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PODCAST

The Australian Small Business Show

Kristy-Lee Billett

The Australian Small Business Show has been created by small business owners, for small business owners. Your hosts Matt Heighway and Kristy-Lee Billett, who have both been running businesses for over 15 years, will bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business. Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and

business entrepreneurship

All Episodes

16:47

Budgets and Elections – What Does it Mean for Small...

The Australian Small Business Show ·

2025/04/12

Welcome to this weeks’ episode of The Australian Small Business Show!Today we’re discussing no ones favourite topic, but an important one for small business owners – budgets and elections.As we are all aware, recently the Federal Election was called for the 3rd May, we’ve had the Federal Budget delivered, and the response from the opposition. As we discuss today, a budget in an election year often has a very different flavour – a short term focus designed to maximise votes.We unpack the impacts

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14:15

Being Finance Ready – Making Sure the Numbers Stack Up

The Australian Small Business Show ·

2025/04/05

Welcome to this weeks’ episode of The Australian Small Business Show!In todays episode we are featuring a follow up from our conversation last week with Finance Broker Anthony Hopson of Urban Brokers.Today we are discussing why as a small business owner it’s important to be finance ready at all times, whether you’re planning to seek finance for personal or business use, now or in the future.The key topics we covered today were:·Bank and lenders don’t finance chaos, so if your reporting or debt

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20:55

Market Trends with Finance Broker Anthony Hopson

The Australian Small Business Show ·

2025/03/29

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we’re chatting to Finance Broker Anthony Hopson of Urban Brokers about market trends that matter to small business owners when it comes to accessing finance.Anthony is a home, investment and business finance broker with a wealth of experience supporting small business owners with their personal and professional finance needs.He provides a fresh perspective and humanised approach. Unlike other brokers, Anthony takes

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17:44

Common Mistakes Business Owners Make with their...

The Australian Small Business Show ·

2025/03/22

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode of The Australian Small Business Show, we dive into the top five mistakes small businesses make when dealing with customers. Avoiding these common pitfalls can help you build stronger relationships, improve customer satisfaction, and drive business growth. Whether you're a seasoned entrepreneur or just starting out, this episode provides actionable insights to enhance your client interactions.The common mistakes we

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18:49

Can my Superannuation Help Me in My Small Business

The Australian Small Business Show ·

2025/03/15

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are leaning into Matt’s expertise and talking about superannuation and how we small business owners cane it to help them in their business, legally. We discuss a specific strategy using property and also why it is important for small business owners to engage with the superannuation well before they need it.The information discussed today is general in nature, and not legal or financial advice. We start this

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15:04

How to Take a Break From Your Business Without it...

The Australian Small Business Show ·

2025/03/08

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode,we dive into the essential mindset shifts, systems, and strategies you need to build a business that runs smoothly—even when you’re not there. From documenting processes to training a reliable team and automating daily tasks, we cover practical steps to help you take time off without stress. Plus, learn how to financially plan for your holiday and ensure a smooth return.Our key points of discussion in this

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12:48

Cost Saving Tips for Business Owners

The Australian Small Business Show ·

2025/03/01

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are following on from last weeks episode on money challenges, and looking at some cost saving tips.Specifically we chat about: Looking at your P&L Auditing Subscriptions Comparing and Re Negotiating Insurance, Phone and Internet Plans Streamlining and Leveraging System Automating TasksConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our

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18:55

The Most Common Money Challenges Small Business...

The Australian Small Business Show ·

2025/02/22

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are joined by special guest Lexi Smith from Money Vine. Lexi is actually a returning guest, and we’re very excited to have her back on the podcast.After a decade as a financial adviser, Lexi hung up her heels to focus on helping other mums (and their partners) get on top of their finances, rather than simply making the wealthy, wealthier. She works with individual and business owners to better manage their

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15:21

The Three Biggest Hiring Mistakes Small Businesses Make

The Australian Small Business Show ·

2025/02/15

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we are talking about hiring staff for your small business and Kristy-Lee shares her expertise on the biggest, and most common mistakes she sees small businesses make when it comes to hiring staff.Today we focus on three themes of mistakes:1)Hiring for the wrong role. when we lack clarity about what role we need to hire for, we are bound to have problems with the hire.2)Hiring the wrong person. Whether it’s a skills

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12:46

The Importance of Streamlining Processes and Operations

The Australian Small Business Show ·

2025/02/08

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we are talking about why it’s critical to review and streamline business operations and the cost savings that can be achieved by doing do.We discuss the common operational bottlenecks, and signs that it’s time for an operational review, and also share some of our favourite strategies, and AI tools we’ve been using, which might be able to help you simplify, streamline and improve your operational efficiencies.We also

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12:17

How We Leverage Using VA’s to Support Our Businesses...

The Australian Small Business Show ·

2025/02/01

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are following on from last weeks episode where we were joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth. In today’s episode Matt and Kristy-Lee share how they leverage the support of VA’s (virtual assistants) to support their businesses, and how their clients do the same.We share practical strategies on how you too can

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17:29

When and Why To Engage a Virtual Assistant to Support...

The Australian Small Business Show ·

2025/01/25

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth. Adrienne is an experienced personal virtual assistant and mentor to other established and aspiring VA’s across Australia.Since the beginning, Adrienne has held a passion (and a knack) for all things organisation and facilitation and has made it her business to ensure

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16:04

Setting Your Intentions and Goals for 2025

The Australian Small Business Show ·

2025/01/18

Welcome to this weeks’ episode of The Australian Small Business Show.In today’s episode we are talking about setting your goals and intentions for 2025.Specifically today, we unpack the SMART goal setting framework. SMART is an acronym and here is the breakdown of how to create SMART goals:Specific: Your goals needs to be specific, this means you need to clearly define what you want to achieve. This might be increase revenue by 10%, secure 5 new high ticket clients who spend at least $50k each

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13:14

The Power of Reflection

The Australian Small Business Show ·

2025/01/11

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are talking about the power of reflecting back on 2024 in order to set yourself up for a successful 2025.Specifically, we recommend reflecting on:Top Lessons Small Businesses Learned in 2024What were the lessons you learnt last year (good or bad)?What specifically have they taught you?What knowledge have you gained?Reflect On and Celebrate Your Wins:Acknowledge the milestones you achieved, big or small.It’s

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17:56

5 DIY SEO Tips for Your Small Business

The Australian Small Business Show ·

2024/12/21

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are following on from our discussion last week with Ryan Griffin from Chunky Duck.Today we are sharing 5 simple SEO strategies for small businesses who want to do a little DIY SEO over the Christmas period.Our 5 strategies are:1. Keyword Research – Find What Your Customers are Searching ForKeyword research is the foundation of any successful SEO strategy. It helps you understand what terms your potential

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20:51

What is SEO and Why Is It Important with Ryan Griffin...

The Australian Small Business Show ·

2024/12/14

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are joined by special guest Ryan Griffin from Chunky Duck.Like many of us entrepreneurs, Ryan’s journey to his current business has not been a straight line. Initially a professional baseball player, he returned to Australia ready to start his career in digital marketing. He worked for many years in a marketing agency before turning to scuba diving and juggling freelancing. As Covid hit he went all in on his

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09:38

Increasing Your Prices

The Australian Small Business Show ·

2024/12/07

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s timely episode, we take a quick dive into how to confidently deliver a price increaseto your customers.Increasing prices can be a delicate process, but with the right approach, businesses can do itconfidently without losing customers. Here are some strategies to consider:Communicate Clearly and Transparently: Explain the reasons behind the price increase to your customers. Whether it's due to rising costs, improved

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11:55

It's Sale Season - Should You Have a Sale?

The Australian Small Business Show ·

2024/11/30

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s timely episode, we briefly chat about the impact of the Black Friday Sales and 5 tips for any business owner thinking about offering a discount or having a sale.Offering discounts can be a great way to attract customers and boost sales, but it's important to approach it strategically. Here are five key considerations for businesses planning to offer discounts on their products and services:Understand Your Profit Margins:

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13:21

What is a Financial Coach and How Can They Help with...

The Australian Small Business Show ·

2024/11/23

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are joined by special guest Lexi Smith from Money Vine.After a decade as a financial adviser, Lexi hung up her heels to focus on helping other mums (and their partners) get on top of their finances, rather than simply making the wealthy, wealthier. She works with individual and business owners to better manage their money to achieve their goals.In this episode, we talk to Lexi about what exactly a financial

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11:05

What Are Google Reviews and Why Collect Them

The Australian Small Business Show ·

2024/11/16

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we arerevisiting something we touched on in Episode 21 – Google Reviews.In that episode we were looking at 5 low cost ways to attract new customers, and we touched on the value of Google Reviews.Today we’re diving deeper into what they are, and why they are good to do.Specifically we look at:-How Google Reviews help your SEO;-Why other customers want to read them;-How you can improve business when reviews aren’t

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