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PODCAST

Microsoft Teams Insider

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

technology

All Episodes

15:02

Microsoft Teams Update - June 2025

Microsoft Teams Insider ·

2025/06/17

Microsoft Teams Monthly Update - June 2025 Microsoft 365 Leadership ChangesNew Microsoft Teams 'Thread" Layout for ChannelsTeams Phone extensibility - Public PreviewRemote collection of diagnostic logs from users' Teams clientsOperator Connect UpdatesImmediate SBA Upgrade RequiredMicrosoft Retiring Semi-Annual Enterprise ChannelTeams Devices News from InfoCommEvents Thanks to Landis, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-o...

en-us

34:19

Microsoft Teams Recording and Transcription...

Microsoft Teams Insider ·

2025/06/11

Ritika Gupta, Microsoft Group Product Manager, delves into the power of AI in Microsoft Teams, focusing on recording, transcription, and intelligent recap. Ritika highlights the shift of recording and transcription from convenience to essential for AI capabilities like intelligent recap and Copilot.Overcome language barriers with Interpreter AgentReal-time transcription challenges and AI improvements for more accurate language processing and cultural understanding.Compliance controls an...

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22:13

MDEP (Microsoft Devices Ecosystem Platform)...

Microsoft Teams Insider ·

2025/06/04

Chris Johnson, Senior Director, Android Product & Engineering for MDEP at Microsoft, sheds light on the intricacies of Android and the Microsoft Devices Ecosystem Platform (MDEP) MDEP's objective to deliver a secure, manageable Android OS tailored for enterprise environmentsHow Microsoft collaborates with chipset vendors and OEMs to support device innovation and reduce fragmentationThe importance of regular updates and patches in maintaining security, and how long-term support worksLook...

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27:30

Unpacking Teams Phone Mobile with VMO2's Duncan Finlay

Microsoft Teams Insider ·

2025/05/28

Exploring Teams Phone Mobile with VMO2's Duncan Finlay Duncan discusses his extensive telecom experience and current role at VMO2, sharing insights into the integration of fixed and mobile technologies. We explore the significant benefits of Teams Phone Mobile, focusing on its seamless integration with Microsoft ecosystems to enhance corporate communication strategies. The conversation highlights potential cost and operational efficiencies, offering a new vision for businesses tackling le...

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15:18

Microsoft Teams Update - May 2025

Microsoft Teams Insider ·

2025/05/27

Microsoft Teams Monthly Update - May 2025 Microsoft Earnings FY25 Q3 – M365 HighlightsMicrosoft 365 news from Microsoft BuildOffice 365 / Microsoft Teams EU antitrust update9 Microsoft Teams Roadmap HighlightsOperator Connect and Teams Phone Mobile updatesMicrosoft Teams Rooms on Android updatesTeams Devices updatesEventsThanks to AudioCodes, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would...

en-us

34:02

Trends in UCaaS and AI with Craig Durr and Kevin Kieller

Microsoft Teams Insider ·

2025/05/21

Kevin Kieller, EnableUC and Craig Durr, The Collab Collective, discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration. Comparing AI developments across UCaaS platforms, Microsoft's Copilot, Zoom's AI companion, and Google's Gemini. How AI is evolving from a tool to a teammate, with discussion on platforms integrating AI to enhance meeting and workflow effectiveness. The role of trust in AI adoption and how reliable AI int...

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21:14

Inside Gong’s AI Microsoft Teams Integration

Microsoft Teams Insider ·

2025/05/14

Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings. Gong's evolution into a revenue AI platform, how it helps sales teams improve performance by integrating insights directly into CRM systems. Integrations with platforms like Microsoft Teams, Salesforce, and HubSpot allow seamless data gathering and analysis to refine and support data-driven sales strategies. Media capture ...

en-us

23:55

Rolling Out 200 Teams Rooms globally in 90 Days and...

Microsoft Teams Insider ·

2025/05/07

Tom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days. SCOR's delivered a rapid global deployment by leveraging prior standardization and planning.Neat Bar Pro was selected after hands-on testing, becoming the core device for most rooms.The rollout achieved a 40% reduction in operational costs and six-figure savings overall.A streamlined support model now manages 200 rooms with ...

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34:51

Compliance Recording in Microsoft Teams: What It...

Microsoft Teams Insider ·

2025/04/28

Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams. Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II.Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment.Vendors must continuously adapt to Teams updates to maintain compatibility and compliance.Numonix powers advanced features like filtered recording,...

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13:38

Microsoft Teams Update - April 2025

Microsoft Teams Insider ·

2025/04/22

Microsoft Teams Monthly Update - April 2025 Teams clients older than 90 days will be blockedGeneral Channel is backDetect sensitive content screen shared in meetingsShare PowerPoint control with all presentersNew Unify Contact Center to Microsoft Teams Integration modelEnforcement of Teams Phone license checks for Extend Contact Centres and Attendant ConsolesM365 Copilot Chat will be pinned by default in Teams and OutlookTeams Devices UpdatesRoadmap WatchThanks to Neat, this month's ...

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15:18

Bookable Desks in Microsoft Teams Explained

Microsoft Teams Insider ·

2025/04/21

Tom Arbuthnot is joined by Microsoft’s Evie Grimshaw to dive into bookable desks in Microsoft Teams and how they fit into the broader solution with Microsoft Places. Bookable desks work with existing Teams devices and software—no new hardware or installs are needed.Bookable desks supports end-to-end booking, from remote reservations to automatic in-office check-ins.Employees maintain control over location visibility with flexible opt-in privacy settings.Admins get actionable insights into des...

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26:54

Exploring Teams Phone Mobile: Mobile UCaaS...

Microsoft Teams Insider ·

2025/04/16

Tom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations. Discussion Points: Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and collaboration tools like Microsoft Teams and Cisco WebExOpportunity: The opportunity for telcos to become key integrators of advanced communicat...

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26:08

Copilot and AI in the Legal Sector and Work...

Microsoft Teams Insider ·

2025/04/09

Matt Peers, the Global COO of Pinsent Masons, shares his insights on the adoption of modern work technologies, particularly AI and Microsoft's Copilot, within the legal sector. Matt discusses his professional journey, including his experiences as both a CIO and COO in prominent legal and professional services firms. He focuses on how he's led efforts to modernize workplaces through technology.How the legal sector is embracing AI—not as a replacement for lawyers, but as a tool to augment their...

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25:29

Thoughts on the Future of Collaboration with Greg...

Microsoft Teams Insider ·

2025/04/02

In this episode, we’re joined by Greg Baribault, who leads the HP business and brings a 26-year legacy from Microsoft, offering unique insights into the evolution and future of collaborative technology. Greg reflects on his transition from Microsoft, where he worked across Exchange Server, Skype for Business, and Microsoft Teams, to leading hardware innovation at HP.He discusses the evolution of Skype Room Systems to Microsoft Teams Rooms and the importance of seamless, instant meeting starts...

en-us

24:10

Microsoft Teams Queues App with Scott Plette, Partner...

Microsoft Teams Insider ·

2025/03/26

Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers. How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insightsUpcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilitiesHow the integration of AI, including Copilot features, will provide intelligent insights, automat...

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15:14

Microsoft Teams Update - Enterprise Connect Special -...

Microsoft Teams Insider ·

2025/03/24

Microsoft Teams Monthly Update - Enterprise Connect Special - March 2025 10 Teams Client UpdatesLive Web ChatInterpreter Agent Demo8 Meetings and Events UpdatesFacilitator Agent on MTR9 Teams Rooms and Places UpdatesTeams Phone Extensibility Explained9 Teams Phone UpdatesEventsThanks to Pure IP, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please wat...

en-us

21:42

The Path from PBX to Microsoft Teams Phone with Tom...

Microsoft Teams Insider ·

2025/03/19

Tom Garland, Global Service Delivery Manager at Willis Towers Watson shares an insight to the journey from traditional PBX systems to Skype for Business, and then to Microsoft Teams. Key considerations and challenges in implementing such large-scale telephony changes across a diverse global workforce The importance of aligning projects with business requirements and managing user expectations to prevent operational complicationsSpecific regional challenges, and experience in implementi...

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32:46

Mastering Microsoft 365 Change with Ally Ward, M365...

Microsoft Teams Insider ·

2025/03/12

Ally Ward, M365 Global Service Owner at a major legal firm, unravels the complexities of managing Microsoft 365 change, sharing effective strategies for handling frequent updates and ensuring seamless IT operations. Ally's role in managing Microsoft 365 changes, focusing on assessing the impact of updates and determining necessary actions for adoption or complianceHow change information can be distributed through Teams channels and how to alert relevant subject matter experts to the appropr...

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25:23

Copilot Practical Applications and Success Stories...

Microsoft Teams Insider ·

2025/03/05

Sarah Miller, Senior Product Marketing Manager - Microsoft 365 Copilot at Microsoft, dives into practical applications of Microsoft Copilot Agents The concept of Copilots and the journey organisations take to adopt and integrate this AI technology effectivelyReal-world use cases, including how Pets at Home are using AI agents to improve operations and efficiencyImportance of enterprise security in AI adoptionThe concept of AI agents, their functions and business value across different industr...

en-us

35:12

Microsoft Teams Phone and Rooms at Kingfisher,...

Microsoft Teams Insider ·

2025/02/26

Matt Sheldrick, M365 Product Designer at Kingfisher, a multi-national retail group with renowned brands including B&Q and Screwfix, shares how the organisation has embraced Microsoft Teams to revolutionise collaboration. How Kingfisher deployed video capabilities in all meeting rooms and even storesThe importance of quick, efficient and robust room setupsThe transition to Teams Phone and streamlining communication, focusing on flexibility and local presenceAI adoption and automation enh...

en-us

152 results

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