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PODCAST

Our Parking Industry®

TPN - The Parking Network

In this podcast The Parking Network will go behind the scenes and talk to industry professionals about all things parking. From the horizon of evolving technology and even stories of the old days. We hope to encourage and inspire Operators and Property Managers alike to look at parking through a new lens!

business management

All Episodes

41:04

On-Street Parking: A Journey from Past to Present

Our Parking Industry® ·

2024/10/10

On-Street Parking: A Journey from Past to Present Summary This conversation explores the evolution of on-street parking, highlighting its historical context, modern challenges, and innovations in technology. The discussion emphasizes the importance of effective communication and customer service in parking management, as well as the impact of delivery services on parking demand. The speakers share insights on how municipalities can adapt to changing needs while balancing revenue and service quality

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32:28

Navigating On-Street Parking: E-Commerce, Virtual...

Our Parking Industry® ·

2024/09/26

Summary In this episode of the Our Parking Industry podcast, Krista Olien and Leigh Thomas interview Rami Arafat from ParkHouston, discussing the complexities of on-street parking management in a large metropolitan area. Rami shares insights on the impact of e-commerce on parking, the transition from hang tags to virtual permits, and the importance of communication and transparency in managing citations and customer relations. He emphasizes the relational aspect of parking management, highlighting

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33:52

Mastering Parking Operations: The Power of Detail,...

Our Parking Industry® ·

2024/09/12

Mastering Parking Operations: The Power of Detail, Organization, and Communication Summary In this podcast episode, Clyde Wilson, Trina Tudor, and Ali Thomas discuss the challenges and key aspects of the parking industry. They highlight the importance of attention to detail, organizational skills, and effective communication in managing parking operations. They emphasize the need for parking operators to prioritize details, maintain consistency, and train their staff. The conversation also touches

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19:15

Stories From The Road

Our Parking Industry® ·

2024/08/29

Summary In this episode, Clyde shares a story from a past audit where he and his team discovered a major theft scheme in a parking garage. The property manager initially resisted their presence but eventually allowed them to proceed. After conducting the audit, Clyde and his team suspected that an employee in the garage was stealing, but they couldn't figure out how. They eventually discovered that the employee was using steam to remove validation stickers from tickets and then selling them to cash

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31:23

Evolving Accountability: Navigating the Shift from...

Our Parking Industry® ·

2024/08/22

Summary In this episode of Our Parking Industry, Krista Olien, Clyde Wilson, and Leigh Thomas dive deep into the crucial topic of accountability in the ever-evolving parking industry. They trace the shift from traditional cash collection methods to modern digital transactions, highlighting the unique challenges that have emerged along the way. The discussion emphasizes the importance of mastering key metrics and staying attuned to the industry's shifting dynamics. Additionally, the trio explores the

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29:27

Accountability and Innovation: Ed Travers on...

Our Parking Industry® ·

2024/08/08

Summary On this episode of Our Parking Industry, Krista Olien interviews Ed Travers, the Manager of Internal Audit at BXP Inc, previously Boston Properties. Travers discusses the crucial role of accountability in the parking industry, exploring how parking operations influence commercial office management and development. He emphasizes the necessity of risk mitigation and revenue protection. Travers outlines best practices for accountability at BXP, including the integration of advanced technology

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30:24

Revitalizing Urban Spaces: Navigating Infrastructure,...

Our Parking Industry® ·

2024/07/25

SummaryClyde Wilson interviews Dale Denda from Market Parking Research Company. Their discussion delves into large-scale infrastructure development, the effects of COVID-19 on various markets, and the growing demand for downtown urban residential spaces. It covers the adaptive reuse of office spaces and demographic shifts driving residential demand. The conversation also addresses the changing dynamics of downtown mobility, highlighting the rise of non-car dependent populations and the need for

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31:37

From Perception to Protection: Revolutionizing Safety...

Our Parking Industry® ·

2024/07/11

Summary In this episode of the Our Parking Industry podcast, Clyde Wilson, Krista Olien, and Trina Tutor delve into the critical topic of safety and security in parking garages. They trace the evolution of these issues within the parking industry, highlighting both historical trends and current best practices. Emphasizing the dual importance of managing perceptions and enhancing actual safety, the discussion covers a range of key topics. These include optimal lighting practices, the influence of

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49:47

Parking Perspectives: Inside the Challenges and...

Our Parking Industry® ·

2024/06/27

Summary In this conversation, Bob Harkins, a former director of parking and transportation at two large university campuses, shares his experiences and insights into managing parking on college campuses. He discusses the challenges of dealing with building construction, managing transportation, allocating parking spaces, and handling special events. He emphasizes the importance of building relationships with campus departments and cultivating support. Bob also highlights the role of technology in

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49:07

Campus Parking Dynamics: Navigating the Intersection...

Our Parking Industry® ·

2024/06/13

Summary Sarah Bloch, President and CEO of Campus Park, shares her experience working in the parking industry, particularly in university parking systems. She discusses the challenges of managing a large campus, including transportation and event coordination. Sarah also talks about the transition from working in a university to the private enterprise side and the process of outsourcing parking. Overall, her insights highlight the unique complexities and responsibilities of managing parking on a

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16:38

Stories From The Road

Our Parking Industry® ·

2024/05/30

Summary In this episode, Clyde Wilson shares a story from a parking audit where a simple mistake resulted in a significant revenue loss. The audit revealed that the majority of revenue loss in parking facilities is not due to theft, but rather to parking accounting and management mistakes. One example was a garage that failed to update their fee computer after a rate increase, resulting in a loss of $275,000 in 11 months. Another common mistake found in audits is the incorrect implementation of

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24:04

Click, Buy, Park: Navigating the E-Commerce Evolution...

Our Parking Industry® ·

2024/05/23

Summary The conversation explores the evolution of e-commerce in the parking industry, from its beginnings in 2011 to its current state. The COVID-19 pandemic acted as a catalyst for the rise of e-commerce, as people sought contactless transactions and efficient parking solutions. The conversation emphasizes the importance of collaboration and open communication between property managers, operators, and e-commerce vendors to ensure the development of a successful and customer-centric product. The

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38:15

Charging Forward: Navigating the EV Revolution in the...

Our Parking Industry® ·

2024/05/09

Summary The conversation delves into the auto industry's readiness for the EV market, focusing on plug-in and hybrid vehicles. It explores varying industry perspectives, consumer views, sales trends, and challenges with charging infrastructure. The complexity of EV charging, delays in federal programs, slow community fueling grants progress, battery development challenges, and potential dominance of hybrid vehicles are discussed. The role of private EV charging, purchaser perception, early adopters,

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32:14

Charging Forward: Moore’s Law and its Application to...

Our Parking Industry® ·

2024/04/25

Summary In this conversation, Clyde Wilson and Krista Olien discuss the topic of electric vehicles (EVs) and the parking industry's involvement in the charging business. They explore the current state of EVs, the challenges and opportunities for parking facilities, and the future of EV technology. They also touch on the concept of Moore's Law and its application to EV development. The conversation highlights the need for caution and strategic planning in the parking industry's approach to EV

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22:52

Stories From The Road

Our Parking Industry® ·

2024/04/11

Summary In this episode, Clyde Wilson shares his experience of getting into the parking industry and his first day on the job. He talks about how he stumbled upon a job opportunity at Central Parking System and how he initially had reservations about working in the parking industry. Clyde recounts his first day as the operations manager of the Nashville office, where he had to train valet attendants without any prior experience. He also shares a memorable encounter with a fellow employee named

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28:07

Parking Rules To Live By

Our Parking Industry® ·

2024/03/28

Summary In this episode, Clyde Wilson discusses his parking rules to live by. He explains that the basics of the parking business can be simplified to the statement 'we sell a parking space for time.' He developed these rules to live by based on his experience in the industry and the need for guidelines to help parking managers. The three rules are: 1) Parking is an on the streets business, 2) Get the tickets on the cars and the money in the bank, and 3) Know your numbers. Takeaways The parking

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49:44

A Glimpse Into Municipal Parking

Our Parking Industry® ·

2024/03/14

SummaryIn this lively conversation between parking experts Clyde Wilson and Frank Del Monaco, they discuss their background and experiences in the parking industry. They touch on topics such as the challenges of managing municipal parking, the evolution of parking meters and enforcement, the value and perception of parking, the role of revenue and adjudication, and the future of parking management. In this conversation, Frank Del Monaco and Clyde Wilson discuss the importance of managing perception

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33:12

3rd Party Payments

Our Parking Industry® ·

2024/03/07

Episode 3 – 3rd Party PaymentsSummaryThis podcast episode discusses the topic of e-commerce in the parking industry. The conversation explores the lack of standards in e-commerce and the challenges it presents for operators and customers. The benefits and difficulties of e-commerce for customers are also discussed, along with the impact on property managers and owners. The importance of first-time parkers and customer service is emphasized, as well as the need for collaboration and feedback between

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27:07

How To Be Prepared (Operators)

Our Parking Industry® ·

2024/03/06

Episode 2 – How To Be Prepared (Operators)SummaryIn this episode, the hosts discuss the operations aspect of the parking industry. They explore the challenges and responsibilities of parking managers and operators, emphasizing the importance of getting cars off the street and providing a clean and safe facility. The hosts also touch on the various hats that parking managers and operators have to wear, including managing physical space, customer service, and handling e-commerce and third-party

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13:40

Who We Are?

Our Parking Industry® ·

2024/03/05

Episode 1 – Who We Are?SummaryIn this episode, the team from The Parking Network (TPN) introduces themselves and discusses the history of TPN and the parking industry. They also delve into the concept of performance monitoring and share client feedback. The team emphasizes their role as a resource for the parking industry, providing knowledge and resources to help professionals in the field.TakeawaysThe Parking Network (TPN) was founded in 1997 with the goal of improving the parking

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61 results

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