x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Australian Small Business Show

Kristy-Lee Billett

The Australian Small Business Show has been created by small business owners, for small business owners. Your hosts Matt Heighway and Kristy-Lee Billett, who have both been running businesses for over 15 years, will bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business. Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and

business entrepreneurship

All Episodes

16:33

The Importance of Your Email List

The Australian Small Business Show ·

2026/03/07

Hello and welcome to this weeks episode of The Australian Small Business Show.In this episode we discuss the importance of building and maintaining an email list for your small business. With so much attention placed on social media followers, likes and engagement, it can be easy to overlook one of the most valuable marketing assets you can have. We unpack why your email list is something you truly own, unlike social media platforms where algorithms change and accounts can disappear overnight.We

en

17:37

Are You Clear on Your Company Values

The Australian Small Business Show ·

2026/02/28

Hello and welcome to this weeks episode of The Australian Small Business ShowIn this episode we are following on from our conversation last week with returning guest Amy Lee from Heart Content, and picking up on one of the key threads she raised – business values. We unpack what business values actually are, how they differ from your value proposition, and why so many small business owners either overlook them or treat them as something that just gets written on a wall and forgotten.We discuss the

en

21:31

Why Every Small Business Needs a Brand Story Strategy...

The Australian Small Business Show ·

2026/02/21

Hello and welcome to this weeks episode of The Australian Small Business Show.Today we are joined by returning guest Amey Lee from Heart Content.With years of experience helping brands bring together story, strategy, and content, Amey shows business owners how to increase their impact, streamline their marketing, amplify their message and attract their tribe by harnessing the power of brand story. Her career in brand and marketing spans more than 20 years and includes clients such as Fernwood

en

21:14

Is It Time to Rethink Your Customer Experience and...

The Australian Small Business Show ·

2026/02/14

Hello and welcome to this weeks episode of The Australian Small Business Show.In this episode we’re diving into the customer journey and why it’s time for small business owners to refresh and rethink how we attract, convert and retain customers in 2026. We unpack the difference between the buyer’s journey and the customer experience journey, and why both deserve intentional planning rather than being left to chance. From awareness right through to advocacy, we explore how we can be more strategic

en

20:07

Keeping Things Human When You Automate

The Australian Small Business Show ·

2026/02/07

Hello and welcome to this week's episode of The Australian Small Business Show.In this episode, Matt and Kristy-Lee are joined by returning guest Val from Viya Technology to explore a very timely topic for small business owners, how to automate your business without losing the human touch. With AI and automation tools becoming more accessible than ever, many business owners are keen to improve efficiency but are equally concerned about how technology might impact customer experience, relationships

en

12:53

Is Employee Loyalty Dead?

The Australian Small Business Show ·

2026/01/31

Hello and welcome to this weeks episode of The Australian Small Business Show.In this episode, Matt and Kristy-Lee tackle a big question many small business owners are asking right now, is employee loyalty dead? Drawing on their own experiences and observations of the next generation entering the workforce, they explore how the traditional idea of loyalty as a trade for long-term job security has shifted. With changing expectations, generational differences and the lasting impact of the pandemic,

en

18:07

How to Hire Better in 2026

The Australian Small Business Show ·

2026/01/24

Hello and welcome to this week's episode of The Australian Small Business Show.In today’s episode, Matt and Kristy Lee dive into one of the biggest challenges facing small business owners right now hiring the right people in a rapidly changing landscape. With 2026 firmly on the horizon, they explore how the rules of recruitment are shifting, why hiring mistakes are more costly than ever, and how business owners need to adapt their approach to attract and retain great staff in a competitive market

en

19:42

Getting Help to Systemise Your Business

The Australian Small Business Show ·

2026/01/17

Welcome to this weeks’ episode of The Australian Small Business Show!Today we have a returning guest - James Brown from BizTach Guru. James is a Certified Master SYSTEMologist® | SME Technology Expert | Time-Saving Specialist | Business Systemisation Pro.James stands at the forefront of business operation simplification, with a rich 20-year history spanning from manufacturing to tourism, currently specialising in construction and building trades.Through his venture, BizTech Guru, he introduces

en

16:55

What's Your Word of the Year?

The Australian Small Business Show ·

2026/01/10

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are discussing our words of the year and why a word of the year can be more powerful than a New Year Resolution. It is not about perfection; it is all about direction.How you choose your word of the year will be personal to your journey as a small business owner. It should solve a current problem and help guide your decision when things get busy or messy.Your word of the year, like a New Year's Resolution, should make you

en

14:43

The Importance of Slowing Down to Speed Up

The Australian Small Business Show ·

2026/01/03

Welcome to this weeks’ episode of The Australian Small Business Show! Today we are discussing the importance of slowing down to speed up in business, and why we all find it so hard as entrepreneurs and small business owner to take a break, re charge, refill our cup and take the time we need to pause.When we don’t take time to slow down, pause and rest, it’s very easy to get stuck in the weeds, and feel like you’re constantly chasing everything and everyone – and getting nowhere.Taking a break,

en

18:10

The Power of Breathwork to Help You and Your Small...

The Australian Small Business Show ·

2025/12/27

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we’re joined by returning guest Anthony Hopson. When we last had Anthony on the podcast he was talking about his work as a Finance Broker with his business Urban Brokers and today he is back to talk about how he supports business owners in an entirely different way – through teaching Breathwork.As Anthony shares today, how we breathe impacts our work performance, stress management, decision making and emotional

en

11:31

Our 2025 year in Review and What's Happening in 2026

The Australian Small Business Show ·

2025/12/20

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode Kristy-Lee and Matt are talking through their 2025 years in review, from the lessons learnt to what went well. For many of us it’s been a tough year in business, so we’re not going to sugar coat it, this has been one of those years. Expectations have been high, budgets have been low and tensions have emerged.Then we turn our minds to 2026 and what we have on the horizon, both for the Australian Small Business Show

en

20:06

The 3 Questions to Ask Yourself Before The Year Wraps Up

The Australian Small Business Show ·

2025/12/13

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode Kristy-Lee is sharing a simple but really helpful reflection practice that she does at the end of each year to help her start to map out how she will start the year ahead. And to show we walk the talk, we’re going to walk through this exercise live with you.There are 3 questions to ask yourself before the year wraps up:1)What will you stop doing in 2026?2)What will you keep doing in the new year?3)What will you

en

20:08

The Systems and Structures That Keep Us Sane in Business

The Australian Small Business Show ·

2025/12/06

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we up from last week’s conversation with Elise from Thryv, shifting the focus away from tech tools and toward the deeper systems and processes that make a small business more resilient. As the year winds down and business owners across the country juggle school events, holidays, deadlines, and fatigue, they explore what it really takes to run a business that doesn’t constantly feel like a roller coaster. Our goal:

en

19:59

Building Business Resilience Through Smarter...

The Australian Small Business Show ·

2025/11/29

Welcome to this weeks’ episode of The Australian Small Business Show!Today we’re joined by Elise Balsillie from Thryv to talk about building business resilience and growth through smarter technology.As Head of Thryv Australia and New Zealand, Elise leads teams across customer channels, helping businesses streamline operations, embrace technology and grow with confidence through digital transformation.With more than 25 years of experience in media, education and technology, including two decades at

en

15:27

Closing Your Business Over Christmas? How to Get It...

The Australian Small Business Show ·

2025/11/22

Welcome to this weeks’ episode of The Australian Small Business Show!Today we’re talking about a time of year we all look forward to, but can often come with unnecessary headaches – Christmas close downs. Here’s what we cover:Communicating the Closure Early:Start telling people now, if you haven’t already. Use every channel: website banner, Google Business Profile, email list, socials, invoice footer, and phone voicemail. Be explicit about things like final working day, re-opening day, response

en

20:13

6 Sales Tips for Small Business Owners

The Australian Small Business Show ·

2025/11/15

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are sharing 6 Sales Tips for Small Business Owners Sales is the lifeblood of every small business. But let’s be real, most of us don’t love it….This episode breaks down how to sell more effectively without feeling “salesy,” and how small business owners can turn conversations into conversions.1. The Mindset Shift: From Selling to Helping People hate being sold to but love being helped. Position your offer as a solution,

en

18:19

How to Choose the Right VA with Adrienne Donnelly...

The Australian Small Business Show ·

2025/11/08

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are joined by returning guest Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the tricky topic of how to choose the right VA for your small business. Knowing you need (or want) a VA is one thing, but selecting the right one is quite another challenge. In this discussion we unpack how to make a great decision on who you engage as a Virtual Assistant for your small business. Adrienne is an

en

17:54

What Defines a ‘Small Business’?

The Australian Small Business Show ·

2025/11/01

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are talking about something that you might think we would have already covered here on the show – what actually is a ‘small business’. We’re looking at this both in terms of what the definitions various government agencies have, as well as our own perception of what small business means.The Definitions that Matter The Australian Taxation Office (ATO) defines a small business as one with under $10 million in annual

en

20:54

The Importance of The Support We Have Around Us With...

The Australian Small Business Show ·

2025/10/25

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are talking about the support networks we have around us as small business owners with Dr Leanne Faulkner from Fortitude at Work.A little about Leanne:Many people in the business community might know me as “the soap lady” or the “goat lady”. Our youngest son had suffered with eczema from birth and in an effort to ease his discomfort I learned how to make goat’s milk soap as a gentle protective skin care alternative. In

en

90 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...