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PODCAST

LIFT Your Shop

The LIFT Your Shop podcast is a place to get insights from some of the most respected and outstanding auto repair industry experts around the nation. Kelsey Outram, CEO of LIFT Auto Repair Marketing and co-author of the book Drive More Business: A Step-By-Step Guide To Internet Marketing for Auto Repair Shops, hosts, and discusses all things that help lift your auto repair shop from marketing, staffing, culture, expanding, procedures, tech and more. With the insights shared in each episode, shop

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All Episodes

00:35:48

62 - From Hobby to Empire: Systems Change Everything

LIFT Your Shop ·

2025/11/14

In today’s episode, we sit down with Jason Fan — owner of one of the fastest-growing European specialty shops in his region — to talk about the real work behind scaling a shop, elevating team performance, and building a business that changes lives.Jason shares what transformed his operation over the past 18 months: daily meetings that actually work, leadership built on encouragement instead of pressure, and the shift from working in the business to working on the business. He breaks down why he

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00:40:27

61 - From Family Garage Routes to Auto Empire with...

LIFT Your Shop ·

2025/10/31

In this episode of the Lift Auto Repair Marketing Podcast, we sit down with Lauren and the team from Locust Street Repair to talk about how consistent marketing, authentic reviews, and year-over-year tracking transformed their business.From Google Maps calls skyrocketing to monthly meetings that keep goals on track, this conversation dives into the real-world marketing strategies that helped this shop grow — without losing the personal touch that keeps customers coming back.You’ll hear about:- How

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00:49:15

60 - From Park Chats to a Thriving Auto Shop with...

LIFT Your Shop ·

2025/10/02

In this episode, we sit down with Colleen Shannon of Shannon Family Automotive to talk about leadership, growth, and navigating major transitions in both business and life. Colleen shares her journey of stepping into leadership during a breaking point, the lessons she and her husband learned from swapping roles, and how they discovered new strengths by leaning into each other’s “working geniuses.”We dive into hiring and team culture, the importance of asking the right interview questions, and why

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00:41:50

59 - Branding Auto Repair From the Inside

LIFT Your Shop ·

2025/09/16

Branding Auto Repair From the Inside with Lola Schmidt Running an auto repair shop takes more than fixing cars—it takes building a brand that customers trust. In this episode, Lola Schmidt shares her journey of turning a shop from a tough beginning into a standout, customer-first business.She dives into:How to create a brand identity that feels authenticWhy appearance, curb appeal, and safety matter to customersBalancing roles as husband-and-wife shop ownersThe importance of asking your community

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00:47:26

58 - How Passion and Leadership Built a 7-Figure Auto...

LIFT Your Shop ·

2025/07/23

What happens when you outgrow your “buddy culture” but don’t yet have real leadership systems in place?In this episode of the Lift Your Shop podcast, we sit down with Thomas Andrews, co-founder of CDT Automotive, who shares how their team scaled from chaos to clarity. Thomas opens up about the growing pains of leadership, the lessons learned from failed accountability, and how outside coaching helped them transform the business.- Why “praise in public, correct in private” is a leadership

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00:50:01

57 - How Great Shops Build Great Leaders with Josh...

LIFT Your Shop ·

2025/06/16

Unlock the Power of One-on-Ones: Build a Culture of Accountability & LeadershipJoin leadership coach Josh Parnell as he breaks down how effective one-on-one meetings can transform your team and workplace culture. Learn why calls to action and consistent follow-up are key to creating accountability, how to empower your team to lead their own meetings, and practical tips to develop stronger leaders.Plus, Josh shares his top leadership book recommendations and how to connect with him for

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01:04:39

56 - 59 Years of Shop Excellence with Greg Buckley

LIFT Your Shop ·

2025/05/21

For Greg Buckley, running an auto repair business isn’t just a career—it’s a family legacy. Growing up in his father’s service station in Wilmington, Greg began his journey in the industry at just eight years old as a self-proclaimed “Petroleum Transfer Engineer.” From pumping gas to leading as a multi-shop owner, his path reflects a deep-rooted passion for automotive excellence and community connection.But Greg’s story is more than just business. It’s about generations of hard work, the power of

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00:54:39

59 Years of Shop Excellence with Greg Buckley

LIFT Your Shop ·

2025/05/14

For Greg Buckley, running an auto repair business isn’t just a career—it’s a family legacy. Growing up in his father’s service station in Wilmington, Greg began his journey in the industry at just eight years old as a self-proclaimed “Petroleum Transfer Engineer.” From pumping gas to leading as a multi-shop owner, his path reflects a deep-rooted passion for automotive excellence and community connection.But Greg’s story is more than just business. It’s about generations of hard work, the power of

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00:51:09

55 - Power Couple in Auto Repair with Nick and Nicole...

LIFT Your Shop ·

2025/02/19

It’s not every day you see a husband-and-wife duo take center stage in the automotive repair industry—but Nick and Nicole Jones are redefining the game. As the driving force behind Anderson Automotive and two Thrive Automotive locations, their journey is all about resilience, teamwork, and passion.But their impact doesn’t stop there. They’re also the hosts of the "Thrive With Us" podcast, where they share insights on business, leadership, and life. And if that wasn’t enough, their love for

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00:57:23

54 - Secrets of Auto Repair Success with Jimmy Purdy

LIFT Your Shop ·

2025/02/05

Is cheap auto repair is costing you more?In this episode of the LIFT Your Shop Podcast, we sit down with Jimmy Purdy, owner of Shift'N Gears Auto Repair in Paso Robles, CA, and host of The Gearbox Podcast. Jimmy shares his insights on the true cost of discounting services, how to build a profitable auto repair business, and why there’s more to business than making money—it's about supporting your employees and giving back to your community. We discuss: The importance of pricing correctly to

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00:46:12

53 - Dedication to Financial Accuracy with Jon Mason

LIFT Your Shop ·

2025/01/15

In this episode of the LIFT Your Shop Podcast, we sit down with Jon Mason, founder of Momentum Works Financial, based in Franklin, Tennessee. Jon shares his incredible journey from selling security systems door-to-door to managing an auto repair shop, and eventually launching a financial services business tailored to the unique needs of the automotive industry.Jon dives into the challenges of delivering accurate, timely financials in a fast-paced and demanding industry. He explains how his

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00:47:00

52 - Tune in: Success Talks with Carm Capriotto

LIFT Your Shop ·

2024/12/18

Auto repair shop owners, this episode is for YOU! Join us as we chat with Carm Capriotto, the pioneer of podcasting in the automotive aftermarket and the mastermind behind the Remarkable Results podcast. In this episode of the LIFT Your Shop Podcast, Carm shares his incredible journey from Buffalo radio to creating one of the most influential platforms for shop owners and technicians. Hear how a simple idea turned into 1,000+ episodes of insights, connections, and inspiration for the auto repair

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00:37:05

51 - Auto Repair Wisdom: 5 Key Lessons with Chris Jones

LIFT Your Shop ·

2024/12/04

Tune in for an insightful episode of the LIFT Your Shop Podcast featuring Chris Jones, Group Editorial Director at Endeavor Business Media and former editor of Ratchet and Wrench magazine! In this episode, Chris shares how he stumbled into the auto repair industry with a background in journalism, marketing, and design, and how that journey transformed his understanding of shop management. With over 20 years of experience, Chris talks about the importance of developing people, enhancing their

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00:43:34

50 - Genuine Steps Forward with Ryan Miles

LIFT Your Shop ·

2024/11/25

In this episode of the LIFT Your Shop Podcast, we are joined by Ryan Miles, owner of Peak Euro in Bend, Oregon. We dive into his nontraditional journey into the automotive industry. Ryan explains how he transitioned from farm life to automotive sales, starting with a boutique Euro car dealership and expanding into repairs when reliable reconditioning services were scarce. Initially focused on Audi and Volkswagen due to his first technician’s expertise and personal preference for these brands, the

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00:33:30

49 - Why Every Successful Business Needs a Mentor...

LIFT Your Shop ·

2024/11/13

In this episode of the LIFT Your Shop Podcast, we are joined by Glenn Todd of Glenn's European Auto Repair. Glenn shares his transition from technician to shop owner and how his passion for learning, entrepreneurship, and side projects drove him to open his own shop in 2017. Since launching the business, his shop has grown rapidly, generating $2.2 million in revenue last year and targeting $3 million this year. Key factors in his success include following a consistent growth-and-scale strategy,

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00:46:30

48 - Make the Most of Every Opportunity with Brandon...

LIFT Your Shop ·

2024/10/30

In this episode of the LIFT Your Shop Podcast we are joined by Brandon Stapley, owner of Stapley’s Garage in Mesa, Arizona. Brandon shares his journey from working in his garage to owning multiple auto repair businesses.Discover how exploring every opportunity, from starting with a love for cars to navigating business acquisitions, has helped Brandon grow his automotive empire. If you're a shop owner—seasoned or new—you won't want to miss the valuable insights on how owning multiple businesses

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00:43:58

47 - Struggle to Strength with Carlos Ramirez

LIFT Your Shop ·

2024/10/16

In this episode of the LIFT Your Shop Podcast, we welcome Carlos Ramirez, owner of C&G Auto Centers and the new Car Pro location in Orlando, Florida. Carlos discusses his experience as a second-generation auto repair shop owner, starting out in his family’s two-bay gas station in New York. He shares insights into growing an auto repair business, overcoming the unique challenges faced by shop owners, and emphasizes the critical role of continuous learning and leadership in running a successful

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00:45:51

46 - Lead with Time and Delegation with Josh Bird

LIFT Your Shop ·

2024/10/09

In this episode of the LIFT Your Shop Podcast, we sit down with Josh Bird from Bird Automotive to discuss the vital lessons he's learned on time management, delegation, and leadership as an auto repair shop owner. With two successful locations in Blue Springs and Oak Grove, Missouri, Josh shares his journey from being a GM Master Technician to managing and growing a thriving business. He dives into the challenges of transitioning from a hands-on technician to a full-time leader, the process of

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00:47:29

45 - Key KPIs Every Auto Shop Owner Needs to Know...

LIFT Your Shop ·

2024/08/23

In this episode of the LIFT Your Shop Podcast, Jennifer Hulbert, from Service Plus Automotive in Calcium, New York, shares her passion for the automotive industry and her commitment to growth and success through the application of SMART goals. She joined her family business in 2001, helping it expand from a small three-bay gas station to a 12-bay facility, with a focus on using key performance indicators (KPIs) to drive profitability and sustainability. Jennifer emphasized the importance of

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00:43:20

44 - The Role of Goals and Execution in Long-Term...

LIFT Your Shop ·

2024/08/14

Building a successful business doesn't happen by chance—it's a journey that starts with a vision and is guided by clear goals. In this episode of the LIFT Your Shop Podcast, we are joined by Travis Leavitt owner of Leavitt Automotive. We explore how goal setting transformed his entrepreneurial path, how he turned challenges into stepping stones and found the roadmap needed to navigate his journey. Discover the power of having a plan, the importance of execution, and the motivation that fuels

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63 results

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