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PODCAST

Better Every Shift

FireRescue1’s Better Every Shift Podcast spotlights the passion and perseverance of firefighters. Hosted by Madison, Wisconsin, Firefighter Aaron Zamzow, the show brings kitchen table conversations to the airwaves, always focused on solutions, positivity and the realities of station life. Zamzow and guests tackle myriad hot topics, whether fire service, news or even pop culture-focused, bringing some levity to the often very serious nature of the profession. Dig into what drives firefighters to

government

All Episodes

14:05

Extra Alarm: It’s time for a cabinet-level Department...

Better Every Shift ·

2025/04/01

This week’s Extra Alarm insights come to us from Chief Marc Bashoor, who addresses the crucial need for a unified and elevated national fire service structure. Bashoor argues against the closure of the National Fire Academy (NFA), emphasizing its critical role in providing consistent, advanced training across all states. He also critiques the fragmented federal oversight of various fire and emergency services, and proposes the creation of a cabinet-level Department of Emergency Services to

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01:02:48

Thermal imagers: Andy Starnes talks fireground ‘force...

Better Every Shift ·

2025/03/27

“What’s the building hiding from you?” That’s a key question from Chief Andy Starnes, our resident thermal imaging expert on this special episode of Better Every Shift. Starnes, the founder of Insight Fire Training, joins Zam to dig into all things thermal imaging technology, including how TICs can reveal the building’s hidden dangers, how and why so many firefighters misuse their devices, plus tips and tricks for spending less time staring at a screen and more time locating and mitigating the fire

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08:51

Extra Alarm: Electric vehicle fires – where the...

Better Every Shift ·

2025/03/25

This week’s Extra Alarm insights come to us from Captain Patrick Durham with the Troy (Michigan) Fire Department. Captain Durham addresses the issues firefighters face when dealing with electric vehicle (EV) fires, particularly the challenges posed by thermal runaway events in lithium-ion batteries. Durham covers various methods and tools for extinguishing EV fires, such as firefighting foam, Class D extinguishers, pancake and piercing nozzles, and fire blankets, and ultimately concludes that the

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52:51

Critical connections: The challenges and solutions in...

Better Every Shift ·

2025/03/21

Whether responding to a medical emergency, coordinating disaster relief, or ensuring officer safety in high-risk situations, public safety radio systems provide mission-critical communications that enable first responders to fulfill their missions.What does it take to ensure these systems remain functional, interoperable and adequately funded? This special episode of the Better Every Shift podcast, sponsored by Kenwood, features a panel discussion on public safety radio systems. Guest host

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12:04

Extra Alarm: Conduct a personal AAR in 45 minutes or...

Better Every Shift ·

2025/03/18

This week’s Extra Alarm insights come to us from Chris Paskett, a battalion chief with Eugene Springfield (Oregon) Fire. Paskett details how incident commanders can perform traditional fireground after-action reviews through brief tailboard discussions, capturing audio and tactical worksheets, and conducting thorough audio reviews. Additionally, he covers how to apply AARs to non-operational settings, including employee interactions. By assessing their own performance and preparing for group AARs,

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46:27

‘Restore classes immediately’: Fire service leaders...

Better Every Shift ·

2025/03/11

“There’s no better time than now to watch the Fire Service One Voice message being exercised,” notes former U.S. Fire Administrator Dr. Lori Moore-Merrell on this week’s podcast. The collective message from fire service leaders and organizations focuses on the importance of the National Fire Academy – an institution that, effective Friday, was shuttered for all in-person and instructor-led training, FEMA says as part of a review of programs and funding. Along with Dr. Moore-Merrell, IAFC President

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01:10:41

Chief Kevin Quinn: ‘If you do retention right, you...

Better Every Shift ·

2025/03/06

Recruitment and retention are critical issues impacting fire departments across the country, and while it’s important to level up our efforts there, Deputy Chief (ret.) Kevin Quinn emphasizes a third R – replacement, as in, succession planning. Chief Quinn, who served for over 40 years on the board of the NVFC, certainly understands the importance of such long-term vision and planning, as he has mentored and empowered countless emerging leaders throughout his career. It’s one of the reasons Quinn

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07:04

Extra Alarm: How battalion chiefs can win the hearts...

Better Every Shift ·

2025/03/04

This week’s Extra Alarm insights come to us from Battalion Chief Ben Thompson from the Birmingham Fire Department. The article explores how battalion chiefs can earn the respect and trust of their firefighters through personal interactions that display compassion. Thompson recounts personal experiences to illustrate these qualities, emphasizing the importance of handling small, day-to-day moments with care and empathy. Read the article on FireRescue1.com.

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58:44

‘Hyper-connected to the people we serve’: Chief Dean...

Better Every Shift ·

2025/02/27

Shortly after taking the helm as fire chief of the San Francisco Fire Department, Dean Crispen received the advice to “just be true to your basic values” – perfect guidance for someone whose values are focused on love for the city and wanting it to succeed, particularly after some challenging years. As the city continues to move in an upward trajectory, Crispen’s focus is on making the department hyper-connected to the people it serves. Crispen shares his vision for the department, plus we dig into

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06:47

Extra Alarm: What you need to know about the Social...

Better Every Shift ·

2025/02/24

This week’s Extra Alarm insights come to us from Joan Hill, who details the need-to-know information about the Social Security Fairness Act, which eliminates the Windfall Elimination Provision (WEP) and the Government Pension Offset (GPO). Hill explains the changes and their implications for firefighters, answering key questions like: Who benefits from the Social Security Fairness Act? Will benefits be retroactive? What is the implementation timeline of the Social Security Fairness Act? How can I

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51:26

‘I’m proof that it works’: Zam talks...

Better Every Shift ·

2025/02/20

Zam has been through a lot in the past year, navigating some personal life challenges, plus adapting to an elevated position at work – a change that ultimately put him in command at an MCI active-shooter event. With Dr. Rachelle Zemlok as his guide, Zam reflects on how his focus on building resilience has helped him navigate these life changes and challenging calls. Plus, Dr. Z details the four ways to build resilience so you are better prepared when life starts throwing too many punches.Some

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14:07

Extra Alarm: How to develop a volunteer recruitment...

Better Every Shift ·

2025/02/18

This week’s Extra Alarm insights come to us from Dan Rogers, a third-generation firefighter with the Witt Volunteer Fire Department. Rogers delves into volunteer recruitment challenges and solutions, highlighting the importance of addressing misconceptions about why people aren't joining the fire service. Rogers offers several actionable strategies for increasing volunteer numbers. Read the original article on FireRescue1.

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01:09:59

Curt Varone: ‘Our biggest liability is sitting in the...

Better Every Shift ·

2025/02/13

This week’s podcast revisits one of our most popular shows. Fire service attorney Curt Varone identifies the biggest liability for fire departments – the members who might be looking for a fight – and urges fire service leaders to better address everything from HR issues like discipline to operational issues related to policies and training. We also dig into the need to educate fire service leaders about how to identify those conflict-seeking members who often become frequent litigators, or as

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14:44

Extra Alarm: Borrowing from business simply doesn’t...

Better Every Shift ·

2025/02/11

This week’s Extra Alarm insights come to us from Johnny Torgeson, the assistant chief of operations for Marine Corps Logistics Base Barstow Fire & Emergency Services in California. Torgeson emphasizes the need to reject traditional business-derived leadership models and instead lead differently. The chief explains how to “disrespect the norm,” reinvent your position and put in the work toward a more unconventional approach that doesn’t rely on tools from books that aren’t meant for fire officers

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01:08:56

San Diego Fire Rescue chiefs talk recruitment,...

Better Every Shift ·

2025/02/06

There’s a lot going on at San Diego Fire Rescue, as we hear from Fire Chief Robert Logan and Battalion Chief David Picone with the health and safety office on this week’s Better Every Shift. The department leaders outline a host of unique programs and efforts focused on members. They also address the recent L.A. wildfires (to which San Diego sent resources), plus the debate about DEI that emerged amid the incident. Some topics we hit on the show:Recruitment: Breaking down barriers to reach

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10:05

Extra Alarm: ‘The Great AI Lie’ – greater efficiency...

Better Every Shift ·

2025/02/04

This week’s Extra Alarm insights come to us from Division Chief Chad Crouse, who addresses the impact of AI on mental health and productivity in the fire service. He observes that fire chiefs tend to use time saved by AI to do more at work rather than focusing time saved on personal wellness. Highlighting a cultural expectation that productivity equals success, Chief Crouse calls for a shift in how we deploy technology in order to reclaim time for personal health and relationships. Read the article

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01:07:31

Introducing the Firefighter Mayday Survey with Lt....

Better Every Shift ·

2025/01/30

Orlando Lt. Bassel Ibrahim is carrying the mayday research torch through the launch of the Firefighter Mayday Survey. The project is a variation and continuation of Don Abbott’s Project Mayday following the chief’s death in 2022. Ibrahim shares what drove him to take on such a huge project, which shares real-world mayday and near-miss data to improve firefighter safety, training and tactics. We dig into all things mayday research, plus all this:Proactive vs. reactive RIT RIT’s role as

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11:44

Extra Alarm: ‘I will stay connected to the members’...

Better Every Shift ·

2025/01/28

This week’s Extra Alarm insights come to us from Chief Eric Linnenburger, who focuses on the importance of genuine connection for newly promoted fire service leaders. Linnenburger identifies the challenges leaders face in maintaining a meaningful connection with their teams, backed by What Firefighters Want survey data that reveals a significant disconnect between fire chiefs and line personnel. The chief also shares practical recommendations for building trust and enhancing relationships within the

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01:02:39

Jo Terry: ‘PTSD does not have to end in tragedy’

Better Every Shift ·

2025/01/23

Kentucky Assistant Chief Chip Terry called himself a public servant – and lived by those words, shares his widow, Jo Terry: “He was there to serve the public. Now it's our turn to help serve you.” Following Chip’s death by suicide in 2017, Jo started the Chip Terry Fund, which strives to educate first responders and their families about PTSD and provide funding to offer mental health treatments to those in need. Jo shares Chip’s story, including what healthcare provided missed in their assessments

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08:07

Extra Alarm: Leading through the political...

Better Every Shift ·

2025/01/21

Welcome to FireRescue1’s Extra Alarm – your audible source of original content from FireRescue1. This week’s insights come to us from Eric Latimer, division chief of fire operations for the Springfield (Missouri) Fire Department. Latimer discusses how best to navigate political conversations at the firehouse kitchen table, and emphasizes the need to maintain respect and unity, despite differing opinions, to uphold the mission of effective service delivery. Listen to the end for additional insights

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