Game-Changing Retail Leaders, presented by SAP

The buzz: “Struggling malls should transform into mixed-use centers to keep people coming in” (Amanda Nicholson, Syracuse U.). Why did 5000+ retail brick-and-mortar stores close in 2017? Easy answer: eCommerce is stealing wallet share from legacy retailers. Deeper answer: The new consumer mindset of millennials and gen-z’s. Showrooming 10 minutes on a mobile gets them more info than a day at the mall. Either way, experts advise retailers to transform buildings full of stuff into buildings as social

The buzz: “Struggling malls should transform into mixed-use centers to keep people coming in” (Amanda Nicholson, Syracuse U.). Why did 5000+ retail brick-and-mortar stores close in 2017? Easy answer: eCommerce is stealing wallet share from legacy retailers. Deeper answer: The new consumer mindset of millennials and gen-z’s. Showrooming 10 minutes on a mobile gets them more info than a day at the mall. Either way, experts advise retailers to transform buildings full of stuff into buildings as social

The buzz: “Shoppers are dictating the future of retail” (Ray Hartjen). On January 9, 2007, Steve Jobs – perhaps history’s most radical thinker – uttered eight words in a keynote address: “Today Apple is going to reinvent the phone.” And overnight the iPhone flipped traditional retailing on its head. Now we’re at the intersection where newly emerging next-gen, tech-armed consumers meet the traditional legacy brick-and-mortar retail world. To survive, retailers must perfect their omnichannel strategy

The buzz: “Shoppers are dictating the future of retail” (Ray Hartjen). On January 9, 2007, Steve Jobs – perhaps history’s most radical thinker – uttered eight words in a keynote address: “Today Apple is going to reinvent the phone.” And overnight the iPhone flipped traditional retailing on its head. Now we’re at the intersection where newly emerging next-gen, tech-armed consumers meet the traditional legacy brick-and-mortar retail world. To survive, retailers must perfect their omnichannel strategy