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PODCAST

Horton Hangout Podcast for Dental Professionals!

Horton Consulting

Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.

health & fitness management

All Episodes

28:17

Episode 4 - The Cooking Prenup, Career Glow-Ups & The...

Horton Hangout Podcast for Dental Professionals! ·

2026/01/02

Cooking chaos, dental career growth, caffeine controversies and the most committed dental prank you’ve ever heard — Episode 4 delivers it all.In this lively episode of the Horton Hangout, Laura and Leanna jump between kitchen disasters, career progression in dentistry, caffeine culture, patient communication upgrades, and a truly iconic prank confession. They kick things off with the now-infamous “lasagna weekend,” exploring the emotional load of cooking, relationship dynamics in the kitchen, and

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40:04

Episode 3 - Reception Realities & Confessions:...

Horton Hangout Podcast for Dental Professionals! ·

2025/12/19

In this episode, we dive into the challenges of managing a long-standing reception team and the importance of proper training, documenting mistakes, and building confidence in your staff. Our hosts discuss real-life scenarios from busy dental practices, highlighting the struggles and successes of team development.We also share some hilarious and cringe-worthy Confessions of a Dental Nurse, including the dreaded office fridge and microwave disasters—proving that every workplace has its unique

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61:32

Guest Pod - Mindset, Money & The Truth About...

Horton Hangout Podcast for Dental Professionals! ·

2025/12/05

In this combined guest + cohost edition, you’ll learn:The surprising true history of the TCO role in the UK Why mindset work is essential for team success How to connect with patients on a “soul level” What really happens when a team grows too fast The emotional truth behind resentment, bonuses & fairness How to build a culture that actually works Why gratitude matters more than perks How spiritual practice and routine can change your leadership The power of meditation, chanting, walk

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38:57

S2 E2 Summer Survival, Sweet Confessions & the ‘I’ Word

Horton Hangout Podcast for Dental Professionals! ·

2025/11/20

Laura and Leanna are back for Episode 2 of The Horton Hangout — and it’s packed with laughs, honesty, and their signature segments: The Banned Word, The Confession, and The Horton Hangout Question! 🎧As summer wraps up, the pair talk candidly about surviving the long school holidays, juggling work-from-home chaos, and the reality of balancing business with family life ☀️👩‍👦. This week’s Banned Word will make every dental professional stop and think — why the word “injection” has no place in the

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38:42

Midlife, Perimenopause & Motivation: Real Talk with...

Horton Hangout Podcast for Dental Professionals! ·

2025/11/07

Welcome back to Season 2 of the podcast where Leanna & Laura spill the truth, share the laughs, and break down the realities of midlife, business, and everything in between! 🌿💪This premiere kicks off with two fan-favourite segments — Banned Words and Confessions — before diving deep into a brutally honest chat about menopause, hormones, and health. Laura opens up about her journey through fatigue, brain fog, and HRT — including a hilarious “crab walk” phase involving hormone gel 🦀 — while

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0:24

Welcome to a new season of the Horton Hangout

Horton Hangout Podcast for Dental Professionals! ·

2025/10/31

We're bringing something new this season...

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23:53

Episode 10: High-End Hype, Hair Loss Scams & April...

Horton Hangout Podcast for Dental Professionals! ·

2025/08/14

In this episode, Laura and Leanna dive into the danger of pretending to be premium. They unpack what happens when practices or businesses talk a five-star game but fall short on substance — and how that erodes patient trust faster than you can say “paper cone cup”.Leanna shares a deeply personal story about hair loss, emotional vulnerability and a clinic that tried to take advantage — emotionally and financially. It's a powerful reminder that the best service comes from empathy, not just a fancy

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19:47

Episode 9: Rebrands, Waiting Rooms & the Aligners...

Horton Hangout Podcast for Dental Professionals! ·

2025/08/07

This week Laura and Leanna reflect on their brand-new look, fresh colours and all — and why their latest rebrand brings everything full circle. They also chat about business cards, supermarket substitutions, name-blanking etiquette and how Ocado has changed Laura’s life (sort of). The Hangout Question of the Week dives into why it’s so important that the Treatment Coordinator sees the patient first. Laura shares a masterclass in patient experience, patient psychology, and the subtle difference

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24:58

Episode 8: Managing Mates & Fainting

Horton Hangout Podcast for Dental Professionals! ·

2025/07/31

This week, Laura and Leanna answer two big listener questions – starting with what to do when your associates resist the Treatment Coordinator (TCO) role, even though it’s clearly beneficial. From communication and workflows to mindset and motivation, they cover it all. Next up: managing your mates. What happens when a dental nurse steps up to practice manager – and suddenly has to lead her friends? They get honest about leadership, friendship boundaries and what really separates good managers from

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20:30

Episode 7: Tooth Juice Horror & Control

Horton Hangout Podcast for Dental Professionals! ·

2025/07/24

This week, Laura and Leanna are fresh from the ADI Team Congress and full of energy. From co-presenting treatment coordination to discussing the challenges of being a speaker and a parent, this episode is packed with professional insight — and personal honesty. They also dive into a new banned phrase, help a TCO navigate a tricky dentist dynamic, and wrap up with a confession that’s part horror film, part dental drama. In this episode: 🎤 ADI Team Event recap – what it’s like to co-present live,

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25:12

Episode 6: Accidental Careers, Banned Words &...

Horton Hangout Podcast for Dental Professionals! ·

2025/07/17

In this episode of the Horton Hangout, Laura shares her unexpected journey into dentistry – a tale of cold bus stops, fish and chips, and an NHS dental practice that kick-started it all. Meanwhile, Leanna tackles a listener's question about confidence in new roles, and the pair dive into the difference between managing and leading a team. Oh – and there’s a very curly surprise in this week’s Confession Corner.In this episode: 🎓 Laura’s honest story of how she stumbled into dental nursing 🚌 Why

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36:49

Episode 5: Farting, CVs & Financial Reality in Dentistry

Horton Hangout Podcast for Dental Professionals! ·

2025/07/10

This week’s episode is a rollercoaster of awkward confessions, heartfelt honesty, and real talk about running a dental practice. Laura and Leanna dive into everything from changing the word “patient” to “client’, to the power of transparency in financial targets, and a dental nurse’s accidental – and audible – bodily moment mid-root canal. In this episode: 🇮🇪 Leanna’s back from another fab trip to Ireland – full of energy, insight, and interactive learning 🦷 Laura shares a behind-the-scenes

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22:35

Episode 4: Miscommunication & Mortifying Mistakes

Horton Hangout Podcast for Dental Professionals! ·

2025/07/03

In Episode 3, Laura and Leanna are back with plenty of laughter and a side of chaos. From speaking surprises (this btw was a wind up) to patients storming in and swinging shirts over their heads — it’s a wild one.Laura teases that Leanna might be speaking at the Dentistry Show, Laura’s idea of having a joke. She did confess to this wind up when filming wrapped up for the day! In this powerful and hilarious episode, Laura and Leanna blend heartfelt discussion with their trademark humour. They open

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34:22

Episode 3: Speaking Gigs, Banned Words & Dental Mayhem

Horton Hangout Podcast for Dental Professionals! ·

2025/06/26

In Episode 3, Laura and Leanna are back with plenty of laughter and a side of chaos. From speaking surprises (this btw was a wind up) to patients storming in and swinging shirts over their heads — it’s a wild one.Laura teases that Leanna might be speaking at the Dentistry Show, Laura’s idea of having a joke. She did confess to this wind up when filming wrapped up for the day! They dig deeper into banned phrases in dental practice (hint: "take a seat" is out), explore the controversial plan to get

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29:10

Episode 2: Husband Appreciation, Banned Words & Dirty...

Horton Hangout Podcast for Dental Professionals! ·

2025/06/19

In this episode of The Horton Hangout, Laura and Leanna open up about the real-life juggle of parenting, running businesses, and staying sane. They continue the banned words in dentistry conversation (spoiler: hygiene might be doing more harm than good) and share side-splitting workplace confessions — including the mystery of a pair of rogue knickers and a dentist who really should’ve chosen his words more wisely.What you'll hear in this episode: 🤹‍♀️ The juggle of business and motherhood – and

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43:48

Episode 1: Careers, Communication & Confessions

Horton Hangout Podcast for Dental Professionals! ·

2025/06/12

Welcome to the debut episode of The Horton Hangout! 🎉 Laura and Leanna kick things off by sharing personal stories from their careers in dentistry, hilarious workplace nicknames, words they believe should be banned from dental practices, and insights into managing part-time roles post-maternity leave. In this episode: 💬 Catching up on recent travels and time spent together in Scotland 🦷 Leanna’s journey into dental nursing and beyond 🚫 The words they recommend are banned from dental

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01:33

Welcome to the new Horton Hangout podcast 2.0 for the...

Horton Hangout Podcast for Dental Professionals! ·

2025/06/10

Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.

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43:58

The end of season podcast with Joe Lovett - ending on...

Horton Hangout Podcast for Dental Professionals! ·

2021/09/01

Joe worked for 10 years in dental media. For the past 3 years he has owned Catalyst, which supports dental companies with their sales and marketing. He also runs the 'Future of Dentistry Summit' and the 'Fast Tracking Your Future' programme.5 Areas of Passion Understanding the dental trade Publishing in modern times How to win awards How to best market The importance of

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45:38

Cat Edney answers questions on the implementation of...

Horton Hangout Podcast for Dental Professionals! ·

2021/07/01

This month I had the to pleasure to Hangout with Cat Edney. Cat and I have bonded over a love of multidisciplinary care, utilising skill sets of hygienists and therapists, and of course treatment coordination. Cat has answered questions on the implementation of dental therapy into practice, how to successfully support the therapist and bring them into the team. In addition Cat has given many top tips to help the dental team embrace therapy and make it a success. About Cat: Award winning Dental

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46:40

Mikey Bateman shares his hiring and firing tips,...

Horton Hangout Podcast for Dental Professionals! ·

2021/06/01

This month I have the pleasure of hanging out with Mikey Bateman. Mikey is an award winning practice manager, and has been the business manager of Fergus and Glover for well over 15 years now. Fergus and Glover have two sites in Scotland a good 150 miles apart and have won multiple awards over the years. Mikey is an admin of the Facebook group The Dental Practice Managers Forum and he is a freelance consultant for Agile (formally Code / iComply) In this podcast Mikey has answered questions

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