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PODCAST

Hospitality Hangout | Expert Strategies & Industry Trends from Hospitality Insiders

Michael Schatzberg & Jimmy Frischling - Hospitality Insiders | Expert Strategies & Trends."

Hospitality Insiders Michael Schatzberg and Jimmy Frischling delve into hospitality trends, food service insights, and investment strategies. Each week, receive insider insights and funny stories that shape the hospitality landscape. They live at the intersection of hospitality, food service, technology, and investment, connecting the biggest players and boldest ideas shaping the industry. Each week, they serve up funny, informative, and wildly entertaining conversations with the insiders who are

business entrepreneurship

All Episodes

00:25:45

Michael Beacham on CPK’s Bold Recipe for Restaurant...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/06/03

In this can't-miss episode of Hospitality Hangout, we sit down with Michael Beacham, President of California Pizza Kitchen, for an entertaining and insightful conversation packed with hospitality stories, expert insights, and insider knowledge.Beacham shares how CPK is embracing restaurant transformation, navigating today’s biggest hospitality trends, and staying ahead in the ever-evolving food industry. From innovation strategies to growth mindset, get a behind-the-scenes look at what it takes to

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00:24:35

Tech-Driven Hospitality: Amir Hudda on the Evolution...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/05/27

What happens when cutting-edge tech meets old-school hospitality? In this episode, we sit down with Amir Hudda, CEO of Qu, to unpack the evolution of restaurant management in a rapidly changing world. From emerging brands to enterprise breakthroughs, Amir shares candid insights on the tech reshaping food service, the trends that matter, and how to future-proof your operation. Whether you're a founder, operator, or just obsessed with the business of hospitality, this one's packed with gold.Get ready

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00:30:38

Free Subs for Danny DeVito? How Jersey Mike’s Landed...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/05/20

What do you get when you mix a legendary sandwich shop, a Hollywood icon, and an $8 billion handshake? One hell of a Hospitality Hangout episode. Mike Manzo, COO of Jersey Mike’s, joins the show to dish on how the brand became a cult favorite—with over 3,000 locations, a relentless focus on unit-level profitability, and yep, Danny DeVito as their secret weapon. From tamper-proof pickles to military-grade consistency, Mike breaks down what it really takes to scale without selling out. Plus, insider

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01:07:41

From NYC Slices to LA Burgers: Digital Hospitality &...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/05/13

In this episode of Hospitality Hangout, we sit down with food entrepreneur and CEO Lawrence Longo, visionary behind Prince Street Pizza, Off the Menu, and Irv’s Burgers. Lawrence shares entertaining and inspiring stories about growing a household name in New York pizza, transforming family legacy into a hospitality empire.Get actionable guidance on restaurant ownership, digital hospitality, and building powerful hospitality networks. Learn how Lawrence’s unique approach to leadership, entertainment,

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00:51:47

From Peaks to Power Plays: Joe Hummel on Leadership,...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/05/06

In this can't-miss episode of Hospitality Hangout, we sit down with Joe Hummel, former CEO of Twin Peaks and current board member of Firebirds Wood Fired Grill, for an entertaining conversation packed with insights and humor. Joe dishes on his journey through the food industry, shares bold perspectives on leadership, and reveals how Twin Peaks has become a case study in restaurant transformation.Whether you're an industry insider, investor, or just love a good story, you'll enjoy our deep dive into

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00:44:53

Shakin' Things Up: Margarita Magic & Marketing Moves...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/04/29

In this unforgettable episode of Hospitality Hangout, we sit down with George Felix, the Chief Marketing Officer of Chili’s, to explore what it takes to lead one of the most iconic foodservice brands through restaurant transformation and into the future of hospitality success. Known for their craveable food, sizzling service, and of course, their world-famous margaritas, Chili’s has long been a trendsetter in the casual dining space.George shares the hospitality strategies that have fueled Chili’s

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00:49:48

Bold Ideas & Breakthroughs: David Meltzer on...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/04/22

In this powerful episode of Hospitality Hangout, we sit down with David Meltzer — Chairman of the Napoleon Hill Institute, renowned business coach, investor, 3x best-selling author, and former CEO of Leigh Steinberg Sports & Entertainment (yes, the inspiration for Jerry Maguire).David isn’t just a titan in the boardroom — he’s a friend to the hospitality industry, a champion of breakthrough tech, and one of the most entertaining, insightful speakers in the business world today.We dig into everything

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00:48:35

From Docks to Disruption: Michael Ungaro on...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/04/15

In this episode of Hospitality Hangout, we dive deep with Michael Ungaro — CEO, visionary, and third-generation owner behind the iconic San Pedro Fish Market and star of the hit Amazon Prime series Kings of Fi$h.Michael shares his incredible journey of restaurant transformation, how to find lasting success in hospitality, and the secrets behind scaling a family-run institution into a national brand. From industry-shaping hospitality insights to laugh-out-loud funny food stories, this episode is

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00:53:13

How Moe’s is Winning the Hospitality Game: Trends,...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/04/08

In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Mike Smith, Chief Brand Officer of Moe’s Southwest Grill, for a high-energy conversation packed with hospitality insights, real-world hospitality stories, and brand-driven restaurant transformation. Mike shares how Moe’s is leaning into emerging hospitality trends, executing bold hospitality strategies, and driving hospitality success in a competitive landscape

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00:49:37

Behind the BIG Deal: This Is What Success in...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/04/01

Big Chicken Joins Craveworthy Brands – Here’s What No One Else Is Telling You! On this episode of Hospitality Hangout, we explore the latest hospitality trends, strategies, and brand experiences with industry leaders Gregg Majewski and Josh Halpern. They take us behind the scenes of Big Chicken’s exciting move to join the Craveworthy Brands portfolio, breaking down how the deal came together and what it means for the future of the restaurant industry.We discuss the business strategies driving this

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00:48:27

Guest Experience as a Strategy with Mike Fiato of Eurest

Hospitality Hangout | Expert Strategies & Industry... ·

2025/03/25

In an industry built on human connection, Mike Fiato brings more than leadership. He brings a philosophy rooted in care, purpose, and emotional insight. His passion for hospitality lives not just in the roles he’s held or the book he’s written, but in the way he sees people. Hospitality, to Mike, isn’t a department. It’s a strategy. And he’s spent a lifetime showing what’s possible when you lead with heart.Key Takeaways:• A trip to Disney showed Mike how small, purposeful actions can deeply impact

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00:48:47

The Smartest Move in Restaurant Tech Is Simplicity...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/03/18

Will Brawley and the ScheduleFly team have spent over a decade and a half proving that success isn’t just about scale. It’s about staying true to what matters. In an industry built on relationships, they’ve created more than a product that works. They’ve built a level of customer service that keeps independent restaurants thriving. Will’s passion for hospitality is reflected not just in the simplicity of ScheduleFly, but in the genuine care he and his team show for their customers. ScheduleFly isn’t

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00:48:24

Spicy Strategies: How El Pollo Loco Stays Hot in QSR

Hospitality Hangout | Expert Strategies & Industry... ·

2025/03/11

With a career spanning finance, operations, and brand leadership, Liz Williams knows a thing or two about shaking up the quick-service restaurant (QSR) industry. She discusses the art of brand reinvention, sharing how El Pollo Loco is modernizing its look, embracing technology, and staying true to its bold, citrus-marinated flavors. Liz unpacks the growing consumer demand for fresh, high-quality fast food, the power of digital engagement and customer loyalty, and the delicate balance between

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00:56:50

Doughnuts, Hustle, and Hospitality: Chris Schultz on...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/03/04

Chris shares how his unexpected first job in a Mexican restaurant set the foundation for a lifelong career in hospitality. From 13 years at Starbucks, where he witnessed its explosive growth, to leading operations at MOD Pizza, Chris has been instrumental in scaling iconic brands. Now at Voodoo Doughnut, he’s keeping the brand’s counterculture roots alive while navigating expansion into Miami, Los Angeles, and beyond.The conversation gets deliciously deep, covering everything from Voodoo’s wild

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00:42:57

From Michelin Stars to Instagram Likes, The...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/02/25

Chef Laurent discusses his culinary world. He tells us of his early days in France to becoming a renowned chef and restaurateur in the United Stated. His blend in fine dining techniques with accessible, high-quality food experiences has led to successful concepts and his latest venture into Philadelphia. Laurent shares his thoughts on the evolution of the restaurant industry, the role of social media in modern hospitality, and the delicate balance between culinary artistry and business

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00:48:50

Ketchup, Crinkle-Cut Fries & 1500 Shake Shacks: Rob...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/02/18

Rob takes us inside Shake Shack, where passion for great food and hospitality perfectly blends. He shares how leading a fast-growing company comes with challenges, but Shake Shack knows how to scale big without losing what keeps the brand unique.Key takeaways:Shake Shack once thought 450 locations was a wild dream—now they’re aiming for 1,500. The secret? Confidence, high sales, and adaptability. Rob believes Shake Shack has proved it can thrive anywhere, now operating in over 30 states.Shatzy and

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00:44:48

Bold Ideas, Breakout Brands, and Big Apple Moves...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/02/11

Jack Gibbons is turning hospitality into an art form. He shares his journey to becoming the CEO of FB Society, an innovative multi-concept restaurant group. Jack’s focus on creating unforgettable guest experiences fuels his passion and success. He has an eye for thoughtful detail and authentic care, revealing how to build brands that guests love and remember.Key Takeaways:FB Society focuses on recognizing and valuing regular guests, creating lasting loyalty and connection beyond transactional

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00:55:25

How Big Mamma Went from a Scrapped Idea to 30...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/02/04

Victor shares the story of Big Mamma’s evolution—from a scrapped concept to a European dining sensation now setting its sights on the U.S. He discusses the brand’s commitment to immersive dining, bold hospitality, and innovative technology, including his latest venture, Sunday.Key Takeaways• Big Mamma was initially meant to be a French breakfast café, but after just six weeks, Victor and his team realized the concept lacked excitement and scalability. They pivoted to Italian cuisine, recognizing

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00:47:07

Big Rock, Ocean Prime, and Butcher and Rose Make Big...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/01/28

David offers a behind-the-scenes look at steering a hospitality powerhouse, weaving stories of the brand’s ambitious growth, innovative concepts, and unwavering dedication to creating unforgettable dining experiences. Cameron Mitchell Restaurants is fine dining, private clubs, and new concepts, and continues to raise the bar for guest engagement and operational excellence.Key Takeaways:• A “Meet Cute” Moment in Business, David shares his initial meeting with Cameron Mitchell, detailing how a simple

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00:27:47

Driving Savings and Simplifying Operations

Hospitality Hangout | Expert Strategies & Industry... ·

2025/01/21

Mike provides insight into Foodbuy’s $32 billion in purchasing power and its mission to level the playing field for independent and multi-unit operators alike. He highlights how Foodbuy’s technology-driven approach helps operators unlock cost savings, streamline purchasing, and improve their bottom line.Key Takeaways:• Customized Solutions: Foodbuy’s programs are opt-in, allowing businesses to tailor solutions to their unique needs.• Tech-Driven Savings: From auditing line items to catching

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281 results

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