Dear Billionaire

In this episode, I talk about something not often discussed. The untold side of private service. Because NDAs make sure that what happens behind closed doors legally stays there.Kobe Bryant’s wife winning her lawsuit against the photographers who sold the photos taken at the crash site has highlighted a focus this week on thissensitive subject. I want tochange focus tothe pilot who flew thehelicopter that day.Like any privateservice professional know,Kobe's pilothad the unspoken pressure to

Hiring a domestic house manager requires more from a homeownerthan calling a recruiter and signing paychecks. Let me explain...I received a comment on our YouTube Channel from a homeowner on a video where I talk about the homeowner's responsibilities of being a good employer. Their comment went something like this, "You're making me want to downsize. This all sounds likea full-time babysitting role."The fact is, turning over management of your complex personal life and most valuable assets is

Need staff or a domestic team to help your household and life run smoothly?Before engaging a recruiter, your first step should be creating a 12-MONTH MASTER MAINTENANCE CALENDAR!This one document will map out your property needs, who might be doing the work, how long each task takes to complete, and how frequently.This knowledge will allow you to determine if you should be hiring more staff, reducing task frequencies, or subcontracting certain functions.I often get hired to complete this

Set yourcontractors up for success and get the service you desire with this step-by-step guide to outline what pleases you.Kelly shares the details of her document, TheContractor Memorandum of Understanding, which includes topics such as:-Office Admin, communication and Safety expectations-Supervisor and staff protocol-Site work and property protection requirements-Accidents, conflicts, and misunderstandings-Phone usage-Dress code-Normal business hours, breaks, and overtime-Photography and document

Set your staff up for success and get the service you desire with this step-by-step guide to outline what pleases you.Kelly shares the details of her document, The Staff Memorandum of Understanding, which includes topics such as:-Owner preferences-Service attitude-Appropriate conversations and responses-Team expectations-Chain of command for staff requests-Guest protocol-Staff visitors-Phone usage-Dress code-Normal business hours, breaks, and overtime-Photography and document sharingCheck out this

Things to think about before hiring your first/next house manager:-Determine your service preferences and protocol-Identify a payroll service and employee recordkeeping system-Outline your business policies-Collect contractor and fleet information-Consider your housekeeping, landscaping, and home technology maintenance standards of care-Hire us to collect your household inventories!-Get your house ready for medical and natural disasters***Download ourFREE resource entitled "Master List of Lists for

Since we’re just getting started with Dear Billionaire podcast, let’s look at the common terminology we’ll be using, and share some assumptions about whom we’re talking to, so we’re all on the same page. If this is you, then this is YOUR podcast!• You have multiple homes• You have Full-time staff• You Hired, or are you ready to hire a full-time house or estate manager• Or maybe You’re intrigued with the lifestyles of the rich and famous and want to gain insight into the dynamics of how their

Whether you’re a millionaire or a billionaire, new money or old money, If you have a household staff and are considering hiring your first house manager, Here are some tips and feedback on finding and retaining Trusted and world-class staff so you can enjoy the life you've earned.This is our first-ever Dear billionaire podcast!I’ve been thinking about doing this for a long time. I have been in a unique position in my career where I spent 25 years in landscape design and construction work for