PODCAST

A HOP Podcast (With No Name)

Andrea Baker & Matt Florio

A lighthearted podcast about the practical use of HOP concepts in our personal and work worlds.

business management

All Episodes

25:41

Episode 31 - Something you can try tomorrow to "do HOP"

A HOP Podcast (With No Name) ·

2024/05/22

Andrea shares how she started putting HOP intro action while in an individual contributor role.

28:24

Episode 30 - What to do with the "inexperienced...

A HOP Podcast (With No Name) ·

2024/05/08

The new generations of workers is not going anywhere, so we revisit the topic of episode 23 (based on listener questions) and add more to the discussion.

23:21

Episode 29 - What to do when your big ticket solution...

A HOP Podcast (With No Name) ·

2024/04/24

We discuss a recent question we were asked around how to move forward after the biggest (and likely most expensive) solution from your operational learning session is axed by Leadership.

25:02

Episode 28 - HOP outside of work

A HOP Podcast (With No Name) ·

2024/04/10

Andrea shares a difficult situation she is navigating and how what she has learned from HOP influences her life outside of work.

26:13

Episode 27 - "HOP is adding too much extra work" / A...

A HOP Podcast (With No Name) ·

2024/03/27

We discuss the common push back that the internal requirements following any Operational Learning can feel like a burden, but there are ways we can push on those constraints. Also - Matt was able to use a very confusing (but maybe helpful) puppy analogy.

26:55

Episode 26 - "I like HOP, but our recent incident was...

A HOP Podcast (With No Name) ·

2024/03/13

We start with a story around a rule of unknown origins. From there, we explore why after major incidents even "HOP" leaders want to go back to their prior ways.

25:00

Episode 25 - "We pay people to follow the rules" / A...

A HOP Podcast (With No Name) ·

2024/02/28

We discuss the common objection around "rules" and the role they play in keeping people safe. As you might expect, it leads us back to the conversation around people problems vs. system problems.

16:26

Episode 24 - "But I fundamentally believe all...

A HOP Podcast (With No Name) ·

2024/02/14

Andy and (a sick) Matt discuss one of the most common places of tension when someone talks about HOP. What does it mean when we say "not all accidents are preventable"?

20:21

Episode 23 - "Our workforce is too inexperienced and...

A HOP Podcast (With No Name) ·

2024/01/31

The workforce is getting younger and coming in with less experience. We discuss why it is so crucial to learn from the new workforce about their reality.

24:22

Episode 22 - " But at the end of the day I still have...

A HOP Podcast (With No Name) ·

2024/01/17

We tackle the next audience question centered around how HOP may run into conflict with both regulating bodies and internal legal teams.

19:17

Episode 21 - "If my injury rate won't improve then...

A HOP Podcast (With No Name) ·

2024/01/03

We answer a listener's question around injury rates and the adoption of HOP.

22:14

Episode 20 - "We don't have the time to make this...

A HOP Podcast (With No Name) ·

2023/12/20

We tackle a listen asked question on how to handle the pushback from leadership that the organization does not have "the time or the resources to make this change" by making a business case for HOP.

25:02

Episode 19 - How can an organization adopt HOP?

A HOP Podcast (With No Name) ·

2023/12/06

After wrapping up homework with our invented mitigation defense, we move on to share how we see HOP adopted by organizations. We'll spend time on what's worked well for some places and what challenges we hear most often.

27:50

Episode 18 - Performance Modes and Mitigation Defenses

A HOP Podcast (With No Name) ·

2023/11/22

Andy starts with a story around how we respond to an incident without considering what performance mode(s) the people executing the task are in. From there, we discuss why we should shift our energy and resources into adding mitigation defenses rather than something like "retraining" post-incident.

23:02

Episode 17 - Performance Modes

A HOP Podcast (With No Name) ·

2023/11/08

Let's talk about Performance Modes. What are they and how do they fit into our view of work?

26:50

Episode 16 - Operational Learning (part 6)

A HOP Podcast (With No Name) ·

2023/10/25

We wrap up the operational learning mini-series by going over what happens after you define the problem statements.

23:30

Episode 15 - Operational Learning (part 5)

A HOP Podcast (With No Name) ·

2023/10/11

We define the problems from episode 14's operational learning session and discuss what goes into properly crafting problem statements.

25:38

Episode 14 - Operational Learning (part 4)

A HOP Podcast (With No Name) ·

2023/09/27

We talk through how we create the conditions for candor while we're working with different organizations. From there, Andy practices some operational learning on what it's like for Matt to book their travel.

22:53

Episode 13 - Operational Learning (part 3)

A HOP Podcast (With No Name) ·

2023/09/13

We cover how the homework from last episode (being teachable) works with a 3.5 year old. Then it's all about creating the conditions for candor and psych safety.

31:24

Episode 12 - Operational Learning (part 2)

A HOP Podcast (With No Name) ·

2023/08/30

We start by discussing the complexity of... you guessed it - baseball. From there, we start breaking down operational learning through the idea of "being teachable".

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A HOP Podcast (With No Name)

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