunter of Monarch Talent Solutions delves into her journey. She shares her unique approach to business—centered on solving problems with honesty and transparency, and steering clear of being pushy or overselling.Sarah's candid reflections on entrepreneurship highlight the importance of saying no to misaligned business opportunities, valuing long-term partnerships, and the power of face-to-face interactions in an

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49:15

Industry Spotlight | Rich Rosen: Founder of...

The Full Desk Experience ·

2024/11/07

In this episode of The Full Desk Experience, Kortney Harmon, sits down with the Rich Rosen, a top-tier executive recruiter and founder of Cornerstone Search Associates. Rich dives deep into strategies for proactive recruitment, the challenges and importance of managing networks, and the critical role of efficiency in the hiring process. He emphasizes the need for engaging clients and candidates, even in a fluctuating market, and shares his insights on leveraging technology to stay ahead in

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14:11

Best of FDE | The Great Tech Purge : Transform Your...

The Full Desk Experience ·

2024/10/31

In this “Best of FDE” episode, we’re excited to revisit a Platinum MarCom Award-winning discussion! This is a crucial topic that's transforming the staffing and recruiting industry: The Great Tech Purge. We’ll explore how revolutionizing your recruiting tools can make a significant impact on your operations. With insights from industry leaders and practical advice, we'll discuss why now is the perfect time for this tech overhaul. We'll cover key questions you should be asking, strategies

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26:16

Bonus | Chris Allaire - CEO & Founder, Averity:...

The Full Desk Experience ·

2024/10/24

In this bonus episode we've got something special – an eye-opening conversation with Chris Allaire, founder and CEO of Averity, a leader in IT staffing and recruiting. During a chat with Chris, he dropped some jaw-dropping statistics about the current state of the IT industry, which I knew I had to share with you. From the challenges of an overflowing talent pool to the rise of AI in recruitment, this conversation is packed with actionable insights and expert advice that could change the

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64:57

FDE Workshop | Prioritize for Profit: How to Unlock...

The Full Desk Experience ·

2024/10/17

In this episode of the Full Desk Experience, Tricia Tamkin and Jason Thibeault from Moore eSSentials joins Kortney Harmon as we explore the critical "why" and "how" of prioritizing tasks to maximize profitability, particularly emphasizing recruitment pipelines and client relationships. You'll learn about essential tools like Crelate’s reporting feature, and practical methods for managing information, whether through ATS, whiteboards, or spreadsheets. Highlighted are the importance of fee

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60:52

Industry Spotlight | Adrian Dominguez: CEO ROLINC...

The Full Desk Experience ·

2024/10/10

In this episode, Kortney Harmon is joined by Adrian Dominguez-CEO of ROLINC Staffing. We dive deep into how companies are adapting by building internal recruiting departments and implementing intentional marketing strategies to stay relevant. We’ll explore why maintaining human connections amidst technological advances remains crucial and how practical networking and community involvement can drive business growth. Adrian also sheds light on the importance of balancing technology with

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14:02

FDE Express | Database Blunders: Tips for Streamlined...

The Full Desk Experience ·

2024/10/03

Kortney Harmon is joined by industry expert Chris Hesson to dive deep into the world of ATS (Applicant Tracking System) blunders and database management pitfalls.We'll tackle the top challenges organizations face today, from finding and managing data in their systems to setting up ATS platforms correctly and avoiding the allure of too many tools. We'll also explore the significance of automation and the importance of keeping processes simple. Whether you're a recruiter, a business owner, or

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60:12

Industry Spotlight | Amy Yackowski- Founder, Painted...

The Full Desk Experience ·

2024/09/26

In this episode, Kortney Harmon and Amy Yackowski, founder of Painted Porch Strategies, dive deep into the critical differences between change management and change readiness, stressing the importance of strong foundational work before embarking on any major project. Amy shares her thoughts on the pitfalls of replicating existing processes during technological implementations and the chronic issue of burnout in the workplace, citing powerful statistics that highlight the necessity of

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12:00

FDE Express | Navigating the Talent Maze: Four Key...

The Full Desk Experience ·

2024/09/19

On this episode, Kortney Harmon is diving into innovative strategies for navigating the talent maze as we approach 2025. We'll tackle critical topics like crafting compelling job descriptions, diversifying your talent pools through omnichannel sourcing, and unlocking the hidden potential of your own database. Plus, we'll discuss the transformative power of AI in recruitment and the importance of maintaining genuine human connections in an increasingly automated world. Stay tuned to

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153 results

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