PODCAST

NARPM Radio

NARPM

Property management radio for NARPM members. Get tuned in!

business careers

All Episodes

48:55

Tenant Turner CEO on AI, Hiring Challenges, and the...

NARPM Radio ·

2025/03/12

March 12, 2025 Tenant Turner CEO James Barrett joins Pete Neubig to discuss the impact of AI and automation on property management, from fraud prevention to customer support. He shares insights on scaling with technology, the challenges of hiring great talent, and what the future holds for AI-driven innovations in the industry.

51:13

Mastering Wealth in Property Management: Mindset...

NARPM Radio ·

2025/03/05

March 5, 2025In this episode, host Pete Neubig sits down with Shawn Johnson to discuss the mindset shifts and strategies that can accelerate success in property management. From pricing strategies to wealth-building principles, Shawn shares insights on how small operators can maximize profitability, break free from scarcity thinking, and scale their businesses effectively. Tune in to learn how to shift your perspective and leverage your property management company for long-term financial

45:09

From Property Manager to Tech Leader: Randall...

NARPM Radio ·

2025/02/26

Feb. 26, 2025In this episode, host Pete Neubig sits down with Randall Henderson, Rentvine's COO, to discuss how the company is transforming property management technology through open APIs, AI and a people-first approach. Randall shares insights on Rentvine’s $74 million investment, the importance of hiring for attitude, and how innovation is reshaping the industry. Tune in to learn how property managers can leverage cutting-edge tech while building a strong, success-driven team.

50:26

The Process-Driven Property Manager: How Systems...

NARPM Radio ·

2025/02/19

Feb. 19, 2025Struggling with operational chaos in your property management business? In this episode, host Pete Neubig sits down with Ben Serven, CEO of Black Sheep Global, to discuss the power of process-driven management. From documenting workflows to implementing automation the right way, Ben shares insights on how systems can streamline operations, reduce stress, and fuel business growth. Whether you're managing six doors or six hundred, this conversation will help you build a scalable,

47:53

Growth vs. Profitability: Lessons from a 30-Year...

NARPM Radio ·

2025/02/12

Feb. 12, 2025Is bigger always better? In this episode, Pete Neubig sits down with Bart Sturzl, a 30-year property management veteran and 2016 NARPM Past Pesident, to discuss why he intentionally keeps his company at 300 doors — and why that decision has led to higher profits and less stress. They dive into the trade-offs of growth, the importance of vision, and how to build a business that supports your ideal lifestyle. Whether you're aiming for rapid expansion or a steady, profitable operation,

54:13

Lessons in Leadership: Building a Stronger Property...

NARPM Radio ·

2025/02/05

February 5Discover the keys to success in property management with host Pete Neubig and 2018 NARPM Past President Brian Birdy, MPM RMP, as they explore effective leadership strategies, the power of ownership in teams and actionable approaches to overcoming industry challenges like rising vacancy rates. Learn how to empower your team, set bold goals, and build a resilient business. Brian is the CEO of PMI Birdy Properties, CRMC.

52:19

From Social Work to Property Management: Tracy...

NARPM Radio ·

2025/01/29

January 29In this episode, join host Pete Neubig as he interviews Tracy Streich, MPM RMP, Broker/Owner of Renters Place and NARPM Volunteer of the Year, to uncover game-changing strategies for property managers. From leveraging master insurance policies to the effective use of virtual assistants through VPM Solutions, Tracy shares insights on optimizing operations. Hear about his unique journey from social work to property management, the importance of NARPM connections, and leadership advice for

47:13

Cutting Costs and Vacancy: Turning Operations into...

NARPM Radio ·

2025/01/22

Jan. 22, 2025In this newest NARPM Radio podcast, host Pete Neubig and ProfitCoach CEO Bradley Johnson discuss how ProfitCoach’s PM Operation Standards can improve property management profitability. They cover key metrics like days without revenue, owner screening best practices, and tying operational improvements to financial performance.

53:13

From Expert to Trusted Brand: Authority Marketing for...

NARPM Radio ·

2025/01/15

January 15In this episode, host Pete Neubig welcomes marketing expert Jerome Lewis, “Mr. Implementation,” to share strategies for scaling property management businesses. They discuss building authority through content marketing, the importance of follow-up systems, and tips for building trust through public speaking and networking. Packed with actionable insights to help property managers and real estate pros grow their businesses.

47:52

Marketing Smarter, Not Harder: Low-Cost Strategies...

NARPM Radio ·

2025/01/08

Jan 8, 2025In this episode, Mark Ainley, co-host of the Straight Up Chicago Investor Podcast, shares insights into podcasting, marketing, and leveraging real estate knowledge. The discussion covers using podcasts as a marketing tool, integrating social media and SEO, and the importance of authenticity in branding. Mark highlights the evolution of his podcast, the value of retaining control over marketing to reflect true personality and culture, and offers advice on starting a property management

51:58

Building Bridges: Property Managers and Investors...

NARPM Radio ·

2024/12/18

Dec. 18, 2024 In this insightful episode, Pete Neubig interviews Ashley Kehr, co-host of the BiggerPockets Real Estate Rookie podcast and author of "The Real Estate Rookie: 90 Days to Your First Investment." Together, they explore how property managers can elevate their expertise by leveraging market data and developing strong systems. Ashley shares practical strategies for fostering relationships with investors, from participating in forums to attending meetups and conferences. Learn how to

51:47

Mastering Short-Term Rentals: Insights on Systems,...

NARPM Radio ·

2024/12/10

Dec. 10, 2024In this episode, Pete Neubig interviews Robert Gilstrap, MPM RMP, CEO of Suite Stays Altanta, LLC, about the unique challenges and opportunities in short-term rental management. They discuss essential systems for success, leveraging virtual assistants, and the importance of mindset when managing 24/7 operations. Robert also shares personal insights on the industry's future and practical advice for anyone entering the short-term rental space. Check it out!

53:05

Scaling Smart: How to Grow a Property Management...

NARPM Radio ·

2024/12/04

Dec. 3, 2024Discover the key steps to scaling a property management business while maintaining exceptional service. Host Pete Neubig sits with Jay Hartley, a seasoned real estate broker and investor with over two decades of experience in rental property investments. Jay shares insights on building the right team, creating efficient processes, and leveraging education to support organic growth. Learn how to balance growth with quality to build a successful and sustainable operation.

52:11

From Chaos to Clarity: How Process and Automation...

NARPM Radio ·

2024/11/20

Nov. 20, 2024In this episode, host Pete Neubig and Bryan Jenkins, co-founder of PM Business Implementers, discuss how to transform chaotic property management operations into consistent, scalable systems. Bryan shares steps to streamline processes, integrate automation, and reduce team stress, empowering property managers to handle growth with confidence. Perfect for those looking to boost efficiency and build a resilient business.

07:08

NARPM Financial KPI

NARPM Radio ·

2024/11/19

NARPM Financial KPI

54:36

Innovative Insurance Strategies: From Security...

NARPM Radio ·

2024/11/13

Nov. 13, 2024In this episode, host Pete Neubig and Jeff Doering, Partner and Principal in Renter's Insurance Solutions, explore game-changing insurance strategies for property managers, focusing on innovative alternatives to traditional security deposits. They discuss the benefits of security deposit alternatives, handling tenant claims, and streamlining the claims process for faster reimbursements. Jeff also shares insights on best practices for managing tenant liabilities and collections, making

54:21

Strategies for Growth and Effective Marketing in...

NARPM Radio ·

2024/11/06

Nov. 6, 2024In this insightful episode, host Pete Neubig sits down with Stephen Fox, co-founder of Upkeep Media, to explore the dynamic landscape of property management and the critical strategies for growth. They delve into the importance of leveraging analytics to understand website traffic, optimize lead generation, and engage effectively with property owners. Stephen shares practical tips on utilizing remote teams for marketing functions, as well as the value of content creation to attract and

52:01

Scaling Property Management: Building for the Future

NARPM Radio ·

2024/10/30

Oct. 30, 2024In this episode, host Pete Neubig interviews Kobi Bensimon, founder and CEO of Showdigs. They discuss Kobi's journey from software engineering to property technology and how his platform helps real estate professionals manage showings. Kobi shares his insights on the future of property management, highlighting the importance of using technology to scale businesses, especially with virtual assistants. He also emphasizes building processes for the future, not just the present, and how

50:28

Navigating DEI and Employment Law: What Every...

NARPM Radio ·

2024/10/23

Oct. 23, 2024 In this episode, host Pete Neubig sits down with attorney Aaron Holt, an employment law expert from Cozen O'Connor, to explore the complexities of hiring practices and employment law. They dive into the legal intricacies of Diversity, Equity, and Inclusion (DEI) initiatives after recent Supreme Court rulings, discussing how companies can balance compliance while fostering a diverse workplace. The conversation also covers the risks and rewards of using social media for hiring, offering

42:07

The Power of Trust and Tech: Inside Citizen Home...

NARPM Radio ·

2024/10/16

Oct. 16, 2024 In this episode, host Pete Neubig interviews Victor Cianci, COO of Citizen Home Solutions (CHS), about leadership, innovation and technology in property management. Victor shares how CHS builds trust, leverages data-driven processes and embraces digital transformation to improve customer experiences. He also touches on personal topics like his role as a middle child, his admiration for LeBron James and his love for quiet beach vacations. Tune in to learn about CHS's recent rebranding

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