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PODCAST

No Vacancy Live!

No Vacancy Live

No Vacancy is home to the hospitality industry"s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

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All Episodes

03:57

Hilton Launches Outset Collection: Giving Indie...

No Vacancy Live! ·

2025/10/24

Just unveiled at #TheLodgingConference, Hilton’s Outset Collection is redefining what it means to be an independent hotel — giving “indie gems” a global stage to shine while staying true to their identity. In this interview, Glenn Haussman chat with Kevin Osterhaus of #Hilton to talk about how Outset empowers hotels that have soul — properties that fit their place, not a mold. Kevin shares how Hilton is bridging the gap between individuality and brand strength, with properties launching in Los

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04:39

Starting Anew in Hospitality: How Greg Presley is...

No Vacancy Live! ·

2025/10/23

Starting a new business is never easy — but after 39 years in the#hotelindustry, Greg A. Presley decided it was time to bet on himself. I caught up with Greg on the show floor during The Lodging Conference for #NoVacancyNews, where we talked about his leap of faith to launch Presley Hospitality, the power of relationships, and why getting “back to the basics” in #hotelmanagement might be exactly what the industry needs right now. Greg’s focus on smaller#hotelowners, personalized service, and good

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11:22

983: Mitch Patel on Building a Stronger Hospitality...

No Vacancy Live! ·

2025/10/21

I had the chance to interview keynote luncheon speaker Mitch Patel, President & CEO of Vision Hospitality Group, on stage during the Southern Lodging Summit this past August. Here's that keynote session for you. We covered a lot of ground — from the early days when Mitch cashed out his 401(k) to build his first hotel, to how he’s navigating today’s market with a laser focus on #operationalexcellence, smart development, and a culture built to last. Mitch talked about how passion drives everything he

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01:00:37

FNA 191: Zack Gharib - President of Red Roof

No Vacancy Live! ·

2025/10/20

Zack Gharib is running up success after success as President of Red Roof. We think that streak is about to end as he joins Glenn, Craig, Producer Dave and Doctor Producer Suzanne for some drinks and laughs to kick off the weekend.

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06:45

Living, Not Just Lodging — Inside StayAPT Suites with...

No Vacancy Live! ·

2025/10/18

Extended stay is dominating the hospitality pipeline, but not all brands are the same. For #NoVacancyNews, I spoke with Jennifer Kearney, CMO of StayAPT Suites, about how they’re redefining the category with a true apartment-style experience. During The Lodging Conference we discussed the psychology of space, the importance of privacy and independence, and why StayAPT’s purpose-built design is attracting both long-term and transient guests. This isn’t just about sleep — it’s about living your life

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03:56

How Foodbuy Helps Hoteliers Do More With Less

No Vacancy Live! ·

2025/10/17

Doing more with less — that’s the reality for every #hotel operator today. I spoke with Cam Schultz, CEO of Foodbuy, about how smarter #procurement strategies and better technology are helping hoteliers protect margins, manage supply chains, and keep kitchens running smoothly — even when staffing is tight. Cam shared how #Foodbuy is giving operators a clearer look at costs, helping teams cut waste and focus on what really matters: creating great guest experiences. If you’re trying to control

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58:30

Bonus: How to Empower Hotel Staff with Tech &...

No Vacancy Live! ·

2025/10/17

Great hospitality starts with confident employees. Without them, guest satisfaction—and the bottom line—suffers. That’s why I hosted a Hotel Business Hot Topics roundtable with: 👉 Eric Rubino – Chief Operating Officer/Principal, extreme hospitality 👉 James Carroll – CEO, Crestline Hotels & Resorts 👉 Jessica Lee – Global Officer, Talent Acquisition + Associate Development, Marriott International 👉 Melissa Burghardt – CEO, Axonify We explored how #technology, #training, and empowerment come

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03:55

Opportunity in Uncertainty — West Coast & Canadian...

No Vacancy Live! ·

2025/10/17

When the market gets wobbly, some run scared — others lean in. For #NoVacancyNews, I spoke with Doug Rigoni of West Coast Hospitality and Mark Hope of Coast Hotels at The Lodging Conference to explore how uncertainty is creating real opportunity across the West Coast and Canada. We talk about RevPAR trends, risk-taking mindsets, and why tertiary markets are struggling while primary cities still show promise. From Hawaii to Whitehorse, these operators are thinking differently — and that’s where the

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27:49

983: When Music Leads, Hospitality Follows — Inside...

No Vacancy Live! ·

2025/10/16

What if your hotel stay felt like a backstage pass? In this episode of #NoVacancyNews, Glenn Haussman and Anthony Melchiorri talk with Oscar Serrano of UMusic Hotels about how Universal Music Group is transforming hospitality into a full-blown entertainment ecosystem. From a 1945 theater at the heart of their Madrid flagship to genre-personalized guest experiences, this isn’t your typical luxury hotel. They explore how music drives design, revenue, and community — and why the room is just one part

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05:25

Staypineapple’s Dina Bolen: How to Stay Profitable...

No Vacancy Live! ·

2025/10/16

Tough times don’t mean you stop having fun. That’s what Dina Belon, President of Staypineapple Hotels, reminded me for #NoVacancyNews during the The Lodging Conference. She’s navigating rising costs, labor challenges, and market uncertainty — but with her trademark optimism and energy intact. Here’s what I loved from our conversation: 👉 Don’t panic — stay focused. Hospitality is cyclical, and the goal is to adapt without losing your cool. 👉 Stay close to your guests. Dina’s team launched a

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20:05

982: From F1 to MLB: How MGM Resorts Shapes the...

No Vacancy Live! ·

2025/10/15

Las Vegas is evolving from a gaming town into one of the world’s premier sports destinations — and MGM Resorts International is leading the charge. In this interview, Lance Evans, SVP of Sports & Partnerships at MGM Resorts, explains how: ⚾ The arrival of Major League Baseball will transform the Las Vegas calendar. 🏒 The success of the Golden Knights, Raiders, and Aces unlocked a new era of major league sports. 🏟️ MGM’s position in the “Golden Triangle” creates unmatched opportunities for fans

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03:57

Why Management Companies Matter in Hotel Deals | Mark...

No Vacancy Live! ·

2025/10/15

Management companies don’t always get top billing in deal conversations… but they should. At The Lodging Conference, I sat down with Mark Crisci, Principal & Chief Investment Officer at Azul Hospitality, to dig into the real role management companies play in transactions—especially in a slow market. Here’s what stood out: 👉 With deal flow down, management changes are often triggered by lender involvement rather than new owners. 👉 Azul approaches every potential takeover carefully. If the current

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43:27

981: Jerry Inzerillo on Saudi Arabia’s $64B Diriyah...

No Vacancy Live! ·

2025/10/14

Saudi Arabia is building one of the most ambitious #hospitality and #tourism projects in the world—and Jerry Inzerillo is leading it. On No Vacancy Live, Anthony Melchiorri and I spoke with Jerry, CEO of the Diriyah Gate Development Authority, about the $64B master plan to transform the birthplace of the Kingdom into a cultural destination with 42 new hotels, 1,000 shops, and a fully walkable heritage city. Here’s what stood out: 👉 The project has already welcomed 4 million visitors since reopening

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05:13

How First Hospitality Plans for 2026 | David Duncan &...

No Vacancy Live! ·

2025/10/14

Margin pressure. Rate uncertainty. Shifting investor expectations. Welcome to 2026 planning season. During The Lodging Conference, I spoke with David Duncan, President & CEO of First Hospitality, and Marissa Ballan, Chief Investment Officer, about how their team approaches the next phase of the hotel cycle — with discipline, data, and confidence. Here’s what stood out: 👉 First Hospitality has spent months renegotiating contracts and sharpening cost control to offset margin compression. 👉 The

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05:32

Keeping Humanity in Hospitality | Eric Rubino & Ryan...

No Vacancy Live! ·

2025/10/12

Technology shapes the industry — but humanity defines it. At The Lodging Conference, I spoke with Eric Rubino and Ryan Alpert of Extreme Hospitality about how hotel leaders can balance technology, fundamentals, and human connection to stay grounded in an unpredictable market. Here’s what stood out: 👉 Deals are harder to pencil out, so success depends on discipline and daily fundamentals. 👉 Conferences like this one help leaders share ideas, gauge sentiment, and stay realistic—not overconfident

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03:37

Resilience, Realism, and the Rise of Experiential Travel

No Vacancy Live! ·

2025/10/11

Hospitality pros are feeling the headwinds — but also something else: cautious optimism. For #NoVacancyNews I spoke with Brittney Jones of Brittain Hotels & Resorts to find out what owners are really thinking. From interest rate shifts to #hotel brand reinventions to economic headwinds, we get into the mindset behind the moves. We discuss the emotional fatigue that’s driving hope, the surge in independent hotel strategies, and why experiential travel isn’t just a buzzword — it’s the new baseline. If

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05:28

Focus on What You Can Control | Joseph Bojanowski, PM...

No Vacancy Live! ·

2025/10/09

Budget season feels tighter—and more uncertain—than ever. At The Lodging Conference, I spoke with Joseph Bojanowski, President of PM Hotel Group, about how he’s tackling budgeting, inflation, and a confusing economic outlook heading into next year. Here’s what stood out: 👉 Hotels can’t control government shutdowns, tariffs, or global politics—but they can control performance delivery. 👉 Joseph’s team focuses on guest experience and value—if the stay feels worth more, guests are willing to pay

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04:19

Leading Through Trust | Ben Perelmuter, CEO of...

No Vacancy Live! ·

2025/10/08

Leading a new company doesn’t start with a strategy—it starts with trust. At The Lodging Conference, I spoke with Ben Perelmuter, President & CEO of Remington Hospitality, about how he’s shaping the company’s culture, building his leadership team, and staying focused on what matters most: property performance. Here’s what stood out: 👉 Trust takes time. Ben already knew many on his team, which gave him credibility on day one—but he knows leadership means earning it every day. 👉 He built his

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03:53

How AI Could Reshape Hotel Search | Jeff Wagoner,...

No Vacancy Live! ·

2025/10/07

We gave control of our hotel inventory away once before. Let’s not do it again. At The Lodging Conference, I spoke with Jeff Wagoner, President and CEO of OUTRIGGER Hospitality Group for hashtag#NoVacancyNews, about how hashtag#AI is reshaping hotel search, discovery, and distribution — and what hoteliers must do to stay in control this time. Jeff drew a clear line between the post-9/11 OTA era and what’s happening now with generative AI. Back then, the industry leaned on online travel agencies

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59:57

FNA 190: NewGen Advisory. OldGen Hosts

No Vacancy Live! ·

2025/10/04

Tonight we have David Bowman, EVP at NewGen Advisory is here to advise Glenn, Craig, Producer Dave and Doctor Producer Suzanne on how not to screw up a happy hour podcast. Our guess: It doesn't work.

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402 results

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