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PODCAST

Horton Hangout Podcast for Dental Professionals!

Horton Consulting

Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.

health & fitness management

All Episodes

33:46

Time management during a short month, time off for...

Horton Hangout Podcast for Dental Professionals! ·

2018/12/07

Time management during a short month, time off for team members over Christmas, bonuses (again), and our thoughts about and the impact of Brexit in Dentistry. The four huge questions we answered in this month's Horton Hangout podcast. Wishing you all a Merry Christmas. horton-consulting.com

en

37:15

Providing your own enhanced CPD in practice and...

Horton Hangout Podcast for Dental Professionals! ·

2018/11/01

Providing your own enhanced CPD in practice and creating PDPs, ideas for mouth cancer awareness month, the benefits of using an apprentice dentist or dental therapist in your practice. Three huge questions that we answered on this month's podcast! www.horton-consulting.com https://www.dentalhealth.org/mouth-cancer-action-month https://www.bluelipselfie.co.uk

en

32:55

Handling Christmas bonuses and parties, NP tracking...

Horton Hangout Podcast for Dental Professionals! ·

2018/10/09

Handling Christmas bonuses and parties, NP tracking when the team do not like spreadsheets, handling patients when you are retiring, how to get responses from positions you are advertising. The four questions we answered in this month's Horton Hangout podcast!

en

31:16

When to use emotion in Dentistry, KPIs for associate...

Horton Hangout Podcast for Dental Professionals! ·

2018/09/18

When to use emotion in Dentistry - we discussed when to in regards to patients, staff, finance and marketing, KPIs for associate dentists, how to handle new patients that FTA and how to track new patients at the desk. The 4 questions that we answered on this month's Horton Hangout Podcast.

en

32:59

Summer problems... being over or understaffed during...

Horton Hangout Podcast for Dental Professionals! ·

2018/08/12

Summer problems... being over or understaffed during the holiday season, poor cashflow during the summer season, handling payrises when you cannot afford them and paying the dental nurses CPD and ARF. 4 wonderful questions that we answered in this month's podcast!

en

28:49

Systems for charging patients that FTA and are late,...

Horton Hangout Podcast for Dental Professionals! ·

2018/07/01

Systems for charging patients that FTA and are late, music in Reception, appraising assciates, waiting times, closing down for a holiday and social media reach - the 6 questions we answered in this month's podcast!

en

34:06

GDPR and confirming appointments, emergency...

Horton Hangout Podcast for Dental Professionals! ·

2018/06/06

GDPR and confirming appointments, emergency appointment systems, charging late patients - 4 questions that we have answered on this month's Horton Hangout!

en

37:35

GDPR patient consent, marketing denture patients,...

Horton Hangout Podcast for Dental Professionals! ·

2018/05/01

This month we answer questions on: GDPR patient consent, marketing denture patients, handling membership patients that FTA, how to work better with hygienists’ and how to discuss whitening with existing patients.

en

28:16

Tips to help you communicate with patients, how to...

Horton Hangout Podcast for Dental Professionals! ·

2018/04/18

Tips to help you communicate with patients, how to develop B2B relationships, what legalities does a new manager need to know, the best way to contact leads through Facebook, and books for the team to read - all in this month's Horton Hangout Podcast!

en

24:06

Moving associate dentists onto a lower percentage or...

Horton Hangout Podcast for Dental Professionals! ·

2018/03/27

Moving an associate dentist onto a lower percentage or sliding scale, handling NHS enquiries by email, diary zoning and tips for minimising white space and asking for deposits for long appointments with dentists…the four questions we answered in this month's podcast.

en

21:06

Optimising websites, feeling like you are being...

Horton Hangout Podcast for Dental Professionals! ·

2018/01/30

Optimising websites, feeling like you are being replaced, handing a smart phone user at the desk, booking new patients with the owner. 4 fantastic questions that Laura and Michael have answered on this month's hangout!

en

27:09

Creating a vision, probationary periods, flexible...

Horton Hangout Podcast for Dental Professionals! ·

2017/12/17

Creating a vision, probationary periods, flexible working and photographs in a TCO consult - the 4 questions that Laura and Michael have answered in this month's Horton hangout

en

30:40

Hourly rates, motivating the team, interrupting...

Horton Hangout Podcast for Dental Professionals! ·

2017/11/24

Hourly rates, motivating the team and interrupting dentists. The three questions that Laura and Michael have answered in this Horton Hangout podcast!

en

35:33

Team pay, team retention, packages...

Horton Hangout Podcast for Dental Professionals! ·

2017/07/30

How much to pay your team, how to pay your team fairly, how to keep a team, packages to offer to keep your team! This management special contains huge topics that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley

en

20:22

Practice manager week planning, patient membership...

Horton Hangout Podcast for Dental Professionals! ·

2017/05/25

How a practice manager can plan a working week, membership plans for patients - what to do and how to add benefits, what is a USP, what to do with self employed team members who do not follow systems and uniforms for the team - who should be in one! The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley

en

31:41

TV, confidence, associate dentists, communication,...

Horton Hangout Podcast for Dental Professionals! ·

2017/04/13

TVs in the waiting room, building a dentist's confidence with treatment planning and communication of options, managers and their personal friends in the workplace, associate dentists investing in marketing and their input to the business, how to ensure patients see a dental therapist, paying team members to be 'on call' in working hours. The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley

en

28:44

Team members, system development, conversion rates,...

Horton Hangout Podcast for Dental Professionals! ·

2017/04/05

Dealing with associate dentists & hygienists who are not part of the team, handling negative team members, system development, increasing conversion rates, why marketing with offers is bad for buisness, financial success tips, dealing with team members who congregate at the front desk, providing a WOW experience. The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley

en

31:27

Accounts, photo consent, complaints, mental capacity,...

Horton Hangout Podcast for Dental Professionals! ·

2017/03/24

Outstanding accounts, patients' photo consent, handling patients who do not want perio treatment but want advance implant dentistry, clinical complaints, mental capacity for team and patients, patients who are demanding with appointment bookings, team training tips, handling emergencies. The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley

en

58 results

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