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PODCAST

Wendy Susan Richmond, CEO Results Matter Dental Marketing "aka" 5 Star Smiles

Wendy Susan Richmond

Welcome to the Wendy Susan Richmond, 5 Star Smiles podcast! Wendy talks about growing dental practices through various strategies she has seen and implemented over her 10 + years as a successful Marketing Director for several multi-million dollar dental practices. She is the CEO of 5 Star Smiles and digs deep on how a dental practice can take advantage of a key marketing strategy by optimizing and managing their free Google Business Profiles.

business marketing

All Episodes

00:09:55

Undercover Marketing Secrets #97: Yesterday, I...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/18

One thing that I have always loved to do is dance. I used to go out dancing several nights a week when I was young. Back in college, I probably went out 4 out of 7 nights! As I got older and more into my career, I lost that dancing feeling. Every once in a while, I would get inspiration to do it. Blog Post: https://medium.com/@resultsdentalmarketing/undercover-marketing-secrets-97-yesterday-i-finally-danced-again-3e46375863fc To Learn More About Wendy Susan Richmond:

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00:09:40

Undercover Marketing Secrets #96: This is one hotel...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/17

In a couple of days, I will be going to Russell Brunson’s Funnel Hacking Live 2019 event in Nashville, Tennessee. This is a four day event, which means I will be staying in a hotel for four nights. Ok, so you think, “Yeah Wendy, so what. A hotel stay is just a hotel stay.” Well, not exactly. This is the first time I have had a reservation for a hotel and the hotel has communicated with me several times BEFORE my stay. Blog Post:

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00:06:58

Undercover Marketing Secrets #95: Day #7, #8 and #9...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/16

One of my last posts, I described what I was going to do to get ready for my Funnel Hacking Live 2019 Event in a few days. Well, I have been diving in and doing the things that I needed to make sure I am prepared for this event. This will be my first time going to FHL 2019, so I am really not quite sure what to expect. There are going to be over 4000 entrepreneurs there. This will be the largest event I have ever attended. Blog Post:

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00:06:12

Undercover Marketing Secrets #94: It’s Official…I’m a...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/15

I must tell you, I am very excited for this time of my life. I am finding that I want to be more of service to people to help them get what they want in their lives. The other day, I came across MyIntent.org. It is a wonderful company. Here is their Mission Statement: MyIntent Project is a catalyst for meaningful conversations and positive action. Blog Post: https://medium.com/@resultsdentalmarketing/undercover-marketing-secrets-94-its-official-i-m-a-new-myintent-maker-cb0669ec4039 To Learn More

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00:06:57

Undercover Marketing Secrets #93: They ALMOST Got Me...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/13

The other day I was scrolling through my Facebook feed and this popped up. I liked the visual and what they were selling, get 3 free cups of that wonderful looking goodness. Blog Post: https://medium.com/@resultsdentalmarketing/undercover-marketing-secrets-93-they-almost-got-me-to-pull-out-my-wallet-79c6bb9097b4 To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Blog: https://medium.com/@resultsdentalmarketing Wendy's Instagram:

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00:06:33

Undercover Marketing Secrets #92: Day #6 of My 30 Day...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/12

I am six days into my 30 day challenge and today I am planning for exactly what my intentions are for the Funnel Hacking Live 2019 event I am going to in Nashville from 2/20/19 through 2/23/19. This event will be filled with 4500 people just like me. They use Clickfunnels to help grow their businesses or help other people grow their businesses. I have been successful using these types of sales funnels for brick and mortar businesses, for example dentists. To Learn More About Wendy Susan Richmond:

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00:05:45

Undercover Marketing Secrets #91: Day 5 of My 30 Day...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/11

This morning I woke up with plan that I am going to utilize when I give my talk to the Chamber about NaturalJersey.com to get more people into my Partnership Program. It all starts with a concept called The Dream 100. One thing that I find gets most business owners baffled when doing online marketing, is traffic. Most seem to feel they need to create traffic. Chet Holmes Intro to The Dream 100 Concept (go to 1:39 of video): https://www.youtube.com/watch?v=ol2j3NLguBM To Learn More About Wendy Susan

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00:08:22

Undercover Marketing Secrets #90: Day 4 of My 30 Day...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/09

Today I have my parents in town visiting with us, so I want to spend time with them AND do a tiny bit of work on my 30 Day Challenge. Not every day is going to be as productive as other days. Last night I went to bed with the intention of coming up with 10X strategies for my business. It really kept me up throughout the night. To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog:

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00:03:54

Undercover Marketing Secrets #89: Day 3 of my 30 Day...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/09

Today is a day I need to make things happen quickly because my parents are coming to town to visit for the weekend. I want to spend quality time with them, so I needed to get a lot done in a fast amount of time. Here’s how I made it happen today: I got paid! Blog Post: https://medium.com/@resultsdentalmarketing/undercover-marketing-secrets-89-day-3-of-my-30-day-challenge-making-it-happen-1a2bd7e20300 To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast:

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00:08:39

Undercover Marketing Secrets #88: Day 2 of My 30 Day...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/08

Today is a day for me to very intentional about what I want to happen. I did a live video on Instagram to set up my day. Here is what I intended to do today: Go into my very successful client and make sure my NaturalJersey.com Strategic Partner contract was gone through, questions answered, signed with payment received. Blog Post: https://medium.com/@resultsdentalmarketing/undercover-marketing-secrets-88-day-2-of-my-30-day-challenge-my-intentional-day-1dfb98fe0fc8 To Learn More About Wendy Susan

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00:09:57

Undercover Marketing Secrets #87: Today is the day I...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/06

Last time I talked about how one of my big fish clients was coming to an end and now is the time for me to step it up and make things happen, so I don’t have to rely on one or two clients. Today is my day! I am excited! In a past podcast I talked about the One Funnel Away 30 Day Challenge. Well, that time is now. My 30 Days starts today! To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog:

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00:07:01

Undercover Marketing Secrets #86: It’s easy to be...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/05

This has been an interesting couple of weeks. One of my biggest clients is now slowly taking me out of the picture. I could list a whole bunch of reasons why, but, I won’t here. I just know that the time comes in almost all client relationships to move on. I have been wanting to make the break and working feverishly to bring other clients in to give me the same income I was getting from the big fish. By big fish, I really mean, whale! Blog Post #86:

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00:15:04

Undercover Marketing Secrets #85: Hit it! My first...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/04

This is a milestone for me. Never in a million years would I have thought that I would have people listen to my podcast this much. First off, I’d like to thank the listeners of my podcast. I’d like to thank you for reading my blog as well. I do hope you/they have gotten value from what I have put out into the world. Blog Post#85 For Step by step walk-through of how I achieved 1000 listens for my podcast:

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00:05:29

Undercover Marketing Secrets #84: Be careful how good...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/03

Over the last year and a half I have been working with a client. Before I started working with him, he was getting on average of five new patients a month. Then I started doing all of his marketing. Within three months he was getting 30 new patients a month. He is a fee-for-service dentist, so his new patients are worth a lot more to his practice than a regular insurance office. Blog Post #84:

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00:07:25

Undercover Marketing Secrets #83: If you invested in...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/02

Today I trained a friend of mine how to use the 3D Camera I invested $5000 in two years ago. Yes, I did say, two years ago. I love gadgets, technology and photography. Two years ago I heard about Matterport cameras. They have the capability of creating 3D tours of houses, store fronts, offices, construction sites, hotels, etc. Since I like photography, I thought that I would combine it with the other business I like, marketing. 3D Virtual Reality Tours:

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00:07:58

Undercover Marketing Secrets #82: Never be afraid to...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/02/01

Today was a little bit of a scary day. I was in the office with one of my clients. Things are going really well for them. Because of this, I thought it would be a good time to talk with them about something I was doing outside of my marketing their practice. Cool New Tool I Found! https://www.socialreport.com/a/WendySusanRichmond To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog:

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00:08:56

Undercover Marketing Secrets #81: I have a cool new...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/01/29

Yesterday, I was searching for an alternative to the social media posting tool that I have been using. My current one (I don’t want to name, because it has been an ok tool, but I need more now) has done a decent enough job for me when it comes to my social media posting. I even have several of my clients using it. However, now I am wanting a more robust system. I have three Facebook pages, two twitters, two Instagram pages, Linkedin and Youtube channels that I want to post on. Cool New Tool I

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00:08:42

Undercover Marketing Secrets #80: My Ideal Clients...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/01/28

In the last year, I have been working with several clients from different industries. It has been quite interesting. In that year, I have said, “Yes” to whoever wanted to work with me, not considering what would happen when I did that. You never really know what working with someone will produce or even if it would be a great fit... To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog:

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00:06:49

Undercover Marketing Secrets #79: Play Bigger…About...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/01/27

Today I finished up reading a very interesting book called, Play Bigger. How Rebels and Innovators Create New Categories and Dominate Markets. It’s written by Al Ramadan, Dave Peterson, Christopher Lochhead and Kevin Maney. To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog: https://medium.com/@resultsdentalmarketing Wendy's Instagram: https://www.instagram.com/wsrdigitalmarketing/ Wendy's Facebook:

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00:05:03

Undercover Marketing Secrets #78: I have failed and...

Wendy Susan Richmond, CEO Results Matter Dental... ·

2019/01/26

I feel kind of like Ralph Kramden in the Honeymooners. He was always coming home with a new money making scheme. That is me! Over the last several years, I have tried and tried and tried to find that right thing. That thing that was going to give me and my family financial freedom. Here are a few of the things I have hoped would be THE thing: To Learn More About Wendy Susan Richmond: https://www.WendySusanRichmond.com Wendy's Podcast: https://anchor.fm/wendysusanrichmond Wendy's Blog:

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