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PODCAST

TIQUE Talks: The Business Podcast for Travel Advisors

Robin Bradley and Jennifer Jacob

Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other industry leaders. With every episode, our mission is to empower you with information, expand what you

business entrepreneurship

All Episodes

18:53

149. Hot Take: Should You Bring On ICs

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/09/19

This week’s Hot Take comes from Niche member Megan, who’s debating a big agency growth move: bring on independent contractors or hire employees? Jennifer and Robin discuss the different aspects of both options starting from clarifying your long-term vision and navigating the legal/financial fine print to tackling the very real emotional side of building a team. You’ll hear strategies for protecting your brand, lightening your workload, and scaling smart (with some bonus insights from Agency

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47:44

148. How A Hotel Prepares for Your Client with...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/09/16

Mark Your Calendars for TIQUE’S BIRTHDAY SALE!Sept. 22nd-26th | Get 15% Off! Boutique hotels may look effortless on the outside, but behind the scenes they run on strategy, teamwork, and a relentless eye for detail. In this episode, Jennifer chats with Candace Berger, Director of Marketing at Wild Door, who represents two of the industry’s remarkable hidden gems: Maison Hudson in New York and Maison Vi Laroi in Paris. Candace pulls back the curtain on what it truly takes to wow guests:

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19:00

147. Hot Take: Generating Leads When You're Not...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/09/12

This week’s Hot Take answers a big question from Niche member Simone: how do you actually build a book of business as a travel advisor? Jennifer and Robin spill their best tips for finding your ideal audience, creating content that grabs attention, and showing up on social media where your potential clients already hang out. You’ll learn why leading with value builds leads, how clear messaging makes your brand unforgettable, and why consistency is your secret weapon. They also give their

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49:32

146. Turning Theme Park Travel Into A Luxury...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/09/09

Get ready for a fun and inspiring conversation with Lauren Quirk, Founder of Travel With Character®! Lauren is proof that theme park travel can be just as chic, seamless, and story-driven as a luxury FIT trip. From hand-picking resorts and tickets to crafting VIP tours and personalized itineraries, she and her team sprinkle creativity, precision, and a little magic into every detail. With her bubbly personality and entertainment background, Lauren shares how she went from Broadway stages to

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16:40

145. Hot Take: What “Luxury Travel” Really Means in 2025

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/09/05

“Luxury” has officially become the most overused word in travel, and in this Hot Take, Robin and Jennifer are calling it out. They break down the Virtuoso 2025 Luxe Report, which reveals that travelers are taking fewer trips but spending more on immersive, meaningful experiences. They get candid about the pressure on advisors to chase ultra-high-ticket trips and why real success is not defined by a $100K price tag. They share strategies for carving out your own niche, whether that means

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42:34

144. How To Be A Mentor In A Competitive Industry...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/09/02

Behind every thriving travel advisor is a mentor who believed in them first. In this episode, Rebecca Alessia, owner of Wonderology Luxury Travel Experiences and a Condé Nast Traveler Top Travel Specialist for 2023 and 2024, joins Jennifer to talk all things mentorship. Rebecca shares how her own mentors helped shape her success, why she’s passionate about paying it forward, and what makes mentorship so valuable in today’s fast-growing travel industry.You’ll hear her take on the difference

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7:03

143. Hot Take: Low-Cost Marketing For Travel Advisors

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/08/29

Welcome to the new “Hot Take” series! Each Friday, Jennifer and Robin will bring you timely, bite-sized conversations designed to give travel advisors a little more insight, clarity, and connection heading into the weekend. No fluff, no filler, just real-time reactions to what’s happening in the industry and what their community needs most.In this kickoff episode, they answer a question from Leonora, a luxury travel advisor looking to grow her social media reach without overspending. They

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46:04

142. How To Be An Advocate For A Destination with Dr....

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/08/26

What does it really mean to advocate for the destinations you send clients to? Dr. Paige Viren, an accomplished leader in sustainable tourism, shares why sustainability goes far beyond protecting the environment. From cultural preservation and economic equity to social responsibility and overtourism, she breaks down the many layers of sustainability and how they directly impact travelers and the communities they visit. Learn how sustainable choices don’t have to negatively impact or

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43:28

141. How To Take A Break From Your Business

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/08/19

Whether it’s for maternity leave, a medical emergency, or just a much-needed reset, taking a break from your business can feel overwhelming. In this highly requested episode, Robin and Jennifer share strategies to help you step away without losing momentum! They talk about how to prepare for both planned and unexpected absences, from building detailed timelines and communicating with clients early, to creating emergency plans and documenting your processes. You’ll learn why an abundance

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56:35

140. Behind The Scenes Of A Host Agency with Keith...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/08/12

Ever wondered what really goes into running a high-performing host agency? Keith Walden, founder of Departure Lounge, shares how he built a values-driven agency that empowers over 320 advisors across 13 countries and why mentorship, collaboration, and kindness are non-negotiables. With nearly four decades of experience, Keith reveals the secrets behind Departure Lounge’s explosive growth, what he looks for in advisors and partners, and how he’s blending innovation with human connection to

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53:54

139. Why You Need A True Operations Strategy To Scale...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/08/05

If you have ever felt like you’re the glue holding your business together or that stepping away for even a day would send everything into chaos, this conversation is a must listen! Jennifer and Robin are joined by seasoned business strategist, Melissa Franks, to unpack one of the most important and often overlooked pieces of sustainable growth: operational strategy. Melissa has even served as their own Fractional COO, guiding them through tough decisions and intentional enhancements within

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40:40

138. Client Experience Series: In-Destination...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/07/29

This episode wraps up the Client Experience Summer Series with a deep dive into in-destination management and post travel follow-up. Robin and Jennifer share strategies for setting healthy boundaries with clients while they're traveling, so you can deliver high-touch service without feeling glued to your phone. From crafting a powerful pre-travel email to offering in-destination communication as a premium service, you'll hear how to create a smooth client experience that doesn't sacrifice

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50:26

137. Client Experience Series: Confirming & Nurturing...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/07/22

One of the most overlooked parts of the client experience actually happens after they say yes to the proposal. In this episode, Robin and Jennifer break down what to do the moment a client gives the green light. From confirming bookings and managing approvals to protecting your business and setting up a strong nurture sequence, they share how to create a smooth, streamlined journey all the way to departure day. You’ll hear how they built a system that blends automation with personalization,

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49:55

136. Client Experience Series: The Proposal

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/07/15

Stay Cool this Summer with Cozy Earth!Cozy Days Discount: Get 40% off with code COZYTIQUE from July 15-22 Creating a travel proposal is more than plugging numbers into a spreadsheet. It’s about telling a story your client wants to step into. In this episode, Jennifer and Robin share how to create proposals that feel like an experience from start to finish. Learn how to ask the right intake questions, tailor your recommendations with confidence, and choose suppliers that align with your

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47:54

135. Client Experience Series: The Intake Call

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/07/08

Your intake call isn’t just a casual chat. It’s your power move. In this episode, Jennifer and Robin share why this second step in your client experience journey can make or break your ability to close the sale. They explain how to lead with confidence, ask thoughtful questions that uncover what your clients really want, and position yourself as the expert from the very first conversation. You’ll also learn how to use tech tools like AI to stay fully present while capturing key details

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37:33

134. Client Experience Series: The Inquiry

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/07/01

In the kickoff episode of this year’s summer series, Robin and Jennifer take a closer look at the inquiry phase, the first step in the client journey and a powerful opportunity to set the tone for a high touch, personalized experience. Rather than viewing the inquiry form as just a lead filter, they reframe it as the beginning of the onboarding process. This attracts dream clients, sets expectations, and lays the foundation for lasting relationships! Learn how to design strategic inquiry

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44:30

133. Running a Business That Doesn't Run You with...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/06/24

If your business is leaving you drained, this episode might be the reset you need! Lizzie Alex, Senior Travel Advisor and Director of the D.A. Luxury Travel team, shares how she’s helped build a business that works for her, not the other way around. She breaks down the systems, tools, and mindset shifts that have helped her create structure, avoid burnout, and deliver high-level service without being constantly “on.” From using platforms like Asana and TripSuite to outsourcing

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50:08

132. Organically Growing A Team Of Advisors with...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/06/17

What does it really take to build a high-performing team in the travel industry? Sarah Fazendin, founder of Videre Travel, spills it all. From solo advisor to visionary team leader, she shares the exact strategies that helped her scale with intention without sacrificing quality or cohesion. In this episode, you’ll learn how Sarah sets clear expectations, builds a strong company culture, and hires for more than just experience. She breaks down her onboarding process, her approach to

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59:34

131. Is A Membership Model Right For Your Travel...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/06/10

Stephanie Malakie, founder of Empress Travel Club, discusses a business model that’s gaining serious traction in the luxury travel world: memberships! The same concept behind your favorite wine club or go-to subscription service is now helping travel advisors lock in dream clients and keep them for the long haul. Stephanie shares why today’s ultra-wealthy travelers are craving more than just beautiful vacations. They’re looking for trusted partners who get them, know their preferences

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48:47

130. How To Convert Your Social Media Followers To...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2025/06/03

Followers are great, but clients pay the bills! Katie Brown, founder of Hey Party People and a top-performing agent at Travelmation, tackles a question so many travel advisors and business owners wrestle with: How do you actually turn followers into clients? In this episode, Katie shares how she went from joining the travel industry to fund her son’s adoption to building a $7M business in just five years. She dives into the strategies behind her success like using personal storytelling,

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189 results

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