x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Command Control Power: Apple Tech Support & Business Talk

Jerry Zigmont, Joe Saponare, Sam Valencia

Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).

technology tech news

All Episodes

01:02:47

Best Of CCP - 020: Client Anecdotes & Rates

Command Control Power: Apple Tech Support & Business... ·

2025/04/08

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

57:46

611: Breaking Bad-Blaze

Command Control Power: Apple Tech Support & Business... ·

2025/04/01

Join us for an engaging episode of Command Control Power as Jerry reports live from a beautiful chapel in Paris. He shares his travel experiences in the city, the challenges of walking and navigating with Apple Maps, and the frustrations with iPhone battery life. The conversation then shifts to a deep dive into tech issues, including a detailed discussion on the recent woes with Backblaze's backups, Apple's AI shortcomings, and how customer feedback plays a role in tech improvement. Tune in for

en-US

53:27

610: Travel Tales and Techie Triumphs: Sam's Hawaii...

Command Control Power: Apple Tech Support & Business... ·

2025/03/25

In this episode of Command Control Power, the hosts dive into a vibrant conversation starting with Sam's recent trip to Maui, Hawaii. Sam shares his experience, the unexpected challenges, and how he managed to take a much-needed mental break from work. His trip also marks his personal milestone of visiting all 50 U.S. states. The discussion then shifts to various tech topics, including challenges in managing family travel expenses and the cost-saving tips on accommodations and food during vacations

en-US

51:21

609: Insights and Updates from ACEs Conference 2025...

Command Control Power: Apple Tech Support & Business... ·

2025/03/18

In this episode of Command Control Power, the hosts welcome back Justin Esgar of ACEs Conference. The discussion kicks off with light-hearted banter about colds and convincing Jerry to buy a ticket for the upcoming ACEs Conference. Justin shares behind-the-scenes insights into his daily routine and the value of attending ACEs, highlighting its focus on business growth for consultants, the expansion of the conference to include special training sessions at the 'big fruit company' campus, and how it

en-US

48:46

608: In the Cloud: Troubleshooting Tech and Exploring...

Command Control Power: Apple Tech Support & Business... ·

2025/03/11

ShrimpShellShineShoe24! 608: In the Cloud: Troubleshooting Tech and Exploring Backups In this episode of Command Control Power, the team discusses a range of topics from humorous backdrops and personal anecdotes about health to dealing with poor support from vendors and troubleshooting client tech issues. They highlight the importance of routine check-ups, like colonoscopies, share experiences with various backup solutions including Backblaze and Carbon Copy Cloner, and delve into the

en-US

57:45

607: DDM Deja Vu & Other Mysteries: A Kale Salad for...

Command Control Power: Apple Tech Support & Business... ·

2025/03/04

In this episode, the hosts delve into maximizing earnings from the Amazon Affiliate Program, including the requirement to link clients to a webpage first for tracking and credit. They discuss the importance of managing Mac software updates through MDM and the emerging DDM approach, addressing their methods and challenges with client systems. Additionally, they touch on using Ubiquiti equipment effectively and maintaining client hardware. The episode covers practical insights, from affiliate program

en-US

01:13:52

Best Of CCP - 087: Joe's Birthday Bash

Command Control Power: Apple Tech Support & Business... ·

2025/02/25

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

01:01:30

605: Backup Challenges with Adam Engst Of The Tidbits...

Command Control Power: Apple Tech Support & Business... ·

2025/02/18

Backup Challenges with Adam Engst Of The Tidbits Content Network In this episode of Command Control Power, the hosts are joined by Adam Engst from TidBITS Content Network to discuss the evolving landscape of bootable backups, cloud storage solutions, and disaster recovery strategies. They delve into Apple's recent changes affecting bootable backups, the importance of testing backup functionality, and the pros and cons of relying on cloud services like Dropbox and Google Drive for both personal and

en-US

01:00:36

604: Sync or Swim: Tales from the Technical Trenches

Command Control Power: Apple Tech Support & Business... ·

2025/02/11

In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing auto updates. They also delve into the use of Unify's U7 Pro access points and troubleshooting Wi-Fi 7 signal issues, including tweaking the minimum RSSI

en-US

52:44

603: Navigating Modern Hardware Challenges and NDAA...

Command Control Power: Apple Tech Support & Business... ·

2025/02/04

Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder In this episode of Command Control Power, returning guest John Moder joins the hosts to discuss a variety of topics ranging from hardware issues with the latest generation of MacBooks to the intricacies of NDAA compliance concerning network hardware. John shares his experiences with the transition from an Intel MacBook to an M4 Max, highlighting issues with USB power and hubs. The conversation also takes a deep

en-US

55:45

602: Tech Tantrums: When Siri and Bluehost Team Up to...

Command Control Power: Apple Tech Support & Business... ·

2025/01/28

In this episode of Command Control Power, Joe dives into various tech frustrations, starting with longstanding complaints about Siri's inefficiencies that even die-hard Apple fans acknowledge. The discussion pivots to the troubles faced after switching from a MacBook Air to a MacBook Pro, including stability issues and slower wake times. Joe shares a recent ordeal with a client's Bluehost account where an email disruption led to a series of frustrating support calls, tying up days of his time

en-US

47:14

601: Siri vs. Sonos: Who's Winning This Dysfunctional...

Command Control Power: Apple Tech Support & Business... ·

2025/01/21

601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud In this episode of Command Control Power, the hosts catch up and discuss various tech-related issues and solutions. They talk about frustrations with recording time and system speed, debates about show recommendations, and experiences with Siri's unreliable commands. They also delve into issues with Amazon Prime's fast-forwarding function and Sonos speaker system glitches. Topics shift to technical support anecdotes involving

en-US

47:21

Best Of CCP - 283: The Mile High jamf Club -...

Command Control Power: Apple Tech Support & Business... ·

2025/01/14

We welcome back Weldon Dodd of Rewind Tech to the show. Weldon was kind enough to put Sam up and host him in his training space in Centennial, CO

en-US

58:35

599: Empowering Your Tech Business: Systems, Billing,...

Command Control Power: Apple Tech Support & Business... ·

2025/01/07

In this episode of Command Control Power, hosts Jerry Zigmont and Joe Saponare discuss various strategies for improving business operations in the tech consultancy world. They cover topics such as the importance of automated billing, using ticketing systems, and switching to recurring revenue models. Joe talks about his decision to stop accepting checks and move to fully automated credit card payments, the advantages of using services like RepairShopper and Smith AI, and the benefits of having a

en-US

06:18

CCP Holiday Message 2024

Command Control Power: Apple Tech Support & Business... ·

2024/12/31

A Holiday Message from Your Friends at CCP: Joe Saponare, Sam Valencia, & Jerry Zigmont

en-US

56:14

598: Joe Taps Out, Jerry and Sam...

Command Control Power: Apple Tech Support & Business... ·

2024/12/24

Joe Taps Out, Jerry and Sam Command Control Power Through In this episode of Command Control Power, the hosts navigate through a mix of tech support comedy and genuine tips. Starting off with playful banter, they discuss personal anecdotes about parenting moments and work-life balance, leading to shout-outs for their Patreon supporters. They emphasize the importance of maintaining good relationships within the tech community and share experiences of dealing with challenging clients. Highlights

en-US

01:06:06

597: Caught in the Cloud: Backup Battles and Cyber Scams

Command Control Power: Apple Tech Support & Business... ·

2024/12/17

In this episode of Command Control Power, the hosts delve into various technical and customer service issues they have encountered recently. They start with a detailed rant about Backblaze’s abrupt change in their prorated refund policy, which affected the way they manage client licenses. The conversation shifts to issues with Amazon's high-value electronics return policy, and Sam shares a frustrating story about dealing with a delayed and ultimately lost iPhone shipment. Joe recounts a complicated

en-US

52:38

Best Of CCP - Give Your Dough To The Baker

Command Control Power: Apple Tech Support & Business... ·

2024/12/10

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

56:18

595: Unraveling UniFi: From Overseas Travels to...

Command Control Power: Apple Tech Support & Business... ·

2024/12/03

In this episode of Command Control Power, the team delves into recent UniFi updates, touches on managing Sonos integrations, and shares on-the-ground troubleshooting experiences. Sam talks about his recent trip to China and Japan, where he experienced both work-related and leisure activities, stunning cityscapes, and unique cultural experiences. Dive into practical solutions for UniFi network setup, Wi-Fi optimization tips, and an intriguing look into Sam's efforts to manage a large-scale UniFi and

en-US

57:44

594: Navigating Apple's Changing Ecosystem and the...

Command Control Power: Apple Tech Support & Business... ·

2024/11/26

In this episode of Command Control Power, Joe and Jerry discuss a range of topics related to recent changes in iOS, macOS, and Apple's overall ecosystem. They delve into the complexities introduced by incremental and major updates, particularly iOS 18 and Ventura, and how these updates impact their work with clients. They also explore the practicality of using features like cognitive accessibility, magic links for password replacement, and passkeys. Both share experiences with frustrating tech

en-US

199 results

Similar Podcasts

Lead With AI

Tamara Nall

Linux in the Ham Shack

Black Sparrow Media

Data Engineering Podcast

Tobias Macey

Eye On A.I.

Craig S. Smith

Reflections

Livewire Labs