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PODCAST

Fintech Insider Podcast by 11:FS

Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised six times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics

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All Episodes

54:26

1064. News: Paymentology raises $175m, Alipay hands...

Fintech Insider Podcast by 11:FS ·

2026/05/18

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Jeff Parker - CEO at Paymentology Monica Eaton - CEO at Chargebacks911 Fliss Berridge - Director of Blue Strawberry Thinking Stories/timestamps: Intro - (00:01) Paymentology Raises $175 Million - (02:46) Alipay lets shoppers delegate purchases to AI- (17:34) FCA opens

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51:13

1063. Insights: Can traditional banking survive the...

Fintech Insider Podcast by 11:FS ·

2026/05/14

About this episode:AI is changing banking - but are banks ready for what comes next?In this episode of Fintech Insider Insights, in partnership with Backbase, David Brear is joined by Jouk Pleiter, CEO & Founder of Backbase, to explore why banking may be approaching a breaking point in its architecture. As banks race to adopt AI, many are discovering that fragmented systems, siloed data, and disconnected customer journeys are holding them back. We discuss the rise of the AI-native bank, what

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62:09

1062. News: Targeted support lands, FIS and Anthropic...

Fintech Insider Podcast by 11:FS ·

2026/05/11

About this episode:Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Rosie Lee - Senior Customer Strategist at 11:FS John Reynolds - Fintech reporter at Tech.eu Oban MacTavish - Co-Founder and CEO at Spade Stories/timestamps: Intro - (00:01) UK introduces ‘targeted support’ rules to expand access to financial guidance (03:13) FIS and

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46:17

1061. Insights: The advice gap: Are banks helping...

Fintech Insider Podcast by 11:FS ·

2026/05/07

About this episode: Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur. In this episode of Fintech Insider Insights, host Kate Moody explores the gap between what financial institutions offer and what customers actually need. As apps increasingly nudge behaviour and shape decisions, we ask whether guidance is really just advice with disclaimers - and whether customers are being empowered, or left to do the work themselves. We also explore the

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59:10

1060. News: NatWest, HSBC & Lloyds face new rules,...

Fintech Insider Podcast by 11:FS ·

2026/05/04

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Michèle Richner, CMO & Managing Partner, Tenity Will Hay, Principal, Flagship Advisory Partners James Callinan, Manager, Thistle Initiatives Stories/timestamps: Intro - (00:01) Natwest, HSBC, Lloyds face rules change in regulatory shake-up (04:16) Adyen agrees €750m

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42:39

1059. Insights: The payments boom connecting APAC and...

Fintech Insider Podcast by 11:FS ·

2026/04/30

About this episode: Latin America is one of the fastest-growing e-commerce markets in the world - but winning there isn’t easy. In this episode of Fintech Insider Insights, in partnership with PPRO, Benjamin Ensor is joined by some great guests to explore why APAC merchants are expanding into LATAM, the $100bn cross-border opportunity, and why payments are critical to success. We break down the key challenges, local payment methods, and strategies global merchants need to win in LATAM. Download

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57:33

1058. News: Revolut’s $200bn ambition, TikTok’s...

Fintech Insider Podcast by 11:FS ·

2026/04/27

About this episode:Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Lesia Kupriienko - Industry Lead, Finance at AppsFlyer Maria Harris - Chair, Open Property Data Association Plus a voice note from: Monique Biady, Head of Commercial at Checkout.com Stories/timestamps: Intro - (00:01) Revolut chases $200 billion valuation ahead of

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52:17

1057. Insights: From inertia to advocacy: Rethinking...

Fintech Insider Podcast by 11:FS ·

2026/04/23

About this episode: What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switching is easier than ever. This week's guests: Rosie Lee - Senior Customer Strategist at 11:FS Jas Shah - Fintech Consultant & Author at Fintech: Under the Hood Alex Johnson - Founder at Fintech Takes Links to check

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65:37

1056. News: AI is everywhere: FCA's open finance...

Fintech Insider Podcast by 11:FS ·

2026/04/20

About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Raman Korneu, CEO at myTU Mei Lim, Group CFO and Managing Partner at Anthemis’ Alexander Berrai, Deputy CEO at emerchantpay Plus a voice note from: Colin Payne - Head of Innovation at the FCA Stories/timestamps: Intro - (00:01) The UK’s Financial Conduct Authority

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45:24

1055. Insights: What happens when embedded finance...

Fintech Insider Podcast by 11:FS ·

2026/04/16

About this episode: In this episode of Fintech Insider Insights, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom (Co-Founder & CEO at Pleo) and Tulsi Narayan (EVP, Commercial and New Payment Flows, Europe at Mastercard) to explore the next phase of embedded finance — as it evolves from a handy feature into critical infrastructure. Find out more about Pleo Embedded at https://embedded.pleo.io/ This week's guests: Jeppe Rindom - Co-Founder and CEO at Pleo Tulsi Narayan -

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70:38

1054. News: Jamie Dimon raises the alarm, Barclays...

Fintech Insider Podcast by 11:FS ·

2026/04/13

About this episode:Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Oliver Smith - Head of content at Money 20/20 Europe Sarah Kocianski - Fintech consultant and analyst Chaimae Chouiekh - Business reporter at The Logic Stories/timestamps: Intro - (00:01) ⁠Jamie Dimon’s Annual Letter to Shareholders (04:37) Barclays back on the high

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56:46

1053. Insights: Agentic payments: Revolution or just...

Fintech Insider Podcast by 11:FS ·

2026/04/09

About this episode: Is the traditional checkout about to disappear? Benjamin Ensor is joined by Rory O’Neill, Sahar Attaripour, and Sam Boboev to explore the rise of agentic payments - a fundamental shift from executing transactions to delegating intent. The panel dives into whether we are ready to let AI spend our money, who carries the risk when an agent makes a mistake, and how this "control-plane battle" will reshape the future of commerce. This week's guests: Rory O'Neil, Checkout.com

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70:39

1052.News: AI agents are trading, Monzo is...

Fintech Insider Podcast by 11:FS ·

2026/04/06

About this episode:Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Jannick Malling - Co-CEO and Co-Founder of Public Fliss Berridge - Director of Blue Strawberry Thinking Dave Morris - CEO of FoundryOS Stories/timestamps: Intro - (00:01) Investors on Public can now build AI Agents to automate their portfolio - (03:39) Monzo closes US business -

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48:50

1051. Insights: Money movement just became a...

Fintech Insider Podcast by 11:FS ·

2026/04/02

About this episode: Is treasury becoming a strategic powerhouse? Benjamin Ensor is joined by Adyen’s Adrian Davis and BCG’s Stanislas Nowicki to explore how real-time payments, rising customer expectations, and fragmented banking are reshaping corporate treasury - and why “intelligent money movement” could be a competitive advantage. Find out more about Adyen at adyen.com This week's guests: Adrian Davis - Managing Director | Financial services and insurance at Adyen Stanislas Nowicki -

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68:19

1050.News: Starling launches UK’s first agentic AI...

Fintech Insider Podcast by 11:FS ·

2026/03/30

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan - Data Director of Starling Cem Güler, Head of PMO - DenizBank AG Merusha Naidu - Global Head of Partnerships at Paymentology Stories/timestamps: Intro - (00:01) Starling Launches UK’s First Agentic AI Financial Assistant - (04:14) EU Proposes Turkey

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50:21

1049. Insights: Can you trade the future? The rise of...

Fintech Insider Podcast by 11:FS ·

2026/03/26

About this episode: Prediction markets are booming but what are they, and why is everyone talking about them? In this episode of Fintech Insider Insights, Kate Moody is joined by Emily Nicolle at Bloomberg and Kate Knibbs at WIRED to unpack the rise of platforms that let you “trade the future” - from elections to economic events. Are these markets a powerful new forecasting tool - or just gambling in disguise? We explore how they work, why fintechs are paying attention, and the big questions

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57:27

1048. News - After Dark: Robinhood's family plan,...

Fintech Insider Podcast by 11:FS ·

2026/03/23

About this episode:Our expert host Ross Gallagher, and co-host Jamie Campbell, Co-CEO of 11:FS Holdings, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss some of the interesting fintech and financial services stories of the week. (Spoiler: We've selected some Irish-themed content specifically for St. Patrick's Day!) Stories covered on the podcast this week include: Robinhood’s ‘Family Hub’ allows users to view and manage accounts

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52:50

1047. Insights: Can you launch a start-up in 2026?...

Fintech Insider Podcast by 11:FS ·

2026/03/19

About this episode: Recorded live from J.P. Morgan’s e-commerce and fintech forum, 11:FS CEO David M. Brear is joined by an all-star panel to tackle a deceptively simple question: can you still launch a startup in 2026? With AI reshaping how companies are built, capital becoming more disciplined, and geopolitics influencing everything from regulation to expansion, the old startup playbook is being rewritten in real time. We explore what founders should prioritise from day one, whether starting

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53:17

1046. News: Revolut is a bank, Lloyds wants to be a...

Fintech Insider Podcast by 11:FS ·

2026/03/16

About this episode:Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Dave Morris - CEO of FoundryOS Veronica Glab - Strategic Partnerships Lead at Juice Art Levy - Chief Business Officer at Brex Stories/timestamps: Intro - (00:01)Revolut secures full UK banking licence - (03:23) Lloyds strives to be ‘UK’s biggest fintech’ by selling

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50:14

1045. Insights: Has the banking battlefield evolved -...

Fintech Insider Podcast by 11:FS ·

2026/03/12

About this episode: For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed. Ross Gallagher and David M. Brear (11:FS) are joined by Richard Davies (Allica Bank) and Sophie Guibaud (Building Alpha) to explore how the banking battlefield has evolved - and whether it has gone three-dimensional. From challenger bank profitability (Monzo, Starling,

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