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PODCAST

Channel Insider: Partner POV

Channel Insider, Katie Bavoso, TechnologyAdvice

Channel Insider: Partner POV shines a light on the IT channel solution providers helping to drive innovation and solve challenges for their customers" businesses.

technology management

All Episodes

00:19:52

How Pegasystems and Tata Consultancy Services Helped...

Channel Insider: Partner POV ·

2025/02/24

Learn how BD, a global medical technology company working to advance health and medical discovery, tackled complex workflow and process orchestration challenges with Pega’s AI-powered platform and TCS’s expertise and deep knowledge of BD's needs as a business. Join guests Srinivasarao Ganta, Global Head of Digital Process Management at TCS, Nabin Patro, Associate Director at BD, and John Curtin, Account Executive at Pegasystems as the three experts break down how the partnership between Pega and TCS

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00:35:13

How Omega Systems Puts The Security In MSSP

Channel Insider: Partner POV ·

2025/02/20

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Mike Fuhrman, CEO of Omega Systems, to discuss the company’s transformation from a traditional Managed Service Provider (MSP) to a Managed Security Services Provider (MSSP). This shift was a priority for Fuhrman when he joined the company in 2023. Fuhrman explains what nonnegotiable requirements truly define an MSSP. The CEO and IT veteran also shares what brought him from the vendor space to the partner side of

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00:18:18

How To Extend Your MSP Team In One Week With Hirexe

Channel Insider: Partner POV ·

2025/02/18

Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses - and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it's budget restraints, a shallow talent pool, or even just the inability to commit the necessary time to the search, Keith understands there's more to the

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00:20:24

How Vega Cloud Helps MSPs Solve Cloud Billing Errors

Channel Insider: Partner POV ·

2025/02/10

Managing cloud environments is already complex—tracking revenue and costs shouldn’t be an added headache. That’s why Vega Cloud developed Vega for MSPs, a purpose-built platform designed to help managed service providers optimize cloud spend, enhance financial accountability, and drive operational efficiency. In this episode of Partner POV, host Katie Bavoso sits down with Vega Cloud team members Larry Cusick, Director of FinOps, and Kris Bliesner, Co-Founder & CEO, to discuss the company's

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00:20:19

How Hack The Box Fast-Tracks Enterprise Deals With...

Channel Insider: Partner POV ·

2025/02/07

Doing business with massive enterprises usually means navigating a maze of red tape, long approval processes, and legal roadblocks. But Hack The Box is changing the game—leveraging channel partners to streamline deals while opening doors for new relationships and revenue opportunities for solution providers.In this episode of Partner POV, host Katie Bavoso sits down with Heather Hoddinott, Enterprise Account Executive at Hack The Box, to discuss:✅ How Hack The Box’s gamified cybersecurity training

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00:34:49

Twenty Years Of Nerds That Care With James Rocker

Channel Insider: Partner POV ·

2025/02/06

James Rocker, founder and CEO of Long Island, NY-Based managed service provider Nerds That Care, says he still hears from marketing experts fascinated by his company's name even after being in operation for 20 years. On this latest episode of Channel Insider: Partner POV, Rocker explains how he drew inspiration from the name and brand marketing of a well known B2C break/fix team from a big box tech store. He says once he bought the website domain, everything fell into place for his business. For

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00:35:16

Davin Jackson: The Cheat Code To A Career In...

Channel Insider: Partner POV ·

2025/01/23

Davin Jackson, cybersecurity media personality for @eSecurityPlanet , joins host Katie Bavoso for this week's Channel Insider: Partner POV. Jackson explains what drew him to pursue a career in cybersecurity, but says he didn't always feel like he belonged. He says he didn't see cybersecurity experts that looked like him until he met his mentor. Now, Jackson is on a mission to make cybersecurity an accessible subject with eSecurity Planet, as well as "be the change he wants to see" in the industry

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00:18:27

A Gamified Approach To Upskilling Cybersecurity Teams...

Channel Insider: Partner POV ·

2025/01/15

In this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box's gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The Box Global Partner Program and why solution providers can grow their customer base and businesses by joining. The HTB leaders explain why the channel was a critical area to

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00:41:48

A Look Back On The Channel In 2024 With Channel Insider

Channel Insider: Partner POV ·

2025/01/09

With 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest industry upsets to the companies that came out on top, what stuck out the most to the writers and content creators who observe this world each day? Plus, find out

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00:15:17

How GoTo And Partners Enable The Remote Workforce

Channel Insider: Partner POV ·

2025/01/07

Tony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service providers feel empowered to provide its solutions to customers and grow their own businesses without adding more to employee head count. Haller says GoTo has differentiated

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00:20:56

MSP Unplugged On The Shifting MSP-Vendor Power Dynamic

Channel Insider: Partner POV ·

2024/12/24

Paco Lebron and Corey Kirkendoll of podcast MSP Unplugged return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it's important to consider what a listener will find valuable no matter how far into their IT business journey they are or how far they want to go. Lebron reflects on how this mentality led to the creation of Techcon

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00:20:49

How To Run Your IT Business With MSP Unplugged

Channel Insider: Partner POV ·

2024/12/18

In Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, MSP Unplugged. Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs ProdigyTeks out of Chicago, IL and Kirkendoll leads 5K Technical Services out of Plano, TX. The two host the weekly podcast MSP Unplugged alongside Rick Smith, CEO and founder of managed services business Renactus

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00:20:27

The Good, The Bad, And The Ugly Of AI With ABM...

Channel Insider: Partner POV ·

2024/12/17

In Part 2 of this interview, Zac Paulson, Director of Product and Strategy at ABM Technology Group, explains to Channel Insider: Partner POV host Katie Bavoso the unfortunate trend of clients accepting a cybersecurity strategy and related solutions only after they've had a breach or close call. He says it's driven his business to not accept clients unless they agree to ABM's cybersecurity measures. Paulson also discusses the vendor partners that he says have been critical in helping his business

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00:19:29

How To Inquire About Being Acquired With ABM...

Channel Insider: Partner POV ·

2024/12/12

Zac Paulson, Director of Product and Strategy at North Dakota-based ABM Technology Group, sits down with Channel Insider: Partner POV host Katie Bavoso to explain the process behind selling his former business TrueIT to Advanced Business Methods, a legacy copy and print company. During his tenure as CEO of TrueIT, Paulson says his managed services company was hitting a wall and unable to grow any further. He and his team decided it was time to be acquired, but nobody wanted to stop working in the

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00:20:49

How TanChes Global Management Is Investing In Local...

Channel Insider: Partner POV ·

2024/12/04

Tanaz Choudhury, CEO and President of Houston, TX - based IT solution provider TanChes Global Management, joins Channel Insider: Partner POV host Katie Bavoso to explain how and why she's investing in the next generation of IT business professionals. Choudhury is a first generation American and says she was able to make the American Dream "her reality." Now, she wants to pay it forward by supporting local community college students and help them realize their own dreams. TanChes has teamed up with

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00:14:36

BizCom Global CEO Explains The Greatest Risks To...

Channel Insider: Partner POV ·

2024/12/02

In this episode of Partner POV, CEO of managed service provider BizCom Global, Mark Wiener, discusses the critical mistake many end user businesses make when they assume they're too small to be the victim of ransomware or other types cyber attacks. He asks those business leaders, how much is your data is worth to you? Because, if the answer is "everything," then you've got everything to lose by becoming an easy pay day for cyber criminals. As Weiner explains, it is far easier to penetrate the walls

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00:15:03

EchoStor And Eversource: A Blueprint For IT...

Channel Insider: Partner POV ·

2024/11/26

In Part 2 of this Channel Insider: Partner POV interview featuring Nick Sikorski, Vice President of Sales and Marketing at EchoStor, and Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource, we continue the conversation about what makes the partnership work and what Milano says other businesses can do to find success with an IT solution provider of their own choice. Milano explains what matters most to him when considering a third party IT partner. Sikorski adds that

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00:20:08

The End Of Alert Fatigue With AlertOps

Channel Insider: Partner POV ·

2024/11/22

Why do AlertOps team members say their solution platform is like plumbing? Because it's essential and once you have it, you can't go back! AlertOps executives Kamalesh Srikanth, Senior Product Manager, and Rafael Sanuily, Chief Revenue Officer, join Partner POV host Katie Bavoso for an end to end discussion on the alert management platform built for both end user businesses and managed services providers. AlertOps essentially bridges the gap between the monitoring and tracking alerts by being the

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00:07:15

No Need To Be An Expert In Power To Excel As An Eaton...

Channel Insider: Partner POV ·

2024/11/22

Eaton Corporation's Steve Loeb, Vice President of Distributed Infrastructure Sales, and Donna St-Denis, Channel Marketing Director, join Partner POV host Katie Bavoso for an in-depth look at Eaton's solutions and the value of the Eaton PowerAdvatage Partner Program. In a world where AI touches all kinds of technology, today's data centers need to be able to handle the increased workloads and capacity needs. Eaton offers solutions specifically made to handle these AI power-hungry applications while

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00:20:59

How EchoStor Helps Eversource Power New England Region

Channel Insider: Partner POV ·

2024/11/21

In Part 1 of this two part Channel Insider: Partner POV interview, host Katie Bavoso is joined by Nick Sikorski, Vice President of Sales and Marketing at EchoStor, as well as Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource. Eversource is an energy company providing electricity, water, and natural gas to more than four million customers across New Hampshire, Massachusetts, and Connecticut. The company is also a client partner of EchoStor, the IT services and

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126 results

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