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PODCAST

LIFT Your Shop

The LIFT Your Shop podcast is a place to get insights from some of the most respected and outstanding auto repair industry experts around the nation. Kelsey Outram, CEO of LIFT Auto Repair Marketing and co-author of the book Drive More Business: A Step-By-Step Guide To Internet Marketing for Auto Repair Shops, hosts, and discusses all things that help lift your auto repair shop from marketing, staffing, culture, expanding, procedures, tech and more. With the insights shared in each episode, shop

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All Episodes

00:41:53

23 - Work/Life Balance from a Multi-shop Owner, James...

LIFT Your Shop ·

2023/06/07

In this episode of LIFT Your Shop Podcast, James Church from Oxford Automotive, talked about work/life balance from the perspective of a multi-shop owner. He shares his insights and experiences on successfully managing multiple shops while maintaining a fulfilling personal life. Discover practical tips, effective strategies, and valuable lessons that will inspire and empower you to strike the perfect balance between work and life. Tune in now and elevate your understanding of work/life balance in

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00:36:50

22 - Video Storytelling for your Auto Repair Shop...

LIFT Your Shop ·

2023/05/10

In this episode of LIFT Your Shop podcast, Patrick Egan from Spark Interactive emphasizes the importance of incorporating video into your marketing strategy for improved audience engagement and search engine rankings. He offers tips on creating and optimizing video content to enhance your online presence and drive business growth. Don't miss out on the valuable insights and tips provided in this episode!

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00:53:27

21 - Inbound vs. Outbound Marketing

LIFT Your Shop ·

2023/05/03

In episode 21 of the LIFT Your Shop Podcast, Ryan Hillenbrand, owner of Urb's Garage, talked about the difference between inbound and outbound marketing. Gain valuable insights and tips from his experience in effectively using these strategies to attract new customers and grow his business. Don't miss out on this essential knowledge for any business owner in the auto repair industry. Tune in now!

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00:45:14

20 - The Million Dollar A Month Shop with Joe Adams...

LIFT Your Shop ·

2023/04/12

In this episode of LIFT Your Shop Podcast, Todd Hayes and Joe Adams, of Adams Automotive, talked about how a small auto repair shop, turned into a million-dollar a month business. They will share their journey of starting out with just a few tools and working on weekends to grow their business. They'll also talk about the unique 3-day program they offer to train their staff and provide exceptional service to their customers. And finally, they'll reveal the secret behind their success: being

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00:51:29

19 - Effective Remote Leadership and Management with...

LIFT Your Shop ·

2023/04/05

In this episode of LIFT Your Shop Podcast, Michael Rosenberger, owner of Tommy's Hi Tech Auto and a certified coach at Shop Fix Academy, talked about how he was able to pull-off an effective leadership and management skills from afar while juggling his work as a business coach and an owner of multiple shops. He also puts an emphasis on how hiring the right people with right attitude helped him achieve his success now. Learn more about how you can apply the same practices at your own shop!

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00:37:29

18 - Setting Up 401K's For Your Shop with Tyler Hunt

LIFT Your Shop ·

2023/03/28

In this episode of the LIFT Your Shop podcast, Tyler Hunt of Soltis Advisors, discusses the significance of having 401Ks, and when you would be a deterrent to potential employees if you don't have one. He also talks about how set it up easily for your auto repair shop. Learn more about 401Ks by tuning in to our new episode!

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00:41:31

17 - Acquisition of New Shops with Jason Smith

LIFT Your Shop ·

2023/03/08

In this episode of LIFT Your Shop, Jason Smith of M&M Car Care Center, shared his personal experience about acquiring new shops and how he was able to expand his business quickly. He also talked about how they were able to survive during the height of Covid and what kept them busy. Lastly, be surprised to learn that revenue isn't the first deciding factor he considers when acquiring a new shop. Tune in to learn what that is!

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00:45:20

16 - Business Efficiencies Through Established...

LIFT Your Shop ·

2023/02/21

In this episode of LIFT Your Shop, Rob Choisser of Choisser Automotive Services, discussed how establishing processes can create business efficiencies. He talks about how creating thorough processes can help not only your shops operations, but can help develop a good environment for employees to work in and increase employees' performance significantly.

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00:40:08

15 - Finding Your Purpose In Business with Kyle Meadows

LIFT Your Shop ·

2023/02/08

On this episode of LIFT Your Shop, Kyle Meadows of Meadows Automotive gives his insight on why you need to find your purpose in business to succeed. With his years of experience being a shop owner, and also a shop coach, he tells us why you need to understand yourself on a deeper level to realize your purpose and how to eventually fulfill that purpose.

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00:41:09

14 - Providing Opportunities Through Empowered...

LIFT Your Shop ·

2023/02/06

In this episode of the LIFT Your Shop Podcast we discuss how to educate your team, yourself and those around you to provide a plethora of opportunities. Chris Knuth of Star Motors European and APAC ATI shares his advice and knowledge with our host Kelsey Outram.

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00:30:04

13 - Retire On A Boat and How To Prepare For...

LIFT Your Shop ·

2023/02/06

John Anderson made enough from his Auto Repair shop to be able to now live on a boat and sail the across the world. He gives his advice on how to prepare enough for retirement and be able to set yourself up to have the flexibility to live the life you want.

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00:37:40

12 - How To Create A Shop Culture That Stands Out...

LIFT Your Shop ·

2023/02/06

On this episode of the LIFT Your Shop podcast we have Mitch Moncur of Denny's Automotive. He is a leader in his community and talks to us about how to create a shop culture that will stand out and attract the best people to work for your shop. You can learn more about Mitch here: https://dennysautomotive.com/

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01:21:01

11 - Perseverance Through Trauma and How To Be...

LIFT Your Shop ·

2023/02/06

On this episode of the LIFT Your Shop podcast we have Matthew Hoage of OneWay Automotive Service. His story of how he is the way he is today and how he's grown to be a successful shop owner is deeply emotional and inspiring. He talks about how to persevere through trauma to become successful in not only business, but life as well. You can learn more about Matt here: https://onewayautoservice.com/

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00:48:36

10 - How To Improve Your Shop's Dynamics Through...

LIFT Your Shop ·

2023/02/06

On this episode of the LIFT Your Shop podcast we have John Lonas of Autoworks Service & Repair. He talked to us about the importance of getting the right business coach to help you on your journey of building a successful shop. You can learn more about John here https://autoworksserviceandrepair.com/

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00:57:36

9 - How To Grow Your Auto Repair Shop to 25+...

LIFT Your Shop ·

2023/02/06

Troy Kaplan is an industry expert in auto repair! He has successfully grown his auto repair shop to 25 locations! In this episode of LIFT Your Shop Troy shares all of his tips, advice, and mistakes to watch out for when growing your shop. For those looking to grow into more locations, this is the episode for you!

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00:41:15

8 - How To Understand Your Auto Repair Shops Finances...

LIFT Your Shop ·

2023/02/06

On this episode of the LIFT Your Shop podcast we got to talk with CPA Hunt Demarest with the accounting firm Paar, Melis and Associates. He shares with us some of the most important metrics to understand in your auto repair shops finances. Hunt goes over some KPIs in your Profit and Loss Statement and certain percentages that you should be shooting for. On top of that he has a downloadable book that goes over some of these items and more! You can download a copy of Hunt's book here at

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00:31:59

7 - Using Technology To Transform Your Auto Repair...

LIFT Your Shop ·

2023/02/06

On this episode of the LIFT Your Shop podcast we got to talk with CEO and Founder of Tekmetric, Sunil Patel. He shares with us how technology can transform your auto repair shop and make everything more streamlined and efficient. Sunil initially came from the medical field and then decided to open an auto repair shop since that was his passion. He built a very successful shop but then started thinking about how a software could make life easier in the shop which evolved into Tekmetric. You can learn

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00:59:14

6 - The "Once A Day" Method with David Eschbach

LIFT Your Shop ·

2022/04/11

On this episode of the LIFT Your Shop podcast we have David Eschbach of Spirit One Automotive. He talked to us about the "once a day" method he's taken on and what it takes to grow successful shops. David also started two shops just months before COVID and shares how this process kept things moving in the right direction! You can learn more about Dave and his shops at https://spiritoneautomotive.com/ 👉🏻 Join our Facebook Mastermind Group:

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00:44:55

5 - Perfecting 'On-Brand' Shop Culture, You Get What...

LIFT Your Shop ·

2022/04/11

In our fifth episode of the LIFT Your Shop podcast we got to talk with Rob Eskew of TRUE Automotive. His wisdom and advice on how to attract the things you want in life is truly inspirational. Learn how he's perfected his trademark "on-brand" shop culture and how he's grown his brand to the success it is. Rob has been in the repair business since 2005, before graduating from Milton. He made spare money during college performing service and upgrades on BMW + other European marks. After college, he

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00:45:29

4 - Building A Shop Culture That Attracts The Best...

LIFT Your Shop ·

2022/04/11

This is Episode 4 of the LIFT Your Shop podcast. On this episode we have Mike Collins from Collins Auto Care talk about how he has created a world class shop culture to ensure his employees are valued and giving the best experience to their customers. For Mike Collins, Auto Repair isn’t really about the cars. It never has been. Mike began his career in hospitality Industry, where his natural passion to care for people was able to shine. In the late 90’s, Mike began helping friends modify their cars

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