x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering "Why Do We Care?", channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

news tech news

All Episodes

00:44:59

Agentic AI Transforms MSPs: From Service Dispatch to...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/16

Agentic AI is transitioning from demonstration to real-world application, particularly through the Model Context Protocol (MCP), which transforms traditional RMM and PSA systems into more interactive and efficient tools. This shift is expected to significantly impact ticket management, service level agreements (SLAs), and profit margins for managed service providers (MSPs). The discussion also delves into the competitive landscape, with companies like PAX 8 positioning themselves as orchestration

en

00:16:17

AI and Data Management: Why Speed Matters More Than...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/15

Dave Sobel interviews Robert Buda, founder and president of Buda Consulting, about the critical role of data management in the age of AI. Buda emphasizes that while the principles of data management remain unchanged, the speed at which organizations must adapt to new technologies has increased dramatically. He argues that ensuring data quality is more crucial than ever, especially as organizations begin to rely on AI models for decision-making. Buda expresses concern that some in the AI community

en

00:17:53

Tariffs Impacting Inflation, AI Adoption Struggles,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/14

Tariffs imposed during the Trump administration are now impacting businesses, leading to layoffs and price increases as companies adapt to rising costs. Outdoor brand KAVU has implemented cost-saving measures, including freezing marketing spending and limiting employee travel, while preparing to raise prices due to escalating tariffs on imports from countries like India and Vietnam. Public companies such as QVC Group and Allbirds are also planning price increases to mitigate the effects of tariffs,

en

00:17:47

Cyber Budgets Shrink, GPT-5 Faces Backlash, FedRAMP...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/13

The Cybersecurity and Infrastructure Security Agency (CISA) is facing significant criticism from state and local officials who feel abandoned due to diminishing federal support for critical cybersecurity programs. Many officials are concerned about their increasing reliance on self-driven initiatives, especially after cuts to the Multi-State Information Sharing and Analysis Center, which has been a crucial source of cybersecurity intelligence for over two decades. A recent survey revealed that a

en

00:14:55

AWS, Azure, Google Dominate Cloud Market; GPT-5...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/12

Amazon Web Services, Microsoft Azure, and Google Cloud dominate the infrastructure-as-a-service market, controlling 71% of the market share. This concentration is driven by the rapid growth of artificial intelligence, with global cloud spending projected to exceed $700 billion in 2025. The economic impact of AI is significant, as evidenced by Microsoft reaching a $4 trillion valuation, largely due to investments in AI infrastructure. However, this boom has created challenges for recent computer

en

00:15:51

OpenAI Launches GPT-5 Amid User Backlash, Intel CEO...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/11

OpenAI has launched its latest AI model, GPT-5, which boasts significant advancements over its predecessor, GPT-4.0. CEO Sam Altman likens the impact of GPT-5 to the revolutionary introduction of the first iPhone with a retina display. The new model features enhanced capabilities, including dynamic reasoning, a larger context window, and the ability to switch between standard and reasoning modes for complex queries. Despite these improvements, user feedback has been mixed, with many expressing

en

00:23:17

AI's Baby Tiger Metaphor: How to Manage Risks and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/10

Noelle Russell, CEO of the AI Institute, discusses the metaphor of the "baby tiger" to illustrate the potential dangers of unchecked AI development. She explains that while AI models may seem cute and harmless at first, they can grow into powerful and unpredictable entities if not properly managed. Russell emphasizes the importance of asking critical questions about AI's future impact, such as its size, data requirements, and ethical considerations, before it reaches widespread adoption. This

en

00:36:35

From McDonald's to Online Communities: The Role of...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/09

Automation is reshaping workflows across various industries, from fast food to creative production, prompting a shift towards smaller, trust-based online communities. The discussion centers on the balance between efficiency and maintaining authentic human connections in the age of AI. Kate O'Neill, a tech humanist and founder of Kao Insights, emphasizes the importance of designing automation that empowers individuals rather than detracting from their experiences. The conversation explores how

en

00:22:39

Transforming Cybersecurity: From Risk Management to...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/08

Nett Lynch, a cybersecurity leader and strategic VCIO advisor, discusses the importance of translating complex security frameworks into actionable business outcomes. She emphasizes that clients are primarily concerned with their business goals and overcoming obstacles rather than the technical details of security frameworks. To effectively communicate the value of security investments, it is crucial to understand the client's business operations, including financial flows and growth aspirations. By

en

00:19:33

Ransomware Attacks Surge, Google AI Vulnerabilities...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/07

Two sophisticated ransomware groups, Akira and Lynx, are increasingly targeting managed service providers (MSPs) and small businesses by exploiting stolen credentials and vulnerabilities. Together, they have compromised over 365 organizations, with Akira targeting major firms like Hitachi Vantara and Lynx focusing on critical infrastructure, including a CBS affiliate in Chattanooga, Tennessee. Both groups utilize double extortion tactics, combining file encryption with data theft to pressure victims

en

00:18:33

AI Agents Transform SaaS Pricing, Microsoft Faces...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/06

Artificial intelligence agents are significantly transforming the landscape of software-as-a-service (SaaS) pricing, moving away from traditional per-seat licenses towards usage and outcome-based models. Gartner predicts that by 2030, 40% of enterprise spending on software will shift to these new pricing structures, prompting businesses to reassess how they perceive value in digital operations. As AI features become more prevalent in enterprise software, organizations must navigate potential risks

en

00:16:59

SMBs Invest in AI, Microsoft and Amazon Report Strong...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/05

Small and medium-sized businesses (SMBs) are increasingly investing in artificial intelligence (AI), with a significant portion planning to allocate between $25,000 and $1 million towards technology this year. A recent GTIA survey revealed that 63% of SMBs believe AI will be the most impactful technology in the next two years, and 65% of executives view technology as crucial for achieving business goals. Despite economic uncertainties, 35% of these businesses intend to invest unexpected financial

en

00:28:15

Austin McChord on Slide: Building a Better BCDR for...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/04

Austin McChord, co-founder and chairman of Slide, discusses the launch of his new BCDR startup, which aims to serve managed service providers (MSPs) with a fresh approach. Drawing from his experience at Datto, McChord emphasizes the importance of maintaining a strong culture and alignment with MSPs, which he feels has eroded in recent years. He addresses comparisons between Slide and Datto, explaining that while there are similarities in vision, Slide is built on a completely different technological

en

00:11:46

Navigating AI Adoption and Cybersecurity in Regulated...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/03

Dave Sobel interviews Raffi Jamgotchian, founder and CEO of Triada Networks, about the current landscape of AI adoption in the financial services sector, particularly among small to medium-sized investment firms. Jamgotchian notes that while some clients are eager to embrace AI, others remain hesitant, mirroring trends seen with cloud technology. For those leaning into AI, Triada Networks is focusing on proof of concepts, helping clients structure their data effectively to leverage AI tools,

en

00:19:03

Exploring GTIA's Future: Dan Wensley on Membership...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/02

Dan Wensley, the new CEO of GTIA, discusses his vision for the organization, emphasizing the importance of expanding membership and enhancing the value provided to both member companies and individual members. With 2,411 member companies and over 212,000 individual members, Wensley aims to grow these numbers by effectively communicating the benefits of membership, particularly to IT service providers (ITSPs). He highlights the need for a broader conversation within the community to foster growth and

en

00:40:24

The Future of MSPs: Syncro's Insights on AI,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/08/01

Michael George, CEO of Syncro, and Dee Zepf, Chief Product Officer, discuss the evolving landscape of managed service providers (MSPs) and the transformative potential of AI in their operations. They reflect on how automation has been a longstanding goal in the industry, but recent advancements in AI and technology have accelerated this evolution. The conversation highlights Syncro's strategic shift towards leveraging AI and automation to enhance their platform, particularly through the launch of

en

00:28:34

Kaseya's New CEO Rania Succar on Innovation, MSP...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/07/31

Rania Succar, the new CEO of Kaseya, discusses her vision for the company at a crucial time for both Kaseya and the managed service provider (MSP) ecosystem. With Kaseya facing scrutiny over customer service and billing practices, Succar emphasizes the importance of innovation and a cultural reset to strengthen relationships with MSP partners. She believes that Kaseya has the potential to be a leader in driving outcomes for small businesses through its partnerships with MSPs, which are essential for

en

00:23:48

Skillfully's AI Innovations: Streamlining Hiring with...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/07/30

AI is revolutionizing the hiring process by enhancing human interaction and focusing on skills rather than traditional resumes. Brett Waikart, co-founder of Skillfully, explains how their platform utilizes AI to create realistic job simulations that allow candidates to demonstrate their skills in a practical setting. This approach addresses the challenges posed by the influx of AI-generated applications, enabling employers to filter through the noise and identify the most qualified candidates

en

00:21:19

AI's Impact on Data Privacy: Why Security Frameworks...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/07/29

Yasir Ali, CEO of Polymer, discusses the shortcomings of current security frameworks, emphasizing their outdated nature and lack of real verification. He argues that many organizations still rely on signed statements without providing tangible evidence of compliance with security controls. This disconnect has become increasingly problematic, especially with the rise of AI and the need for more robust data protection measures. Ali highlights that the traditional approach of simply stating compliance

en

00:17:10

US Economy Shows Resilience; Major Tech Firms Lay Off...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/07/28

The U.S. economy is demonstrating resilience with strong consumer spending and low unemployment filings, despite looming inflation and tariff pressures. Retail sales rose by 0.6% in June, surpassing expectations and indicating solid growth in gross domestic product for the second quarter. However, concerns about rising import costs, which saw their largest monthly increase in over a year, continue to cast a shadow over the economic outlook. While manufacturers anticipate growth and increased hiring,

en

1,761 results

Similar Podcasts

DW Noticias

DW

JIJI English News-時事通信英語ニュース-

時事通信社

Legal AF by MeidasTouch

MeidasTouch Network

Mark Levin Podcast

Cumulus Podcast Network

朝日新聞AJW 英語ニュース（The Asahi Shimbun Asia & Japan Watch）

朝日新聞ポッドキャスト