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PODCAST

Where We Buy: Retail Real Estate with James Cook

James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.

business marketing

All Episodes

37:36

Funlab Redefines Entertainment with Holy Moley,...

Where We Buy: Retail Real Estate with James Cook ·

2025/02/14

Zach Gelfand is Head of Property for Funlab, an Australia-based entertainment company. He talks about the company's unique entertainment concepts, including Holy Moley and Hijinx Hotel, and the company's expansion from Australia to the United States. Zach discusses Funlab's distinct blend of bar, restaurant, and entertainment elements, their innovative employee culture, and the differences in real estate negotiations between the U.S. and Australia. The conversation highlights FunLab's emphasis on

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24:16

Driving Retail Traffic with Hyperfuel's EV Charging...

Where We Buy: Retail Real Estate with James Cook ·

2025/02/07

Lane Chaplin talks about Hyperfuel's unique approach to electric vehicle charging stations. Hyperfuel is building a network of fast-charging stations in the U.S., with a focus on locations near retail and dining establishments to incentivize shopping and dining while charging. He discusses the company's use of personalized incentives through their Hyperfuel app and the benefits of high-speed Level 4 charging. Chaplin also shares insights from his background in retail real estate and his previous

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25:34

Sprouts' Healthy Growth in a Competitive Market -...

Where We Buy: Retail Real Estate with James Cook ·

2025/01/31

David McGlinchey is Chief Strategy Officer at Sprouts Farmers Market. He discusses Sprouts’ unique positioning as a specialty market focusing on organic, vegan, and gluten-free products. He explains Sprouts' growth strategy, customer demographics, and how the company plans to expand into new territories. He also highlights how Sprouts differentiates itself from competitors. Additionally, he touches on the impact of online shopping on Sprouts and innovative store features, such as the bulk foods

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27:40

Small is Beautiful: Christine Mastandrea's Retail...

Where We Buy: Retail Real Estate with James Cook ·

2025/01/24

Christine Mastandrea is COO of Whitestone REIT, which owns 55 shopping centers in Texas and Arizona. She discusses her unique philosophy about retail real estate; Whitestone's strategy of acquiring smaller, community-centric properties in high-growth markets; and how understanding neighborhoods through data analytics and psychographics drives their decisions. The conversation covers the increasing importance of health, wellness, and fitness centers as traffic drivers. Additionally, Christine

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28:00

Inside Building Engines - Where We Buy #320

Where We Buy: Retail Real Estate with James Cook ·

2025/01/17

Daniel Russo leads Building Engines, a property management software platform owned by JLL. He explains how the software connects tenants and property teams, facilitates maintenance, tracks utility usage, and manages vendor interactions. He also elaborates on adapting the software for retail properties, the differences between managing retail and office spaces, and integration of AI tools to enhance operational efficiency. Daniel Russo is President and Chief Executive Officer, Property Management

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32:24

Crafting the Perfect Redevelopment Team - Where We...

Where We Buy: Retail Real Estate with James Cook ·

2025/01/10

George Papageorge, a seasoned retail development executive, outlines the key roles essential for project success, including legal, leasing, and design professionals. He emphasizes the importance of assembling a diverse, locally-based team. George highlights the growing use of fractional executives, the value of early legal involvement, and the critical role of research and storytelling in project development. He also discusses the importance of food offerings and co-working spaces in modern

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34:34

Inside the Modern Retail Warehouse - Where We Buy #318

Where We Buy: Retail Real Estate with James Cook ·

2025/01/03

Kris Bjorson leads retail e-commerce distribution at JLL. He recaps a recent tour of two high-tech retail distribution centers in the Indianapolis area and explains how they represent current industry trends. The discussion covers warehouse automation, inventory management, and labor dynamics, as well as the broader shifts in retail supply chains in response to changing consumer habits and advancements in technology. Chris also touches on the importance of creating attractive work environments in

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52:17

European Retail Hot Spots - Where We Buy #317

Where We Buy: Retail Real Estate with James Cook ·

2024/12/22

James Cook hosts an in-depth discussion on the current state of retail real estate across major European cities, including growth trends, key retail locations, and city-specific strategies for market penetration. - Josefine Ulrich talks about the challenges of entering the European market - Tjard Martinus discusses the positive outlook for European retail - Aniko Korsos and Moritz Scharbatke highlight the significant expansion of apparel and sports brands in Germany - Antonio Sanchez-Moliní López

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28:06

Time Out Market's Global Expansion - Where We Buy #316

Where We Buy: Retail Real Estate with James Cook ·

2024/11/22

Chris Ohlund, CEO of Time Out Group, discusses the company's transformation from a London-based publication in the 1960s to a global media and food hall brand. Time Out now operates markets in nine cities, with seven more in development. Ohlund explains how Time Out uniquely combines media and markets to showcase each city's best offerings, detailing their curation process for local food vendors and their strategy for expanding into major global cities. Laurent Ruffier-Lanche, General Manager of

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24:53

How technology and urban planning could reshape...

Where We Buy: Retail Real Estate with James Cook ·

2024/11/08

Retail’s future is rapidly evolving, shaped by technology and changing consumer habits. In connection with JLL’s Future Vision research project, this episode of Trends & Insights: The Future of Commercial Real Estate explores three potential scenarios for shopping in the years ahead. How AI will challenge traditional retail spaces and consumer behaviors. Why digital replicas of physical stores will reshape the shopping experience. The shift from big-box stores and malls to mixed-use districts, and

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30:12

Navigating Toronto's Mixed-Use Redevelopment - Where...

Where We Buy: Retail Real Estate with James Cook ·

2024/11/01

Mixed-use redevelopment in Toronto has been driven by the region's rapid population growth, leading to increased housing and infrastructure demands. The constraints on housing supply, rising costs due to taxes on new development, and challenges in creating effective retail spaces in mixed-use projects are explored. Examples of successful mixed-use developments in Toronto and other Canadian cities are highlighted, emphasizing the importance of placemaking and cohesive retail environments. Guests on

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36:36

The Magic of Retailtainment - Where We Buy #313

Where We Buy: Retail Real Estate with James Cook ·

2024/10/25

Andrew Lainsbury is a seasoned retail marketing consultant and professor from the University of Minnesota's Carlson School of Management. He explores the concept of "retailtainment," merging retail with entertainment to create multi-sensory experiences that captivate customers, with examples from brands like Disney and Lush. He discusses the transformation of retail spaces, the importance of cultural insights, and the quality of Japanese convenience stores. Andrew emphasizes authentic customer

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23:21

Holiday Shopping and Luxury Retail Trends - Where...

Where We Buy: Retail Real Estate with James Cook ·

2024/10/18

Hosts James Cook, Keisha Virtue, and Saul Lua dive into recent insights from two reports on holiday shopping and luxury retail trends. With inflation concerns lingering, the discussion reveals that holiday spending is anticipated to rise by 31.7% this year, with a focus on experiences such as dining out, movies, and visits to attractions. Shoppers are embracing in-store visits more, particularly to malls and department stores, while social media's role in gift planning has intensified, with

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34:33

Spend Z: Understanding Gen Z's Consumer Power - Where...

Where We Buy: Retail Real Estate with James Cook ·

2024/10/11

Marta Bowles from NielsenIQ discusses the spending behavior and characteristics of Generation Z. Marta reveals findings from the 'Spend Z' report, highlighting Gen Z's role as a significant spending demographic, their seamless approach to shopping across digital and physical channels, and the importance of brand authenticity for engaging this generation. With the growing importance of personalized and value-driven experiences, retailers are encouraged to align with the ethical and individualistic

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22:05

How Flying Robots Track Retail Inventory - Where We...

Where We Buy: Retail Real Estate with James Cook ·

2024/09/27

This podcast episode explores how AI-powered drones are revolutionizing warehouse inventory management can minimize workforce and maximize productivity inside the warehouse. Featuring Verity founder Raffaello D'Andrea and JLL executives Kris Bjorson and Sam Brashler, the discussion highlights the challenges of traditional inventory methods, including infrequent counts and high error rates. The experts examine how drone technology improves accuracy, safety, and efficiency in inventory tasks,

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45:50

Creating Extraordinary Places with "Irreplaceable"...

Where We Buy: Retail Real Estate with James Cook ·

2024/09/20

Architect and author Kevin Ervin Kelley speaks about his book "Irreplaceable: How to Create Extraordinary Places that Bring People Together." He discusses the key elements that make places great, the importance of combining diverse components to enhance user experience, and how retail environments can outperform online competition by focusing on powerful, emotional experiences. Industry experts Ana Leon with Nuveen and Laura Fullington with Tanger join the conversation, examining successful case

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30:17

Veridian: An Urban Project for Suburban Chicago -...

Where We Buy: Retail Real Estate with James Cook ·

2024/09/13

Bob Burk from UrbanStreet Group discusses the redevelopment of Motorola's former 225-acre campus in Schaumburg, a Chicago suburb. UrbanStreet acquired the campus in 2016 with plans to transform it into Veridian, a mixed-use urban environment. Bob discusses the site's history and their approach to integrating residential, commercial, and recreational spaces. He also shares insights on dealing with infrastructure challenges, zoning efforts, and ongoing development projects, including the upcoming

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24:08

Investing in Convenience: The Rise of Unanchored...

Where We Buy: Retail Real Estate with James Cook ·

2024/09/06

Ryan Moore, founder and CEO of Last Mile Investments talks about the growing trend of investing in unanchored retail centers. He explains the unique value proposition of these properties, emphasizing their location in high-traffic areas and their appeal to services like medical, dental, and food and beverage businesses. He also details Last Mile's strategy, focusing on the Sunbelt and Midwest markets. The conversation touches on the evolving retail landscape, the impact of digital ordering, and the

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22:43

Turning Events into Engagement - Where We Buy #306

Where We Buy: Retail Real Estate with James Cook ·

2024/08/30

Aaron Sorin from AnyRoad talks about the importance and impact of experiential events for retailers, restaurants, and shopping centers. He explains how AnyRoad’s event management software helps businesses measure and optimize their event strategies. He covers examples including Johnny Walker's personalized whiskey tours and Westfield's holiday Santa experience, showing how they used feedback to improve the customer experience. Keisha Virtue is a Senior Research Analyst for JLL. James Cook is the

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28:43

OAK: First-of-Its-Kind Mixed-Use Project in OKC -...

Where We Buy: Retail Real Estate with James Cook ·

2024/08/23

Ryan McNeill, founder of Veritas Development talks about about OAK, a new mixed-use development in Oklahoma City. He was inspired by iconic retail spaces like Santana Row and The Grove to spend over 15 years assembling land and building OAK. The project, featuring retail, food, hotel, and residential, aims to revitalize the area and bring high-quality amenities to the city. He discusses the importance of placemaking, community engagement, and his experiences in the restaurant industry that

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263 results

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