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PODCAST

Sarah Knows Support Workers

SUPPORT WORKER STORE

Sarah Knows Support Workers with Sarah Heriot is the podcast breaking down the NDIS with real talk, hot tips, and zero fluff. Expect interviews with founders, NDIS business owners, and sector leaders — plus the questions support workers actually want answered. From day-to-day challenges to industry changes, drama, rants, and honest insights, this pod helps support workers and NDIS businesses level up fast.

business careers

All Episodes

00:50:58

🎙️ Navigating the NDIS: Hayley’s Inspiring Journey

Sarah Knows Support Workers ·

2025/03/05

In this heartfelt episode of the Support Worker Store AI podcast, we sit down with Hayley, a parent of a child with a disability who turned her lived experience into a career as a support coordinator. From starting her journey in a caravan to becoming an advocate for disability families, Hayley shares the highs, lows, and powerful lessons of navigating the NDIS system.We explore:✅ The emotional journey of parenting a child with a disability✅ How to find the right support workers for your family✅ The

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00:38:42

The Heart Behind Four Reasons

Sarah Knows Support Workers ·

2025/02/23

In this inspiring episode, Mel shares the personal journey behind establishing Four Reasons—a support service dedicated to individuals with psychosocial disabilities. Named in honor of her four uniquely-abled children, the name symbolizes growth, resilience, and the transformative power of personal investment.Mel dives into the significance of finding a niche in the support sector, emphasizing the importance of self-investment, authentic service delivery, and building a team that values empathy and

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00:29:40

Navigating the NDIS: Insights from a Support Coordinator

Sarah Knows Support Workers ·

2025/02/23

Join Brooke from J-Care as she takes you on a heartfelt journey through the world of support coordination. In this uplifting episode, Brooke shares her personal experiences navigating the ever-evolving NDIS landscape, revealing how building genuine relationships with support workers can create meaningful, life-changing outcomes for participants.Discover how small, incremental changes can spark success, why robust training and proper registration are essential for high-quality care, and how community

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00:55:02

Interviewing Greg from Chadwick Digital

Sarah Knows Support Workers ·

2025/02/20

Navigating the Disability Sector: A Journey of GrowthIn this episode, we dive deep into the world of NDIS, support work, and digital marketing in the disability sector. Our guest shares their personal journey as a support worker, emphasizing the power of building genuine relationships with participants and the importance of trust in the industry.We explore coaching and mentorship in the NDIS, community engagement, and effective digital marketing strategies that align with the values of disability

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00:34:37

NDIS Business Coach interview

Sarah Knows Support Workers ·

2025/02/11

In this episode, I sit down withPaul from the NDIS Business Coach to unpack theins and outs of running a successful NDIS business. Whether you're just starting or scaling past $20M, this chat is full of insights you won’t want to miss!We cover:✅ Paul’s journey in the NDIS coaching space✅ HisBusiness Academy & upcoming workshops✅ Thebiggest mistakes providers are making at different growth stages✅Wins & success stories he’s seen in the sectorIf you're anNDIS provider looking to grow,

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00:17:40

📲 Insta Glow-Up: How to Slay Social Media in the NDIS...

Sarah Knows Support Workers ·

2025/01/08

🎙️ In this episode, Sarah spills the tea on what it’s really like to build a social media presence as the founder of the Support Worker Store. From Instagram hacks to navigating the NDIS sector, she shares the highs, lows, and lessons learned while growing her brand. 💡Get ready for tips on creating engaging content, staying consistent (even when life gets busy), and keeping it real with your audience. Whether you’re a social media newbie or a seasoned pro, this episode is packed with

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00:08:54

The NDIS Price Guide is Your Treasure Map! 🗺️💰

Sarah Knows Support Workers ·

2025/01/01

Hey Brats! 💕 Are you ready to unlock the secrets of the NDIS Price Guide? It’s not just a boring document—it’s your treasure map to navigating supports, setting prices, and helping participants achieve their goals. In this fun episode, we’ll break it down, step by step:✨ Learn what the Price Guide is (and why it’s not scary!).✨ Decode the line items like a pro.✨ Discover how to turn it into your superpower as an independent support worker. We’re keeping it simple, bubbly, and oh-so-fun—because no

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00:14:18

Christmas Ain’t So Merry for NDIS Participants —...

Sarah Knows Support Workers ·

2024/12/19

Christmas isn’t jingle bells and mistletoe for everyone — especially NDIS participants. In this raw and real episode of the Support Worker Store Podcast, we’re unpacking why Christmas can actually suck for people living with disabilities. From the chaos of sensory overload to the sting of isolation, we’re calling out the parts of Christmas that rarely get discussed.Support workers, you’ll get insider tips on how to ease the pressure for participants (and yourself), create calm amid the Christmas

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00:06:36

Lead The Way, Not Just The Say – How to Be THAT Leader ✨

Sarah Knows Support Workers ·

2024/12/13

Want to be the kind of leader people actually want to follow? It’s time to stop talking the talk and start walking the walk! 🚶‍♀️💥 In this episode, we’re spilling the tea on how to turn up, lead with heart, and show your crew what real leadership looks like.No fluff, no fake vibes – just straight-up, real-life tips on being THAT leader who inspires, supports, and brings good energy to the team. Whether you’re a support worker, business owner, or just tryna glow up in your role, this one’s for

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00:07:01

Support Worker Grief SUCKS!

Sarah Knows Support Workers ·

2024/10/30

In this heartfelt episode, Sarah opens up about the emotional toll of losing a participant as a support worker. Grief isn’t something we often talk about in this field, but it’s real, complicated, and tough to navigate. Sarah shares her personal experiences with grief, offers practical tips for coping, and reminds support workers that it’s okay to feel how they feel. From holding onto cherished memories to reaching out for support, this episode is all about finding ways to heal while honoring the

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00:10:51

Retaining NDIS Participants: Flexibility,...

Sarah Knows Support Workers ·

2024/09/07

Retaining NDIS Participants: Flexibility, Communication, and Custom CareIn this episode, we dive into the strategies NDIS providers can use to build strong personal connections and retain participants. From customizing care plans to providing high-quality services, we explore how clear communication and offering flexibility can make participants feel valued and supported. Celebrating achievements and addressing complaints promptly are also key to fostering trust and satisfaction. Take away

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00:06:17

🎙️ Upskilling Support Workers

Sarah Knows Support Workers ·

2024/09/05

🎙️ Upskilling Support Workers is a special episode for NDIS support workers who want to level up their skills! 💪🌟 In this episode, we’ll cover essential topics like communication tips, duty of care, and how to grow in your role. Whether you’re just starting out or have years of experience, you’ll get practical advice, expert insights, and real-life stories to inspire you. Tune in to boost your career 🚀 and become the best support worker you can be! 🙌

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00:08:52

Growing Your NDIS Community: Attracting New...

Sarah Knows Support Workers ·

2024/08/12

Welcome to the Support Worker Store podcast! In this lively and inspiring episode, host Sarah dives into the heart of attracting new NDIS participants, whether you're an independent support worker or a company. Discover fun and effective strategies to grow your NDIS community by showcasing your passion and dedication.Sarah shares practical tips on leveraging social media, hosting community events, building strong relationships, and much more. Tune in to learn how to make a positive impact and

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00:04:38

Supports Worker are like a Fine Bottle of Wine

Sarah Knows Support Workers ·

2024/08/06

Age is Just a Number in the Disability Sector Hey everyone! Sarah here from the Support Worker Store. Today, I want to dive into a topic that's close to my heart: the importance of age in the disability sector. Spoiler alert—age is just a number! 🎉 In support work, age doesn't matter. Whether you're 18 or 80, it's your passion and dedication that counts. 💪✨ Experience Meets EnergyYoung support workers bring energy and fresh ideas. Older support workers offer wisdom and experience

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00:06:07

How the Support Worker Store was created!

Sarah Knows Support Workers ·

2024/07/23

Welcome to Support Worker Store 🐝! I'm Sarah, and I'm here to share my journey of starting the Support Worker Store. In this podcast, we'll talk about why I created this store, the importance of great support workers, and how we can all do better in the NDIS sector. From the latest in communication journals 📒, notepads 📝, and printables to our brand-new Skool community for course creation, we’ve got everything to help you be the best on your shift. Join me for tips, stories, and lots

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00:05:49

Join the Skool Revolution: Transforming NDIS Support...

Sarah Knows Support Workers ·

2024/07/23

Welcome to The Support Worker Store podcast! In this episode, host Sarah dives into the exciting launch of the Skool NDIS Support Worker Network. 🌟 Discover how this dynamic online community is designed to help NDIS support workers and businesses connect, learn, and grow together. Sarah shares her mission to ensure that every NDIS participant receives the best care possible by equipping support workers with accessible information and resources. Originally, Sarah planned to host short webinars on

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00:05:28

Step-by-Step Guide to NDIS Program Planning

Sarah Knows Support Workers ·

2024/07/21

Hey there, legends! 🌟 Welcome to the latest episode of the Support Worker Store podcast with your host, Sarah! 🎙️ Today, we're diving into the art of creating super fun and engaging programs for NDIS participants. 🎉 Ever wondered how to make your activities more enjoyable and impactful? We've got you covered with a step-by-step guide to designing programs that will have your participants saying, "This is lit!" 🔥 In this episode, we’ll explore: Getting to know your

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00:05:27

Surviving the Twats: Thriving in Tough Work Environments

Sarah Knows Support Workers ·

2024/07/21

Welcome to the latest episode of the Support Worker Store podcast, "Surviving the Twats: Thriving in Tough Work Environments." Hosted by Sarah, this episode dives into the all-too-familiar struggle of working in a challenging environment. Ever felt surrounded by twats or had a boss who just doesn’t get it? You’re not alone! Join Sarah as she shares practical tips and heartfelt advice on how to navigate difficult colleagues, and clueless bosses, and maintain your sanity. From staying

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00:04:16

Support Worker Wellness: Prioritizing Mental Health

Sarah Knows Support Workers ·

2024/07/17

Welcome to the Support Worker Store Podcast! In this episode, we're addressing a crucial yet often overlooked topic: the mental health well-being of support workers. Join Sarah as she shares practical tips to stay balanced and energized in your demanding role. Learn how to recognize signs of burnout and discover valuable resources for support. Sarah also opens up about her own experiences, reminding us all that it's okay to not be okay. Tune in for a heartfelt and informative discussion

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00:08:17

Dumb Ways to Go to Jail as an NDIS Support Worker

Sarah Knows Support Workers ·

2024/07/10

Welcome to the Support Worker Store Podcast! In this episode, Sarah dives into the critical topic of "Dumb Ways to Go to Jail as an NDIS Support Worker." Join us as we explore real-life examples of support workers who faced severe legal consequences due to unethical actions such as fraudulent claims, abuse, drug-related offenses, theft, sexual misconduct, misuse of participant funds, and false documentation. Learn valuable lessons to ensure you uphold the highest standards in your role,

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84 results

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