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PODCAST

Heartline: Changemaking in Healthcare

Andrea Austin, MD

Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear. Join us as we delve into the stories of patients, medical

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All Episodes

28:29

100 Episodes of Heartfelt Healthcare Transformation

Heartline: Changemaking in Healthcare ·

2025/03/04

In this milestone 100th episode of Heartline Change Making in Healthcare, I reflect on the journey that has brought us here and the path that lies ahead. From its inception as "The Revitalizing Doctor" to now, this podcast has evolved into a platform for exploring the multifaceted challenges and opportunities in healthcare transformation.I begin by acknowledging the mentors and colleagues who have shaped this journey, including Dr. Dan Dworkis, founder of The Emergency Mind, who provided invaluable

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24:54

The Next Tango in Medicine: Humanizing Healthcare for...

Heartline: Changemaking in Healthcare ·

2025/02/25

In episode 99, I hand over the reins to Dr. Verena Voelter, host of the "Let's Talk Value" podcast, as we engage in a thought-provoking conversation about value-based healthcare and physician well-being. As an emergency doctor with experience in the Navy and a passionate advocate for healthcare transformation, I share my insights on the challenges facing our healthcare system and the importance of prioritizing both patient and clinician health.Key insights from our conversation include: The true

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46:48

Compassion as a Superpower for Medical Leaders

Heartline: Changemaking in Healthcare ·

2025/02/18

In episode 98, I sit down with Dr. Josh Hartzell, a retired colonel and faculty member at the Center for Health Professions Education, to explore the critical importance of caring leadership in healthcare. As a seasoned medical educator and former program director for the Walter Reed Internal Medicine Residency program, Dr. Hartzell brings a wealth of experience and insights to our conversation. We delve into the heart of what it means to be a caring leader in the challenging landscape of modern

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34:30

The Purposeful MD Creating a Life You Love in Medicine

Heartline: Changemaking in Healthcare ·

2025/02/11

In episode 97, I sit down with Dr. Laura Suttin, a board-certified family physician, certified coach, consultant, author, and speaker. We explore her journey from traditional medical practice to entrepreneurship and coaching, uncovering the transformative power of coaching in healthcare.Dr. Suttin shares her personal experience of working with a coach and how it led her to become one herself. We discuss the impact of coaching on physician well-being, career satisfaction, and patient outcomes,

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48:49

When Life Throws a Curveball Navigating Career...

Heartline: Changemaking in Healthcare ·

2025/02/04

In episode 96, I sit down with Dr. Stephanie Pearson, an OBGYN turned insurance expert. She shares her powerful journey from the bedside to becoming a champion for physician financial protection. Dr. Pearson's story of career-changing injury and subsequent transformation offers invaluable insights for healthcare professionals at all stages of their careers.Our conversation delves into the often-overlooked aspects of disability and life insurance and the unique challenges faced by physicians in

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27:17

Revolutionizing Blood Pressure Monitoring: A...

Heartline: Changemaking in Healthcare ·

2025/01/28

In episode 95, I sit down with Josh Sarkis, Chief Strategy Officer for PharmaSmart, to uncover the transformative world of healthcare technology and innovation. Recorded amidst the buzz of the Health Innovators Conference, our conversation takes a deep dive into Josh’s inspiring journey from a small business owner to a key player in revolutionizing blood pressure monitoring.Josh recounts PharmaSmart’s origins, starting as a distributor of blood pressure kiosks, and the pivotal decision to design

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32:54

Redefining Medical Careers Beyond the Stethoscope

Heartline: Changemaking in Healthcare ·

2025/01/21

In episode 94, I sit down with two inspiring medical leaders: Dr. Amandeep Hansra, founder of Creative Careers in Medicine, and Dr. Elise Putt, the organization’s Chief Operations Officer. Together, they are redefining how doctors perceive their professional journeys, creating new pathways to exciting opportunities beyond traditional clinical roles.Our conversation highlights a growing movement in medicine—one that champions diversity, innovation, and personal fulfillment. We explore how shifting

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44:14

Coaching for Change: Empowering Healthcare Leadership

Heartline: Changemaking in Healthcare ·

2025/01/14

In Episode 93, I sit down with Dr. Brian Clyne, an emergency physician and leadership coach, to explore the transformative power of coaching in healthcare. We delve into Dr. Clyne's journey from medical school to emergency medicine, and how a pivotal experience with a leadership coach sparked his passion for coaching others.Key insights from our discussion include: The importance of early exposure to coaching for medical students and residents How coaching can help address burnout and enhance

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40:47

From Perfectionism to Self-Compassion: Healing in...

Heartline: Changemaking in Healthcare ·

2025/01/07

In Episode 92, I sit down with Dr. Kara Pepper, a physician coach and eating disorder specialist, to explore the intricate connections between perfectionism, burnout, and self-compassion in healthcare. Dr. Pepper's journey from professional ballet dancer to physician offers a unique perspective on the challenges faced by high-achieving professionals.We delve into the often-overlooked world of eating disorders, discussing how these conditions can manifest in unexpected ways and impact healthcare

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46:01

Beyond Fine: Navigating Mental Health in Healthcare

Heartline: Changemaking in Healthcare ·

2024/12/17

In episode 91, Dr. Jessi Gold—psychiatrist and author of "How Do You Feel?"—joins us to unpack the mental health challenges unique to healthcare professionals. As the inaugural Chief Wellness Officer for the University of Tennessee System, Dr. Gold brings a wealth of knowledge and experience to the conversation, focusing on curiosity and self-reflection as tools for resilience and growth. Dr. Gold shares her insights on the importance of curiosity and self-reflection in navigating the complexities

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45:56

Moral Injury, Motivation, and Meaning: Redefining...

Heartline: Changemaking in Healthcare ·

2024/12/10

In episode 90, I sit down with Dr. Jonathan Fisher, a cardiologist and expert in well-being, to examine the intricate challenges of burnout in healthcare. Our discussion explores moral injury, the critical role of social connections, the power of positive psychology, and the importance of a holistic approach to supporting physician well-being.Dr. Fisher offers a unique perspective, shaped by growing up in a family of seven physicians, which informs his understanding of the profession’s pressures

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41:44

Beyond Training: Reframing Simulation as a Strategic...

Heartline: Changemaking in Healthcare ·

2024/12/03

In episode 89, I sit down with Dr. Rebecca Szabo, a simulation educator from Australia, to explore the transformative impact of healthcare simulation. Our discussion highlights the challenges and opportunities in integrating simulation-based education programs within teaching hospitals, drawing from Dr. Szabo's recent publication in Advances in Simulation.My special guest is Dr. Rebecca Szabo who provides valuable insights on advancing simulation-based education in teaching hospitals. We discuss

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48:00

From Scalpel To Pen: The Remarkable Journey Of A...

Heartline: Changemaking in Healthcare ·

2024/11/26

Episode 88: In this episode, I sit down with Dr. David Weill, a renowned transplant surgeon and accomplished author, to uncover the intricate world of organ transplants.Dr. Weill takes us on a journey through his impressive career, from his early days as an intern to his rise as a leading expert in lung transplants. We discuss the emotional highs and lows of transplant surgery, the critical decisions involved in patient selection, and how personal experiences have shaped his professional

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47:06

Healing the Healers: Trauma Informed Leadership in...

Heartline: Changemaking in Healthcare ·

2024/11/19

In Episode 87, I sit down with Dr. Stephanie Byerly, an obstetrical anesthesiologist and certified life coach, to dive deep into how trauma shapes our careers and personal lives. As healthcare providers, we’re trained to care for others—but how often do we address our own wounds? Dr. Byerly shares her powerful story of overcoming burnout and becoming a passionate advocate for physician wellness. We unpack the often-missed link between childhood experiences and our medical careers, discussing the

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50:07

Autonomy in Medicine The Path to Fulfillment and...

Heartline: Changemaking in Healthcare ·

2024/11/12

In episode 86, I sit down with Dr. Brian Cohen, a practicing anesthesiologist and entrepreneurial innovator in healthcare. We explore his journey from traditional medical practice to founding Miami Anesthesia Services, a concierge ambulatory surgery center anesthesia company. Dr. Cohen shares his insights on the evolving landscape of anesthesiology, highlighting the shift towards independent practice models and the importance of physician autonomy. He discusses how his experiences in various

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25:08

Enhancing Fulfillment and Connection through...

Heartline: Changemaking in Healthcare ·

2024/11/05

In episode 85: Thanksgiving is coming up! Dr. Andrea Austin and Dr. Linda Lawrence dive into the transformative power of gratitude in relationships, highlighting the need for genuine appreciation and thoughtful acts of kindness. Gratitude is more than just appreciation; it's about taking action and showing kindness towards others. - Linda Lawrence My special guest is Linda Lawrence. Dr. Linda Lawrence, CEO of Revitalize, joins Dr. Andrea Austin in this episode to discuss the importance of gratitude

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46:45

The Nursing Exodus: Why Staffing Shortages Keep...

Heartline: Changemaking in Healthcare ·

2024/10/29

In episode 84, Amy Yackowski, founder and chief evolution officer of Painted Porch Strategies, discusses the current state of healthcare staffing. Amy shares her extensive experience in the industry, starting from her early days as a call center staffer in a healthcare staffing organization to her current role, focusing on leveraging technology to connect clinicians with healthcare organizations. The conversation delves into the challenges faced by the nursing profession, particularly the

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54:27

Exploring New Innovations in Mental Health with Dr....

Heartline: Changemaking in Healthcare ·

2024/10/22

Episode 83: Dr. Will Bianchi, an emergency physician, shares the innovative approach of his ketamine clinic, dedicated to assisting individuals with treatment-resistant depression. He delves into the science behind ketamine therapy, its benefits, and the profound impact it has had on patients' lives. Frustrated by the limited options available for psychiatric patients in the emergency department, Dr. Bianchi sought a more effective solution, leading him to explore the potential of ketamine therapy

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55:45

Unlocking Communication Potential: How AI is...

Heartline: Changemaking in Healthcare ·

2024/10/15

Episode 82: Will Pamment, co-founder and COO of SimConverse, delves into the innovative world of healthcare simulations. SimConverse is revolutionizing medical training through advanced conversational simulations, enabling healthcare professionals to enhance their communication skills with patients. Pamment discusses the company's mission to bridge the gap between theoretical knowledge and practical application, emphasizing the importance of realistic patient interactions in improving clinical

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49:27

Insights on Healthcare Simulation with Dr. Victoria...

Heartline: Changemaking in Healthcare ·

2024/10/08

Episode 81: Dr. Victoria Brazil, an esteemed emergency physician and renowned medical educator, delves into her passion for utilizing simulation to enhance healthcare outcomes. Dr. Brazil discusses how simulation not only sharpens clinical skills but also fosters high-performance teamwork. She shares insights from her extensive experience, illustrating how simulation-based training can bridge gaps in communication and coordination among healthcare professionals. Dr. Brazil's commitment to advancing

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