x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Pet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet Pros

The Pet Shop Girls

Welcome to The Pet Shop Girls. This show is for independent pet pros who want to learn about cool ideas to help their businesses make more money. Each week, hosts Carly and Sherry are sharing tips about marketing, growing and managing a team, how to avoid common mistakes, up-and-coming trends in the pet industry, and so much more. Sherry, from Odyssey Pets in Dallas, Texas, has been in the industry for 20 years. She has experience in everything from aquatics, to grooming, to boarding, and even

kids & family pets & animals

All Episodes

43:36

Episode 60 - Managing the Generations

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2025/01/21

In this episode, we're diving deep into the world of generational differences in the workplace on this episode of the Pet Shop Girls podcast. As business owners, we've got a front-row seat to the unique perspectives, work styles, and communication needs of Baby Boomers, Gen X, Millennials, and the up-and-coming Gen Z. Join us as we share our tips and tricks for managing this diverse crew, from appealing to their tech-savvy tendencies to tapping into their entrepreneurial spirits. Connect with the

en

41:30

Episode 59 - SOS for Your POS

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2025/01/14

This week, we are diving into the world of POS systems with the one and only Nicholas Cook, president and co-founder of Pinogy. We're talking all things point-of-sale - from must-have features to hidden fees and everything in between. Whether you're a seasoned store owner or just starting out, this episode is packed with insider tips to help you find the perfect POS to keep your business running like a well-oiled machine. Connect with Nicholas & Pinogy: https://www.pinogy.com/ Connect with the

en

53:36

Episode 58 - Hey Brands, Let's get real here

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2025/01/07

This week, join us to pull back the curtain on the challenges indie retailers face when working with brands. From MAP policy nightmares to SKU overload, we're laying it all out there - but don't worry, we've got solutions too! Join us as we give brands a peek behind the scenes and show them how to better support the lifeblood of the pet industry. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of

en

45:50

Episode 57 - Reflect, Celebrate, Elevate: Entering...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/12/31

In this episode of Pet Shop Girls, we are guiding you through a refreshing approach to the New Year. Instead of overwhelming yourself with resolutions, we show you how to reflect on your wins, celebrate your momentum, and plan for success with confidence. You’ll discover how to shift your mindset to say, “Look at everything I’ve already done—just watch what I can do!” Plus, we share practical tips, an actionable worksheet (The Momentum Map!) in our Indie Insider Facebook Group, and inspiring ideas

en

34:39

Episode 56 - The Art of Being Copied

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/12/24

This week, we're tackling a topic that's near and dear to our hearts: the art of being copied. As fellow indie retailers, we know all too well the sting of seeing your brilliant ideas snatched up by the competition. But you know what they say... imitation is the sincerest form of flattery, right? Join us as we dive into how to handle those copycat critters, turn that frustration into fuel, and keep on innovating. Connect with the Pet Shop Girls! Find us everywhere:

en

55:56

Episode 55 - Think You Know Everything Astro Has to...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/12/17

We're so excited to welcome Stacey Bowie from Astro Loyalty to the podcast! We know Astro is a game-changer for indie pet pros, but Stacey is here to blow our minds with all the features we didn't even know existed. From saving time on frequent buyer programs to powerful marketing tools, Stacey is dishing out the inside scoop on how Astro can take your business to the next level. Strap in, pet pros, because this episode is packed with can't-miss info that's sure to have you saying "What? Astro can

en

37:01

Episode 54 - The Value of Staff Feeding Programs for...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/12/10

In today's episode, we dive into the world of staff feeding programs - the secret sauce that can turn your employees into brand ambassadors and boost your sales. We're spilling all the juicy details, from how to set up a seamless redemption process to keeping those pesky freeloaders in check. Grab a snack (or a free bag of pet food, if you're lucky) and get ready for some serious pet retail magic. It's time to make your staff as passionate about those products as you are!Connect with the Pet Shop

en

17:59

Episode 53 - Paws, Connect, Thrive: Networking...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/12/03

Hey Pet Pros - Sherry here, taking over the mic. In this episode, I'm diving into the transformative power of networking and why it's a game-changer for pet business owners. I share my personal journey from avoiding networking events to embracing them as opportunities for growth.I share actionable tips for making authentic connections, and explain how to overcome the fear of putting yourself out there. Whether you're a networking newbie or looking to sharpen your skills, this episode is packed

en

48:30

Episode 52 - Pet Shop Girls Rewind - Celebrating Some...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/11/26

We're celebrating a big milestone - one whole year of the Pet Shop Girls podcast! Join us as we take a trip down memory lane, sharing our favorite tips and insights from the past 52 episodes. Whether you're a long-time listener or brand new to the show, this special anniversary episode is packed with can't-miss advice to take your pet business to the next level. Grab a seat and get ready for a crash course in pet retail gold!Connect with the Pet Shop Girls! Find us everywhere:

en

39:38

Episode 51 - Proven Formula for Short Form Videos

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/11/19

Hey Pet Pros, Carly here! I'm flying solo this week to share some insights on a topic that's been a game-changer for my business: short-form video content. As the self-proclaimed "TikTok Princess" of the pet industry, I'm excited to dive into the proven formula I use to create videos that stop the scroll and keep my audience engaged. Whether you're a seasoned social media pro or just dipping your toes in, you're going to walk away with actionable tips to level up your video game and reach more pet

en

56:56

Episode 50 - The Successful Mindset of a Retailer...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/11/12

We are thrilled to welcome back the one and only Bob Negan, co-founder of WhizBang Retail Training, for our 50th episode! As independent pet pros gearing up for the busy holiday season, we couldn't think of a better expert to have on. In this episode, Bob shares his wealth of experience, offering invaluable tips on staying focused, managing stress, and engaging our teams. He even provides a roadmap for navigating the holiday hustle with positivity and purpose. Get the Retail Money Machine course

en

39:51

Episode 49 - When Good Promos Go Bad

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/11/05

What happens when good promos go bad? In this episode, we're sharing our biggest tips for running smooth and profitable sales and promotions at your store. We have learned some hard lessons and we hope by sharing them here, you can learn from us without having to make those same mistakes yourself! Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of

en

43:52

Episode 48 - Creating with Canva

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/10/29

Buckle up, pet pros, because we are about to take you on a wild ride through the world of Canva - the design tool that's about to change the game for your business. Whether you're a seasoned Canva wizard or you're still using outdated programs like Microsoft Publisher (yikes!), you're not going to want to miss the game-changing tips, tricks, and features we're spilling. Trust us, after this episode, you'll be creating jaw-dropping visuals that'll have your customers begging for more.Connect with

en

35:53

Episode 47 - Reach for the Sales Goals - Setting &...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/10/22

In this episode, we discuss the importance of setting clear sales goals and tracking key performance indicators (KPIs) to measure the success of your pet business. We share our own experiences with using detailed spreadsheets and visual tracking systems to stay on top of daily, monthly, and annual sales targets, and break down the value of sharing this data with your team to keep them motivated and engaged. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect

en

40:07

Episode 46 - Finding & Fostering Your Rockstar Team

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/10/15

This episode of the Pet Shop Girls is all about hiring and retaining excellent employees in your independent pet business. We're sharing our top strategies to find and foster 'rock star teams,' from Carly's unique open house hiring format to cultivating a positive workplace culture. We know what you're thinking - and trust us, we have included a bunch of low and no-cost ideas to help you retain top talent. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect

en

32:23

Episode 45 - Employee Exit Stage Left

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/10/08

When a key employee leaves suddenly, it can be a stressful and disruptive situation for a small business. In this episode, we discuss strategies for handling sudden employee departures, including having a backup plan, communicating with the team, and even considering exit interviews to learn from the experience. We're sharing our own stories and advice to help pet pros navigate this common challenge and come out stronger on the other side. Connect with the Pet Shop Girls! Find us everywhere:

en

43:50

Episode 44 - Top 10 things you should know if you're...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/10/01

In this episode, we're sharing our top 10 tips (plus a bonus tip!) for running your independent pet store. We created this list especially with newbies in mind, but even if you have been around for awhile, we think there might be a tip or two in here that you can use - because even we learned from each other while recording this episode! Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of

en

41:34

Episode 43 - Based on a True Story: Super Scaling...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/09/24

We are thrilled to introduce you to Nancy and Chris Guinn, the dynamic duo behind the successful pet retail chain Dog Krazy. In this episode, they share their incredible story of growing from a single store to 8 locations across Virginia, and their plans to expand even further through franchising. We know you will be inspired by their passion for enhancing the lives of dogs and their unwavering commitment to providing exceptional customer service and education. Their insights about maintaining

en

33:16

Episode 42 - When Good Deeds Go Bad: Your Guide to...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/09/17

When it comes to partnering with rescues and charities, it's easy for indie pet pros to find themselves making some of the same common mistakes. In this episode, we're sharing how to set clear boundaries and expectations to ensure that these collaborations are mutually beneficial. From vetting potential partners, creating partnership agreements, to offering creative donation options, we're sharing our own experiences navigating the challenges of "when good deeds go bad" to help you build successful

en

35:01

Episode 41 - Unfriendly CX - If Your Policies Are...

Pet Shop Girls with Sherry (Odyssey Pets) and Carly... ·

2024/09/10

This week, we're discussing the importance of having customer-friendly policies. From our own personal experiences with unfriendly policies like credit card surcharges, restrictive returns, and hidden fees, to the value of transparent communication, flexible payment options, and an overall positive shopping experience to build customer loyalty, we hope this episode encourages you to eliminate any unfriendly policies and focus on creating a welcoming environment for your customers. Connect with the

en

101 results

Similar Podcasts

Tale Teller Kids™

Sarnia de la Mare

米克馬故事坊

咪萊

Imagination Station

Imagination Station

Die Pferde sind nicht das Problem - und du bist nicht zu blöd. Der Aha-Podcast für Pferdemenschen

Silke Jahn & Maren Diehl

Hanna fragt Papa - Der Podcast für neugierige Kinder und Eltern

Hanna und Thomas Schamberger