PODCAST

NARPM Radio

NARPM

Property management radio for NARPM members. Get tuned in!

business careers

All Episodes

54:13

Lessons in Leadership: Building a Stronger Property...

NARPM Radio ·

2025/02/05

February 5Discover the keys to success in property management with host Pete Neubig and 2018 NARPM Past President Brian Birdy, MPM RMP, as they explore effective leadership strategies, the power of ownership in teams and actionable approaches to overcoming industry challenges like rising vacancy rates. Learn how to empower your team, set bold goals, and build a resilient business. Brian is the CEO of PMI Birdy Properties, CRMC.

52:19

From Social Work to Property Management: Tracy...

NARPM Radio ·

2025/01/29

January 29In this episode, join host Pete Neubig as he interviews Tracy Streich, MPM RMP, Broker/Owner of Renters Place and NARPM Volunteer of the Year, to uncover game-changing strategies for property managers. From leveraging master insurance policies to the effective use of virtual assistants through VPM Solutions, Tracy shares insights on optimizing operations. Hear about his unique journey from social work to property management, the importance of NARPM connections, and leadership advice for

47:13

Cutting Costs and Vacancy: Turning Operations into...

NARPM Radio ·

2025/01/22

Jan. 22, 2025In this newest NARPM Radio podcast, host Pete Neubig and ProfitCoach CEO Bradley Johnson discuss how ProfitCoach’s PM Operation Standards can improve property management profitability. They cover key metrics like days without revenue, owner screening best practices, and tying operational improvements to financial performance.

53:13

From Expert to Trusted Brand: Authority Marketing for...

NARPM Radio ·

2025/01/15

January 15In this episode, host Pete Neubig welcomes marketing expert Jerome Lewis, “Mr. Implementation,” to share strategies for scaling property management businesses. They discuss building authority through content marketing, the importance of follow-up systems, and tips for building trust through public speaking and networking. Packed with actionable insights to help property managers and real estate pros grow their businesses.

47:52

Marketing Smarter, Not Harder: Low-Cost Strategies...

NARPM Radio ·

2025/01/08

Jan 8, 2025In this episode, Mark Ainley, co-host of the Straight Up Chicago Investor Podcast, shares insights into podcasting, marketing, and leveraging real estate knowledge. The discussion covers using podcasts as a marketing tool, integrating social media and SEO, and the importance of authenticity in branding. Mark highlights the evolution of his podcast, the value of retaining control over marketing to reflect true personality and culture, and offers advice on starting a property management

51:58

Building Bridges: Property Managers and Investors...

NARPM Radio ·

2024/12/18

Dec. 18, 2024 In this insightful episode, Pete Neubig interviews Ashley Kehr, co-host of the BiggerPockets Real Estate Rookie podcast and author of "The Real Estate Rookie: 90 Days to Your First Investment." Together, they explore how property managers can elevate their expertise by leveraging market data and developing strong systems. Ashley shares practical strategies for fostering relationships with investors, from participating in forums to attending meetups and conferences. Learn how to

51:47

Mastering Short-Term Rentals: Insights on Systems,...

NARPM Radio ·

2024/12/10

Dec. 10, 2024In this episode, Pete Neubig interviews Robert Gilstrap, MPM RMP, CEO of Suite Stays Altanta, LLC, about the unique challenges and opportunities in short-term rental management. They discuss essential systems for success, leveraging virtual assistants, and the importance of mindset when managing 24/7 operations. Robert also shares personal insights on the industry's future and practical advice for anyone entering the short-term rental space. Check it out!

53:05

Scaling Smart: How to Grow a Property Management...

NARPM Radio ·

2024/12/04

Dec. 3, 2024Discover the key steps to scaling a property management business while maintaining exceptional service. Host Pete Neubig sits with Jay Hartley, a seasoned real estate broker and investor with over two decades of experience in rental property investments. Jay shares insights on building the right team, creating efficient processes, and leveraging education to support organic growth. Learn how to balance growth with quality to build a successful and sustainable operation.

52:11

From Chaos to Clarity: How Process and Automation...

NARPM Radio ·

2024/11/20

Nov. 20, 2024In this episode, host Pete Neubig and Bryan Jenkins, co-founder of PM Business Implementers, discuss how to transform chaotic property management operations into consistent, scalable systems. Bryan shares steps to streamline processes, integrate automation, and reduce team stress, empowering property managers to handle growth with confidence. Perfect for those looking to boost efficiency and build a resilient business.

07:08

NARPM Financial KPI

NARPM Radio ·

2024/11/19

NARPM Financial KPI

54:36

Innovative Insurance Strategies: From Security...

NARPM Radio ·

2024/11/13

Nov. 13, 2024In this episode, host Pete Neubig and Jeff Doering, Partner and Principal in Renter's Insurance Solutions, explore game-changing insurance strategies for property managers, focusing on innovative alternatives to traditional security deposits. They discuss the benefits of security deposit alternatives, handling tenant claims, and streamlining the claims process for faster reimbursements. Jeff also shares insights on best practices for managing tenant liabilities and collections, making

54:21

Strategies for Growth and Effective Marketing in...

NARPM Radio ·

2024/11/06

Nov. 6, 2024In this insightful episode, host Pete Neubig sits down with Stephen Fox, co-founder of Upkeep Media, to explore the dynamic landscape of property management and the critical strategies for growth. They delve into the importance of leveraging analytics to understand website traffic, optimize lead generation, and engage effectively with property owners. Stephen shares practical tips on utilizing remote teams for marketing functions, as well as the value of content creation to attract and

52:01

Scaling Property Management: Building for the Future

NARPM Radio ·

2024/10/30

Oct. 30, 2024In this episode, host Pete Neubig interviews Kobi Bensimon, founder and CEO of Showdigs. They discuss Kobi's journey from software engineering to property technology and how his platform helps real estate professionals manage showings. Kobi shares his insights on the future of property management, highlighting the importance of using technology to scale businesses, especially with virtual assistants. He also emphasizes building processes for the future, not just the present, and how

50:28

Navigating DEI and Employment Law: What Every...

NARPM Radio ·

2024/10/23

Oct. 23, 2024 In this episode, host Pete Neubig sits down with attorney Aaron Holt, an employment law expert from Cozen O'Connor, to explore the complexities of hiring practices and employment law. They dive into the legal intricacies of Diversity, Equity, and Inclusion (DEI) initiatives after recent Supreme Court rulings, discussing how companies can balance compliance while fostering a diverse workplace. The conversation also covers the risks and rewards of using social media for hiring, offering

42:07

The Power of Trust and Tech: Inside Citizen Home...

NARPM Radio ·

2024/10/16

Oct. 16, 2024 In this episode, host Pete Neubig interviews Victor Cianci, COO of Citizen Home Solutions (CHS), about leadership, innovation and technology in property management. Victor shares how CHS builds trust, leverages data-driven processes and embraces digital transformation to improve customer experiences. He also touches on personal topics like his role as a middle child, his admiration for LeBron James and his love for quiet beach vacations. Tune in to learn about CHS's recent rebranding

51:14

Adapting in Property Management: From Building Trust...

NARPM Radio ·

2024/10/09

Oct. 9, 2024In this episode, host Pete Neubig sits with BiggerPockets podcaster David Greene, who shares his insights on navigating the property management landscape. He emphasizes the importance of building trust with clients and adapting leadership strategies during economic downturns. He discusses the significance of sales in property management, the challenges posed by changing market conditions, and the keys to maintaining productivity and morale within your team. Tune in for valuable tips on

01:03:44

𝗨𝗻𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗳𝗼𝗿 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗕𝗗𝗠...

NARPM Radio ·

2024/10/02

Oct. 2, 2024In this episode, host Pete Neubig sits down with Jeremy Pound, RentScale's CEO and a leading expert in business development for property managers. They dive deep into effective strategies for hiring and compensating business development associates, emphasizing the importance of market research and tailored compensation models. With invaluable insights and practical tips, this conversation equips listeners with the tools they need to elevate their property management business.

44:21

Mastering KPIs and Team Goals: The Key to Sustainable...

NARPM Radio ·

2024/09/25

Sept. 25, 2024 In this insightful episode, business coach Doug Winnie discusses the importance of setting clear goals and utilizing KPIs to drive business success. He explains how small businesses can learn from larger corporations by adopting measurable goals broken down into achievable steps, such as quarterly and weekly objectives. Doug also highlights the importance of structuring team roles with defined performance indicators and planning for the future by building a sellable business, whether

01:02:01

The Triple Win: Enhancing Client Experience in...

NARPM Radio ·

2024/09/18

Sept. 18, 2024 In this episode, host Pete Neubig sits down with Landon Cooley, co-founder of Pest Share, to discuss how creating unique experiences, like the orange shoes movement, fosters community in the property management industry. They explore how Pest Share’s innovative solutions enhance resident and property owner satisfaction and increase operational efficiency for managers. Landon shares personal insights into starting and scaling a business, emphasizing the importance of vision,

01:00:44

Vendor Relationships and Tenant Happiness: Insights...

NARPM Radio ·

2024/09/11

Sept. 11, 2024In this episode, host Pete Neubig talks with Diego Alatorre and Tom Van Waelem from Cavalry, discussing the essential KPIs for property maintenance success. They highlight the importance of proactive communication, timely vendor payments, and consistent tenant follow-up to boost satisfaction and prevent issues. The episode also delves into building strong vendor relationships through clear expectations and regular feedback, emphasizing how these practices can significantly enhance

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