PODCAST

A HOP Podcast (With No Name)

Andrea Baker & Matt Florio

A lighthearted podcast about the practical use of HOP concepts in our personal and work worlds.

business management

All Episodes

29:46

Episode 76 - Defining HOP - Complexity (part 5)

A HOP Podcast (With No Name) ·

2026/02/25

The (thrilling?) conclusion to our Complexity discussion. We do some live operational learning role play about Andy's morning and learn about the "Big 5". We end with some area to dip your toe into operational learning if this is new to you.

26:13

Episode 75 - Defining HOP - Complexity (part 4)

A HOP Podcast (With No Name) ·

2026/02/11

We attempt multiple ways of operational learning using Andy's morning to show how even best intentions cannot makeup for linear thinking.

25:21

Episode 74 - Defining HOP - Complexity (part 3)

A HOP Podcast (With No Name) ·

2026/01/28

The complexity discussion continued! This one includes a story of Andy and Matt operationally learning about normal (but not common) work.

30:04

Episode 73 - Defining HOP - Complexity (part 2)

A HOP Podcast (With No Name) ·

2026/01/14

We continue our complexity discussion and get into some tangible examples.

2:06

Episode 72 - Happy Holidays and Happy New Year!

A HOP Podcast (With No Name) ·

2025/12/17

We're taking a couple of weeks off and will be back with our regularly scheduled episodes on 1/14/2026

24:20

Episode 71 - Defining HOP - Complexity (part 1)

A HOP Podcast (With No Name) ·

2025/12/03

We're starting a new mini-series around how we define "what HOP is" and the 3 key elements that differentiate from other practices. First up, Complexity Science.

26:46

Episode 70 - Defining your problem without knowing...

A HOP Podcast (With No Name) ·

2025/11/19

We explore a challenge that seems to impact all of the places we visit - defining a problem when a perfect solution does not exist.

31:09

Episode 69 - Bloom's Taxonomy and Training

A HOP Podcast (With No Name) ·

2025/11/05

We discuss how Bloom's Taxonomy highlights a need for change in how HOP learners apply the principles (and beyond).

35:04

Episode 68 - The Accountability Conundrum

A HOP Podcast (With No Name) ·

2025/10/22

We discuss how changing the way we view discipline as a way to drive accountability does not mean that we lower expectations of our teams or the people we work with.

28:27

Episode 67 - Getting Unstuck

A HOP Podcast (With No Name) ·

2025/10/08

We discuss what it's like to constantly push for change in an organization that is set in its ways. Also, there may be a poem released at some point?

31:09

Episode 66 - When do I know enough about HOP to start...

A HOP Podcast (With No Name) ·

2025/09/24

We respond to a listener question about "How do I know that I know enough about HOP to start applying it at work".Andy's recommendations:(Academic works that explain foundational concepts)The Social Psychology of Organizing - Weick Understanding Complexity - Professor Scott E. PageHow the Mind Works - Steven PinkerThe Effectiveness of Restorative Justice Practices - Jeff Latimer, Craig Dowden, Danielle Muise (2001)(Books specific to the HOP space)Managing the Unexpected - Karl E. Weick

17:23

Episode 65 - Where do we go from here?

A HOP Podcast (With No Name) ·

2025/09/10

We share some ideas we have for future episodes, but ask for you to give us direction. Let us know what you'd like us to focus on.

22:50

Episode 64 - Operationally learning with a 5 year old

A HOP Podcast (With No Name) ·

2025/08/27

Andy is often asked how HOP and Operational Learning can be used in parenthood. So with her oldest daughter's first day of school tomorrow, we decided to do some operational learning about how Penelope is feeling going into the big day.

32:25

Episode 63 - Andy's response to a case against HOP...

A HOP Podcast (With No Name) ·

2025/08/13

Well, we decided to end this mini-series with a big one. Andy argues that all accidents are not preventable and what we should be doing about.

25:30

Episode 62 - Andy's response to a case against HOP...

A HOP Podcast (With No Name) ·

2025/07/30

We continue our argument/counterargument series with point 3 - We cannot tolerate exceptions to cardinal rules.

30:16

Episode 61 - Andy's response to a case against HOP...

A HOP Podcast (With No Name) ·

2025/07/16

We continue our "both sides of the debate" series - this time it's all about accountability.

19:02

Episode 60 - Andy's response to a case against HOP...

A HOP Podcast (With No Name) ·

2025/07/02

Andy (and with a little help from from Chat GPT) begins her counterargument against herself from episode 59. There first point: "Root cause does (not) exist"

25:41

Episode 59 - An argument against HOP

A HOP Podcast (With No Name) ·

2025/06/18

In an attempt to model a debate team, we argue against HOP, the problems (we're told) it causes, and why we should continue with the status quo.

32:09

Episode 58 - The gap between what get to leaders see...

A HOP Podcast (With No Name) ·

2025/06/04

(Trigger warning: suicide) Andy and Matt discuss a recent series of interactions they've had with Leaders, the Frontline workers, and how the reality of work often doesn't make it to the top.

32:44

Episode 57 - Andy goes back to (imaginary) work

A HOP Podcast (With No Name) ·

2025/05/21

We play a "mind game" of sending Andy back to one of her previous HSE roles with her existing HOP knowledge and ask what she would do differently - all of which we recorded in during a long drive.

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A HOP Podcast (With No Name)

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