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PODCAST

Fintech Insider Podcast by 11:FS

Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics

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All Episodes

58:21

1074. News: Nuvei splashes the cash on Payoneer,...

Fintech Insider Podcast by 11:FS ·

2026/06/22

About this episode: Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. Download Plaid's State of intelligent finance in the UK report This week's guests: Maia Bittner - Investment Manager at X Factor Ventures Sam Maule - Head of Business Development at Moov Liam Gray - Head of Account Management, Europe at Plaid Stories: Nuvei acquires Payoneer in $2.75bn payments

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33:16

1073. Insights: From stablecoins to AI agents - how...

Fintech Insider Podcast by 11:FS ·

2026/06/18

About this episode: In this special episode of Fintech Insider Insights, recorded live at Stripe Tour London, we're joined by two Stripe leaders to explore how the internet economy is evolving - and the infrastructure powering its next chapter. First, Benjamin Ensor sits down with Neetika Bansal, Head of Money Management and Crypto at Stripe, to discuss how businesses are rethinking treasury, liquidity and global money movement. Later, Benjamin is joined by Kevin Miller, Head of Payments, Risk,

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59:20

1072. News: All about partnerships: Barclays x...

Fintech Insider Podcast by 11:FS ·

2026/06/15

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.This week's guests: Mei Lim, Group CFO and Managing Partner of Anthemis Diana Kamil-Salmon, Associate Director at Fair4All Finance Merusha Naidu - Global Head of Partnerships at Paymentology Plus a voice note from: Luke Enock, General Manager, Borrowing at Monzo Stories/timestamps: Barclays backs UK AI

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46:51

1071. Insights: Fintech's coming home - The growing...

Fintech Insider Podcast by 11:FS ·

2026/06/11

About this episode: What do Arsenal, Manchester United, Nottingham Forest and the Home Nations football teams have in common? They're all partnering with fintech brands. In this episode of Fintech Insider Insights, Kate Moody is joined by leaders from Zilch, Sokin and JPMorgan to explore why fintech and football have become such a powerful combination. From sponsorships and fan experiences to grassroots coaching and community impact, the panel examines how partnerships are evolving beyond

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60:10

1070. News: Enfuce report calls for more payment...

Fintech Insider Podcast by 11:FS ·

2026/06/08

About this episode:Host Ross Gallagher - Head of Ventures at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Niklas Apellund, CTO and Co-Founder, Enfuce Megan Caywood, Founder and CEO, Caywood Eline Blomme, Chief Product and Strategy Officer, Acquired Plus a voice note from: Gary Conroy, President and Chief Commercial Officer at Transfermate Stories/timestamps: New research from Enfuce

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46:46

1069. Insights: Can stablecoins escape the fintech...

Fintech Insider Podcast by 11:FS ·

2026/06/04

About this episode:Are stablecoins actually breaking into the mainstream financial system - or are they still largely trapped inside the fintech bubble? In this episode of Fintech Insider Insights, in partnership with Formance and live from Money 20/20 Europe, Ross Gallagher joined by Ayelen Denovitzer, Head of Operations of Formance, George Davis, founder and CEO of Lorum and Robin Anderson, Head of Product of Tribe Payments. Find more about Formance This week's guests: Ayelen Denovitzer -

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59:01

1068. News: Monzo drops millions on growth,...

Fintech Insider Podcast by 11:FS ·

2026/06/01

About this episode:Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Herbie Wildwood - Founder, Legacy Ozan Ozerk - Founder, OpenPayd Sarah Kocianski - Fintech consultant and analyst Stories/timestamps: ⁠Intro - (00:01) Monzo spends tens of millions on referral bonuses in bid for new customers (03:18) QNB Group and Mastercard to expand

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53:11

1067. Insights: Can regulation become fintech’s...

Fintech Insider Podcast by 11:FS ·

2026/05/28

About this episode: Is regulation really the thing slowing innovation down — or is the bigger challenge how firms respond to it? In this episode of Fintech Insider Insights, Benjamin Ensor is joined by Colin Payne, Head of Innovation at the FCA, and Kate Moody, Customer Strategy Director at 11:FS, to explore how regulation, open finance, targeted support, and AI are reshaping the relationship between financial institutions, regulators, and consumers. The conversation also dives into whether modern

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59:55

1066. News: OpenAI enters finance, Revolut pushes...

Fintech Insider Podcast by 11:FS ·

2026/05/25

About this episode:Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Hannah Duncan - Financial Journalist & Freelance Writer Gabriel Le Roux - CEO, Primer Michael Cullum - Chief Technology Officer, Bud Plus a voice note from: Kathleen McGuirk, Head of AI Go-to Market at Plaid Stories/timestamps: ⁠Intro - (00:01) OpenAI and Plaid partner to offer

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50:48

1065. Insights: Is agentic AI the future of investing?

Fintech Insider Podcast by 11:FS ·

2026/05/21

About this episode:As AI moves from supporting investment decisions to making them, what happens to trust, accountability, and control? In this episode of Fintech Insider Insights, Benjamin Ensor is joined by Jannick Malling, Co-founder & Co-CEO at Public.com, Megan Caywood, Founder & CEO at Caywood, and Peter Rossi, Technology & AI Advisor and Co-Founder of HubbleField, to unpack the rise of agentic investing. The conversation also dives into where the real value in AI-driven investing will sit

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54:26

1064. News: Paymentology raises $175m, Alipay hands...

Fintech Insider Podcast by 11:FS ·

2026/05/18

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Jeff Parker - CEO at Paymentology Monica Eaton - CEO at Chargebacks911 Fliss Berridge - Director of Blue Strawberry Thinking Stories/timestamps: Intro - (00:01) Paymentology Raises $175 Million - (02:46) Alipay lets shoppers delegate purchases to AI- (17:34) FCA opens

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51:13

1063. Insights: Can traditional banking survive the...

Fintech Insider Podcast by 11:FS ·

2026/05/14

About this episode:AI is changing banking - but are banks ready for what comes next?In this episode of Fintech Insider Insights, in partnership with Backbase, David Brear is joined by Jouk Pleiter, CEO & Founder of Backbase, to explore why banking may be approaching a breaking point in its architecture. As banks race to adopt AI, many are discovering that fragmented systems, siloed data, and disconnected customer journeys are holding them back. We discuss the rise of the AI-native bank, what

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62:09

1062. News: Targeted support lands, FIS and Anthropic...

Fintech Insider Podcast by 11:FS ·

2026/05/11

About this episode:Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Rosie Lee - Senior Customer Strategist at 11:FS John Reynolds - Fintech reporter at Tech.eu Oban MacTavish - Co-Founder and CEO at Spade Stories/timestamps: Intro - (00:01) UK introduces ‘targeted support’ rules to expand access to financial guidance (03:13) FIS and

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46:17

1061. Insights: The advice gap: Are banks helping...

Fintech Insider Podcast by 11:FS ·

2026/05/07

About this episode: Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur. In this episode of Fintech Insider Insights, host Kate Moody explores the gap between what financial institutions offer and what customers actually need. As apps increasingly nudge behaviour and shape decisions, we ask whether guidance is really just advice with disclaimers - and whether customers are being empowered, or left to do the work themselves. We also explore the

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59:10

1060. News: NatWest, HSBC & Lloyds face new rules,...

Fintech Insider Podcast by 11:FS ·

2026/05/04

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Michèle Richner, CMO & Managing Partner, Tenity Will Hay, Principal, Flagship Advisory Partners James Callinan, Manager, Thistle Initiatives Stories/timestamps: Intro - (00:01) Natwest, HSBC, Lloyds face rules change in regulatory shake-up (04:16) Adyen agrees €750m

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42:39

1059. Insights: The payments boom connecting APAC and...

Fintech Insider Podcast by 11:FS ·

2026/04/30

About this episode: Latin America is one of the fastest-growing e-commerce markets in the world - but winning there isn’t easy. In this episode of Fintech Insider Insights, in partnership with PPRO, Benjamin Ensor is joined by some great guests to explore why APAC merchants are expanding into LATAM, the $100bn cross-border opportunity, and why payments are critical to success. We break down the key challenges, local payment methods, and strategies global merchants need to win in LATAM. Download

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57:33

1058. News: Revolut’s $200bn ambition, TikTok’s...

Fintech Insider Podcast by 11:FS ·

2026/04/27

About this episode:Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Lesia Kupriienko - Industry Lead, Finance at AppsFlyer Maria Harris - Chair, Open Property Data Association Plus a voice note from: Monique Biady, Head of Commercial at Checkout.com Stories/timestamps: Intro - (00:01) Revolut chases $200 billion valuation ahead of

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52:17

1057. Insights: From inertia to advocacy: Rethinking...

Fintech Insider Podcast by 11:FS ·

2026/04/23

About this episode: What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switching is easier than ever. This week's guests: Rosie Lee - Senior Customer Strategist at 11:FS Jas Shah - Fintech Consultant & Author at Fintech: Under the Hood Alex Johnson - Founder at Fintech Takes Links to check

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65:37

1056. News: AI is everywhere: FCA's open finance...

Fintech Insider Podcast by 11:FS ·

2026/04/20

About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Raman Korneu, CEO at myTU Mei Lim, Group CFO and Managing Partner at Anthemis’ Alexander Berrai, Deputy CEO at emerchantpay Plus a voice note from: Colin Payne - Head of Innovation at the FCA Stories/timestamps: Intro - (00:01) The UK’s Financial Conduct Authority

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45:24

1055. Insights: What happens when embedded finance...

Fintech Insider Podcast by 11:FS ·

2026/04/16

About this episode: In this episode of Fintech Insider Insights, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom (Co-Founder & CEO at Pleo) and Tulsi Narayan (EVP, Commercial and New Payment Flows, Europe at Mastercard) to explore the next phase of embedded finance — as it evolves from a handy feature into critical infrastructure. Find out more about Pleo Embedded at https://embedded.pleo.io/ This week's guests: Jeppe Rindom - Co-Founder and CEO at Pleo Tulsi Narayan -

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